fostering innovation within the public sector: the role of
TRANSCRIPT
Fostering Innovation within the Public Sector: The Role of Design Led Thinking
Richard Perez Director at the City of Cape Town for World Design Capital 2014
UNESCO 03/03/2014
URBAN AND RURAL POPULATION SOURCE: UN
complicated complex
social systems
ambiguity uncertainty
information overload
dynamic interdependencies
led thinking
explore exploit
explorative
compliant
experimental
benefit realisation
strategic
collaborative
citizen-centric focus
holistic
leadership capacitation
creative thinking
transversal
Leadership
Design
Culture
Diversity
Best practice
Tools & resources
Recognition & reward
2014
2020
2030
40
50
…thank you