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FOR SOLVED ASSIGNMENTS AT NOMINAL COST VISIT WWW.SMUSOLVEDASSIGNMENTS.COM Or Mail us at [email protected] SEM 3 SUMMER 2014 ASSIGNMENTS MB0050 - RESEARCH METHODOLOGY 1. How would you distinguish between a management decision problem and a management research problem? Do all decision problems require research? Explain and illustrate with examples. [Differences Explanation Examples] 2. How are research designs classified? What are the distinguishing features of each? Differentiate by giving appropriate examples. [Meaning of Research designs Classification and features Differences Examples] 3. Discuss with the help of examples the four key levels of measurement. What mathematical operations/statistical techniques are and are not permissible on data from each type of scale? [Meaning of Measurement scales Types of Measurement scales with examples Mathematical operations/statistical techniques] 4. Processing of data involves editing, coding, classifying and tabulating. Explain each of these steps by taking an appropriate example. [Explanation Examples] 5. Distinguish between the following: a. Null hypothesis and Alternative hypothesis b. One tailed and two tailed tests c. Type I and Type II error d. One way and two way analysis of variance e. Descriptive and inferential analysis of data [Differences] 6. a. What is Chi-square test of goodness of fit? What precautions are necessary while applying this test? Point out its role in business decision making. b. Two research workers classified some people in income groups on the basis of sampling studies. Their results are as follow: Investigators Income groups Total Poor Middle Rich A 160 30 10 200 B 140 120 40 300 Total 300 150 50 500 Show that the sampling technique of atleast one research worker is defective. [Meaning Precautions Role Formula/Solution/Interpretation to the problem]

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SEM 3 SUMMER 2014 ASSIGNMENTS MB0050 - RESEARCH METHODOLOGY 1. How would you distinguish between a management decision problem and a management research problem? Do all decision problems require research? Explain and illustrate with examples. [Differences Explanation Examples] 2. How are research designs classified? What are the distinguishing features of each? Differentiate by giving appropriate examples. [Meaning of Research designs Classification and features Differences Examples] 3. Discuss with the help of examples the four key levels of measurement. What mathematical operations/statistical techniques are and are not permissible on data from each type of scale? [Meaning of Measurement scales Types of Measurement scales with examples Mathematical operations/statistical techniques] 4. Processing of data involves editing, coding, classifying and tabulating. Explain each of these steps by taking an appropriate example. [Explanation Examples] 5. Distinguish between the following: a. Null hypothesis and Alternative hypothesis b. One tailed and two tailed tests c. Type I and Type II error d. One way and two way analysis of variance e. Descriptive and inferential analysis of data [Differences] 6. a. What is Chi-square test of goodness of fit? What precautions are necessary while applying this test? Point out its role in business decision making. b. Two research workers classified some people in income groups on the basis of sampling studies. Their results are as follow:

Investigators Income groups Total

Poor Middle Rich

A 160 30 10 200

B 140 120 40 300

Total 300 150 50 500

Show that the sampling technique of atleast one research worker is defective. [Meaning Precautions Role Formula/Solution/Interpretation to the problem]

MB0051-Legal Aspects of Business 1. Explain the performance of contracts [Definition Offer of performance Onus of performance] 2. Elaborate the rights of surety. [Rights against the creditor Rights against the principal debtor Rights against co-sureties] 3. Discuss the termination of bailment. [Explanation] 4. Explain the performance of a contract of sale of goods. Explanation] 5. Discuss the law related to the prohibition of anti-competitive agreements. [Explanation] 6. Explain the need and types of meetings. [Need for meeting Statutory meetings Annual General Meetings Extraordinary meetings Class meetings]

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SEM 3 FINANCE SUMMER 2014 ASSIGNMENTS MF0010 - SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT 1. Financial markets bring the providers and users in direct contact without any intermediary. Financial markets permits the businesses and governments to raise the funds needed by sale of securities. Describe the money market/capital market – features and its composition. [Money market- features and composition Capital market-features and composition] 2. Risk is the likelihood that your investment will either earn money or lose money. Explain the factors that affect risk. Mr. Rahul invests in equity shares of Wipro. Its anticipated returns and associated probabilities are given below:

