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For The Record ISSUE: 04 VOLUME: 34 DATE: 2.2015 Spring Seminar! Information Governance Isn’t About Information

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For The Record

ISSUE: 04

VOLUME: 34

DATE: 2.2015

Spring Seminar!

Information Governance

Isn’t About Information

2

President’s message 2

Treasurer’s report 3

Member appreciation 4

Editor’s editorial 5

Ask a Law Expert 7

Austin ARMA Spring Seminar Announcement (Jointly presented w/ARMA San Antonio)

8

ARMA Houston 2015 Conference announcement

10

Photos! 12

Survey 15

Information Governance Isn’t About Information

16

CRM corner 18

Workshop: Records Management 101

19

Southwest Region CRM Conference

20

Participation prizes 23

Board of Directors 24

Upcoming Events 22

Inside this issue

President’s message William Basinger

President Austin Chapter

Here we are, two months into 2015 and your Board has been working to keep up the momentum we hope you have enjoyed so far this year.

First up, we have our Annual Spring Seminar. Seminar Chairs, Alex Webb, CRM and Steven Williams have been working diligently with the San Antonio chapter to put on a joint seminar that you are sure to enjoy. Please make plans to join us on February 20th at the San Marcos Activity Center (501 East Hopkins St, San Marcos TX 78666) from 8:30am – 4:30pm for a day of great speakers and networking opportunities. Please see the ad in this newsletter for more information regarding this event.

Next up we have the first of our annual workshops that Education Chair, Stephanie Jones, has been putting together. Our first session is the popular Records Management 101, presented by our own Debra Korty, CRM. This is a great “cram session” for all of our members who may be new to the field or those who want to beef up on the foundational ideals of our profession. This will be held at BBVA Compass (5800 North Mopac Blvd, Austin TX 78731) on Feb. 24th from 8:30am – 12:00pm. Cost is only $25 for members. You can find the registration form on our website. Also

keep an eye out as Stephanie has workshops planned for the rest of the year on additional topics I am sure you will find beneficial. Keep March 17th, April 7th, May 19th, and June 10th open and an eye to the website, newsletter, and email for updates on those workshops.

Gina Cervantes and Nikita Richard, Programs Chairs and Martha Whitted, Chapter Sponsor Liaison have been gearing up for our Chapter Sponsorship Expo. At this event we give our chapter sponsors a chance to demonstrate and discuss the solutions their respective company’s offer as well as a chance to network with our membership. It is happening at the Wyndham Garden Hotel (3401 South IH35, Austin TX 78741) on March 25th from 11:30 – 1:30pm. The meeting fee will be waived (and will include a plated lunch), so please come out, bring your business cards and lets network with our excellent chapter sponsors!

Gina and Nikita have also secured our next educational chapter meeting for April 15th at the BBVA Compass location. Save that date and watch for more information as it becomes available.

Continued on page 11...

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Treasurer’s report

*Please contact Debra Korty with any questions regarding the chapter’s finances,

budget, or this report.

Month Beginning Balance Ending Balance

November 2014 $ 14,971.46 $ 15,685.87

December 2014 $ 15,685.87 $ 15,863.45

January 2015 $ 15,863.45 $ 16,412.85

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ARMA Austin is only as great as its membership.

Thank you for joining and renewing!

New Members

Renewing Members*

* Renewals based on renewals received since the June 2014 membership roster.

Liz Boultinghouse

Amplify Credit Union

Lula Carmon

City of Austin

Joan Jackson

Texas Association of Counties

Daniel Packer

Iron Mountain

Heather Shimala

Blackmon Mooring & BMS CAT

Janis Adams

IMERGE

Azure Brown

Austin Community College District

Melinda Church

Lower Colorado River Authority

Susan Cisco

Gimmal

Eva Dechene

Texas Facilities Commission

Diego Dominguez

Lower Colorado River Authority

John Frost

IBM Corporation

Andrea Gilbert

Shapiro Settlement Solutions

Robert Glasper Jr.

