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    Fraud Red Flags

    This tool provides opportunity red flags, personal characteristic red

    flags, and situational pressure red flags of possible fraudulent activity.

    It also provides indicators of possible fraudulent activity for various

    business processes including accounts payable process, purchasing

    process, payroll process, cash receipts process, accounts receivable

    process, inventory/production process, and finance process.

    1. Opportunity Red Flags

    a. Fraud Conducted By Employees Against The Company

    Familiarity with operations (including cover-up capabilities and

    in a position of trust)

    Close association with suppliers and other key people

    A firm that does not inform employees about the rules or the

    action taken to combat fraud

    Rapid turnover of key employees either by quitting or firing

    No mandatory vacations, periodic rotations, or transfers of key

    employees

    Inadequate personnel-screening policies when hiring new

    employees to fill positions of trust

    An absence of explicit and uniform personnel policies

    No maintenance of accurate personnel records of dishonest acts

    or disciplinary actions

    Executive disclosures and examinations not required

    A dishonest or overly dominant management

    Operating on a crisis basis

    No attention paid to details

    Unrealistic productivity measurements

    Poor compensation practices

    A lack of internal security

    Inadequate training programs

    b. Fraud Conducted By Individuals On Behalf Of The Company

    Related party transactions

    A complex business structure

    No effective internal auditing staff

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    A highly computerized firm

    A firm in atypical or "hot" industries

    A firm that uses several different auditing firms or changes

    auditors often

    A firm that is reluctant to give auditors needed data

    A firm that uses several different legal firms or changes legal

    counsels often

    A firm that uses an unusually large number of different banks,

    none of which can see the entire picture

    Continuous problems with various regulatory agencies

    Large year-end and/or unusual transactions

    An inadequate internal control system or no enforcement of the

    existing internal controls

    Unduly liberal accounting practices Poor accounting records and inadequate staffing in the

    accounting department

    A firm that inadequately discloses questionable or unusual

    accounting practices

    c. Some circumstances that might contribute to fraud include:

    Weak internal control environment

    Management does not emphasize the role of strong internal

    controls Management does not prosecute or punish identified

    embezzlers

    Management does not have a clear position about conflicts of

    interest

    Highly placed executives are less than prudent or restrained on

    expenditures for travel and entertainment, furnishings of

    offices, gifts to visitors and directors, etc.

    Internal auditing does not have authority to investigate certain

    executive activities involving heavy personal expenditures Accounting policies and procedures are on the lax or loose side

    2. Personal Characteristic Red Flags

    Warning Signals Should Go Off When Employees Evidence

    Characteristics Such As:

    Rationalization of contradictory behavior

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    Lack of a strong code of personal ethics

    A wheeler-dealer personality

    Lack of stability

    A strong desire to beat the system

    A criminal or questionable background A poor credit rating and financial status

    3. Situational Pressure Red Flags

    Fraud Committed By Employees Against The Company

    Significant observed changes from past behavior patterns

    High personal debts or financial losses

    Inadequate income for lifestyle

    Extensive stock market or other speculation behavior

    Excessive gambling

    Undue family, company, or community expectations

    Excessive use of alcohol or drugs

    Perceived inequities in the organization

    Resentment of superiors and frustration with job

    Peer group pressures

    Undue desire for self-enrichment and personal gain

    Emotional trauma in home life or work life

    Fraud Committed By Management On Behalf Of The Company

    Unfavorable economic conditions within the industry

    Insufficient working capital

    Dependence on one or two products customers or transactions

    Severe obsolescence

    High debt

    Extremely rapid expansion through new business or product

    lines

    Reduced ability to acquire credit or restrictive loan agreements Profit squeeze; costs and expenses rising higher and faster than

    sales and revenues

    Difficulty in collecting receivables

    Progressive deterioration in quality of earnings

    Significant tax adjustments

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    Managers who regularly assume subordinates duties