Return -15` -10 5 10 15 20 30

Probability 0.05 0.10 0.15 0.25 0.30 0.10 0.05

You are required to calculate the expected ROR and risk in terms of standard deviation. [Explanation of all the 4 factors that affect risk Calculation of expected ROR and risk in terms of standard deviation] 3. Explain the business cycle and leading coincidental & lagging indicators. Analyse the issues in fundamental analysis. [Explanation of business cycle-leading coincidental and lagging indicators Analysis and explanation of the issues in fundamental analysis all the four points] 4. Discuss the implications of EMH for security analysis and portfolio management. [Implications for active and passive investment Implications for investors and companies]

5. Explain about the interest rate risk and the two components in it. An investor is considering the purchase of a share of XYZ Ltd. If his required rate of return is 10%, the year-end expected dividend is Rs. 5 and year-end price is expected to be Rs. 24, Compute the value of the share. [Introduction of interest rate risk Explanation of two components of interest rate risk Calculation of value of the share] 6. Elucidate the risk and returns of foreign investing. Analyse international listing. [Explanation of all the points in risks and returns from foreign investing Introduction of international listing] MF0011 - MERGERS & ACQUISITIONS 1. Give the meaning of advantages and disadvantages of mergers and acquisitions. Explain the types of Mergers and Acquisitions. [Advantages and disadvantages of mergers and acquisitions Explanation of types of mergers and acquisitions] 2. Write a note on the five-stage model of mergers and acquisitions. [Explanation on five stage model of mergers and acquisitions] 3. What do you understand by creating synergy? Give the prerequisites for the creation of synergy. Describe the important forces contributing to mergers and acquisitions. [Introduction of creating synergy Pre requisites for the creation of synergy Important forces contributing to mergers and acquisitions] 4. Demerger results in the transfer by a company of one or more of its undertakings to another company. Give the meaning of demerger. What are the characteristics of demerger? Explain the structure of demerger with an example. [Introduction of demerger Characteristics of demerger Structure of demerger with example] 5. Explain Employee Stock Ownership Plans (ESOP). Write down the rules of ESOP and types of ESOP. [Introduction of ESOP Rules of ESOP Types of ESOP] 6. Explain the factors in Post-merger Integration. Write down the five rules of Integration Process. [Factors in Post-merger Integration Five rules of Integration Process] MF0012 - TAXATION MANAGEMENT 1. Explain the concept of tax planning and the factors to be considered in tax planning. Give the difference between tax planning and tax evasion. [Concept of tax planning Factors in tax planning Differences between tax planning and tax evasion] 2. Explain the process of tax payment. [Explanation of whole process of tax payment through: Individuals Partnerships Companies] 3. Write short notes on: Capital gain

Cost of acquisition Cost of improvement Expenditure on transfer Transfer [Each short note carries 2 marks each-(5*2= 10 marks)] 4. Explain the computations of Tax in two aspects given below: Tax provision for Computation of Total income of firms Computation of partnership firms’ book profit. [Steps to be explained for the computation of total income of firms Steps for computation of partnership firms] 5. Explain the service tax law in India. Give the concept of negative list. [Introduction of service tax law in India Concept of negative list] 6. Identify and explain the major considerations in capital structure planning. Explain two approaches in dividend policy and factors affecting dividend decisions. [Major considerations in capital structure planning Two approaches in dividend policy Factors affecting dividend decisions]

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MF0013 - INTERNAL AUDIT & CONTROL 1. Define and explain the term auditing. “Personal qualities of an auditor are important for the successful conduct of audit”. Comment [Definition of auditing Explanation of auditing Qualities of an auditor] 2. Write the key objectives of a good internal audit system. Narrate the points of dissimilarities between external audit and internal audit. [Key objectives of a good internal audit system Dissimilarities between external audit and internal audit.] 3. Give the role of internal auditor in the Company’s Management. List down the duties of auditor Under Section 581ZG. [Role of internal auditor in the company’s management Duties of auditor u/s 581ZG] 4. The effectiveness of the internal control system can be ensured if the important aspects of the company’s operations are kept in mind. Explain the characteristics of an effective internal control system. Write the elements of internal control. [Characteristics of an effective internal control system Elements of internal control] 5. Describe general EDP controls. Explain the appraisal of accounting system and related internal control. [General EDP controls Appraisal of accounting system and related internal control.] 6. Explain the internal control systems in insurance companies. Write down about the reporting internal control weaknesses.

