fox insight - parkinson's disease · pdf fileyou will be directed to the fox insight app...

FOX INSIGHT WEARABLESSTUDY

ANDROID APP INSTALLATION GUIDE

Fox Insight is Sponsored by

Wearable devices — including

smartphones and smartwatches —

present a new way to collect data and

conduct research. In Fox Insight

Wearables, simply by wearing a

watch and carrying your smartphone, you

are contributing data that will

lead to greater insights on the lived

experience of Parkinson’s disease.

WEARABLES INSTALLATION GUIDE

Need help? www.michaeljfox.org/wearfoxinsight/support

1-844-369-4525 [email protected]

Support is available 9 a.m. to 5 p.m. ET Monday through Friday.

Table of Contents 1. Introduction .....................................................................................................................................................1

2. Installing the Pebble Watch Application .................................................................................................2

3. Pairing the Watch and Phone .....................................................................................................................5

4. Installing the Fox Insight Wear Application ........................................................................................ 17

5. How to Use the Pebble Watch ................................................................................................................. 26

6. How to Return the Watch (If Necessary) .............................................................................................. 30

7. Technical Support Contact Information ............................................................................................... 31


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1. Introduction Thank you for being part of the Fox Insight Wearables study! This Installation Guide provides detailed directions for setting up your Pebble watch and syncing the watch with your smartphone. It also includes information about what is requested of you as a participant in this study. Active participation requires you to wear the Pebble watch provided in this package on your wrist on the side most affected by your Parkinson’s symptoms and to use both the Pebble and Fox Insight app on your Android smartphone for at least six weeks. Before you start, check the contents of this package. It should include your Pebble watch and packaging to return the watch if it is damaged. Help and support are available to you at all stages of the study.

Support and troubleshooting documents are online. Visit www.michaeljfox.org/wearfoxinsight/support to view, download or print.

You can access support between 9 a.m. and 5 p.m. EST Monday through Friday by phone at 1-844-369-4525 or via email at [email protected].

Also…

This guide contains screenshots taken from an HTC Desire 310 smartphone running Android 4.4. The display on your own smartphone may differ slightly.

Begin installation once you have both your phone and watch on hand and a strong Internet connection.

The installation process may take up to 30 minutes. If you encounter any issues throughout this process, please contact the support

team via phone or email.

Ready to get started? Turn the page…

http://www.michaeljfox.org/wearfoxinsight/support

mailto:[email protected]


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2. Installing the Pebble Watch Application

First, you will install the Pebble app on your smartphone.

This app allows your smartphone and your Pebble watch to communicate.

Please note that this step of the process requires you to have a Google account to

access the Google Play store. If you do not have a Google account visit

https://accounts.google.com/signup to create one.

1. Open the Google Play Store on your phone (icon in image below).

https://accounts.google.com/signup


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2. Press the magnifying glass at the top right corner to search the Play Store.

3. In the text box at the top of the screen type “Pebble” and then press the

magnifying glass on your keyboard to run the search.


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4. Select the app labeled Pebble (black & gray icon).

5. You should now see the page for the Pebble app (black & gray icon).

Press “Install” then “Accept.”


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6. The app will now download and install. This may take several minutes. When the last

screen appears, press “Open.”

3. Pairing the Watch and Phone

The Pebble app is now installed. Next, you will “pair” the Pebble watch to connect with

your smartphone through a Bluetooth connection. This process only needs to be done

once. For the following series of steps, turn your watch on, keep it plugged in and close

to your mobile phone (within 30 feet).

1. The app will open to an orange screen and will prompt you to select your watch

model. Scroll to the left or right to select your watch model. Once you see your

watch model on the screen press “Continue.”


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2. Press “Create Account”, “Agree” to the License Agreement, type in your email

address and choose a password. Once you’ve filled in all the details press

“Create Account.”


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3. Press “Continue.”

4. “Allow” the app to turn on Bluetooth, and press the name of your pebble device

(should be only one device on this screen).


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5. You will see a request to pair your phone and the watch via Bluetooth. Select

“Pair” on your phone and “Press” the top button on right side of watch. Once you

pair the devices, you will be forwarded to a screen titled “Yippee!” Press “Update

my Pebble.”


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6. Press “Continue.”

7. Plug in the charger for your Pebble and press “Continue.”


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8. In the next few minutes your Pebble watch will run through an operating system

update. This may take 5-10 minutes.

Both your phone and Pebble will show several different screens (see images

below). There is no need for interaction on your behalf, simply validate the

Pebble is being charged, and the phone and Pebble are close to each other.


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9. Once the system upgrade has completed you should see the below screens on

your phone and Pebble. Press “Continue.”

10. Press “Set language.”


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11. Select your requested language.

12. Press “Done.”


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13. Press “Open settings screen.”

14. Press “Pebble.” This is crucial for the Pebble to properly communicate with the

Fox Insight app.


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15. Press “Ok” to enable Pebble.

16. You will be returned to the Pebble app, and asked to select a watch face. Select

any watch face and press the arrow at the top right corner.


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17. Press “Done.”

18. You have finished the installation of the new Pebble app! The current screen is

the main screen in which you can manage your Pebble’s settings.


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19. Return to your phone’s home screen. You will now see the Pebble app icon.

Congratulations!

You’ve completed the Pebble app Installation.


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4. Installing the Fox Insight Wear Application

Next, you will install the Fox Insight Wear app on your Pebble watch and the Fox

Insight app on your smartphone. This app works in tandem with the Pebble app &

watch to collect your data.