    Noncompliance with corporate directives and procedures

    Managers dealing in matters outside their profit center's scope

    Payments to trade creditors supported by copies instead of

    originals Negative debit memos

    Commissions not in line with increased sales

    Telltale Signs of Management and Corporate Fraud

    In every case of management and corporate fraud telltale signs of

    the fraud exist for some period of time before a third party detects

    or discloses it. These signs may be

    1)Significant observed changes from the defrauder's past

    behavior patterns2)Knowledge that the defrauder was undergoing emotional

    trauma in his home life or work life

    3)Knowledge that the defrauder was betting heavily, drinking

    heavily, had a very expensive social life, or was sexually

    promiscuous

    4)Knowledge that the defrauder was heavily in debt

    5)Audit findings deemed to be errors and irregularities that were

    considered immaterial at the time

    6)Knowledge that the company was having financial difficulties

    such as frequent cash flow shortages, declining sales and/orprofits, and loss of market share

    7)Knowledge that management was showing increasing signs of

    incompetence, i.e., poor planning, organization communications

    controls, motivation, and delegation, management indecision

    and confusion about corporate mission, goals, and strategies,

    and management ignorance of conditions in the industry and in

    the general economy

    8)Substantial growth beyond the industry norm versus regulated

    industries

    4. Characteristics of Top Management Fraud

    Top Management Defrauders

    Tend to have highly material personal values.

    Success to them means financial success, not professional

    recognition.

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    Tend to treat people as objects, not individuals and often as

    objects for exploitation.

    Are highly self-centered.

    Are often eccentric in the way they display their wealth or

    spend their money. They tend to be conspicuous consumers and often boast of the

    things they have acquired, the friends they have in high office,

    and all the fine places they have visited.

    Speak about their cunning achievements and winnings more

    than their losses.

    Appear to be reckless or careless with facts and often enlarge

    on them.

    Appear to be hard working, almost compulsive, but most of

    their time at work is spent scheming and designing short cuts toget ahead or beat the competition.

    Manage by crisis more often than by objectives.

    Tend to drift with the times and have no long-range plans, tend

    to override internal controls with impunity and argue forcefully

    for less formality in controls.

    Demand absolute loyalty from subordinates, but they

    themselves are loyal only to their own self-interests.

    Have few real friends within their own industry or company.

    Their competitors and colleagues often dislike them.

    5. Indicators of Possible Fraudulent Activities

    1)Transactions that are odd as to:

    Time (of day, week, month, year, or season), Frequency (too

    many, too few), Places (too far &, too near, and too "Far out"),

    Amount (too high, too low, too consistent, too alike, too

    different), Parties or personalities (related parties, oddball

    personalities, strange and estranged relationships between

    parties, management performing clerical functions).

    Internal controls that are unenforced or too often compromised

    by higher authorities

    2)Employee motivation, morale and job satisfaction levels that are

    chronically low

    3)A corporate culture and reward system that supports unethical

    behavior toward employees, customers, competitors, lenders, and

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    shareholders

    Examples of fraud risk indicators that might be noted during

    fieldwork are:

    Discrepancies in Accounting Records

    Account balances that are significantly over or understated

    Transactions not recorded in a complete or timely manner or

    improperly recorded as to amount, accounting period,

    classification, or company policy

    Unsupported or unauthorized records, balances, or

    transactions

    Last minute client adjustments that significantly affect

    financial results (particularly those increasing income

    presented after submission of the proposed audit adjustments)

    6. Understanding Symptoms/Red Flags of Fraud

    Understanding symptoms of fraud is the key to detecting fraud. A

    symptom of fraud may be defined as a condition which is directly

    attributable to dishonest or fraudulent activity. It may result from the

    fraud itself or from the attempt to conceal the fraud.

    The following are representative examples of symptoms or red flags of

    fraud:

    1) Accounts Payable Process

    Recurring identical amounts from the same vendor.

    Unusual even dollar or high cash disbursement amounts forroutine odd dollar or low value purchase.

    Multiple remittance addresses for the same vendor.

    Vendor addresses do not agree with vendor approval

    application.

    Sequential invoice numbers from the same vendor or invoice

    numbers with an alpha suffix.

    Payments to vendor have increased dramatically for no

    apparent reason. slow or no payments not justified by

    disbursement schedule.2) Purchasing Process

    Turnover among buyers within the purchasing department

    significantly exceeds attrition rates throughout the

    organization.

    Purchase order proficiency rates fluctuate significantly among

    buyers within comparable workload levels.