[Internal control systems in insurance companies Reporting internal control weaknesses] SEM 3 HCS SUMMER 2014 ASSIGNMENTS MH0051 – Health Administration 1. Explain the types of epidemiological studies and list the uses of epidemiology. [Explanation of the types of epidemiological studies Uses of epidemiology] 2. Define health insurance. Explain the different types of health insurance policies in India. [Definition of health insurance Explanation of different types of health insurance policies in India.] 3. Define disaster management. Explain the steps in disaster management. [Definition of disaster management Explanation of steps in disaster management] 4. Discuss the occupational related legislations in India. [Listing the occupation related legislations in India Explanation of any 3 occupation related legislations in India] 5. Discuss the impact of lifestyle diseases on healthcare industry and economy. [Explanation of various impacts of lifestyle diseases on healthcare industry and economy] 6. Discuss the government programs for nurturing newborns. [Listing the government programs for nurturing newborns Explanation of programs for nurturing newborns]

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MH0052 – Hospital Organization, Operations and Planning 1 Define a hospital. Discuss the various functions of hospital. [Definition Explanation of various functions of hospitals.] 2. List the various committees in a hospital setting. Discuss the factors that affect the effectiveness of committees. [Listing the various committees Explanation of the factors that affect the effectiveness of committees] 3. Explain the process of material management in a hospital. [Mentioning all the processes Explanation of all the processes of material management] 4. Discuss in brief the planning, design and staffing of a billing department in a hospital. [Explanation of planning billing department Explanation of designing billing department Explanation of staffing billing department] 5. Discuss the managerial skills required to be possessed by a health service manager. [Mentioning the 3 categories of managerial skills Explanation] 6. Imagine that you are appointed as a consultant for setting up a Radiology and X-ray unit in a tertiary care teaching hospital. What are the planning considerations you have to keep in your mind before executing the task? [Importance of Radiology and X-ray unit in a hospital

Planning considerations] MH0053 – Hospital & Healthcare Information Management 1. Define HMIS. Discuss its benefits in detail. [Definition of HMIS Explanation of the important benefits] 2. Explain the steps involved in designing and implementation of Hospital Information System. [Brief explanation of all the steps involved in designing and implementation of Hospital Information System.] 3. Explain telemedicine. Discuss the current scenario of telemedicine in India. [Definition of telemedicine Explanation of current scenario of telemedicine in India] 4. Describe the factors that have led to review the current health policy. [Explanation of all the factors that have led to review the current health policy] 5. Explain the significance of health information systems in nursing education. [Explanation of HIS in nursing education Explanation of significance of HIS in nursing education] 6. The Hospital management is at crossroads - the dilemma faced by them is whether they should automate the medical records department in the hospital or continue using the manual records storage system. With your knowledge about electronic medical records, how will you help them in taking the right decision in this regard? [Explanation of advantages of EMR Explanation of major reasons to purchase EMR Explanation of return on investment] MH0054 – Finance, Economics and Planning in Healthcare Services 1. Give an account of incentives available to healthcare sector under the income tax act. [Categories of healthcare sectors in India Explanation of key incentives] 2. Define health economics. Discuss the role of economists in healthcare industry. [Definition of health economics Explanation of role of economists in health care industry] 3. Discuss the importance of financial information in healthcare organisations. [Explanation of financial information in General Explanation of importance of financial information in healthcare organizations] 4. Explain different methods of evaluation of healthcare services. [Listing the different methods of evaluation of healthcare services Explanation] 5. Define cost accounting. Explain the various categories of costs. [Definition of cost accounting Explanation of various categories of costs] 6. What is financial reporting? Explain the need for financial reporting. [Definition of financial reporting Explanation of need for financial reporting] SEM 3 HR SUMMER 2014 ASSIGNMENTS MU0010 – MANPOWER PLANNING & RESOURCING 1. What do you mean by Manpower Planning? Describe the various stages & obstacles involved in Manpower Planning. [Definition of Manpower Planning Explain the various stages involved in Manpower Planning

