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CITY ASSESSMENT DEPARTMENT WI' , L4TV ISSUANCE OF CERTIFIED TRUE COPY OF TAX DECLARATION, CERTIFICATE OF PROPERTY HOLDINGS AND NON-IMPROVEMENT AND OTHER CERTIFICATES FOR USE IN TRANSACTING WITH NATIONAL AGENCIES The City Assessor's Office provides Certified True Copy of Tax Declaration, Certificate of Property or No Property Holding and Certificate of No Improvements upon the request of the owner or his authorized representatives, as well as any government agency or private entity. This service allows the taxpayers to obtain a duplicate copy of Tax Declaration, listing of his/her Property Holdings, No Property Holdings and No Improvements of his property (idle land or vacant) as reference for payment of taxes and for other purpose. The Certificate of No Improvements is proof that the property (land) is idle or vacant, otherwise the buildings or improvement located within the property shall be appraised and assessed for purpose of real property taxation, as these can be used as a basis for additional ad valorem tax on idle land (Sec. 236, of RA 7160— Local Government Code of 1991. Office Address The City Hall. 2' Floor, Annex Building Hayes Corner Capistrano Streets, 9000 Cagayan de Oro City Contact Number : 857-2256 Email Address [email protected] [email protected] Frontline Personnel : Edna B. Frabicante Chief, Tax Records Management Division Office Head Joshua M. del Bando Assistant City Assessor OIC — City Assessor Client/s - Property owners of Cagayan de Oro City Requirement/s For Certified True Copy/ Photocopy of documents & Certifications (BIR Requirement for Capital Gains Tax, Estate Tax, Property /Non Property Holding): Filled-up CAD-ADRF-05-14 Letter Request Form For Certification of No Landholding for purposes of obtaining Medical Assistance, Socialized Housing Registration, Scholarship Application, or DSWD Assistance: Filled-up CAD-ADRF-04-14 Letter Request Form CAGAYAN DE ORO CITIZEN'S CHARTER

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CITY ASSESSMENT DEPARTMENT WI' ,L4TV

ISSUANCE OF CERTIFIED TRUE COPY OF TAX DECLARATION, CERTIFICATE OF PROPERTY HOLDINGS

AND NON-IMPROVEMENT AND OTHER CERTIFICATES FOR USE IN TRANSACTING WITH NATIONAL AGENCIES

The City Assessor's Office provides Certified True Copy of Tax Declaration, Certificate of Property or No Property Holding and Certificate of No Improvements upon the request of the owner or his authorized representatives, as well as any government agency or private entity.

This service allows the taxpayers to obtain a duplicate copy of Tax Declaration, listing of his/her Property Holdings, No Property Holdings and No Improvements of his property (idle land or vacant) as reference for payment of taxes and for other purpose.

The Certificate of No Improvements is proof that the property (land) is idle or vacant, otherwise the buildings or improvement located within the property shall be appraised and assessed for purpose of real property taxation, as these can be used as a basis for additional ad valorem tax on idle land (Sec. 236, of RA 7160— Local Government Code of 1991.

Office Address • The City Hall. 2' Floor, Annex Building Hayes Corner Capistrano Streets, 9000 Cagayan de Oro City

Contact Number : 857-2256

Email Address • [email protected] [email protected]

Frontline Personnel : Edna B. Frabicante Chief, Tax Records Management Division

Office Head • Joshua M. del Bando Assistant City Assessor OIC — City Assessor

Client/s - Property owners of Cagayan de Oro City

Requirement/s For Certified True Copy/ Photocopy of documents

& Certifications (BIR Requirement for Capital Gains Tax, Estate Tax, Property /Non Property Holding):

• Filled-up CAD-ADRF-05-14 Letter Request Form

For Certification of No Landholding for purposes of obtaining Medical Assistance, Socialized Housing Registration, Scholarship Application, or DSWD Assistance:

• Filled-up CAD-ADRF-04-14 Letter Request Form

CAGAYAN DE ORO CITIZEN'S CHARTER

CITY ASSESSMENT DEPARTMENT

• For Medical Assistance (any of the following): Pink card, list of hospital

requirements, list of CSVVD requirements

• For Socialized Housing Registration: Certificate of residency from barangay

(current year)