Transportation & Natural Resources

Denise Moreland

Lower Colorado River Authority

Shirley Patschke

Bluebonnet Electric Coop

Jill Peterson

Lower Colorado River Authority

Bruna Quinonez

City of Austin

Augustin Ramirez

City of Austin

Amy Reed

Locke Lord, LLP

Kay Steed

Employees Retirement System of TX

Alexander Webb

City of Austin

Martha Whitted

ERS

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Eye on it RIM/IG in the news

Survey Roundup: Passwords for Sale

“A survey of 1,000 employees found one in seven said they would sell their passwords for as little as $150.” Article by Ben DiPietro Available at: blogs.wsj.com.

Local byte Austin area events

Austin Marathon & Half Marathon

(Downtown) February 15, 2015

SXSW (throughout Austin)

March 13-22, 2015

Star of Texas Fair and Rodeo

(Travis Co. Expo Center) March 14-28, 2015

Happy New Year! I hope everyone is

enjoying the start of 2015. Hard to

believe we’re already into February—

where does the time go.

In general it seems Spring is a busy

time of year around Austin. Events

such as the Austin Marathon, Star of

Texas Fair and Rodeo, and of course

SXSW are all fast approaching. The

cover of this month’s FTR is a small

homage to these events and the great

culture we are lucky to be able to enjoy

in our city.

As we look forward into the year there

is a lot going on in the RIM/IG world

also. You may notice that this month’s

FTR has plenty of announcements, for

Austin ARMA events, other ARMA

chapters, and non-ARMA records and

information related associations. I

encourage you to take the time to

review them all; and I hope that if you

find the content to be of interest you

will consider registering to attend.

It can be difficult to take time from our

busy schedules and full-time jobs to

attend a conference or seminar.

Nevertheless, it is important to take

these opportunities to breakaway so

we can expand our knowledgebase

and reinvigorate us in our daily work. I

often find that extracting myself from

my routine for a day or two, in order to

spend time learning (and

commiserating) with industry peers

and colleagues, is a great way to bring

fresh perspective to why I do what I do

and what I would like to do better.

Additionally, as someone who enjoys

writing, I often come away from

conferences and seminars with new

ideas that get my writing juices

flowing. If you’re like me in that

regard, then I would like to take this

opportunity to invite you to submit

your thoughts, musings, or general

takeaways to me so that we can

publish them in a future edition of FTR.

Don’t want to go it alone? Team up

with other conference attendees and

compile your thoughts in a joint article.

Remember, it doesn’t have to be

anything specific—both factual and

editorial articles are welcome.

I hope you take the invitation to heart,

and I look forward to hearing what you

have to say! ∞

Editor’s editorial Mike Frazier Newsletter Editor Austin Chapter

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This month I did not receive questions from our readers, but I have noted some interesting developments regarding E-discovery, which continues to evolve at a faster pace than any other information governance issues.

1. Courts Beginning to Scrutinize Records Governance Issues More Closely

This past October, Judge Grewal of the Northern District of California issued a decision regarding the “as ordinarily maintained language,” a phrase also associated with “routine good faith business practices.” In Venture Corporation v. Barrett, Case No. 5:13-cv-03384-PSG (N.D. California, October 16, 2014), the court addressed a motion to compel a request for production of ESI (Electronically Stored Information) “in a form or forms in which it is ordinarily maintained or in a reasonably usable form or forms.” Plaintiffs sought to produce the ESI on flash drive and by email, consisting of approximately 41,000 pages. The drive and email did not contain a custodial index, table, or other taxonomy information at all—just the folders of the files. The court found that this kind of production “did not square with the rules,” noting that

“if documents are not organized and labeled to correspond to the categories in the request, they must be produced as they are kept in the usual course of business.” (Emphasis added.)

