fraud prevention - st. louis - march 6, 2015

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Friday – March 6, 2015 6 CITYPLACE DR, SUITE 900│ ST. LOUIS, MISSOURI 63141│ 314.983.1200 1520 S. FIFTH ST., SUITE 309 │ ST. CHARLES, MISSOURI 63303 │ 636.255.3000 2220 S. STATE ROUTE 157, STE. 300 │ GLEN CARBON, ILLINOIS 62034 │ 618.654.3100 Ron Steinkamp 314.983.1238 [email protected] Public Sector Risk Briefing Keys to Fraud Prevention in the Public Sector

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Page 1: Fraud Prevention - St. Louis - March 6, 2015

Friday – March 6, 2015

6 CITYPLACE DR, SUITE 900│ ST. LOUIS, MISSOURI 63141│ 314.983.1200 1520 S. FIFTH ST., SUITE 309 │ ST. CHARLES, MISSOURI 63303 │ 636.255.3000

2220 S. STATE ROUTE 157, STE. 300 │ GLEN CARBON, ILLINOIS 62034 │ 618.654.3100

Ron [email protected]

Public Sector Risk Briefing

Keys to Fraud Prevention in the

Public Sector

Page 2: Fraud Prevention - St. Louis - March 6, 2015

• Introductions

• Definition of Occupational Fraud

• Fraud Categories

• 2014 ACFE Fraud Survey Results

• Red Flags of Fraud

• 7 Keys to Fraud Prevention

• Fraud Prevention Self Assessment

© 2015 All Rights Reserved Brown Smith Wallace LLC

Fraud Prevention Discussion

Page 3: Fraud Prevention - St. Louis - March 6, 2015

• Name

• Organization

• Title

• What do you hope to learn today?

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Introductions

Page 4: Fraud Prevention - St. Louis - March 6, 2015

© 2015 All Rights Reserved Brown Smith Wallace LLC

Definition of Occupational Fraud

The use of one’s occupation for personal

enrichment through the deliberate

misuse or application of the employing

organization’s resources or assets.

Page 5: Fraud Prevention - St. Louis - March 6, 2015

© 2015 All Rights Reserved Brown Smith Wallace LLC

Fraud Categories

• Asset Misappropriation

• Corruption

• Financial Statement

Page 6: Fraud Prevention - St. Louis - March 6, 2015

© 2015 All Rights Reserved Brown Smith Wallace LLC

Fraud Categories – Asset Misappropriation

• Public official or employee steals or

misuses an organization’s

assets/resources.

• What are some examples you can

think of? Skimming cash receipts. Falsifying voids and refunds. Tampering with checks. Overstating expenses. Creating a ghost employee. Creating a fictitious vendor and false invoice. Borrowing City property and equipment.

Page 7: Fraud Prevention - St. Louis - March 6, 2015

© 2015 All Rights Reserved Brown Smith Wallace LLC

Fraud Categories – Corruption

• Public official or employee’s use of influence in a way that violates duty to the organization for the purpose of obtaining benefit for self or someone else.

• What are some examples you can

think of? Conflicts of interest. Illegal gratuities. Bribery.

Page 8: Fraud Prevention - St. Louis - March 6, 2015

© 2015 All Rights Reserved Brown Smith Wallace LLC

Fraud Categories – Financial Statement

• Intentional misstatement or omission of material information in financial reports with the intent to mislead.

• What are some examples you can

think of? Inflating revenues on the financials. Concealing liabilities. Forcing actual expenditures to match budget by

moving expenses between accounts. Improperly accounting for revenues and

expenditures.

Page 9: Fraud Prevention - St. Louis - March 6, 2015

1. 5% of annual revenue lost to fraud = $3.7+ trillion in Gross World

Product.

2. Median loss of $145,000.

3. Fraud lasted 18 months.

4. Asset misappropriation was the most common - 85% of the cases

at median loss of $130,000.

5. Corruption schemes - 37% of cases at a median loss of $200,000.

6. Financial statement fraud was the least common - 9% of the

cases at a median loss of $1 million.

7. Frauds were most likely detected by tips (40%) followed by

management review (15%) and Internal Audit (14%).

© 2015 All Rights Reserved Brown Smith Wallace LLC

2014 ACFE Fraud Survey Results

Page 10: Fraud Prevention - St. Louis - March 6, 2015

1. Public administration was one of the most commonly victimized

industries.

2. Anti-fraud controls help reduce the cost and duration of

occupational fraud.

3. High-level perpetrators cause the greatest damage to their

organizations.

4. Perpetrators often display warning signs – most common

behavioral red flags reported were perpetrators living beyond

their means (36%) or experiencing financial difficulty (27%).

5. Half of victim organizations do not recover any losses due to

fraud.

© 2015 All Rights Reserved Brown Smith Wallace LLC

2014 ACFE Fraud Survey Results (Cont.)

Page 11: Fraud Prevention - St. Louis - March 6, 2015

© 2015 All Rights Reserved Brown Smith Wallace LLC

Red Flags of Fraud

Page 12: Fraud Prevention - St. Louis - March 6, 2015

• Inadequate internal controls.

• Too “cozy” with suppliers.

• Annual vacation or sick days not taken.

• Weak management or excessive turnover.

• Ineffective or no internal audit.

• No rotation of job duties among employees.

• Procedures not well understood/always in crisis mode.

• Large amounts of cash on hand or processed.

