for the period 1 july 2016 to 30 june 2021 - iciici.gov.ck/sites/default/files/downloads/ici draft...
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Strategic Plan
For the Period
1 July 2016 to 30 June 2021
Government of the Cook Islands INFRASTRUCTURE COOK ISLANDS
Te Tango Angaanga o te Kuki Airani P.O. Box 102, Arorangi, Rarotonga, Cook Islands
Phone: (+682) 20 321; Web: www.ici.gov.ck, Email: [email protected]
ICI Strategic Plan 2016-2021 Page 2
CONTENTS Introduction .............................................................................................................................. 3
Snapshot of the Agency (2016) ............................................................................................. 3 Core functions and client base ........................................................................................... 3 History of the Ministry ......................................................................................................... 4 Legislation .......................................................................................................................... 5 Strategic policies ................................................................................................................ 5 Organisational Structure 2016 ............................................................................................ 7 Initiatives and links to the NSDP goals ............................................................................... 8 Challenges ......................................................................................................................... 8
Summary of Stakeholder feedback informing strategic goal setting ....................................... 9 ICI staff .............................................................................................................................. 9
Executive Summary ................................................................................................................ 16 Vision, Mission and Values .................................................................................................. 22
Outcomes ............................................................................................................................... 23 OUTCOME 1: Promote and practice good governance with transparency and accountability ............................................................................................................................................ 23 OUTCOME 2: Zero waste to landfill ...................................................................................... 24 OUTCOME 3: Access for all to reticulated water ................................................................... 25 OUTCOME 4: A built environment able to withstand natural disasters and climate change ... 26 OUTCOME 5: Strengthen resilience to combat the impacts of climate change and natural disasters .............................................................................................................................. 27 OUTCOME 6: Planning and design services provided to enable deliver of quality infrastructure on Rarotonga and Te Pa Enua ...................................................................... 29 OUTCOME 7: Access for all to reliable transport .................................................................. 30 OUTCOME 8: Safe and clean lagoon water quality ............................................................... 34 OUTCOME 9: Supporting increased investment in education ................................................ 35 OUTCOME 10: Promotion of healthy lifestyles through sporting activities ............................. 35
Financial Plan ......................................................................................................................... 36 Risk Analysis .......................................................................................................................... 37
ICI Strategic Plan 2016-2021 Page 3
INTRODUCTION
This is the first Strategic Plan produced by this Ministry, although a draft was attempted in 2002. It outlines the direction of the Ministry for the five years 2016-2021. Cook Islands Government Agencies and Ministries have all been requested to prepare Strategic Plans. The development of this plan was kick started through the first ever retreat held for the whole Ministry. It fills a serious gap in policy and planning which affects the Ministry’s outputs. The capacity constraints of the Ministry were identified in the Draft Interim Report for the Audit of NZ Aid Programme funded activities managed by the Cook Islands Ministry of Infrastructure and Planning, (July 2013) ,prepared by KPMG for the New Zealand Ministry of Foreign Affairs and Trade, This gap was highlighted by the Local Government New Zealand Technical Assistance Facility Capability Report, (November 2013).
“Programming all the work MOIP is responsible for is necessary to fully define the critical projects, critical steps within projects and risk and opportunities. The forward work programme is large, with more to do than can be delivered by the resources (human and financial) currently available to MOIP. It is important to be as realistic as possible with estimates for time and money. Cost and time estimation is inconsistent at the investigation and feasibility stages. This sets up difficulties for later stages of the project when the physical work begins.” “Managing the expectations of community and political stakeholders is a challenge for any organisation involved in providing infrastructure and services but this can always be improved. Managing expectations is the key to prioritising projects and is particularly important in a resource constrained environment.”
The capacity constraints of the Ministry have also been a strong theme in the Cook Islands Audit Office Management Reports for 30 June 2012 and 30 June 2013, dated 16th June 2014 and 14 January 2016 respectively. In order to address the policy and planning gaps and build capacity within the Ministry, ICI has sourced a VSA Volunteer to provide Technical Assistance in this area, for a two year period, at no cost to the Ministry. The VSA volunteer has been in place since 26 September 2015. This plan will provide the Ministry with a focus on its priorities over the next five years. It will serve as a guide to financial and operational planning as well as a guide to priorities in day to day activities.
Snapshot of the Agency (2016)
Core functions and client base
Infrastructure Cook Islands (ICI), is the Cook Islands Government Ministry charged by Cabinet with the responsibility for:
construction and maintenance of roads including road drainage and regulation
water supply and maintenance as mandated by Rarotonga Water Ordinance 1961 amended 2015,
solid waste management including recycling, landfill management and regulation
sanitation in Rarotonga including septage pond management
provision of technical support to the 10 local Island Governments, in Te Pa Enua
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building and electrical compliance throughout the Cook Islands as mandated by the Building Control Standards and Act 1991, National Building Code 1990, Electrical Act 1998; Energy Regulations 2006
provision of technical support to other Ministries and agencies, particularly Emergency Management Cook Islands.