The court then noted that Plaintiff “submitted no evidence that in the ordinary course of business they keep documents and ESI in folders as they were produced… At a minimum, the court would expect to see the documents and ESI kept by the name of the employee from whom the documents were obtained or at least which Venture entity had produced the documents.” The court hence ordered Plaintiff to “produce the documents and ESI as they are kept in the ordinary course of business.”

This case shows how courts are inching towards more scrutiny over how records and data are actually maintained in the ordinary course of business, including a look at key metadata fields such as filing systems and custodian data. According to the court, “this mean[s] that the disclosing party should provide information… [that] would include, in some fashion, the identity of the custodian or person from whom the documents were obtained, an indication of whether they are retained in hard copy or digital format, assurance that the documents have been produced in the order in which they are maintained, and a general description of the filing system from which they were recovered.” (Emphasis added.) Accordingly, the data has to be organized well before litigation is in the horizon. Otherwise, production of disorganized data may make the courts suspicious of what you are producing, and thus lean harder on you to produce even more data.

2. Duty to Preserve Information on Personal Non-Employer Devices

The court in Alter v. Rocky Point Sch. Dist., 2014 WL 4966119, at *10 (E.D.N.Y. Sept. 30, 2014) succinctly stated that personal non-employer devices are fair game, if they contain data relevant to the case at hand. Specifically, the court said,

“Defendants claim that they were not obliged to preserve work-related ESI which employees… utilized on their personal computers. However, to the extent that the School District employees had documents related to this matter, the information should have been preserved on whatever devices contained the information (e.g. laptops, cellphones, and any personal digital devices capable of ESI storage).” (Emphasis added.)

Continued on page 14...

Ask a Law Expert

Syndicated article by:

John Isaza,

CEO, Information Governance Solutions, LLC

8

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Join hundreds of records and information management colleagues over two days of educational sessions and networking at ARMA’s largest regional conference. Houston is known as the Energy capital of the world and information is arguably the most important fuel businesses run on. In the era of Big Data, information is finally recognized as an organization’s most critical asset second only to people.

The future of Information Governance is now.

Business leaders have elevated IG to the top of organizational priorities. Information must be managed at an enterprise level in support of immediate and future regulatory, legal, risk, environmental, and operational requirements.

Join the industry’s leading professionals as they gather at Houston’s Norris Center April 21-22, 2015.

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...Continued from page 2

Your Shred Day committee is also in the planning stages for our 12th Annual Spring Shred Day. This event is such a huge success; we have outgrown the Austin High Parking lot and are moving this event to the parking lot at ACC Highland campus (6101 Airport Blvd, Austin TX). For those who know, it is where you park to visit The House of Torment. It will be from 8am – 1:30pm on Sat., May 16th. We are happy to have Balcones Shred, Iron Mountain and Shred-It as our vendor sponsors for the event. I salute them for volunteering their time and equipment to help our chapter and the Capital Area Food Bank (that we will be collecting for). Now I put out the call for our members, all whom benefit from the chapter in some way to consider volunteering as well. We always need all the help we can get, so please consider signing up for a shift (7:30am – 11am / 10:30am – 2pm / 7:30am – 2pm). Not only are you helping your chapter, but you are helping your community. If you need a pick me up, come to a Shred Day. The community will thank you all day long. If you would like to help us out, contact me at [email protected].

I would like to take a quick moment to congratulate our vey own Margaret Hermesmeyer, CRM. The ARMA International membership has voted her in as the newest Director on the Board of Directors for ARMA International. Austin is proud to call you one of its own. We know from first hand experience that they can expect nothing but the best from you.

I am excited to announce there are also big changes coming for your chapter. If you have not heard yet, we are working to update our chapter bylaws. You may have seen (and hopefully participated in) our newsletter survey in Dec. We have taken all the feedback from the chapter and have discussed at Board meetings the merits of the changes and which

ones should be made. The changes were initiated by a need to adjust to more current and efficient operational practices. Please keep an eye out on the website where we will post the final version of our proposed bylaws soon. The changes will help future Boards continue to move the chapter into continued years of success.