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    Dramatic increase in purchase volume per certain vendor(s)

    not justified by competitive bidding or changes in production

    specifications.

    Unaccounted purchase order numbers or physical loss of

    purchase orders. Rise in the cost of routine purchases beyond the inflation rate.

    Unusual purchases not consistent with the categories

    identified by prior trends or operating budget.

    3) Payroll Process

    Dramatic increase in labor force or overtime not justified by

    production or sales volume.

    Turnover within the payroll department significantly exceeds

    attrition rates throughout the organization.

    Missing or easy access to blank checks, facsimile, and manual

    check preparation machine.

    Tax deposits are substantially less than those required by

    current payroll expenses.

    High volume of manually prepared payroll checks.

    4) Cash Receipts Process

    Improper safeguarding of cash under lock and key.

    No segregation of duties between the following:

    Receiving cash and posting to customer accounts

    Issuing receipts and deposit preparation

    Infrequent bank deposits, allowing cash to accumulate.

    Consistent shortages in cash on hand.

    Consistent fluctuations in bank account balances.

    Closing out cash drawer before end of shift.

    Excessive number of voided transactions on a regular basis

    without proper explanation.

    Missing copies of pre-numbered receipts. Not balancing cash to accounts receivable subledger.

    Insufficient supervisory review of cashier's daily activity.

    5) Accounts Receivable Process

    Lack of accountability for invoice numbers issued.

    Lack of segregation of duties between the following:

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    Processing of accounts receivable invoices and posting to

    subledger

    Posting to accounts receivable subledger and cash receipts

    Lack of policies and procedures regarding write-offs to satisfy

    industry standards. Frequent undocumented and/or unapproved adjustments,

    credits, and write- offs to accounts receivable subledger.

    Low turnover or slow collection cycle for accounts receivable.

    Dramatic increase in allowance for doubtful accounts in view of

    positive economic events and stringent credit policies.

    No reconciliation of accounts receivable subledger to general

    ledger control account.

    Insufficient supervisory review of accounts receivable activity

    as well as customer account aging schedule. Unrestricted access to subledgers and general ledger.

    6) Inventory/Production Process

    Credit balances in inventory accounts.

    Consistent fluctuations in inventory accounts between months

    (e.g. debit balance one month, credit balance the next).

    Excessive inventory write-offs without documentation or

    approvals.

    Unusual volume of adjustments, write-offs, and disposal ofmaterial, inventory, or fixed assets.

    Unrestricted access to inventory storage areas by non-

    responsible employees and/or vendors.

    Significant weaknesses in inventory cut-off procedures.

    No policy regarding identification, sale, and disposal of

    obsolete and surplus materials.

    Finished goods inventory turnover rate does not correlate with

    operating cycle.

    7) Finance Process Significant adjustments to accrued liabilities, accounts

    receivable, contingencies, and other accounts prior to

    acquisition of new financing.

    Dramatic change in key leverage, operating, and profitability

    ratios prior to obtaining financing.

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    Adopting a change in accounting principle or revising an

    accounting estimate prior to obtaining financing.

    A delay in issuance of monthly, quarterly, or annual financial

    reports prior to seeking new financing.

    The Fraud Diamond: Considering the Four Elements of

    Fraud

    Despite intense efforts to stamp out corruption,

    missappropriation of assets, and fraudulent financial reporting, it

    appears that fraud in its various forms is a problem that is increasing in

    frequency and severity. KPMGs Fraud Survey 2003 documented a

    marked increase in overall fraud levels since its 1998 survey, with

    employee fraud by far the most common type of fraud. The 2003

    survey also noted that fraudulent financial reporting had more thandoubled from 1998. This trend is consistent with the unprecedented

    recent spate of large accounting frauds (Enron, WorldCom), as well as

    the increased number of accounting restatements and SEC

    enforcement actions in recent years. (See 2003 Annual Review of

    Financial Reporting Matters by the Huron Consulting Group and the

    SECs Report Pursuant to Section 704 of the Sarbanes-Oxley Act of

    2002.)