geospatial services including hydrography and maritime boundaries
History of the Ministry
The recent history of the Ministry has been one of constant change. There has been a high turnover of senior leadership and many functions and responsibilities have been transferred in and out of the Ministry. The following is a series of snapshots of this process. Public Works (Pre 1996)
Since inception, until 1996, the Ministry was known as the Public Works Department comprising Road Works, Water Works, Joinery, Housing, Beautification, and National Stadium. Mainly expatriates from New Zealand were the heads of the Ministry over a number of years, including, in no particular order: Mr Borrell; DM Comeskey; HP Goodman; WH Ryan and Pat Moore. Cook Islander heads of ministry during this period included, again not in order: Bruce Graham, Pat Yala, Tangata Tuarae and George Cowan Ministry of Works, Environment and Physical Planning (MOWEPP) 1996-1997
Minister: Hon. Tom Marsters
Secretary: Mr Tui Short
Chief Administration Officer:
Mr Maine Browne
Outputs: Central Administration and Finance; Minister; Core Functions (11): Survey; Environment Services; Building Control; Road Works; Water Works; Punanga Nui; National Stadium; Cook Islands Housing; Natural Heritage; Beautification Non-core functions: Joinery: Concrete Structure; Mechanical Workshop
Ministry of Works (MOW) July 1999 to October 2008
Ministers: Hons. Tupou Faireka, Ngamau Munokoa, Robert Wigmore
Secretary: Atatoa Herman
Outputs: Administration and Finance Core Functions: Regulatory: Survey; Energy; Building Control; Civil Works: Road Works; Water Works; Rarotonga Waste Facility; Punanga Nui
Other Services: National Stadium; Beautification; Joinery, Concrete Structure; Youth, Sports and Recreation (2000-2002)
Ministry of Infrastructure and Planning (MOIP) 2008-2014 (Merging of the MOW and OMIA)
Ministers: Hons. Ngamau Munokoa, William Heather, Teariki Heather
Secretaries: Taukea Raui, Otheniel Tangianau, Donye Numa, Mac Mokoroa
Divisions: Administration and Finance
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Core Functions: Regulatory: Survey; Energy; Building
Divisions: Control; Physical Planning/Civil Works: Road Works; Water Works; Rarotonga Waste Facility; Outer Islands
Ministry of Infrastructure Cook Islands (ICI) 2014 to Current
Ministers: Hon. Teariki Heather
Secretaries: Mac Mokoroa, Ngametua Pokino
Divisions: Corporate Services Regulatory: Building Control; Electrical Inspectorate; Planning and Design Civil Works: Roads; Workshop WATSAN: Water; Waste; Sanitation
Legislation
ICI is actively seeking updated enabling legislation, in order to create a clear mandate for its activities. Currently there is a very limited legislative basis for ICI activities and responsibilities. The relevant legislation, where it does exist is mostly outdated. The following Acts currently apply.
(New Zealand) Cook Islands Act 1915
Building Control Standards and Act 1991
National Building Code 1990
Electrical Act 1998
Energy Regulations 2006
Public Service Act 2009
MFEM Act 1995-1996
PERCA Act 1995-1996
Employment Relations Act 2012
Rarotonga Waterworks Ordinance 1960
Rarotonga Waterworks Ordinance Amendment Act 2015
Transport Act 1966
Strategic policies
1. ICI’s current approved policies and strategies are:
Cook Islands Sanitation Policy (2014)
Cook Islands National Integrated Water Resources Management Policy (IWRM)(2014)
Sanitation in the Cook Islands Three Year Plan 2013-2016
Cook Islands National Solid Waste Management Strategy 2013-2016 2. ICI policies and Strategies currently in the process of development:
National Water Policy (in conjunction with Ministry of Health)
Roads and Road Drainage Policy
Cook Islands Solid Waste Policy
Cook Islands Sanitation Policy (2016)
Cook Islands Roads Master Plan 2016-2020
Cook Islands Sanitation Master Plan 2016-2020
ICI Organisational Procurement Policy
ICI Strategic Plan 2016-2021 Page 6
Te Pa Enua Machinery Maintenance Policy (in conjunction with OPM Pa Enua Division)
Various other Human Resource related organisational policies
3. Other Ministries’ policies and strategies impacting on ICI
Cook Islands Road Safety Strategy 2016-2020 – Quality Road Design Outputs
Cook Islands Marae Moana Oceans Policy (under development) – Maritime boundaries and hydrography
Joint National Action Plan for Climate Change (JNAP) (being updated) – a variety of infrastructural inputs
Renewable Energy Strategy – Electrical Inspections
Island Governments’ Community Strategic Plans (ten – one for each Island Government) – implementation of infrastructure components including: waste management, sanitation, roads airports and ports (other than Aitutaki) and water supply.
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Organisational Structure 2016
Public Service
CommissionerMinistry of Infrastructure Cook Islands
2016 Approved Structure
SECRETARY
Infrastructure Cook Islands
Output 1
Corporate Services
Output 3
Planning & Design
Output 4
Civil Works
Project Planning
Project Implementation
Building Controller
Electrical Inspectorate
Output 2
Regulatory Services
Hydrography
Report Directly to the
SecretaryDirector
Minister
Road Works
Workshop & Genset
Director
HR & Admin
Financial Management
Procurement & Asset
Management
Director
Quality Assurance
Output 5
WATSAN
Director
Waste Facility
Sanitation
Water Works
16 6 14 17 24
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Initiatives and links to the NSDP goals
This section identifies how the various ICI initiatives related to the NSDP national development goals. Goal 3 Promote sustainable practices and effectively manage solid and hazardous waste
National Incinerator and other waste management options
Glass as a Resource - exploring public and private sector routes for recycling crushed bottle glass
Sustainable financing of solid waste management
Goal 4 Sustainable management of water and sanitation
Atiu Water Reticulation
Scoping, design and delivery of Te Pa Enua capital projects including water galleries and water supply
Goal 5 Build resilient infrastructure and ICT to improve our standard of living
Roll out of New Building Code Goal 6 Ensure access to affordable, reliable, sustainable, modern energy and transport
Resealing of Rarotonga road network
Sealing of Te Pa Enua road network
Design and Delivery of Rarotonga Capital Projects
Scoping, design and delivery of Te Pa Enua capital projects
Upskilling of Civil Works Division
Goal 12 Sustainable management of oceans, lagoons and marine resources
Development and Implementation of Sanitation Master Plan (with focus on Muri/Avana, followed by the remainder of Rarotonga and Aitutaki)
Goal 13 Strengthen resilience to combat the impacts of climate change and natural disasters
Cyclone preparedness building compliance
Cyclone shelters for Te Pa Enua Goal 16 Promote a peaceful and just society for all, practicing good governance promoting transparency and accountability
Development and consultation of national and organisational policies and service delivery initiatives
Development and passing of legislation confirming ICIs mandate.
