IN THE SANDING BOOTH AT FORD & MUSTANG

By-

Harshit Garg

Varun Sharma

Rahul Vermani

Rohit Sindhwani

Ford• 1974 – Only auto plant that was actively hiring• Worker’s Message : “Work is hard but the pay is good”• Insights

• Working condition at sanding booth• Criticality of Work : “67 Seconds”• Routinization of Work• Dissatisfaction among the workers• Division of Labor and Human Minds• Unity and trust among the workers• Shop floor as battlefield

The Mustang• New sporty look economy car • Iacocca’s perspective

• A combination of hard work and big dreams• Focus on

• New ideas and New models• Art and Creativity• Youthful image

• His Shortcomings• Underestimation of sales of Mustang

“Hotcakes are selling like the Mustang”• Overlooked the pressures on workers• Recognition for success not shared with workers

Job Roles at Ford

Worker

• Role is static & mundane• Work out of compulsion &

fear• Followers: Alienation with

decision making• Unhealthy and unsafe

conditions• No Union/Supervisor

support• Lack job satisfaction

Manager

• Role is challenging & appealing

• Eager to take initiatives• Decision Makers• Comfortable working

environment• Supportive Cross-functional

teams• Highly satisfied and motivated

Role of WORK in human life ?• Gives identity to an individual• That appeals to the creative instinct of a worker• Source of continuous learning to an individual• Satisfies the psychological, physical, safety and social

needs• That makes an individual susceptible to change• To Summarize, the work must impart overall satisfaction

and happiness to an individual

THANK YOU !