FORTUNEFORTUNE

Forum of User Organisations Trainingfor

Usability and Networking in Europe

Forum of User Organisations Trainingfor

Usability and Networking in Europe

Support to user oriented R&D

Prof. Dr.- Ing. Christian Bühler, FTB

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OverviewOverview

Introduction to FORTUNENetworkingTrainingMethodsPilotsDissemination

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Introduction to FORTUNEIntroduction to FORTUNE

Quote from TIDE pilot phase evaluation:

•"the most successful projects had the enthusiastic and active involvement of established, formal user organisations”.

Therefore it recommended, to make skilled resources available to the projects, by future horizontal actions and concertations.

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ObjectivesObjectives empowerment of

user organisations participation in R&D

support of projects telematics uptake exchange of

experiences

better qualify users for R&D

curriculum for training

offer to TAP - pilots dissemination networking

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P ro jec t C oord in a to rF TB

W P M an ag ers

B A G HG erm an y

N G RN eth erlan d s

F F ON orw ay

C O C E M F ES p a in

E u rop eanC on tac ts

A A A TE

E u rop eanF oru m

F TBG erm an y

IR VN eth erlan d s

E u rop eanC on tac ts

N O RN orw ay

C E A P A TS p a in

F O R TU N ES teerin g B oard

P ro jec t C oord in a to rF TB

W P M an ag ers

B A G HG erm an y

N G RN eth erlan d s

F F ON orw ay

C O C E M F ES p a in

E u rop eanC on tac ts

A A A TE

E u rop eanF oru m

F TBG erm an y

IR VN eth erlan d s

E u rop eanC on tac ts

N O RN orw ay

C E A P A TS p a in

F O R TU N ES teerin g B oard

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NetworkingNetworking

FORTUNEFORTUNEFramework for participationFramework for participation

Users should take part on an equal basis as everyone else.

Users should share responsibility for, and influence on the project.

Appropriate methods and frameworks need to be chosen for the in-

volvement.

Users should be paid on an equal basis as everyone else.

Users should represent groups, not only his/her own case.

Users, as everyone else, must respect the inherent culture in R&D.

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TrainingTraining

Selection of candidates– by user organisations

Curriculum development– priorities– training methodology

Materials– students– trainers

Mailed materials National Seminars International Seminar Co-operation with pilots Evaluation Refinement

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Aspects on MethodsAspects on Methods

Concept of user participationRolesOrganisational constraints

Value chain - project phasesTools and Methods

Userfit-HandbookEmpowering potential

FORTUNEFORTUNETHE VALUE CHAIN

User Participation Methods Pro

blem

def

init

ion

Fun

ctio

nal s

peci

fi-ca

tion

Pro

toty

pe d

evel

op-

men

t

Pre

lim

inar

y te

stin

g

Fin

al d

esig

n an

dpr

oduc

tion

Fin

al te

stin

g

Mar

keti

ng a

nd s

ales

RemarkBrainstormingCreative ProblemSolving (CPS)

Cre

ativ

ity

proc

esse

s

Wizard of OzTask analysisDirect observationsActivity DiaryExpert OpinionQuestionnairesInterviewsGroup DiscussionsFocus GroupsUser PanelsUser TrialsField TrialsSimulation WorkUsability Testing N

ote

the

valu

e of

use

r pa

rtic

ipat

ion

in th

e pl

anni

ngpr

oces

s ir

resp

ecti

ve th

e m

etho

d ch

osen

!

Explanation:No/small relevance Possibly relevant Some relevance Very relevant

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Opportunities for Co-operation

Cooperation with TAP projects– Assessment support by trained users– end 1998

FORTUNE Network– immediately

Participation in Concertation– exchange and dissemination of the FORTUNE

concept

FORTUNEFORTUNEPilotsPilots

Practical experience and feedback for the

FORTUNE concept

Support of ongoing projects

Evaluation

Please indicate your interest !! now !!

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Information

Project Flyer Contact Indication (TAP-projects) Expression of Interest (Users) Poster during TIDE Congress Homepage:

www.fernuni-hagen.de/FTB/fortune/

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DisseminationDissemination

Stimulation of uptake of FORTUNE concept

•the approach•the curriculum•the course material•the exchange of experience•FORTUNE database

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Project ContactProject Contact FTB

• Forschungsinstitut Technologie -Behindertenhilfe• Prof. Dr. Christian Bühler Grundschöttelerstr 40 D-58300 Wetter, Germany ++49 23 35 / 96 81 - 0fax ++49 23 35 / 96 81 -19 email: fortune@ftb-volmarstein.de URL: www.fernuni-hagen.de/FTB/fortune/

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Acknowledgement:Acknowledgement:

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