The second big change will be to the Austin ARMA chapter logo. Our previous logos have been great and marked successful era’s for our chapter, but we discovered a need to have the logo updated (mainly because it did not meet International standards). Please look for the SURVEY IN THIS NEWSLETTER TO PICK OUR NEW CHAPTER LOGO and participate. The Board has been working with a local graphic artist, Sonia Astorga and narrowed the list down to a magnificent three options. The survey will only be open for 30 days, so take a moment and vote right now. We will reveal the winning logo at our Appreciation Meeting in June. Please make plans to help us usher the chapter into this brand new era.

Your Board of Directors works very hard to provide the chapter with great education and networking opportunities. And while working on these items, they gain valuable life and career lessons that will surely help them in their future paths. You too can benefit from these opportunities. We are currently accepting nominations for new board members. Is there extra work to do? Yes. But the leadership skills and lifelong relationships you have to gain are worth it. And remember, joining the board has additional benefits including partial to full reimbursement for attending the annual region leadership conference (that usually occurs in July). Please contact Margaret Hermesmeyer, CRM or any board member if you would like to volunteer or simply inquire on the positions. Your talents are needed and we look forward to continuing this chapter’s tradition of excellence. Imagine how your talents can help the chapter’s continued success. ∞

12

Photos!

A number of events have taken place in the past couple months, including the Austin ARMA December Social, the Women in Tech event, the January chapter meeting, the belated presentation of sponsor appreciation awards, and an update from Operation Turkey’s Thanksgiving festivities (you may recall donations collected at the Fall Shred Day were split between our chapter and Operation Turkey).

December Social

13

Operation Turkey: Donations in action

Meetings, Events, and More

14

...Continued from page 7

3. Some Words of Caution on Electronic Signatures

At least one court has illustrated a way that electronically signed document can be invalidated. In Ruiz v. Moss Bros. Auto Group, Inc., Case No. E057529 (Cal.App. 4th 2014, Dec. 23, 2014), the Court refused to enforce an employer’s electronically executed arbitration agreement. The court found that the employer did not present sufficient evidence to prove that the electronic signature on the arbitration agreement was “the act” of the employee. The Court confirmed that an electronic signature has the same legal effect as a handwritten signature; however, any writing must still be authenticated. Here, the employee argued that 1) he did not recall signing the arbitration agreement and 2) that the employer failed to show that the electronic signature was an “act attributable” to the employee. The Court found that the employer did not provide details on how to verify that the employee electronically signed the agreement in question. Although the employer did explain how each employee is required to log into the HR system

with a unique login ID and password in order to review and electronically sign the agreement, the Court found that the employer did not explain how such an electronic signature could only be placed by the employee in this case.

This decision signals a new way for counsel to seek invalidation of arbitration agreements, and by extension other kinds of electronic agreements. At minimum, when it comes to arbitration clauses, parties should evaluate the manner and means by which they obtain electronic signatures, including assurances that such signatures can be uniquely verified and attributable to the signer if ever questioned in Court. ∞

John Isaza is a California-based attorney, CEO of Information Governance Solutions, LLC and law Partner at RIMON, PC, a twenty-first century law firm that includes specialty in electronic information governance, records management and overall corporate compliance. He may be reached at [email protected] or [email protected]. You can also follow him on Twitter and LinkedIn.

15

Results from December survey “All work and no play makes for a dull day! This month we’re taking a break from the seriousness and asking

about your favorite Austin holiday events. What are your favorite events of the holiday season?”

Top response with 80% of the votes:

Trail of Lights & Zilker Tree (Zilker Park)

ARMA Austin survey

Rank the logos in order from your favorite (#1) to least favorite (#3).

The winner will be the chapter's new logo to be unveiled at the June Appreciation Meeting!

Click HERE to complete the survey If link does not work, copy and paste this URL into your browser

https://www.surveymonkey.com/r/M5QMDKX

Remember, all results are completely anonymous.

If you have a question you would like to poll the membership with, Please submit it to Mike Frazier.