• For CSVVD Assistance: DSVVD requirements

or CSVVD Case study

For Land History

• Filled-up CAD-ADRF-05-14

Letter Request Form

Annotation and/or cancellation of mortgage and/or notice of Lis Pendens, adverse claim and Tax

Liens:

• Certified Photocopy of Tax Declaration

• Notice of cancellation of Real Estate Mortgage, adverse claim and/or Tax Liens

Schedule Monday to Friday, 8:00 AM — 5:00 PM

Fee/s For Certified True Copy/ Photocopy of documents & Certifications (BIR Requirement for Capital Gains

Tax, Estate Tax, Property /Non Property Holding):

• P20.00 - Certification Fee • P40.00 - Certified true copy of Tax

Declaration • P40.00 - Reproduction of documents

(front page only) • P60.00 - Reproduction of documents

(back-to-back) • P60.00 - Certified photocopy of Tax

Declaration

For Certification of No Landholding for purposes of

obtaining Medical Assistance, Socialized Housing Registration, Scholarship Application, or

DSVVD Assistance:

• P 20.00 Certification Fee Certification of No Landholding

***No fee if with DSVVD recommendation and for government hospital requirement)

For Land History:

• P 40.00 Certification Fee per page Index of

Cadastral Lots (ICL)

CAGAYAN DE ORO CITIZEN'S CHARTER

CITY ASSESSMENT DEPARTMENT 31

Annotation and/or cancellation of mortgage and/or notice of Lis Pendens, adverse claim and Tax Liens: Free of Charge

Duration 29 minutes - For Certified True Copy or

Photocopy of documents and Certifications (BIR Requirement for Capital Gains Tax. Estate Tax, Property /Non Property Holding)

15 minutes - Certification of No Landholding for purposes of obtaining Medical Assistance, Socialized Housing Registration, Scholarship Application, or DSWD Assistance

4 hours, 17 minutes - For Land History 8 minutes - Annotation and/or

cancellation of mortgage and/or notice of Lis Pendens, adverse claim and tax liens

HOW TO AVAIL OF THE SERVICE: FOR CERTIFIED TRUE COPY OR PHOTOCOPY OF DOCUMENTS AND

CERTIFICATIONS (BIR REQUIREMENT FOR CAPITAL GAINS TAX, ESTATE TAX, PROPERTY OR NON-PROPERTY HOLDING)

STEP CLIENT ACTION

LGU ACTION OFFICE OR UNIT

AND PERSON RESPONSIBLE

LOCATION OF

SERVICE

DURATION OF SERVICE

1 Submit accomplished request form

Verify request & issue order of payment

Administrative Division (windows 3 & 4)

City Assessment Department 2nd Floor, Jesus V.

Senna Hall

3 minutes

2 Pay the required fee/s

Process payment and issue Official Receipt (OR)

City Finance Department

5 minutes

3 Present Official Receipt

Receive Official Receipt (OR)

Administrative Division (windows 3 & 4)

2 minutes

CAGAYAN DE ORO CITIZEN'S CHARTER

Ei CITY ASSESSMENT DEPARTMENT

STEP CLIENT ACTION

LGU ACTION OFFICE OR UNIT

AND PERSON RESPONSIBLE

LOCATION OF

SERVICE

DURATION OF SERVICE

Submit request form to Division In Charge for preparation

Schedule release of request

Administrative Division (windows 3 and 4)

City Assessment Department 2nd Floor, Jesus V.

Serifia Hall

4 Prepare and print Tax Declaration & Certifications

Verify & check entries against Tax Mapping Control Roll

Review / Check entries against original documents on file

Tax Records Management Division Assigned Personnel

Tax Records Management Division Bienvenido Urbina, Jr. Larry Acaylar April V. Niderost

15 minutes per TD or

Certification

2 minutes per TD

5 Final Review and approval of request

Tax Records Management Division Eloisa D. Garcia

1 minute per TD

6 Claim request Release Approved Documents

Administrative Division (window 5)

1 minute

CAGAYAN DE ORO CITIZEN'S CHARTER

CITY ASSESSMENT DEPARTMENT

HOW TO AVAIL OF THE SERVICE:

CERTIFICATION FOR MEDICAL, PAO, DSWD ASSISTANCE, SOCIALIZED HOUSING, SCHOLARSHIP APPLICATION

STEP CLIENT ACTION

LGU ACTION OFFICE OR UNIT

AND PERSON RESPONSIBLE

LOCATION OF

SERVICE

DURATION OF

SERVICE

1 Submit filled- up request form

Verify request and issue order of payment

Administrative Division

(windows 3 and 4)

City Assessment Department 2nd Floor, Jesus V.

