FOUR STRATEGIES FOR INTENTIONAL GROWTHHealthcare Executives of Southern CaliforniaHarbor-UCLA Medical Center

A Rich history of advancing care delivery, Medical Education and Research

About Harbor

About Harbor

Situated in Southwest LA County72 acre campusOver 1M sq. ft. in several buildingsIntegrated delivery systemTri-partite purpose

ABOUT HARBOR: TODAY

Key component in Los Angeles County’s 4,000 square mile health care safety net serving 10.3 million residents

Public, academic, tertiary care medical center

538 licensed beds

~24,000 Discharges

~80,000 Emergency Room Visits

~300,000 Outpatient Visits

Just under 4,000 staff members

About Harbor: Major Teaching Mission ANESTHESIOLOGY EMERGENCY MEDICINE EMERGENCY MEDICINE FELLOWSHIPS FAMILY MEDICINE FM-SPORTS MEDICINE INTERNAL MEDICINE IM-CARDIOVASCULAR DISEASE IM-CLINICAL CARDIAC ELECTROPHYSIOLOGY IM-INTERVENTIONAL CARDIOLOGY IM-DERMATOLOGY IM-ENDOCRINOLOGY IM-ENDOCRINOLOGY RESEARCH IM-GASTROENTEROLOGY IM-HEMATOLOGY/ONCOLOGY IM-INFECTIOUS DISEASE IM-NEPHROLOGY IM-PULMONARY/CRITICAL CARE IM-RHEUMATOLOGY KENNAMER FELLOWSHIP NEUROLOGY CHILD NEUROLOGY CLINICAL NEUROPHYSIOLOGY OBSTETRICS AND GYNECOLOGY

OB-FEMALE PELVIC & RECONST SURG OB-MATERNAL FETAL MEDICINE ORTHOPAEDIC SURGERY PATHOLOGY PEDIATRICS PEDS CHILD ABUSE PEDS CRITICAL CARE PEDS EMERGENCY MEDICINE PEDS ENDOCRINOLOGY PEDS INFECTIOUS DISEASES PEDS MEDICAL GENETICS PEDS NEONATAL-PERINATAL PSYCHIATRY CHILD AND ADOLESCENT PSYCHIATRY RADIOLOGY: DIAGNOSTIC RADIOLOGY-BREAST IMAGING NEURORADIOLOGY SURGERY SURGERY-GENERAL DENTISTRY SURGERY-OMFS VASCULAR SURGERY TRANSITIONAL YEAR MEDICINE

Serving Multiple Municipalities

Patient Demographics

Linguistically and culturally diverseLow literacy levels (6th grade)Limited English proficiency

Spanish and Korean most common

Resource challenged

~25% uninsured 55% MediCal; 8% Medicare

FOUR STRATEGIES FOR INTENTIONAL GROWTHHealthcare Executives of Southern CaliforniaHarbor-UCLA Medical Center

Growth that is:Purpose-driven (Why?)Grounded in a needs assessment

(What)?

What I mean by Intentional Growth?

Strategy 1: PREPARE FOR TOMORROW…Today!

Strategy 1: PREPARE FOR TOMORROW…Today!

1. Commit to being a lifelong learner

2. Invest in yourself

3. Seek/secure clarity in vision and purpose

Strategy #2: Take calculated risks

Strategy 2: Take Calculated Risks

1. Reflect on past decisions that proved to be wrong. What did you learn?

2. Distinguish between uncertainty and indecisiveness

3. Practice P=40-70

Strategy #3: BE POSITIVE

Strategy #3: BE POSITIVE

1. Begin each day with your “PMA”!

2. Help others to develop a growth mindset

3. Heap praise whenever/wherever you can; but don’t avoid true issues

Strategy #4: BE OF SERVICE/VALUE

Strategy #4: BE OF SERVICE/VALUE

1. Truly Value others

2. Make ourselves more valuable to others (intentional growth)

3. Know and relate to what others value

4. Do things that ____ values

Closing Thoughts

“Don’t wait for the leaders, be the leaders”

William James

“Act as if what you do makes a difference

Duke Ellington

“A problem is a chance to do your best”

Mother Teresa