    In response to the fraud problem, Congress and regulatory

    authorities have enacted tougher laws and increased enforcementactions. Organizations are implementing tighter controls and broader

    oversight. The auditing profession has adopted more rigorous auditing

    standards and procedures, and software developers are adding

    continuous monitoring features to back-office systems. It remains

    unclear whether these efforts are sufficient to mitigate the fraud

    problem.

    Many studies suggest fraud is more likely to occur when

    someone has an incentive (pressure) to commit fraud, weak controls or

    oversight provide an opportunityfor the person to commit fraud, and

    the person can rationalize the fraudulent behavior (attitude). Thisthree-pronged framework, commonly known as the fraud triangle,

    has long been a useful tool for CPAs seeking to understand and

    manage fraud risks. The framework has been formally adopted by the

    auditing profession as part of SAS 99.

    A Different Way to Think About Fraud Risks

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    The fraud triangle could be enhanced to improve both fraud

    prevention and detection by considering a fourth element. In addition

    to addressing incentive, opportunity, and rationalization, the authors

    four-sided fraud diamond also considers an individuals capability:

    personal traits and abilities that play a major role in whether fraud may

    actually occur even with the presence of the other three elements.

    Many frauds, especially some of the multibillion-dollar ones, would not

    have occurred without the right person with the right capabilities in

    place. Opportunity opens the doorway to fraud, and incentive and

    rationalization can draw the person toward it. But the person must

    have the capability to recognize the open doorway as an opportunity

    and to take advantage of it by walking through, not just once, but time

    and time again. Accordingly, the critical question is, Who could turn

    an opportunity for fraud into reality?

    Using the four-element fraud diamond, a fraudsters thought

    process might proceed as follow :

    Incentive: I want to, or have a need to, commit fraud.

    Opportunity: There is a weakness in the system that the right

    person could exploit. Fraud is possible.

    Rationalization: I have convinced myself that this fraudulent

    behavior is worth the risks.

    Capability: I have the necessary traits and abilities to be the right

    person to pull it off. I have recognized this particular fraudopportunity and can turn it into reality.

    While these four elements certainly overlap, the primary

    contribution of the fraud diamond is that the capabilities to commit

    fraud are explicitly and separately considered in the assessment of

    fraud risk. By doing so, the fraud diamond moves beyond viewing fraud

    opportunity largely in terms of environmental or situational factors, as

    has been the practice under current and previous auditing standards.

    For example, consider a company where the internal controls

    allow the possibility that revenues could be recorded prematurely by

    altering sales contract dates in the sales system. An opportunity for

    fraud exists, if the right person is in place to understand and exploit it.

    This opportunity for fraud becomes a much more serious problem if the

    companys CEO, who is under intense pressure to increase sales, has

    the technical skills to understand that the control weakness exists, can

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    coerce the CFO and sales manager to manipulate the sales contract

    dates, and can consistently lie to analysts and board members about

    the companys growth. In the absence of such a CEO, the fraud

    possibility would never become reality, despite the presence of the

    elements of the fraud triangle. Thus, the CEOs capabilities are a major

    factor in determining whether this control weakness will ultimately lead

    to fraud.

    The Person with Capability

    Based on one authors experiences in investigating frauds for the

    past 15 years, there are several essential traits for committing fraud,

    especially for large sums or for a long period of time. First, the persons

    position or function within the organization may furnish the ability to

    create or exploit an opportunity for fraud not available to others. For

    example, a CEO or divisional president has the positional authority toinfluence when contracts or deals take effect, thus affecting the timing

    of revenue or expense recognition. Fraudulent Financial Reporting:

    19871997, An Analysis of U.S. Public Companies (Beasley et al., 1999)

    found that corporate CEOs were implicated in over 70% of public-

    company accounting frauds, indicating that many organizations do not

    implement sufficient checks and balances to mitigate the CEOs

    capabilities to influence and perpetuate fraud. Additionally, when

    people perform a certain function repeatedly, such as bank

    reconciliations or setting up new vendor accounts, their capability to

    commit fraud increases as their knowledge of the functions processes

    and controls expands over time.

    Second, the right person for a fraud is smart enough to

    understand and exploit internal control weaknesses and to use

    position, function, or authorized access to the greatest advantage.