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Red Flags of Fraud - Opportunity

Page 13: Fraud Prevention - St. Louis - March 6, 2015

• High personal debts.

• Living beyond their means.

• Excessive investment speculation.

• Excessive gambling.

• Substance abuse.

• Extra-marital affairs.

• Job frustration.

• Resentment of superiors.

© 2015 All Rights Reserved Brown Smith Wallace LLC

Red Flags of Fraud - Pressure

Page 14: Fraud Prevention - St. Louis - March 6, 2015

• Not compensated fairly.

• No recent raises/cost of living adjustments.

• Everyone else does it.

• Intended to pay it back.

• Needed the money.

• Felt cheated and wanted revenge.

• Bribe/kickback to tempting.

© 2015 All Rights Reserved Brown Smith Wallace LLC

Red Flags of Fraud - Rationalization

Page 15: Fraud Prevention - St. Louis - March 6, 2015

© 2015 All Rights Reserved Brown Smith Wallace LLC

7 Keys to Fraud Prevention

Anti-Fraud Culture

Fraud Policy

Fraud Awareness

Fraud HotlineFraud Risk Assessment

Review/Investigation

Improved Controls

Page 16: Fraud Prevention - St. Louis - March 6, 2015

• Set the tone at the top – lead by example.

• Create a positive workplace environment.

• Hire and promote appropriate employees.

• Formalized code of conduct.

• Discipline.

• Strong oversight/governance process:

Public Officials/Board/Council

Management

Internal Auditor

© 2015 All Rights Reserved Brown Smith Wallace LLC

1. Anti-Fraud Culture

Page 17: Fraud Prevention - St. Louis - March 6, 2015

• Demonstrate commitment to fighting fraud.

• Apply to all public officials, management, employees,

consultants, vendors, contractors, etc.

• Should include: Statement of organization’s position on fraud Scope of the policy – who does it apply to Management’s responsibility for prevention and detection of fraud Definition of fraud Actions constituting fraud Fraud reporting process/procedures Fraud investigation process/procedures Unit responsible for administration of the policy and investigating

fraud allegations Statement on anonymity/confidentiality Consequences

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2. Fraud Policy

Page 18: Fraud Prevention - St. Louis - March 6, 2015

• Reviewed and updated regularly.

• Signed off and agreed to by Board/Council/Top Elected Official.

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2. Fraud Policy (Continued)

Page 19: Fraud Prevention - St. Louis - March 6, 2015

• All new employees should be trained at time of hiring on the

Code of Conduct and Fraud Policy.

• Training should include: Duty to communicate certain matters. Discussion of types of matters to be communicated along

with examples. How to communicate matters.

Affirmation from senior management regarding employee

expectations and communication responsibilities.

• Refresher training periodically.

© 2015 All Rights Reserved Brown Smith Wallace LLC

3. Fraud Awareness

Page 20: Fraud Prevention - St. Louis - March 6, 2015

• Enable employees, vendors, customers and others to

communicate concerns about known or suspected wrongdoing.

• Telephone, email, internet.

• Anonymous.

• Adequately publicized.

• Internal or External.

• Complaint monitoring and investigation/resolution.

© 2015 All Rights Reserved Brown Smith Wallace LLC

4. Fraud Hotline

Page 21: Fraud Prevention - St. Louis - March 6, 2015

• Conduct an annual fraud risk assessment. Identify critical activities/processes to assess. Identify potential fraud schemes. Assess likelihood and significance of each scheme. Map existing anti-fraud controls to potential fraud schemes. Test operating effectiveness of anti-fraud controls. Identify any control gaps and/or deficiencies

• Mitigate fraud risks. Make changes to activities/processes = transfer or eliminate

risks. Improve anti-fraud controls

• Monitor fraud risks. Develop data analytics to monitor fraud risks. Utilize Internal Audit to conduct audits of risk

activities/processes.© 2015 All Rights Reserved Brown Smith Wallace LLC

5. Fraud Risk Assessment

Page 22: Fraud Prevention - St. Louis - March 6, 2015

• All concerns/suspicions of wrongdoing should be promptly

reviewed and determination made whether a fraud investigation

is warranted.

• Develop a policy for fraud reviews and investigations that

specifies: Who is responsible for the review/investigation. Roles of Legal Counsel, Human Resources, Internal Audit,

others. Process for conducting the review/investigation. Documentation requirements. Reporting requirements. When to involve law enforcement.

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6. Review/Investigation

Page 23: Fraud Prevention - St. Louis - March 6, 2015

• Gather sufficient information and perform procedures necessary

to determine: Whether fraud has occurred. Loss or exposure associated with the fraud. Who was involved and how it happened.

• Must prepare, document and preserve evidence sufficient for

potential legal proceedings.

• Include experts = Certified Fraud Examiner (CFE).

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6. Review/Investigation (Cont.)

Page 24: Fraud Prevention - St. Louis - March 6, 2015

• Use lessons learned from any risk assessment, fraud reviews or

investigations to improve anti-fraud controls.

• All risk assessments, fraud reviews and investigations should

include a report to management with recommendations for

control improvement.

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7. Improved Controls

Page 25: Fraud Prevention - St. Louis - March 6, 2015

© 2015 All Rights Reserved Brown Smith Wallace LLC

Fraud Self Assessment

Page 26: Fraud Prevention - St. Louis - March 6, 2015

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Questions/Answers