Challenges
This section summarises the challenges that ICI faces, grouped under the headings of governance, financial, economic and human resources. Governance
Changing Government and Donor Priorities
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Consistent expectation that ICI will divert funds from budgeted projects to unplanned emergency projects
Current poor public image of ICI
Lack of political will to implement effective cost recovery for services
Lack of effective asset management (outdated data)
Unresolved land boundary issues (accuracy of geospatial data) Financial
Lack of sustainable funding mechanisms (legal framework)to deliver initiatives
Ability to effectively estimate and deliver on projects
Financial performance and management
Government tender procurement process (time consuming)
Economic
High capital and operating costs due to isolation of Te Pa Enua
High dependency on Tourism sector
Affordability of services for Cook Islanders (lack of purchasing power)
Limited market creating unequal competition
Human Resources
Difficulty in attracting recruiting and retaining qualified and skilled staff (non-market related pay scales)
Staff training and development
Summary of Stakeholder feedback informing strategic goal setting
ICI staff
62 out of the 65 ICI staff participated in a Strategic Planning Retreat on 24 February 2016 which:
Undertook a SWOT analysis of ICI
Identified projects for delivery to meet identified expectations The table below summarised the SWOT analysis.
ICI Strategic Plan 2016-2021 Page 10
SWOT Analysis
Strengths Customer Service
Water delivery Regulatory Semi-centralised database Rapid response to urgent projects
Expertise
Multi-skilled professional and technical specialists with local knowledge and experience,
Planning and Design Geo spatial Regulatory including Electricity Sanitation upgrading
Capable staff with capacity to deliver vital public services
Advice to Te Pa Enua Roads repair and construction Construction of water galleries/intakes Water works operations Solid Waste
Resourcing
Diversity Infrastructure Equipment/ Machinery Full support of the Minister Working together Flexibility – can out source
Weaknesses
Poor public image:
Negative public perceptions Political interference Change of Donor Priorities Communication breakdowns, negative/ poor External Communication
Organisational structural governance
Negative public perceptions Political interference Change of Donor Priorities Communication breakdowns, negative/ poor External Communication;
Lack of policy strategy and work plans No legislative mandate / legal framework; Obsolete/ worn out machinery and transport and water delivery network Working in SILOS. Poor working conditions - upgrading of ICI office delayed Financial management concerns, including poor debt recovery and flawed procurement processes.
ICI Strategic Plan 2016-2021 Page 11
HR/personnel concerns
High turnover of leadership Weak organisational culture - poor internal communications; poor filtration of Information. No feedback on performance Health and Safety risks – lack of awareness of health and safety legislation or of Cook Island Government Code of Conduct. Staff shortages, especially of qualified and skilled staff resource) Negative perception of opportunities for staff - inadequate remuneration, lack of succession, progression or personal development plans or financial incentives Lack of commitment by staff leading Poor attendance, absenteeism
Opportunities
Capacity Building
Felt need for making job advancement and personal development opportunities available through increased staff training and development / up skilling opportunities Job creation, short term placements, scholarships Take on graduates/ qualified people Working with other stakeholders; Up skilling other stakeholders and government departments especially GIS operators Team bonding/meeting
Customer service
Communication and awareness - convincing public Expansion of services regionally In country expertise and equipment Close solid waste charge account/ pay as you go Networking contractors – suppliers – etc.
Renewal
explore other funding sources upgrade the water reticulation system to align with TMV Replace aging machinery.
Threats
Human Resources
Constant turnover of senior leadership No allowances: danger allowance, hiking allowance, wet allowance Workers health Unsanitary Working environment Safety of staff (environment
Health and safety issues Mercury in bulbs Hot bitumen Heat Mountain hiking
Staff turnover due to better opportunities abroad; Staff turnover Nepotism Favouritism Competition (unhealthy rivalry)
Resourcing
Old machinery: unreliable, no budget no parts
Roading machinery not available when required
Privatisation Appears to be encouraged, but is perceived as expensive
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Institutional governance
Political influence/ interference;
internal politics; external influence
Changes of priorities by Government and donors
Solid waste Needs debt collector
JOR/ purchasing procedures
Noncompliance with Audit observations/ recommendations
Natural Disasters;
Water climate change; Building preparedness for cyclones/ natural disasters; Ad Hoc urgent Te Pa Enua Projects
Where are we now?
Transition stage
Organisational structure approved Road works Project City 3 complete TMV Road 60% completed TMV Stage 1 90% water upgrade complete Building control - quick turnaround of Permit Apps
Protocol and communications
ICI seen as not efficient by Infrastructure Committee (IC) Sanitation Upgrade Programme (SUP) not delivering according to New Zealand High Commission Lack of direction and poor coordination resulting unplanned activities; lack of machinery resources
Human Resources Understaffed (limited capacity)
staff (un)skilled – lack capability
lack of personal/ institutional development plans
Where do we want to be in 5 years?
“Work smarter not harder”
Best service provider in Cook Islands Improve customer service
infrastructure delivery excellence
Skills
Civil/Geoscience – More training Better pay and benefits
more graduates, engineers, GIS
Service and Project Delivery
Build our empire Maintaining new water pipes, sufficient budgets Excellent road surface all round back road and main road Licensing system (heavy trade) Solid Waste incinerator Complete building code review Roading complete Atiu, Aitutaki and Mangaia Completion of water network Sanitation Waste water reticulation network Office upgrade
ICI Strategic Plan 2016-2021 Page 13
Achieve goals successfully completed on time Infrastructure projects planned Effective service delivery to all customers in Rarotonga and Te Pa Enua
Resourcing Upgrade machinery
Ministry adequately resourced
Personnel, funding, equipment, machinery
Governance
Mandate Operational policies in place
How will we get there?
