forget media, think social
TRANSCRIPT
Forget media, think social.
Shi(f)t happens
Inspire people inside the office walls
Inspire people outside the office walls
Return on Social
Shi(f)t happens
77% of US CEO’s are revising strategies
in response to consumer demand.(Source: PWC 2012 Global CEO Survey)
Media have come a long way.
The web has revolutionized communication forever.
But... It is not
about the media!
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It’s about people
7 billion people. Just one planet.
Mother earth is angry
Because we do this
People don’t like this
People take charge
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People like to change. People want to help. Organizations should help people to change the world.
People do nottrust
authority anymore!
86% of global consumers believethat business needs to place at least equal
weight on society’s interest as on its own interest.(Source: Edelman Good Purpose Study, 2010)
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It’s not about your consumer
client
target group
customer
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It’s about people
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It’s not about the media
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Social media?
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Social people!
The increasing power of the “99%” using new technologies wil change the world forever. Today organizations should tap into the human tendency to wish to create a better world. This world demands organizations to innovate to become more social. We have to inspire those inside and outside the office walls and make both give us their everlasting loyalty and advocay!
It is not the biggest of brands that survive, nor the most intelligent. It is the one that is most adaptable to change
Inspire people outside the office walls
1. Social advertising2. Social web rules3. Social capitalism
1. social advertising 2. social web rules 3. social capitalism
Why spending 20 million on a super bowl ad if you can create a better world?
1. social advertising 2. social web rules 3. social capitalism 1. social advertising 2. social web rules 3. social capitalism
Oakley provided the mine-workers in Chili with sunglasses. They had not seen daylight for more than 60 days.
1. social advertising 2. social web rules 3. social capitalism 1. social advertising 2. social web rules 3. social capitalism
With this add Patagonia reached their best results from advertising ever.
1. social advertising 2. social web rules 3. social capitalism
“We have to speak to whole human beings with minds, hearts and spirits” (Philip Kotler)
1. social advertising 2. social web rules 3. social capitalism 1. social advertising 2. social web rules 3. social capitalism
The new constitution of Iceland is written by 3000 people. Half of its population voted.
1. social advertising 2. social web rules 3. social capitalism 1. social advertising 2. social web rules 3. social capitalism
Carrotmob brings people together to spend their money on social businesses.
1. social advertising 2. social web rules 3. social capitalism
“Web culture rules. It stands for freedom, openness, realness, meritocracy, collaboration.” (Gary Hamel)
1. social advertising 2. social web rules 3. social capitalism 1. social advertising 2. social web rules 3. social capitalism
Unilever in 2020;double revenue, halve environmental footprint, while producing for more than a billion people.
1. social advertising 2. social web rules 3. social capitalism 1. social advertising 2. social web rules 3. social capitalism
Akzo’s Dulux paint reduces the surface temperature of walls by 5ºc, saving 15% on energy used for airco.
1. social advertising 2. social web rules 3. social capitalism
“The purpose of the corporation must be redefined around creating shared value.” (Michael Porter)
1. social advertising 2. social web rules 3. social capitalism 1. social advertising 2. social web rules 3. social capitalism
70% of CEO’s noted the need to evaluate sustainable value creation strategies that had different criteria than traditional opportunities - which require a longer time horizon to generate returns.(Source: Business at its best; driving sustainable value creation, Accenture)
social,Keep it stupid
Inspire people inside the office walls
1. Inspire with purpose2. Engage employees3. Transform the organisation4. Connect with the world
1. Inspire 2. Engage 3. Transform 4. Connect
Why do we exist, really? What’s our purpose in life?
1. Inspire 2. Engage 3. Transform 4. Connect
Can we spend our money on something employees care about?
1. Inspire 2. Engage 3. Transform 4. Connect
What if we allocate our advertising budget to a new ambition; winning the nobel prize?
1. Inspire 2. Engage 3. Transform 4. Connect
79% of millenial employees say their company’s social activities make them feel loyal to the company.
(Source: Kelly Global Workforce Index)
Starbucks’ “Leadership Lab” engages their 9.600 store managers to become true brand-ambassadors.
1. Inspire 2. Engage 3. Transform 4. Connect
Spatial design becomes more important as it instills the brand feeling every single day.
1. Inspire 2. Engage 3. Transform 4. Connect
Can we inspire and connect an existing community using few management involvement and investments and is it safe?
1. Inspire 2. Engage 3. Transform 4. Connect
PeopleCoalitionManagementLeaders
Top-down, bottom-up, outside-in, inside-out should all come together to create a true social business.
1. Inspire 2. Engage 3. Transform 4. Connect
Create a council. OR
Hire an agency.
Going through change, infusing an innovative attitude and unleashing the brand fire within people is an ongoing proces.
1. Inspire 2. Engage 3. Transform 4. Connect
Best Buy’s ‘Twelpforce’ consists of 2000 connected brand ambassadors using social technology to build relations with people.
1. Inspire 2. Engage 3. Transform 4. Connect
Virgin uses Salesforce Chatter for both communication inside and outside the office walls.
1. Inspire 2. Engage 3. Transform 4. Connect
P&G’s R&D is now ‘Connect & Develop’. Half of their innovations resulted from collaboration between researchers inside and innovators outside the walls.
1. Inspire 2. Engage 3. Transform 4. Connect
Highly networked enterprises are 50% more likely than other organisations
to report market share gains against their competitors and higher profit margins.
(Source: McKinsey quarterly ‘The Rise of the Networked Enterprise’)
Democratization of business is well under way. It’s time for organisations to open up. Break down the walls. Balance Business. Humanize it! Become social
purpose, principles, persuasion. P is for
Return on Social
This world demands organizations to innovate to become more social. We have to inspire and engage those inside and outside the office walls using social technology and a well-defined purpose.
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ROI?
Return on HR
Investment
ICT
Marketing
CreativityCollaboration
ROE!Return on Everything
ROS!Return on Social
For the past three years, ethical corporate leaders have outperformedthe growth of the S&P 500 by 40%.(Source: The World’s Most Ethical Companies 2011, ranked by Ethisphere)