1. Launch the Pebble app from your phone’s home screen. Press the two squares

at the top of the screen in between the watch and alarm icons.


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2. Click on the red + icon in the bottom right corner.

3. Click on the magnifying glass at the top right corner.


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4. Type “Fox Insight Wear” into the search box and press the magnifying glass on

your keyboard. The app should appear first in the results below. Click “Add.”

5. Once the Fox Insight Wear app is installed, your watch will vibrate once. Next, a

pop-up will appear on your phone. Click on “Go get it.”


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6. You will be directed to the Fox Insight app page in the Google Play store. Click

on “Install.”

7. Click “Accept” to allow the app to use the features of your phone to collect and

transmit data.


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8. The app will begin downloading. This may take a few minutes depending on the

speed of your internet connection.

9. Once the app is installed, click on the “Open” button to launch the app.


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10. The application will load and a log-in screen will appear. Log in with the username

and password that you use for the Fox Insight website (your username is the same

as your email address).

11. Once you have logged into the smartphone app, your watch will display the

words “Fox Insight Wear.” This indicates the watch has detected the application

on your phone.


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12. Return to your phone’s home screen. Notice the icon for the Fox Insight App has

been added. Press the Pebble app icon.

13. Press the back button until you return to the watchfaces page of the Pebble app

(see image below). Press the ringing bell icon to configure the notifications you

will receive through the watch.


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14. Press “View all apps.”


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15. In this section you can define which apps will send you notifications via the

Pebble watch. You can disable or enable any app of yours as you wish, but you

must validate that the Fox Insight app is enabled. An app is enabled if the ball to

the right of the app name is orange and shifted to the right.


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5. How to Use the Pebble Watch

Here are some tips for using your new Pebble watch.

Pebble Watch Buttons

On the right side, the center button is used to open the watch’s main menu. It can also

be used to 'select' an item in a list. The top and bottom ('up' and 'down') buttons are

used for scrolling through lists.

The left button, called the 'back' button, is used for returning to the previous screen.

Please note, when running the Fox Insight Wear app on the Pebble watch, you will not

be able to run other Pebble apps.

(Home Screen) (Main Menu)


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Charging the Pebble Watch

To charge the Pebble watch, plug in the charging cable as shown below.

The screen will change from blank to display “Pebble” when connected properly.

We recommend that you charge your watch for at least 60-90 minutes a day.

For more information, refer to the Pebble instruction guide within the Pebble box.

Wearing the Pebble Watch

Wear the watch on your wrist on your side most affected by PD symptoms.

Keep the watch within 30 feet of your phone at all times. This proximity is

required for data collection.

We encourage you to wear the watch as often as you feel comfortable.

The more you wear the watch, the more data you are contributing about your

life with Parkinson’s disease.

The watch is waterproof and can be worn when you shower or swim.

If you encounter any issues with the watch or the data streaming, please consult the

troubleshooting documents and frequently asked questions online at

www.michaeljfox.org/wearfoxinsight/support.



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Ensuring Your Smartphone and Watch Are Connected

If you notice that your smartphone and watch are no longer connected, consult our

troubleshooting documents at www.michaeljfox.org/wearfoxinsight/support or contact

our support team via phone or email.

On the Pebble watch, the word “Disconnected” will appear on the screen if you are

having connectivity issues. If the phone and watch are connected, the words “Fox

Insight Wear” will appear.

On your smartphone, two green icons will appear in the upper left corner when the

phone and watch are connected. Absence of these icons indicates connectivity issues.



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Fixing Common Problems

1. If your smartphone and watch become disconnected:

Make sure the phone and Pebble watch are within 30 feet of each other

and your smartphone’s Bluetooth is on.

Open the Pebble app on your smartphone. Reset the connection by

disconnecting then reconnecting the watch through the app.

When your problem is solved your watchface will switch from displaying the word

“Disconnected” to “Fox Insight Wear.”

2. If your Pebble battery is low:

Charge the Pebble watch.

3. If another error message appears on the Pebble:

Please consult the troubleshooting documents at

michaeljfox.org/wearfoxinsight/support for more help.



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6. How to Return the Watch (If Necessary)

In some rare cases, the Pebble watch may be damaged or malfunctioning and

need to be returned. When your unit experiences a failure, it may qualify for

Pebble’s warranty replacement. The warranty process is quick and easy.

Before taking steps to return the watch, we ask that you contact our support

team to 1) try to work through the issue and 2) let them know that you will be

sending the watch back.

If after talking to the support team, you still need assistance and think you may

need a new watch, please follow these simple steps:

Email [email protected] with the following information:

- Summary of the issue

- Picture of the failure (if applicable)

- The serial number of the watch (found on the back of the unit)

- Note that you are part of the Michael J. Fox Foundation Study

The support team at Pebble will promptly respond to your message, ask a

few additional questions, and provide you with a replacement watch, if

necessary. They will also send you information about how you can return

your malfunctioning watch as well as pay for the return shipping.



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7. Technical Support Contact Information

Help and support are available to you at every stage of the study.

Phone 1 -844-369-4525 Available 9 a.m. to 5 p.m. ET,

Monday through Friday.

Email [email protected] Inquiries are answered

within four hours during business

hours.

Web www.michaeljfox.org/wearfoxinsight/support



fox insight - parkinson's disease · pdf fileyou will be directed to the fox insight app...

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