Customer Service Minimise customer complaints Excellent customer service
Work collaboratively
collectively with our stakeholders/public
Workshop, policies, internal Consultations
Organisational Culture
Great Behaviour and attitude Punctuality Mutual respect Having Clear Direction Upgrade policies/ legislation/ Acts
Staff
Performance appraisals and personal development plans Upskilling plan Mentoring plan Communications strategy
Resourcing
Sufficient confirmed budget financing and resources Upskilling of workers Improve machinery/ equipment
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External Stakeholders
Key Stakeholder Groups What stakeholders expect of the Ministry (Anticipated areas of interest, plus specific inputs into projects)
1. Cabinet Ministers and Members of
Parliament
Implementation of government
policies
Quality advice on Public Service
matters
Enhanced reputation of the Public
Service
Improved services to stakeholders
2. Heads of Ministries, Crown Agencies and
staff
Leadership and policy direction and
advice
Improved governance processes
Capability development and support
Clarity of roles and functions
Appropriate remuneration and entitlements
3. Island Governments
Leadership and policy direction and advice
Capability development and support
Access to quality service and infrastructure
Value for money
Information to inform their decision making
4. General Public
Access to quality service and
infrastructure
Value for money
Transparent public service
Information to inform their decision
making
Publicity about developments in the
Public Service
Leadership and innovation
5. Donor agencies
Appropriate spending of donor funds
Enhanced reputation of the public
service
Strategic partnerships
Successful project completion
Evidence based reporting
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EXECUTIVE SUMMARY
This is an overview of the key outcomes included in the Strategic Plan and the outputs required to fulfil them.
Outcomes (What success looks
like)
Strategic Goals (What we want to
achieve)
Outputs (The actions required to achieve our goals)
Indicators (How we will measure
success)
Promote and practice good governance with transparency and accountability
Institutional Strengthening
Develop and implement National and Organisational Policies, Master Plans and Strategies; leading to a new Infrastructure Act and Regulations for Roads and Waste Management.
Endorsement of Policies, Strategies and Master Plans, passing of Infrastructure act, publication of regulations.
Upgrade to Government House Pukapuka
Completion of upgrade
Zero Waste to Landfill To increase recycling and improve waste management
National Incinerator Feasibility Study
Implement Recommendations
Glass as a resource Measurable utilsation of recycled glass
Sustainable Financing of Waste Management
Measurable impact on recycling
Access for all to reticulated water
Improve Water supply in Te Pa Enua
Atiu Water Reticulation Completion and successful operation of Atiu water reticulation
Water Supply Upgrades for Mangaia, Atiu and Mitiaro
Completion and successful operation of water upgrades
Water Galleries for Aitutaki Te Tautua, Penrhyn; Ngake, Pukapuka and Rakahanga
Completion of water galleries
Te Pa Enua Groundwater Investigation
Completion of groundwater investigation.
Scoping design and of other Te Pa Enua water projects
Completion and successful operation of addition Te Pa Enua water reticulation schemes
Improve water supply for Rarotonga
Te Mato Vai Stage 2 – Construction of reservoirs, filtration systems, new trunk
Completion of TMV stage 2 project
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Outcomes (What success looks
like)
Strategic Goals (What we want to
achieve)
Outputs (The actions required to achieve our goals)
Indicators (How we will measure
success)
line and road rehabilitation
Rarotonga water maintenance
Maintenance targets met
A built environment able to withstand natural disasters and climate change.
All new buildings conform to Cyclone and Tsunami Safety Standards
Roll Out of New Building Code
Completion and publication of the new Building Code together with the passing of related legislation.
All buildings meet cyclone safety standards
Inspection and risk analysis of all buildings in Cook Islands
Palmerston, Pukapuka – Nassau, Rakahanga and Penryhn Cyclone Shelters
Completion of Cyclone Shelters
All existing community buildings identified for emergency shelters to conform to cyclone and tsunami safety standards
All community buildings identified in the Southern Group islands, namely: Mauke, Atiu, Mitiaro, Mangaia, Aitutaki and Rarotonga to be identified, assessed and improved/ strengthened to cater for cyclone and/or tsunami events.
Complete; identification, assessment and strengthening work for all community ‘emergency’ buildings.
Strengthen resilience to combat the impacts of climate change and natural disasters
Sea surge defences are strengthened
Avatiu Valley Stream Embankment Stabilisation
Complete embankment stabilisation
Rutaki Coastal Protection (Rarotongan – Sheraton) - Feasibility Study
Complete feasibility study
Rutaki Coastal Protection (Rarotongan – Sheraton) - Construction
Complete construction of Rutaki coastal; protection works Sheraton- Rarotongan
RSA Cemetery Coastal Protection
Complete coastal protection works
Pukapuka causeway (roadway) upgraded and strengthen
Completion of upgrade work
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Outcomes (What success looks
like)
Strategic Goals (What we want to
achieve)
Outputs (The actions required to achieve our goals)
Indicators (How we will measure
success)
Flood control Takuvaine Stream bridge-to-bridge – stream re-alignment, bridge foundation protection
Completed stream realignment and bridge retrofitting
Discharge of flood waters in Karekare wetland
Completed
Avatiu Valley Stream Embankment Stabilisation
Complete embankment stabilisation
Aroa stream embankment stabilisation
Complete embankment stabilisation
Avatiu Stream bridge-to-bridge stream re-alignment, bridge foundation protection
Completed stream realignment and bridge retrofitting
Assessment of flood prone areas in Rarotonga and prioritise remedial actions
Complete assessments and actions as prioritised
Drought Mitigation measures in place for Rarotonga
Three additional water galleries for water carting to be constructed on Rarotonga, together with, header tanks, mobile solar powered pumps and water tanker
Complete construction of galleries, and header tanks, pumps and tanker procured.
Planning and design services provided to enable deliver of quality infrastructure on Rarotonga and Te Pa Enua
Sufficient qualified and experienced staff
Market rate remuneration
Successful recruitment or all vacancies.
Access for all to reliable transport
All roads in the Cook Islands are fully trafficable
Complete renewal sealing of Rarotonga Road network, commencing with Pokaro Road Sealing (Pokoinu- Arorangi first 2km)
Measurable progress on road renewal, 2km per year.
