forward! authenticity, diversity and inclusion for the future

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On April 1, 2014 The Workforce Diversity Network sponsored a half day workshop at the Rochester Institute of Technology, featuring joe gerstandt. joegerstandt.com @joegerstandt

TRANSCRIPT

HRAM Technical Session Diversity and Inclusion

Thank You Sponsors

Champion

Leaders

Supporter

Allies

FORWARD!

joegerstandt.com

twitter.com/joegerstandt

linkedin.com/in/joegerstandt

facebook.com/joegerstandt

youtube.com/joegerstandt

joegerstandt.com/blog

slideshare.net/joeg

authenticity

authenticity

authenticity

authenticity

Top Regrets of The Dying

1. I wish Id had the courage to live a life true to myself, not the life others

expected of me.

2. I wish I hadnt worked so hard.

3. I wish Id had the courage to express my feelings.

4. I wish I had stayed in touch with my

friends.

5. I wish that I had let myself be happier.

Top Regrets of The Dying

1. I wish Id had the courage to live a life true to myself, not the life others

expected of me.

2. I wish I hadnt worked so hard.

3. I wish Id had the courage to express my feelings.

4. I wish I had stayed in touch with my

friends.

5. I wish that I had let myself be happier.

Top Regrets of The Dying

1. I wish Id had the courage to live a life true to myself, not the life others

expected of me.

2. I wish I hadnt worked so hard.

3. I wish Id had the courage to express my feelings.

4. I wish I had stayed in touch with my

friends.

5. I wish that I had let myself be happier.

Top Regrets of The Dying

1. I wish Id had the courage to live a life true to myself, not the life others

expected of me.

2. I wish I hadnt worked so hard.

3. I wish Id had the courage to express my feelings.

4. I wish I had stayed in touch with my

friends.

5. I wish that I had let myself be happier.

Top Regrets of The Dying

1. I wish Id had the courage to live a life true to myself, not the life others

expected of me.

2. I wish I hadnt worked so hard.

3. I wish Id had the courage to express my feelings.

4. I wish I had stayed in touch with my

friends.

5. I wish that I had let myself be happier.

Top Regrets of The Dying

1. I wish Id had the courage to live a life true to myself, not the life others

expected of me.

2. I wish I hadnt worked so hard.

3. I wish Id had the courage to express my feelings.

4. I wish I had stayed in touch with my

friends.

5. I wish that I had let myself be happier.

self censorship

playing small

covering

downplaying differences

conforming

playing into expectations

Fear of Being Different Stifles

Talent

29% altered their attire, grooming or mannerisms to make their identity

less obvious

40% refrained from behavior commonly associated with a given

identity

57% avoided sticking up for their identity group

18% limited contact with members of a group they belong to

There can be no

happiness if the

things we believe in

are different from the

things we do.-Freya Stark

awareness

accountability

adventure

advocate

awareness

accountability

adventure

advocate

Who are you?

What are you here

for?

What is your gift?

share

awareness

accountability

adventure

advocate

@joegerstandt

Is there

any

evidence?

you need a team

awareness

accountability

adventure

advocate

share

awareness

accountability

adventure

advocate

How will you help others?

awareness

accountability

adventure

advocate

moving forward

A commitment to diversity

must begin with a

commitment to individual

authenticity.

#wdnfwd

@joegerstandt

moving forward

Your first contribution to a

more diverse workforce lies

in making your unique

contribution.

#wdnfwd

@joegerstandt

MT

engineers

MT

management

MT

engineers

MT

management

MT

engineers

NASA

management

MT

management

MT

engineers

NASA

management

MT

management

MT

engineers

NASA

management

Tuesday

morning

January

28th

1986

MT

management

MT

engineers

NASA

management

MT

management

NASA

management

gr

o

u

p

t

h

i

n

k

groupthink:

mode of thinking that happens

when the desire for harmony in a

decision-making group overrides a

realistic appraisal of alternatives.

Group members try to minimize

conflict and reach a consensus

decision without critical evaluation

of alternative ideas or viewpoints.

Minority dissent, even

dissent that is wrong,

stimulates divergent thought.

Issues and problems are

considered from more

perspectives and group

members find more correct

answers.-Nemeth, Staw (1989) Advances in Experimental

Social Psychology

consider

decision

making 1 - 10

What

makes it

better?

So, how do you do

We simply decide

without thinking

much about the

decision process.-Jim Nightingale

Group vs. Individual Decision Making

groups individuals

accuracy

speed

creativity

degree of

acceptance

efficiency

Group vs. Individual Decision Making

groups individuals

accuracy x

speed x

creativity x

degree of

acceptancex

efficiency x

Groups often fail to

outperform individuals

because they prematurely

move to consensus, with

dissenting opinions being

suppressed or dismissed.

-Hackman, Morris (1975) Advances in Experimental

Social Psychology

Group vs. Individual Decision Making

groups individuals

accuracy x

speed x

creativity x

degree of

acceptancex

efficiency x

What looks like

resistance is

often a lack of

clarity.-Switch, Dan and Chip Heath

diversity

difference

diversity

diversity[dih-vur-si-tee]

noun, plural ties

1.the state or fact of being diverse; difference; unlikeness.

2.variety; multiformity.

3.a point of difference.

difference

relational

diversity

difference

relational

takes

many forms

diversity

difference

relational

takes

many forms

disruptive

diversity

diversity =variance in performance

groups with more diversity

perform better or worse than

groups with less diversity

difference makes a difference

we vs. they mentality

stereotyping

in-group favoritism

inter-group conflict

satisfaction, performance, turnover all get worse

inclusion:The actions that we take to include

additional difference in a process or

group.

fairness of employment practices

openness to difference

inclusion in decision making

integration of networks

balanced outcomes

inclusion:being at home

belonging

able to bring my whole self to work

feeling that my unique contribution was valued

my perspective is always considered

I have a say in what happens

inclusion:I define connection as the energy that exists between people when they feel

seen, heard, and valued; when they can

give and receive without judgment; and

when they derive sustenance and

strength from the relationship.

-Brene Brown

low

belongingness

high

belongingness

low value in

uniqueness

exclusion:Individual is not treated

as an organizational

insider with unique

value in the work group

but there are other

employees or groups

who are insiders.

assimilation:Individual is treated as

an insider in the work

group when they conform

to org. / dominant culture

norms and downplay

uniqueness.

high value in

uniqueness

differentiation:Individual is not treated

as an organizational

insider in the work

group but their unique

characteristics are seen

as valuable and required

for group / organization

success.

inclusion:Individual is treated as

an insider and also

allowed/encouraged to

retain uniqueness within

the work group.

Thinking about inclusion

How safe is it to

be unpopular

here?

identity diversity:Differences in our social identities.

cognitive diversity:Differences in how we think and solve problems.

cognitive diversity

The extent to which the group reflects differences in knowledge, including beliefs, pref