16

Information Governance

Isn’t About Information

article by:

Mike Frazier

Director, Information Governance

TERIS

I’ve seen a lot of calls recently to move the Information Governance conversation from the What to the How. Certainly moving from the abstract to practical application would be nice; but the reason everyone keeps discussing What IG is, is because most everyone mistakenly thinks IG is about governing information. It’s not. If it were, the What conversation would have been put to rest long ago. No, what IG is really about is changing people and the way people create and interact with information. That means the What will always vary depending on your organization’s people and the place from which your people view the world – i.e., everyone’s What is different. This confusion is around the subject and object of IG. Information is the object, not the subject. Information doesn’t create and use itself; it’s created and used (and managed) by people.

With that in mind, I can easily explain How to successfully implement IG in your organization. Convince your people to change their worldview and corresponding behaviors related to the treatment of your organizational data. People are going to do what’s in their best interest, even if that isn’t the stated policy. An example of this might be the employee who creates archive .pst files on a

thumb drive in the face of an email retention policy that doesn’t allow for email to be kept past 180 days; because he/she is afraid of losing something their boss may ask about at some undetermined point in the future, for which they don’t want to be caught flatfooted. In order to govern your information in a manner consistent with the legal, regulatory, business, and social requirements of your organization, the people in your organization must subscribe to the notion that it’s in their best interest to comply.

If you’ll buy into this premise, you’ll understand what

makes moving past What and articulating How very

difficult to do –

people are hard to

deal with and even

harder to change. The

process of changing

people, particularly

on the scale needed

for holistic

information

governance, is a long-

term philosophical

exercise in behavioral

psychology and change management. You have to

change perceptions and conquer fears. It’s much easier

to deal with the object – information. The object can be

placed in a nice repository where it’s assigned to

policies and given parameters with respect to access

and use.

This confusion is around the subject

and object of IG.

Information is the object, not the

subject.

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It can be scrubbed, scrutinized, and classified with various analytical applications for various business processes. When we’re done it can be discarded or stored and purged from memory. We can make ourselves look good by dealing with these things because it shows action and progress.

A lot of software companies have been making, and

will continue to make, a lot of money selling products

to fill any and all of these needs. Each promising to be

the quick and easy cure for your information ails – a la

the countless fad diets, miracle pills, and other ‘easy

button’ solutions that are pushed upon us. Have these

symptoms? Buy the tool off the shelf, plug it in, and

presto – ailments cured.

This isn’t to deride software companies or technology, because they are vital and necessary tools in any effort to effectively manage information related problems. But they are tools, and tools are only as effective as their operators. Sustaining a

change in people and their habits, particularly a lot of people, is one of the hardest things to do. It can’t be done with a piece of technology. Until a technology solution comes along that can automatically, consistently, and systematically do everything we need to do to govern information regardless of what our people do to circumvent it, such that we can eliminate the need to involve people in the process altogether, then changing people is what is required for successful and sustainable information governance in an organization.

Am I beating a dead horse here? Maybe. After all,

we know change management is important to any

IG initiative. But if we reframe our understanding of

What IG is all about, then perhaps we can

communally discuss How to go about implementing

it, with the discussion being round how to

effectively change people. ∞

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The CRM corner

The CRM study group is doing well and continues to prepare for the May 2015 CRM exam. To date the group has reviewed Parts I-V of the CRM Handbook. In the upcoming months there will be additional emphasis on Parts I and V which historically have proven to be the most challenging sections to CRM test takers.

Of other note, the ARMA Southwest Region (Dallas, TX) is sponsoring a Regional CRM Conference on April 9th and 10th. The conference offers a workshop to help candidates prepare for each of the six exams and discusses successful test taking strategies. For additional details, see the conference advertisement on page 20 of this newsletter.

If you’re already a CRM, the conference offers a second track which is designed to earn continuing educational credits for CRM maintenance.