Complete sealing of Te Pa Enua road network, Aitutaki, Mangaia, Atiu
Measurable progress on road sealing
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Outcomes (What success looks
like)
Strategic Goals (What we want to
achieve)
Outputs (The actions required to achieve our goals)
Indicators (How we will measure
success)
Completion of construction equipment machinery shelters for Manihiki (x2); Rakahanga Pukapuka x2; Penrhyn x2; Mauke.(x2)
Completion of machinery shelters
Additional Machinery shelters; Mangaia and Atiu
Up skilling of civil works team, including attachments to NZ companies
Measurable identification and utilisation of up skilling opportunities, including work attachments in New Zealand.
Muri (Aroko) Road Widening and Drainage Improvement
Completion of project
Road project scoping for Rarotonga and Te Pa Enua
Completion of project scoping
Quarry assistance to generate aggregates for road and airport runway construction (Atiu, Aitutaki and Mangaia Quarries)
Sufficient Aggregate stockpile for road and airport runway, construction and maintenance
Road and airport construction materials availability in Te Pa Enua
All islands in Te Pa Enua are easily accessible by sea and air including climate change proofing
Transport project scoping for Te Pa Enua, including roads, harbour and airports.
Completion of project scoping
Cargo barge repair programme for
Mangaia and Palmerston
Complete repairs
Outboard motor replacement programme – Palmerston (60HP) Atiu (2 x 60HP) Mauke (60HP)
Successful procurement of outboard motors.
Yato cargo Shed Upgrade, Pukapuka
Completion of upgrade
Omoka Harbour Upgrade and Te Tautua Lagoon Wharf,
Completion of harbour upgrade and lagoon wharf construction.
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Outcomes (What success looks
like)
Strategic Goals (What we want to
achieve)
Outputs (The actions required to achieve our goals)
Indicators (How we will measure
success)
Penrhyn Island
New Ngake Harbour Completion of new harbour
Rakahanga Harbour Upgrades
Completion of harbour upgrades
Nassau Harbour scoping for design and costing
Completion of assessment and source of funding
Nassau Harbour upgrade
Completion of harbour upgrades
Tauhunu and Tukao Lagoon Wharf, Manihiki
Completion of wharf
Atiu Runway Stabilisation
Completion of runway stabilisation
Airport Terminals ; Manihiki construction Pukapuka upgrade
Completion of airport terminal projects
Rakahanga airport runway; Manihiki and Atiu airport sealing.
Completion of airport runway projects
Avarua bridges assessment s, and prioritise
Complete assessments
Avarua bridges rehabilitation and strengthening
Completed bridge construction
Safe Roads for all in the Cook Islands
Safer Road Designs Review road design and high risk priority areas (400k)
Completed Road Design and Prioritisation
Road furniture, signage and road markings (150k)
Acquisition and installation of road signs and markings
Access for disable person (50k)
Include in all Road Design and construction
Safe and clean lagoon water quality
All household, commercial and tourist accommodation meets National best Practice standards
Development of the Master Plan for Rarotonga and Aitutaki Reticulation solution for Muri/Avana
Preliminary design and implementation pathway including key dates and milestones for proposed solutions
Reticulation for other high risk areas in Rarotonga
Government, donors and stakeholders decide on:
ICI Strategic Plan 2016-2021 Page 21
Outcomes (What success looks
like)
Strategic Goals (What we want to
achieve)
Outputs (The actions required to achieve our goals)
Indicators (How we will measure
success)
Reticulation for high risk areas in Aitutaki
Priority areas Preferred Options Public Consultation Final Designs Funding
Catchment Protection and integrated coastal management
Ridge to Reef project in Muri/Avana focusing on community participation and animal waste management
Awareness and Capacity building targets met
Support increased investment in education
New and renewed education infrastructure is fully supported in terms of road access, water sanitation and geo spatial records.
Tereora College Redevelopment Project – new road alignment, geospatial information for storm water improvement and sewer reticulation realignment
Completion of new road Capture of new stormwater and sewer reticulation into AssetFinda (Asset management System)
Apii Nikao Project, road reseal and geospatial information for new stormwater drain
Capture of new stormwater drain into AssetFinda
Promotion of healthy lifestyles through sporting activities.
Upgrading of sports facilities
Manea Games Upgrade for Mitiaro and the next host island.
Upgrades completed.
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Vision, Mission and Values
VISION
Delivering the best Infrastructure in the Region, providing quality services for the people of the Cook Islands, driving economic
growth for better quality of life
MISSION
Leading our Infrastructure development to grow the economy, improve living and build resilience
Providing and maintaining Infrastructure in the Cook Islands that is safe, resilient and sustainable for our people.
Providing a good working environment inspiring confidence and giving value to all our stakeholders – Government, Donor, Suppliers, Community
VALUES
Best Quality
Efficiency
Transparency
Effectiveness
Innovation
ICI Strategic Plan 2016-2021 Page 23
OUTCOMES
OUTCOME 1: Promote and practice good governance with transparency and accountability
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
Institutional Strengthening
Develop and implement National and Organisational Policies, Master Plans and Strategies; leading to a new Infrastructure Act and Regulations for Roads and Waste Management.
Endorsement of Roads, Waste and Sanitation policies by Cabinet. Endorsement of Procurement and Machinery maintenance policies by HOM Passing of Infrastructure act, Publication of regulations.
Endorsement of Roads, Sanitation and Waste Management Master Plans /Strategies Endorsement Of Updated HR and Up skilling Policies Completion of Te Pa Enua Community Based Water Management Plans.