    Many of todays largest frauds are committed by intelligent,

    experienced, creative people, with a solid grasp of company controls

    and vulnerabilities. This knowledge is used to leverage the persons

    responsibility over or authorized access to systems or assets.

    According to the Association of Certified Fraud Examiners, 51% of theperpetrators of occupational fraud had at least a bachelors degree,

    and 49% of the fraudsters were over 40 years old. In addition, 46% of

    the frauds the Association recently studied were committed by

    managers or executives.

    Third, the right person has a strong ego and great confidence

    that he will not be detected, or the person believes that he could easily

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    talk himself out of trouble if caught. Such confidence or arrogance can

    affect ones cost-benefit analysis of engaging in fraud; the more

    confident the person, the lower the estimated cost of fraud will be. In

    The Human Face of Fraud (CA Magazine, May 2003), R. Allan notes

    that one of the common personality types among fraudsters is the

    egotistsomeone who is driven to succeed at all costs, self-

    absorbed, self-confident and narcissistic. Similarly, Duffield and

    Grabosky (The Psychology of Fraud, Trends & Issues in Crime and

    Criminal Justice, March 2001) note that, in addition to financial strain,

    Another aspect of motivation that may apply to some or all types of

    fraud is ego/power. The authors go on to quote Stotland (White

    Collar Criminals, Journal of Social Issues, 1977) regarding ego: As

    [fraudsters] found themselves successful at this crime, they began to

    gain some secondary delight in the knowledge that they are fooling the

    world, that they are showing their superiority to others.Fourth, a successful fraudster can coerce others to commit or

    conceal fraud. A person with a very persuasive personality may be able

    to convince others to go along with a fraud or to simply look the other

    way. In addition, Allan notes that a common personality type among

    fraudsters is the bully, who makes unusual and significant demands

    of those who work for him or her, cultivates fear rather than respect

    and consequently avoids being subject to the same rules and

    procedures as others. Many financial reporting frauds are committed

    by subordinates reacting to an edict from above to make your

    numbers at all costs, or else.

    Fifth, a successful fraudster lies effectively and consistently. To

    avoid detection, she must look auditors, investors, and others right in

    the eye and lie convincingly. She also possesses the skill to keep track

    of the lies, so that the overall story remains consistent. In the Phar-Mor

    fraud, the auditors claimed that Phar-Mor had formed a fraud team

    of executives and former auditors who continually worked to hide

    evidence about the fraud from them. The auditors claimed that the

    fraud team lied, forged documents and scrubbed everything the

    auditors saw to hide any indications of malfeasance. (See FindingAuditors Liable for Fraud: What the Jury Heard in the Phar-Mor Case,

    Cottrell and Glover, The CPA Journal, July 1997.)

    Finally, a successful fraudster deals very well with stress.

    Committing a fraud and managing the fraud over a long period of time

    can be extremely stressful. There is the risk of detection, with its

    personal ramifications, as well as the constant need to conceal the

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    fraud on a daily basis. Former HealthSouth CEO Richard Scrushy now

    faces numerous criminal charges for allegedly masterminding a long-

    running scheme to inflate the companys earnings during the terms of

    several different CFOs. Despite the enormous pressure on him, Scrushy

    has remained resolute during the course of the investigation, even

    appearing on 60 Minutes to proclaim his innocence. In contrast, during

    his sentencing, former HealthSouth Assistant Controller Emery Harris,

    who allegedly was coerced to participate in the fraud, told the judge

    how relieved he was after the company was raided by federal agents,

    thinking it provided him the opportunity to finally get out of this

    mess.

    Dealing with Capability

    Appreciating the importance of capability as a fourth element of

    fraud is only part of the challenge. The next task is to addresscapability when assessing fraud risk, and to use knowledge about fraud

    capability to prevent or detect fraud. Beyond considering incentive,

    opportunity, and rationalization, the following steps could shed light on

    capability.

