fostering a community of collaboration and learning (edu web '15 version)
TRANSCRIPT
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One University, How Many Accounts?
Chris BarrowsEdu Web Digital Summit “Best of Track” - July 29th, 2015
Photo credit - Flickr User: Aiden Jones #eduweb15
Fostering A Community of Collaboration and Learning
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Chris Barrows (@CBarrows)
Photo Credit: Sy Aybudu
Who Am I?
Photo credit: Nick Johnson #eduweb15
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Digital Communications Group
nyu.edu/digicomm
Photo credit - Flickr User: DSkley #eduweb15
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The NYU Social Team
nyu.edu/socialmedia
Photo credit - Flickr User: DSkley #eduweb15
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Photo Credit: Sy Aybudu
Get To Know NYU
Photo credit: Nick Johnson #eduweb15
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NYU Schools15 Schools, Colleges and Divisions
19,401 Undergraduate Students
18,990 Graduate and Professional Students
470,000 Alumni
Photo credit - Flickr User: Klingon65 #eduweb15
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NYU’s Global Locations
Graphic Credit: Mark Courtney #eduweb15
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The Collaborative Hurdle
Graphic Credit: Robert_voors #eduweb15
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Collaboration Ain’t Easy
Photo credit - Flickr User: RobertErickson #eduweb15
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Politics
Photo credit - Flickr User: ThomasHawk #eduweb15
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Organizational Structure
Photo credit - Flickr User: Focx #eduweb15
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Technology
Photo credit - Flickr User: jdhancock #eduweb15
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Time
Photo credit - Flickr User: Peter J Lambert #eduweb15
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Leadership Buy-In
Photo credit - Flickr User: RobertErickson #eduweb15
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YouTube Credit: Fox Television - Futurama #eduweb15
But I have good news for you
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Overcoming Hurdles
Photo credit - Flickr User: PiratePix2 #eduweb15
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#eduweb15
Crossing the streams is OK!
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It Starts With You
Photo credit - Flickr User: DHammza #eduweb15
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Photo credit - Flickr User: Courtneyrian #eduweb15
Collaboration “To Do’s”
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To DoBuild Communication
Photo credit - Flickr User: Courtneyrian #eduweb15
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Photo credit - Flickr User: DHammza #eduweb15
Build A Key Contact List
Include: 1. Phone Number 2. Email 3. Role | Title 4. Accounts Managed 5. Connections
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#eduweb15Photo credit - Flickr User: Peter J Lambert
Example: Basic Contact List
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#eduweb15Photo credit - Flickr User: Peter J Lambert
Example: Advanced Contact List
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To DoEstablishing Relationships
Photo credit - Flickr User: Courtneyrian #eduweb15
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Photo credit - Flickr User: SurfaceWarriors #eduweb15
It Takes Two (or more)
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Photo credit - Flickr User: Quinnanya #eduweb15
Determine Personality
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Photo credit - Flickr User: Brewbooks #eduweb15
Take It Offline
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Photo credit - Flickr User: Quinnanya #eduweb15
Listen and Learn
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Photo credit - Flickr User: Quinnanya #eduweb15
Say “Hello”
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Photo credit - Flickr User: Quinnanya #eduweb15
and “Thank You”
Say “Hello”
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#eduweb15
Track Relationship Growth
Photo credit - Flickr User: DHammza
• What ideas have you provide others?
• What ideas have others provided you?
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To Do Provide Value
Photo credit - Flickr User: Courtneyrian #eduweb15
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Photo credit - Flickr User: alachuacounty #eduweb15
“How can I help you?”
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#eduweb15
Giving Without Being Crushed: http://bit.ly/TimMcGiving
“What’s In It FROM Me?” - Tim McDonald@TAMcDonald
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Photo credit - Flickr User: West_Point #eduweb15
Conduct Trainings
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Photo credit - Flickr User: Alan Levine #eduweb15
Utilize Feedback
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#eduweb15
NYU iLearn Program (Summer 2015)
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To DoSupport Value w/ Data
Photo credit - Flickr User: Courtneyrian #eduweb15
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Photo credit - Flickr User: nicmcphee #eduweb15
Data Rules
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Photo credit - Flickr User: b-tal #eduweb15
But not everyone GETS it
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Photo credit - Flickr User: b-tal #eduweb15
Speak Their Language
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Photo credit - Flickr User: b-tal #eduweb15
Speak Their Language
• Be brief • Be visual • Be honest • Provide meta data
Helpful Hints
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To DoEstablish A Community
Photo credit - Flickr User: Courtneyrian #eduweb15
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Provide Resources
#eduweb15
nyu.edu/socialmedia
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NYU Social Media Ambassadors
Photo credit - Flickr User: Docsearls #eduweb15
“The Social Media Ambassadors Group is designed to facilitate community amongst the members increasing knowledge, awareness, and best practices in the areas of social media at NYU.”
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Provide Key Updates
Screenshot: NYU Scoop It Page #eduweb15
http://www.scoop.it/t/nyu-social-media-ambassador-share-board
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Provide Key Updates
Screenshot: NYU Scoop It Page #eduweb15
http://blogs.nyu.edu/digital-communications/
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Photo credit - Flickr User: Quinnanya #eduweb15
Additional Tips
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Photo credit - Flickr User: Quinnanya #eduweb15
#CongratagradNYU
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#eduweb15
Ted Rubin Says It Best…
Graphic Credit: AgoraPulse
@TedRubin
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Twitter: @CBarrows
Thank You!
Email: [email protected]
#eduweb15Photo Credit: Sy Aybudu eduwebvote.com