Explain the obstacles in Manpower Planning] 2. What are the key HR elements practiced by HR managers in decision making? Explain any five of them [Explanation of any five key HR elements in decision making] 3. Define Resourcing Strategy. Explain the components of Resourcing Strategy. [Definition of Resourcing Strategy Explanation of all the components of Resourcing Strategy] 4. Define Career Planning Process .Describe the various factors involved in Career Planning Process [Definition of Career Planning Process Explanation of the various factors involved in career planning process] 5. As an HR, you are asked to focus on the Talent Development Process in your organization .How would you define Talent Development? Explain the necessity of Talent Development from an HR perspective. Explain the model for achieving excellence in Talent Development [Definition of Talent Development Explain the necessity of Talent Development Factors responsible for achieving Talent Development] 6. Write short notes on the following: a)Recruitment b)Succession Planning [a) Meaning and objectives of Recruitment b) Concept of Succession Planning]

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MU0011 – Management and Organizational Development 1. Define Organizational Development (OD).What are the characteristics of OD? [Definition of Organizational Development Explain the characteristics of OD] 2. As an HR, you find that the OD professional in your organization is not competent enough. What are the competencies you will consider in a good OD professional? [Explain any ten competencies required for OD professional] 3. What are the characteristics of OD intervention? Explain the Six Box Model in OD. [Describing the characteristics of OD intervention Explaining the Six Box Model in OD] 4. What is a Learning Organization? Discuss the attributes of a learning organization. Explain the various learning disciplines in learning organization [Definition of a Learning organization Describing the attributes Explaining the five basic learning disciplines] 5. Describe the impact of Technology in Organizational Development (OD).What are the benefits of using Technology in the field of OD? [Analyzing the impact of Technology in OD Explaining the benefits of using Technology in OD] 6. Write short notes : a) Senge’s Approach b)Nonaka And Takeuchi’s Approach [Explanation of Senge’s Approach

Explanation of Nonaka and Takeuchi’s Approach] MU0012 – Employee Relations Management 1. Employees are the most important resource for any company. What do you mean by Employee Relations Management? Explain the different Employee Relations Management Tools applied in organizations [Definition of Employee Relations Management Explaining the Employee Relations Management Tools] 2. Define Organizational Culture. Discuss the dimensions of organizational culture. Explain Charles Handy’s classification of organizational culture [Definition of organizational culture Explain the dimensions of organizational culture Explain Charles Handy’s classification] 3. List and explain the various types of Disciplinary problems existing in an organization [Listing of the Disciplinary problems Explaining all the Disciplinary problems] 4. Discuss the Collective Bargaining Process and its issues [Explaining the Collective Bargaining process Explaining the Collective Bargaining issues] 5. As an HR of a Company, you are asked to focus on the causes of Grievance and the Grievance handling procedure. What according to you are the reasons of Grievance? Explain the pre-requisites you will consider while addressing Grievance handling procedure [Explain the causes of Grievance Explain the essential pre-requisites of a Grievance Handling procedure] 6. Write a brief note on the following Acts : a) Indian Trade Unions Act,1926 b) Employee State Insurance Act,1948 [Indian Trade Unions Act,1926 Employee State Insurance Act,1948]

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MU0013 –HR Audit 1. Write a note on the major Human Resource Development (HRD) Strategies. [Explanation of the major HRD strategies] 2. What do you mean by Human Resource Audit? Discuss the purpose of HR Audit. Explain the common approaches to HR Audit. [Definition of HR Audit Describe the purpose of HR Audit Explain the common approaches to HR Audit] 3. Suppose you have joined as an HR and you are asked to carry out the HR Audit process in your organization. What are the methods you will consider while implementing the HR Audit process? [Explain the methods involved in the HR Audit process] 4. What do you mean by HR Scorecard? Explain the steps undertaken to approach a Human Resource Scorecard [Definition of HR Scorecard Explaining the steps in HR Scorecard Approach]