Senna Hall

3 minutes

2 Pay the required fees (except if with DSWD recommendati on and for government hospital requirement)

Process payment and issue Official Receipt

City Finance Department

5 minutes

3 Present Official Receipt and wait for release of requested document

Receive OR

Submit request form to Division In Charge for preparation

Verification and preparation of certification

Administrative Division

(windows 3 and 4)

Tax Records Management Division assigned personnel

2 minutes

2 minutes per certification

CAGAYAN DE ORO CITIZEN'S CHARTER

34 CITY ASSESSMENT DEPARTMENT

STEP CLIENT ACTION

LGU ACTION OFFICE OR UNIT

AND PERSON RESPONSIBLE

LOCATION OF

SERVICE

DURATION OF

SERVICE

Check entries

Final Review / and approval of request

Tax Records Management Division Bienvenido Urbina, Jr

Tax Records Management Division Edna B. Frabicante

City Assessment Department 2nd Floor, Jesus V.

Senna Hall

1 minute per certification

1 minute per certification

4 Claim request Release Approved Document/s

Administrative Division (window 5)

1 minute

HOW TO AVAIL OF THE SERVICE:

LAND HISTORY

STEP CLIENT ACTION

LGU ACTION OFFICE OR UNIT

AND PERSON RESPONSIBLE

LOCATION OF

SERVICE

DURATION OF

SERVICE

1 Submit filled- up request form

Verify request and submit to Index of Cadastral Lots (ICL) In- charge

Administrative Division Window 3 and 4

City Assessment Department 2nd Floor, Jesus V.

Seriha Hall

3 minutes

2 Proceed to ICL In-charge

Verify Index of Cadastral Lots (ICL) for Land History

Issue order of payment

Tax Records Management Division Nancy Niderost/ Ma. Araceli B. Urbina

3 minutes / Cadastral Lot

Number

3 Pay the required fees

Process payment and issue Official Receipt

City Finance Department

5 minutes

CAGAYAN DE ORO CITIZEN'S CHARTER

CITY ASSESSMENT DEPARTMENT $$

STEP CLIENT ACTION

LGU ACTION OFFICE OR UNIT

AND PERSON RESPONSIBLE

LOCATION OF

SERVICE

DURATION OF

SERVICE

4 Present Official Receipt

Receive Official Receipt & advise client regarding of release of requested document

Update, prepare index of Cadastral Lots (ICL) for Land History

Review entries for Land History

Final Review and Approval

Tax Records Management Division Jenny Ilogon/ Ma. Araceli B. Urbina

Tax Records Management Division Bienvenido Urbina, Jr.

Tax Records Management Division Edna B. Frabicante

City Assessment Department 2nd Floor, Jesus V.

Serina Hall

2 minutes per Request

4 hours (depending

on the number of entries for

(ICL)

2 minutes per Land History

1 minutes per Land History

5 Claim request

Release Approved Document/s

Administrative Division Window 5

1 minutes per Land History

CAGAYAN DE ORO CITIZEN'S CHARTER

kiat CITY ASSESSMENT DEPARTMENT

HOW TO AVAIL OF THE SERVICE:

ANNOTATION AND/OR CANCELLATION OF MORTGAGE AND/OR NOTICE OF LIS PENDENS, ADVERSE CLAIM AND TAX LIENS

STEP CLIENT ACTION

LGU ACTION OFFICE OR UNIT

AND PERSON RESPONSIBLE

LOCATION OF

SERVICE

DURATION OF

SERVICE

1 Submit requirements

Verify authenticity of documents

Annotate entries of mortgage, Lis Pendens etc. to Tax Declaration on file

Tax Records Management Division Nancy V. Niderost/ Emily Cabil

City Assessment Department 2nd Floor, Jesus V.

Serifia Hall

2 minutes per document

5 minutes per document

2 Claim annotated Tax Declaration documents

Record and release annotated Tax declaration in the log

1 minute per Transaction

CAGAYAN DE ORO CITIZEN'S CHARTER