CRM’s should also check-out the February 20th ARMA Austin/San Antonio Joint Annual Spring Seminar. The seminar has been preapproved for 6 CRM credit hours. Additional details for the Spring Seminar can be found on pages 8-9 of this newsletter.

If you are interested in becoming a CRM or learning more about our CRM study groups, please contact Chris Hormell for further details: [email protected] or 508.567.2308.

Upcoming ICRM examination schedule

Spring 2015

Exam Dates: May 4-15, 2015

Registration: February 20 - April 30, 2015

Summer 2015

Exam Dates: August 3-15, 2015

Registration: May 22 - July 30, 2015

Visit www.icrm.org for more information

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Austin ARMA Presents

Records Management 101

Tuesday, February 24, 2015

8:30 am – 12:00 pm

BBVA Compass – Austin Main location

5800 North Mopac Blvd, Austin, TX 78731

In order for any records management program to be effective, a basic understanding of records management principles is a must. This course is designed for both records managers new to the field who are creating a program and for staff responsible for implementing an existing program. Staff educated on records management principles is vital to any organization becoming “records management compliant”. Topics covered in the session will include basic records management principles, retention scheduling, files management, vital records, disaster planning, and electronic records issues. The course will also provide some best practice advice incorporated into the City of Austin’s Records and Information Management Program.

Speakers: Debra Korty, CRM, City of Austin

Debra Korty acquired her Master of Library and Information Science degree from the University of Texas at Austin in 2002. She worked in the Travis County Clerk’s office for four years developing a disaster recovery plan and overseeing the central files area. In 2007, she moved to the Office of the City Clerk in Austin. She is currently a Corporate Records Analyst, providing consulting services and training to City departments. Her experience includes: conducting records inventories and developing retention schedules, files management, identifying vital records, and developing disaster recovery plans for local government entities. She also participated on the ARMA Glossary Taskforce in 2006, which worked to develop the 3rd edition of the ARMA Glossary.

Cost: $25.00 for Members; $35 for Non-Members

For registration information, please visit:

www.austinarma.com/events/2015/2/24/records-management-101

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Content notice & disclaimer

All content and materials herein, including but not limited to articles, critiques, summaries, and other types of materials; to include any reproductions,

to the extent such reproductions exist in this newsletter, are done so with the express permission from the publisher and/or copyright holder. Any

images, cartoons, or photographs appearing herein have been licensed from the copyright holder through purchase or creative commons license, are

royalty free stock images, have been expressly permitted for use, and/or are the property of Austin ARMA. If you believe any content or material

herein has been used without proper permission, or for further information regarding permissions for use, you should contact Austin ARMA.

Attributions

Cover photo: City Hall Flare, Author: flickr user “Gino” Thelonious Gonzo (https://www.flickr.com/photos/straight-nochaser/5340252071;

creativecommons.org/licenses/by/2.0/legalcode). Treasurers Report photo: Balancing the account, Author: Ken Teegardin (www.seniorliving.org;

creativecommons.org/licenses/by-sa/4.0/legalcode). Member Appreciation graphic: Thank you note for every language, Author: woodleywonderworks

(creativecommons.org/licenses/by-sa/4.0/legalcode).

2014-2015 Austin ARMA chapter participation prizes

Monthly Chapter Meeting Attendance Prize

A monthly drawing from the active Chapter membership will be held at each meeting. A cash prize of $25

will be awarded to the member whose name is drawn, provided the member is in attendance. If the

member is not present at the meeting, the cash prize will be donated to the Goodwill Facility.

Attendance and Participation Prizes

Active members will receive points or credits for Chapter involvement throughout the year. Each point

earned will result in the member’s name being placed in the attendance box for these prizes, which will

be drawn in February and June. Members will be responsible for reporting their presentations, Goodwill

donations and guests at the time of the event.

Points are earned for the following activities:

The Chapter’s Membership Chair will track points earned.