5. Write a brief note on the effectiveness of Human Resource Development Audit as an intervention. [Explaining the Effectiveness of Human Resource Development Audit as an intervention] 6. Write short notes on the following: a)Balanced Scorecard b)Competency Mapping [Balanced Scorecard Competency Mapping] SEM 3 IB SUMMER 2014 ASSIGNMENTS IB0010 - INTERNATIONAL FINANCIAL MANAGEMENT 1. Explain the goals of international financial management. Give complete explanation on Gold Standard 1876-1913. List down the advantages and disadvantages of Gold Standard. [Goals of international financial management Introduction of Gold Standard Advantages and disadvantages] 2. Give an introduction on capital account with its sub-categories. Discuss about capital account convertibility. [Introduction on capital account Sub-categories on capital account Explanation on Capital account convertibility] 3. Explain the concept of Swap. Write down its features and various types of interest rate swap. [Introduction of Swap Features of swap Various types of interest rate swap] 4. Elaborate on measuring exchange rate movements. Explain the factors that influence exchange rates. [Measuring exchange rate movement- introduction Interest rate differentials Focus on demand supply model Economic factors Political conditions] 5. Write short notes on: International Credit Markets International Bond Markets [International Credit Markets International Bond Markets] 6. Country risk is the risk of investing in a country, where a change in the business environment adversely affects the profit or the value of the assets in a specific country. Explain the country risk factors and assessment of risk factors. [Introduction of country risk factors Explanation of assessment of risk factors]

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IB0011– International Marketing 1. Discuss the different management orientations of a company. How does it affect international marketing?

[Management orientations Effect on international marketing] 2. It is very important to analyze the politico- legal environment of a country in international business. Comment. [Discuss the statement] 3. Compare GATT and WTO and discuss the implications of WTO on international marketing. [Comparison Implications of WTO] 4. Nestle is marketing bottled water to Pakistan. Which segmentation it adopts there and what are the other international market segmentations? [Nestle’s segmentation Bases of segmentation] 5. Write short notes on: a) International packaging b) International logistics planning [a) role and problems with packaging b) meaning and components of logistics] 6. Select a product of your choice for export and explain how you will do the pricing and costing of that product. [Choosing the product Export pricing and costing] IB0012 – Management of Multinational Corporations 1. Macro environmental forces are uncontrollable as compared to micro forces. Discuss how they impact international business? [Different environments and their impact] 2. Discuss the following theories of international trade: a) Heckscher- ohlin theory b) Porter’s theory [a) Heckscher- ohlin theory b) Porter’s theory] 3. Discuss the challenges and opportunities of International management. [Challenges and opportunities] 4. Compare the management styles in India and Japan. [Management styles in India Management styles in Japan] 5. Explain the scope of comparative management [Comparative management’s scope] 6. Write short notes on: a)International advertising b)Transfer pricing [a) meaning and role of international advertising b) meaning and usage of transfer pricing] IB0013 –Export Import Management 1. Discuss the motives and problems of international business. [Motives Problems] 2. What are the various modes of payment by the importer? Discuss. [Payment by importer] 3. List the Principal and auxiliary export documents. Explain any two auxiliary export documents.