60% successful implementation of Policies. 20% implementation of Master Plans and community based water management plans
80% successful implementation of Policies 40% implementation of Master Plans and community based water management plans
90% successful implementation of Policies 60% implementation of Master Plans and community based water management plans
Upgrade to Government House Pukapuka
Completion of upgrade
Central procurement for Island Governments
Outboard motor replacement– Palmerston (60HP) Atiu (2 x 60HP) Mauke (60HP) HV transport trailer (central procurement) for Mangaia, Atiu, Mauke
Procurement completed
ICI Strategic Plan 2016-2021 Page 24
OUTCOME 2: Zero waste to landfill
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
increased recycling and improve waste management
National Incinerator Feasibility Study
Completion of study and adoption of recommendations
Design phase (6 months completed
Procurement completed Installation completed Commissioning completed
Ongoing monitoring undertaken Routine maintenance undertaken according to Plan
Ongoing monitoring undertaken Routine maintenance undertaken according to Plan
Glass as a resource – Public – Alternative A: Public sector recycling
Completion of Internal cost benefit analysis for industrial crusher
Procurement completed Installation and training completed
90% of glass collected on Rarotonga recycled
90% of glass collected on Rarotonga and 60% of glass collected on Aitutaki recycled
Glass as a resource - Alternative B: Private sector recycling
Expressions of Interest received Contract Agreement/MOU (for sale of glass bottles) signed
30% of glass collected on Rarotonga recycled
60% of glass collected on Rarotonga recycled
90% of glass collected on Rarotonga recycled
90% of glass collected on Rarotonga and 60% of glass collected on Aitutaki recycled
Sustainable Financing of Waste Management
Feasibility Assessment undertaken
Legislative changes enacted
Design and Implementation of Scheme
30% of recyclables(other than glass) exported for recycling
60% of recyclables(other than glass) exported for recycling
ICI Strategic Plan 2016-2021 Page 25
OUTCOME 3: Access for all to reticulated water
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
Improve Water supply in Te Pa Enua
Te Pa Enua water development projects
Commencement water upgrades Mitiaro and water galleries for Aitutaki Completion of for Mangaia central water project
Completion and successful operation of Mitiaro water upgrade, and Aitutaki galleries
Completion and successful operation of Atiu water reticulation,
Completion of water galleries for Penrhyn (Te Tautua, Omoka); Pukapuka (Ngake), Aitutaki, Mangaia and Rakahanga
Completion groundwater investigation for Mangaia and Atiu
Improve water supply for Rarotonga
Te Mato Vai Stage 2 – Construction of reservoirs, filtration systems, new trunk line and road rehabilitation
Completion of TMV stage 2 project
Rarotonga water maintenance
Maintenance targets met Maintenance targets met Maintenance targets met
ICI Strategic Plan 2016-2021 Page 26
OUTCOME 4: A built environment able to withstand natural disasters and climate change
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
All new buildings conform to Cyclone and Tsunami Safety Standards
Roll Out of New Building Code
Completion and implementation of the new Building Code together with the passing of related legislation.
Assessment: Rarotonga, South/North CIs Domestic/public/ comm.
Data basing – improvements/ staffing Recording Hazard maps(zoning)
100% of new buildings conform to new Code
Review regulatory framework Building Electrical/ REDD Waste/ Sanitation Water Roads
All buildings meet cyclone safety standards
Residential/ community/ public Buildings condition assessment - Southern Group
Residential/ community/ public Buildings condition assessment - Northern Group
Database improvement Risk analysis (zoning) Reporting (GVT)
40% of buildings meet Cyclone Safety Standards
460% of buildings meet Cyclone Safety Standards
Te Pa Enua Cyclone Shelters
Complete construction and commissioning Palmerston and Pukapuka - Nassau Cyclone Shelters
Complete construction and commissioning Rakahanga Cyclone Shelter
A ‘Compliance Certificate’ issued for all emergency buildings
Complete construction and commissioning Penryhn Cyclone Shelters
A ‘Compliance Certificate’ issued for all emergency buildings
All existing community buildings identified for emergency shelters to conform to cyclone and tsunami safety standards
All community buildings identified in the Southern Group islands, namely: Mauke, Atiu, Mitiaro, Mangaia, Aitutaki and Rarotonga to be identified, assessed and improved/ strengthen to cater for cyclone and/or tsunami events.
Complete; identification, assessment and strengthening work for all community ‘emergency’ buildings. A ‘Compliance Certificate’ issued for all emergency buildings.
ICI Strategic Plan 2016-2021 Page 27
OUTCOME 5: Strengthen resilience to combat the impacts of climate change and natural disasters
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
Sea surge defences are strengthened
Avatiu Valley Stream Embankment Stabilisation
Complete construction Successful completion of maintenance period
Scouring of stream bank halted
Rutaki Coastal Protection (Rarotongan – Sheraton) -
Feasibility Study completed
Protection works completed
Sea Surge erosion reduced by 40%
Sea Surge erosion reduced by 60%
Sea Surge erosion reduced by 80%
RSA Cemetery Coastal Protection
Coastal protection works completed
Pukapuka causeway (roadway) upgraded and strengthen
Completion of upgrade work
Flood control Avatiu Stream bridge-to-bridge stream re-alignment, bridge foundation protection
Completed stream realignment and bridge retrofitting
Takuvaine Stream bridge-to-bridge – stream re-alignment, bridge foundation protection
Completed stream realignment and bridge retrofitting
Discharge of flood waters in Karekare wetland
Completed
Aroa stream embankment stabilisation
Complete embankment stabilisation
ICI Strategic Plan 2016-2021 Page 28
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
Assessment of flood prone areas in Rarotonga and prioritise remedial actions
Complete assessments and actions as prioritised
Three additional water galleries for water carting to be constructed on Rarotonga, together with, header tanks, mobile solar powered pumps and water tanker
Complete construction of galleries, and header tanks,
Mobile solar powered pumps procured.
Water tanker Procured
Drought Mitigation measures in place for Rarotonga
Timely response to Emergency situations.
Timely response in annual exercises and in Emergency situations.
Timely response in annual exercises and in Emergency situations.
Timely response in annual exercises and in Emergency situations.
Timely response in annual exercises and in Emergency situations.
Timely response in annual exercises and in Emergency situations.