Presenting at any ARMA Chapter meeting within the Southwest Region 5 points

Submitting survey or information forms to provide information for Chapter of

the Year Submission

4 points

Volunteering in a sponsored Chapter event (Spring Seminar, Shred-day shift,

Chapter Committee, CRM Mentorship, etc.)

3 points

Submitting an article for publication in the Chapter newsletter 3 points

Attendance at a monthly meeting or CRM Study Group 1 point

Each guest you bring to the meeting 1 point

Each item donated to the Blue Santa drive during the December meeting 1 point

Mentoring or Mentee for Part 6 of the CRM Exam Mentorship Program 1 point

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2014-15 Austin ARMA Board of Directors

(back row left to right): Margaret Hermesmeyer, CRM; Alex Webb; Curt Bordelon; William Basinger; Eric Stene; Stephanie

Jones; Debra Korty; Martha Whitted; Mike Frazier.

(front row left to right): Jessica Higgins; Christine Hormell, CRM; Jen Richardson; Gina Cervantes; Jeannette Gilpin;

Nikita Richard.

(not pictured): Tammy Russo, CRM; Steven Williams.

William Basinger - President

[email protected] 512.453.0398

Alexander Webb - Vice President / Seminar Co-Chair

[email protected] 512.974.6580

Margaret Hermesmeyer, CRM - Past President

[email protected] 512.463.2154

Jen Richardson - Secretary

[email protected] 512.974.2331

Debra Korty - Treasurer / Historian

[email protected] 512.974.6427

Gina Cervantes - Program Co-Chair

[email protected] 512.239.5098

Nikita Richard - Program Co-Chair

[email protected] 512.293.3718

Jeannette Gilpin – Membership Co-Chair

[email protected] 512.974.7686

Curt Bordelon - Membership Co-Chair

[email protected] 512.810.8138

Steven Williams - Seminar Co-Chair

[email protected] 512.364.8121

Eric Stene, CRM - Publicity Chair

[email protected] 512.974.1388

Mike Frazier - Newsletter Chair

[email protected] 512.476.3371

Jessica Higgins - Webmaster Co-Chair

[email protected] 512.974.2527

Tammy Russo, CRM - Webmaster Co-Chair

[email protected] 512.728.1959

Christine Hormell, CRM - ICRM Liaison

[email protected] 512.371.4062

Stephanie Jones - Education Chair

[email protected] 512.460.6805

Martha Whitted - Vendor Liaison

[email protected] 512.867.7452

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PUBLISHER: Austin ARMA PO Box 27435 Austin, TX 78731

Want to help Austin ARMA? Here’s how. Newsletter Have something to say about records and information management (factual or editorial)? Submit your original content to our newsletter editor for inclusion in an upcoming issue of For The Record! Look for the survey in each issue of For The Record and participate. Speakers Know someone knowledgeable in RIM or IG? Please let Gina Cervantes or Nikita Richard know so we can broaden our knowledge through unique perspectives and emerging trends. Food Have a food connection? Restaurants may get advertising in For The Record and our website! Please let Gina Cervantes or Nikita Richard know about your food connections. Volunteer Whether it be at a Shred Day or something else, we are always happy to have people volunteer their time! If you are interested, please let William Basinger know.

For The Record Issue 03 Volume 34 Date 2.2015

EDITOR: Mike Frazier PO Box 27435 Austin, TX 78731 512-476-3371

Upcoming events

Austin ARMA & ARMA San Antonio - Spring Seminar Friday, February 20, 2015

Where: San Marcos, TX

Details: www.austinarma.com/events/2015/2/20/spring-seminar

ARMA Houston Annual Spring Conference April 21-22, 2015

Where: Norris Convention Center, Houston, TX

Details: www.austinarma.com/events/2015/1/12/arma-houston-annual-spring-

conference

Spring Shred Day Saturday, May 16, 2015 8:00am-1:30pm

Where: ACC Highland Campus

Details: www.austinarma.com/events/2015/5/16/spring-shred-day-2015

For a complete listing of events, visit www.austinarma.com/events