    Explicitly assess the capabilities of top executives and

    key personnel. Focusing on capability requires organizations and

    their auditors to better understand employees individual traits and

    abilities. The audit committee member, corporate accountant, or

    auditor should focus on the personality traits and skills of top

    executives and others responsible for high-risk areas when assessing

    fraud risk or seeking to prevent or detect fraud. Routine background

    checks on new employees can identify past criminal convictions. In

    assessing individuals traits and abilities, several methods of gathering

    information may be helpful. First, there is no substitute for spending

    time with a person. Frequent interaction under a variety of

    circumstances, both business and social, can provide a meaningful

    picture of the persons capabilities. Second, look for signals in the

    little things. If the person cuts corners on small issues or consistently

    displays an absolute refusal to lose or fail, no matter what the issue orthe cost, this may suggest similar behavior on larger issues. For

    example, many have said that an executive who cheats in golf will

    cheat in business. Finally, pay attention to what others say about a

    person. If there are consistent statements about certain traits or

    tendencies, this information can supplement more direct observations.

    For example, if people in the organization are consistently in awe of

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    someones technical or creative ability, this provides additional insight

    into the persons capabilities.

    If there are concerns about capability, respond

    accordingly. If someones capabilities present a significant risk factor,

    respond with stronger controls or enhanced audit testing. For example,

    if the sales vice president is overly aggressive, competitive, and

    obsessed with hitting monthly sales quotas, there may be a need for

    extra-tight controls over revenue recognition or expanded testing of

    sales during the annual audit. In addition, implementing a periodic

    rotation of routine, but key, functions among staff can minimize the

    opportunities for fraud gained from long-term knowledge of the

    function and its controls. In this response phase, a key to mitigating

    fraud is to focus particular attention on situations offering, in addition

    to incentive and rationalization, the combination of opportunity and

    capability. In other words, Do we have any doorways to fraud that canbe opened by people with the right set of keys? If so, these areas are

    especially high risk, because all the elements are in place for a fraud

    opportunity to become reality.

    For example, when designing detection systems, it is important

    to consider who within the organization has the capability to quash a

    red flag, or to cause a potential inquiry by internal auditors to be

    redirected. Cynthia Cooper, the internal auditor at WorldCom credited

    with discovering the massive fraud, has described in Time magazine

    how CFO Scott Sullivan had exercised his position and seniority to

    dissuade her team from looking into certain areas that later proved to

    have been infested with massive fraud. But believing they were on to

    something, her teams worked behind Sullivans back, on many

    occasions at night or from home, to avoid detection and retribution.

    Although it appears he tried, according to Cooper, in this instance

    Sullivan was not capable of completely thwarting the persistent efforts

    of the auditors to uncover the apparent fraud.

    Reassess the capabilities of top executives and key

    personnel. Assessing capability and responding to concerns should

    not be viewed as one-time exercises. Continuous updating of thecapability assessment and response is warranted for two reasons. First,

    people can develop new capabilities over time, especially if they are

    climbing the corporate ladder and growing professionally. Just because

    someone did not have enough power or knowledge of an area to

    commit fraud in the past, there is no guarantee that the person will not

    develop such power or knowledge in the future. Their capability to

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    commit fraud may increase, and additional controls or scrutiny may be

    warranted.

    Second, organizational processes, controls, and circumstances

    change over time. As a result, some people may be better suited to

    commit fraud in the new environment, even though they were not

    capable under previous conditions. For example, consider a company

    that has recently implemented a complex new IT system. The new

    system may render those less digitally sophisticated employees

    incapable of exploiting its controls. On the other hand, for those with

    strong IT skills, the change might increase their capability of

    committing fraud. This new capability should be considered, and

    appropriate responses implemented.

    Beyond Standards

    In the final analysis, recent legislation, increased enforcement,regulatory oversight, broader controls, improved auditing standards,

    and sophisticated monitoring technology are all steps in the right

    direction and will contribute to preventing and detecting fraud.

    Limiting this effort to current standards and practices may not be

    enough, however, especially for auditors. Consistent with this view, the

    2004 Miller GAAS Guide describes the fraud triangle elements

    presented in SAS 99 and notes that it is obvious that the Auditing

    Standards Board is struggling with the broad topic of how to detect

    fraud auditors should be careful about following relevant

    professional standards and then having a sense of security about the

    likelihood that fraud does not exist in a particular engagement.

    Accordingly, if capability could play a role in influencing or

    magnifying the other fraud elements, other checks and balances or

    detection systems should be implemented, or an auditor should

    expand audit scope, procedures, and testing for potential fraud.