Effective disaster response to emergency situations.
ICI Strategic Plan 2016-2021 Page 29
OUTCOME 6: Planning and design services provided to enable deliver of quality infrastructure on Rarotonga and Te Pa Enua
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
Sufficient qualified and experienced staff
Market rate remuneration
Job descriptions correctly reflect responsibilities
Successful recruitment for all P&D vacancies.
Successful recruitment for all P&D vacancies.
Successful recruitment for all P&D vacancies.
Successful recruitment for all P&D vacancies.
Up skilling of civil works team, including attachments to NZ companies
Measurable identification and utilisation of up skilling opportunities, including work attachments in New Zealand.
Measurable identification and utilisation of up skilling opportunities, including work attachments in New Zealand.
Measurable identification and utilisation of up skilling opportunities, including work attachments in New Zealand.
Measurable identification and utilisation of up skilling opportunities, including work attachments in New Zealand.
Measurable identification and utilisation of up skilling opportunities, including work attachments in New Zealand.
ICI Strategic Plan 2016-2021 Page 30
OUTCOME 7: Access for all to reliable transport
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
All roads in the Cook Islands are fully trafficable and fit for purpose
Renewal of Rarotonga Main Road network
Main road renewal commencing at Sea Wall, but including Takuvaine back road, approximately 2km every year, through 3 year contract by tender
Approximately 2km main road renewed, year 2 of 3 year contract
Approximately 2km main road renewed, year 3 of 3 year contract
Approximately 2km main road renewed New 3 year / contract tendered
Approximately 2km main road renewed, year 2 of 3 year contract
Aroko/Muri Road and Drainage
Deferred pending wastewater reticulation
Deferred pending wastewater reticulation
Deferred pending wastewater reticulation
Completion of project Completion of project commissioning/ retention period.
ICI and Te Pa Enua plan machinery is maintained and fully operational.
ICI and Te Pa Enua Heavy Machinery Maintenance Plan is finalised and implemented.
ICI and Te Pa Enua Heavy Machinery is maintained, overhauled or replaced, in a timely manner as per Machinery Maintenance Plan.
ICI and Te Pa Enua Heavy Machinery is maintained, overhauled or replaced, in a timely manner as per Machinery Maintenance Plan.
ICI and Te Pa Enua Heavy Machinery is maintained, overhauled or replaced, in a timely manner as per Machinery Maintenance Plan.
ICI and Te Pa Enua Heavy Machinery is maintained, overhauled or replaced, in a timely manner as per Machinery Maintenance Plan.
Effective and timely procurement of parts and accessories for ICI and Te Pa Enua Heavy Machinery.
Effective and timely procurement of parts and accessories for ICI and Te Pa Enua Heavy Machinery.
Effective and timely procurement of parts and accessories for ICI and Te Pa Enua Heavy Machinery.
Effective and timely procurement of parts and accessories for ICI and Te Pa Enua Heavy Machinery.
Completion of construction equipment machinery shelters
Manihiki (x2); Rakahanga (x1), Pukapuka x2; Penrhyn x2; Mauke.(x1)
Mangaia, Atiu and Palmerston
Effective maintenance of Rarotonga network,
Minimum of 4km secondary road resealed
Minimum of 4km secondary road km
Minimum of 4km secondary road resealed
Minimum of 4km secondary road resealed
Minimum of 4km secondary road resealed
ICI Strategic Plan 2016-2021 Page 31
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
as per ICI priorities including; Titikaveka Ngatangiia Matavera Takuvaine Valley Avatiu Valley
resealed as per Asset Management plan
as per Asset Management plan
as per Asset Management plan
as per Asset Management plan
Minimum of 4km branch and link road network resealed as per ICI priorities including;4km resealed Titikaveka Ngatangiia Matavera Takuvaine Valley Avatiu Valley
Minimum of 4km branch and link road network resealed as per Asset Management plan
Minimum of 4km branch and link road network resealed as per Asset Management plan
Minimum of 4km branch and link road network resealed as per Asset Management plan
Minimum of 4km branch and link road network resealed as per Asset Management plan
Ongoing potholing carried out as per maintenance program
Ongoing potholing carried out as per Asset Management plan
Ongoing potholing carried out as per Asset Management plan
Ongoing potholing carried out as per Asset Management plan
Ongoing potholing carried out as per Asset Management plan
Complete 34km of Road marking (centreline) along main road annually
Complete 34km of Road marking (centreline) along main road annually
Complete 34km of Road marking (centreline) along main road annually
Complete 34km of Road marking (centreline) along main road annually
Complete 34km of Road marking (centreline) along main road annually
Road and Airport Construction materials availability in Te Pa Enua
Quarry assistance to generate aggregates for road and airport runway construction commencing with Atiu, Aitutaki and Mangaia Quarries)
Sufficient Aggregate stockpile for road and airport runway, construction and maintenance
Sufficient Aggregate stockpile for road and airport runway, construction and maintenance
Sufficient Aggregate stockpile for road and airport runway, construction and maintenance
Sufficient Aggregate stockpile for road and airport runway, construction and maintenance
ICI Strategic Plan 2016-2021 Page 32
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
Complete sealing/resealing of Te Pa Enua road network, commencing with Aitutaki, Mangaia, Atiu
Complete sealing/ resealing of Aitutaki road network Complete sealing/ resealing of Mangaia road network
Complete sealing/ resealing of Atiu road network
Complete sealing/ resealing of Mauke road network
Complete sealing/ resealing of Mitiaro road network
Complete sealing of remaining Te Pa Enua roads
Safe Roads for all in the Cook Islands
Safer Road Designs Review road design and high risk priority areas (400k)
Deliver safe road component of road safety strategy
Deliver safe road component of road safety strategy
Monitor traffic black spots and review multiple crash sites
Monitor traffic black spots and review multiple crash sites
Access for disabled persons
Integrate disabled access into road design and delivery
Integrate disabled access into road design and delivery
Integrate disabled access into road design and delivery
Integrate disabled access into road design and delivery
Road furniture, signage and road markings
Provision of visible road signs, road marking and safety barriers to encourage Road Safety for all road users. as per road safety strategy
Provision of visible road signs, road marking and safety barriers to encourage Road Safety for all road users. as per road safety strategy
Provision of visible road signs, road marking and safety barriers to encourage Road Safety for all road users.
