fraud and risk services - i2c inc · 2020-05-22 · 02 eliminate or reduce fraud losses i2c's...
TRANSCRIPT
i2c provides a comprehensive suite of fraud tools and services that include active detection, fraud analysis/ reporting and case management across three main areas: online transaction processing, authorizations, and fraud prevention services. Real-time fraud detection is delivered through highly-configurable fraud parameters, a robust fraud monitoring dashboard and integration with major fraud scoring solutions. This technology is differentiated by its ability to run hundreds of pre-authorization checks on transactions in a fraction of a second, which prevents fraudulent transactions before they occur.
Risk Management services from i2c are backed by a dedicated team of fraud analysts who work 24/7/365 to investigate events, manage and adjudicate disputes and chargebacks, interface with consumers and address operational requirements such as reporting.
FRAUD ANDRISK SERVICES
PAYMENTS OPEN BANKING
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Fraud is a costly reality for card issuers everywhere. It can come from multiple sources — at any time and from anywhere in the world. The key is to stay on top of the ever-evolving fraud landscape in order to minimize the impact fraud has on your customers and your profitability.
Limit the Impact of Fraud
What Are i2c Risk Management Services?
Minimize Fraud | Protect Cardholders | Safeguard Your Brand
Fraud losses worldwide are projected to rise to $35.67 billion in five years and $40.63 billion in 10 years
Source: The Nilson Report
Did you know?
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Eliminate or Reduce Fraud Losses
i2c's proprietary rules-based fraud detection engine, tools, processes and fraud team have been proven to reduce or eliminate the cost of fraud. With our Premium Fraud Service, you can completely eliminate spend-related fraud losses.
Stop Fraud Before It Happens
Configurable fraud rules can be set for program and transaction types, usage scenarios, spend and location limits, and emerging/known threats. i2c embedded real-time transaction monitoring runs hundreds of real-time pre and post authorization checks against pre-configured risk management rules and blacklists before transactions are authorized. This approach allows us to stop fraud before a loss is suffered.
React Quickly to Protect Your BusinessBy utilizing parameters and the i2c rules-driven platform, you can respond early and quickly to any fraud event to minimize the number of fraudulent transactions. This ability to react quickly minimizes the impact on your customers and keeps you in control.
Gain Operational EfficienciesBy helping you prevent more fraud and providing access to our 24/7/365 fraud team, you can reduce operational costs associated with risk management. Leaving the complexities of fraud to us allows you to focus more on growing the revenue side of your business.
Key Benefits
You can rest easier knowing that defenses are in place to detect anomalies, identify emerging threats, as well as track and manage both internally detected alerts and externally reported fraud as it actually happens. And with our Premium Fraud Service, you can enjoy the predictability of having 100% protection against spend-related fraud losses.
Predictability and Peace of Mind
FRDRSK_DS-22052020 © i2c Inc. All rights reserved.
Fraud has far-reaching impacts for any type of card program. The cost of fraud is not just represented in the fraud losses themselves. The resources your organization expends to control fraud can be considerable. These are resources that you can better utilize on projects that are more strategic to your business. Ongoing risk management issues can also negatively impact customer experience, putting valuable customer relationships at risk. i2c has combined the latest technology with the expertise of a trained risk management team to help organizations control fraud and its costs.
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Two Levels of Risk Management Services
How Does This Help My Business?
Standard Fraud Service
i2c monitors transactions to identify potential fraud, sends fraud alerts to clients and consumers, contacts consumers to verify if fraud has occurred and handles network fraud reporting.
Premium Fraud Service
This service includes all the components of the Standard Fraud Service as well as extensive post authorization transaction review, exception items and chargeback processing, Reg E compliant communications and provisional credits posting. When you use our Premium Fraud Service, we cover all spend-related fraud losses your program incurs while subscribed to the service.
FRDRSK_DS-22052020 © i2c Inc. All rights reserved.
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Test models to minimize false positivesDetect trends through multi-event processing
Segmentation and Trend Analysis
Dispute logging directly from cardholder appLife cycle monitoringCase managementChargeback statistics and management
i2c Fraud Management System (FMS) Executive Dashboard
SAR and Network reportingVariety of on-demand, configurable fraud reportsCommunication of critical security information through i2c Campaign Manager
Reporting
Custom fraud rule violation alertsAutomated calls/texts for real-time cardholder feedback on suspicious transactionsCardholder notification for login requests from unrecognized devices
Multi-channel Alerts, Including SMS Text and Email
24/7/365 fraud team with deep experience in risk management, fraud investigations, adjudications and chargebacks
Easily connect to Visa Risk Scores, Mastercard Fraud Scoring, Falcon, FICO and other scoring services
Features
Pre-authorization rules engine24/7/365 transaction scanning Flexible fraud rule definitionsAI prevents always-changing fraud types
Real-time Fraud Detection
AML flags Velocity checks and transaction limitsBlacklist/whitelist configurationSpecify actions (block transaction, block card, send alert, etc.)Card enrollment cap for individual mobile devicesGeo/transaction-type restrictions to combat counterfeit card fraud
GUI-based Parameter-driven Configuration
FRDRSK_DS-22052020 © i2c Inc. All rights reserved.
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Dual authentication for key system changes to prevent human error/internal fraudOTP and passcode verification for critical cardholder actionsAutomatic cardholder enrollment to 3DS services (Verified by Visa and Mastercard Secure Code) for ecommerce transactions
Verification/Authentication
Live agent and IVR supportValidation calls and Reg E compliant communications
Consumer Support
UnsupervisedModeling
TransactionDate
FraudRules
MCPAlerts ICM MCP
Alerts ICM
SupervisedModeling
AI Engine
Fraud Rules Extraction &Configuration
Fraud Rules Extraction &Actions
Offline Engine
Configure rules at FI, Instance, BIN,
Program Level
Call Fraud Service to get Fraud
Score
Configure rules at FI, Instance, BIN,
Program Level Online Engine
MCP C-Manager OLTP/API/Push
Cardholder
Fraud Service AI Engine
FraudActions
FraudActions
System Overview
FRDRSK_DS-22052020 © i2c Inc. All rights reserved.
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100 Redwood Shores Parkway, Suite 100, Redwood City, CA 94065 Direct: +1.650.593.5400, Fax: +1.650.593.5402
www.i2cinc.com
Multiple techniques for robust detection capabilities using supervised and unsupervised ML models
Layered Detection
Auths Auths
Rule
s
Anom
aly
Dete
ctio
n
Frau
d M
odul
es
Capabilities
Fraud team partnershipFeature engineeringAdvanced ML techniquesModel development, deployment, and maintenance
Dedicated In-house Data Science Team
Support multiple models – segmentation and customSupport advanced ML techniquesMultiple scores per transactionScores integrated into fraud rules
Scalable Real-time Infrastructure
FRDRSK_DS-22052020 © i2c Inc. All rights reserved.