Provision of visible road signs, road marking and safety barriers to encourage Road Safety for all road users.
All islands in Te Pa Enua are easily accessible by sea and air including climate change proofing
Airport construction and improvements
Atiu Runway Improvement
Completion of runway stabilisation
Completion of partial runway sealing
Manihiki Airport Improvement
Construction of new terminal
Completion of new terminal
Partial runway sealing Completion of partial runway sealing
Pukapuka Airport Improvement
Upgrade of terminal buildings
Completion of upgrade
Rakahanga Airport Construction
Completion of scoping, design and costing assessment report
Cargo barge repair programme
Cargo barge repair for Mangaia and Palmerston
Complete repairs
ICI Strategic Plan 2016-2021 Page 33
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
Improved cargo facilities Yato cargo Shed Upgrade, Pukapuka
Completion of upgrade
Harbour Upgrades and improvements
Omoka Harbour Upgrade and Te Tautua Lagoon Harbour, Penrhyn Island
Completion of harbour upgrade and lagoon harbour construction
New Ngake Harbour, Pukapuka
Completion of new harbour
Nassau Harbour upgrade
Completion of scoping, design and costing assessment report and identification of funding source
Completion of harbour upgrade
Tauhunu and Tukao Lagoon Wharf, Manihiki
Completion of wharf
ICI Strategic Plan 2016-2021 Page 34
OUTCOME 8: Safe and clean lagoon water quality
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
All household, commercial and tourist accommodation meets National best Practice standards
Sanitation Upgrade Programme
Meet agreed targets Meet agreed targets Meet agreed targets
Development of the Master Plan for Rarotonga and Aitutaki
Complete Master Plan
Reticulation solution for Muri/ Avana
Complete Design of Muri/Avana reticulation and disposal
Complete Construction of Muri/Avana reticulation and disposal
Completion of project commissioning/retention period.
80% of Muri/Avana properties connected to reticulation scheme.
100% of Muri/Avana properties connected to reticulation scheme.
Reticulation for other high risk areas in Rarotonga
Other at risk areas in Rarotonga identified in Master Plan
Complete Design for other high risk areas in Rarotonga
Complete Construction for other high risk areas in Rarotonga
Reticulation for high risk areas in Aitutaki
At risk areas in Aitutaki identified in Master Plan
Complete Design for at risk areas in Aitutaki
Complete Construction for risk areas in Aitutaki
Catchment Protection and integrated coastal management
Ridge to Reef project in Muri/ Avana focusing on community participation and animal waste management
Awareness and Capacity building targets met
Awareness and Capacity building targets met
Awareness and Capacity building targets met
Awareness and Capacity building targets met
Awareness and Capacity building targets met
ICI Strategic Plan 2016-2021 Page 35
OUTCOME 9: Supporting increased investment in education
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
New and renewed education infrastructure is fully supported in terms of road access, water sanitation and geo spatial records.
Tereora College Redevelopment Project
new road alignment, geospatial information for storm water improvement and sewer reticulation realignment
Completion of new road Capture of new stormwater and sewer reticulation into AssetFinda (Asset management System
Apii Nikao Project, road reseal and geospatial information for new stormwater drain
Capture of new stormwater drain into AssetFinda
OUTCOME 10: Promotion of healthy lifestyles through sporting activities
Strategic Goals (What you will do to achieve the outcome)
Outputs (Actions required to achieve Strategic Goals)
Indicators (Measures of achievement of outputs)
2016-17 2017-18 2018-19 2019-20 2020-21
Upgrading of sports facilities
Upgrading of sports facilities
Manea Games Upgrade for Mitiaro.
Upgrade completed. Manea Games Upgrade for the next host island
2017-18 Upgrade completed.
ICI Strategic Plan 2016-2021 Page 36
FINANCIAL PLAN
This financial assessment is based on known Capital Book allocations as at 20/05/2016 together with business plan estimates. TA in kind is costed where the value is known, but not where it is not available.
Anticipated Expenditure 2016/17 2017/18 2018/19 2019//20 2020/21
1 Promote and practice good governance with transparency and accountability 180,000
2 Zero Waste to Landfill
820,000 200,000 1,500,000 1,500,000
3 Access for all to reticulated water
1,310,440 1,128,340 625,000 400,000 300,000
4 A built environment able to withstand natural disasters and climate change.
400,000 800,000 400,000
5 Strengthen resilience to combat the impacts of climate change and natural disasters 982,000 736,000 750000 150000 60000
6 Planning and design services provided to enable deliver of quality infrastructure on Rarotonga and Te Pa Enua
116,000 246,663 246,663 246,663 246,663
7 Access for all to reliable transport
4,088,000 1,255,000 3,640,000 3,360,000 3,130,000
8 Safe and clean lagoon water quality
1,955,000 8,595,000 7,915,000 1,935,000 9,815,000
9 Supporting increased investment in education
500,000 200,000
10 Promotion of healthy lifestyles through sporting activities
100,000 100,000
Total Cost 10,451,440 13,161,003 14,676,663 7,991,663 13,651,663
ICI Strategic Plan 2016-2021 Page 37
RISK ANALYSIS
Risk
(what could go wrong)
Likelihood (High,
Medium, Low)
Impact (Impact on Strategic
Objective contribution, on people, on finances, on
reputation etc.)
Proposed Mitigation
Lack of Funding High High Reschedule projects or find alternative ways of achieving goals, as necessary.
Change of government policy post general elections 2018
Medium High Detailed planning and scoping
Changes of donor policy Medium High Detailed planning and scoping
Skilled staff turnover Medium High Process documentation