[Listing Explaining 2 documents] 4. What is bill of entry? Discuss its features. [Meaning Features] 5. How can the transit risk be mitigated in export import? Explain. [Transit risk and its coverage] 6. Write short notes on: a) EXIM bank of India b)RBI guidelines on post shipment finance a) Role and benefits of Exim bank b) list RBI guidelines for post shipment finance] SEM 3 MARKETING SUMMER 2014 ASSIGNMENTS MK0010- Sales, Distribution and Supply Chain Management 1. Describe the supply chain Benchmarking Procedure. [Definition of Benchmarking. Procedure for supply chain benchmarking] 2. Explain recent trends in the area of sales management under International sales management. [Definition of sales management Explanation of trends] 3. Briefly discuss about the nature and responsibilities of a Sales manager. [Goal setting Planning and budgeting Organizing and implementing Controlling and evaluating] 4. Explain the SCOR model with a diagrammatic representation. [SCOR model Focusing Aspects with diagram] 5. When one member of distribution channel tries to maximize its profits at the expense of rest of the members, it will create conflicts, resulting in the decline of profits. To avoid these conflicts, now retail firms have started forming vertical Marketing systems (VMS). Explain the three types of VMS through which goods and services are usually distributed to customers. [Definition of VMS Three types of VMS] 6. An organization needs to be extremely cautious in making investments in various types of inventories. The extent of control required to be maintained on all items is not the same. Explain some important tools of Inventory management like ABC analysis, Just-In-Time & Economic order quantity model. [Definition of Inventory and Inventory Management ABC analysis, Just-In-Time &Economic Order Quantity Model]

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MK0011-Consumer Behaviour 1. “Selecting the right segmentation variable is critical”. Explain with the help of an example each for three types of segmentation.

[Explanation of three types Examples] 2. Explain the concept of defense mechanism in detail. [Explanation Forms of frustration] 3. Discuss Trait theory and its relevance in consumer behaviour. [Explanation of trait Theory Types of personality traits] 4. “A number of factors influence individuals that may distort their perceptions”. Is it true? Comment. [Explanation of factors that distort individual perception] 5. Explain the different components of learning. [Explanation] 6. Write short notes on: a) The Adoption Process b) Post-Purchase Behaviour of a consumer [a) meaning and Barriers b) Meaning and example] MK0012- Retail Marketing 1. Define Private Branding. Explain the growth drivers of private label in detail [Explanation of Private Branding Growth drivers of private label] 2. Describe the Retail Buying Process in brief. [Definition of retailing Explanation of retail buying process] 3. Explain the Retail Merchandising Management (RMM) in brief. [Definition of Retail Merchandising Steps involved in RMM] 4. Define e-tailing. Explain the future of electronic retailing. [Definition of e-tailing Future of e-tailing] 5. Price is a highly sensitive and visible part of retail marketing mix. Retailer’s overall profitability depends on Pricing. It plays an important role in strategic decision making process. Explain various pricing strategies are adapted by the retailer according to the situation. [Explanation of pricing in Retail Retail Pricing strategies] 6. Describe any three Rural retail strategies in brief. [Definition of Rural retail Any three Rural retail strategies] MK0013-Marketing Research 1. Describe the components of research proposal. [Explanation] 2. There are certain advantages and drawbacks of secondary data. Elaborate. [Explanation of advantages of secondary data Explanation of drawbacks of secondary data] 3. “The questionnaire format changes depending upon the amount of structure and disguise required during data collection”. Comment [Explanation of questionnaire format Explanation of question composition] 4. Explain non comparative scales and its types

[Explanation of the meaning Explanation of types] 5. Explain the process of data preparation in detail. [Explanation] 6. Write short notes on: a) Copy testing b) Sales Analysis [a) Meaning with example b) Meaning and Benefits]

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SEM 3 MIS SUMMER 2014 ASSIGNMENTS MI0033- SOFTWARE ENGINEERING 1. Waterfall Model, V-Model and Spiral Model are of the software development processes. Companies are using these models to have a systematic and defined approach in software development. Which of the four phases are involved in the software development process? [listing the 4 types explaining the types examples] 2. Software estimation is the first phase of project planning and it is the process of judging a software product and solving the problem associated with the software project. We follow some important steps to achieve reliable cost and effort estimates. Explain the different estimation models and estimation techniques. [a. Explaining different estimation models b. Explaining estimation techniques] 3. a. You are a SCM manager in a software company. How will you establish a software configuration management process in a company? b. You are appointed as a software developer in a software company and you have been asked by your project manager to check details of the bugs from the previous version. How will you gather details associated with the various bugs in the previous version? [a. Definition and explaining 4 procedures in software configuration management process b. definition and explaining typical work cycle] 4. a. If you are a software engineer you must be expert in the field of software, hardware and also database. It has been listed by the industry professionals that time and effort are the most important factors in the system analysis stage. Briefly explain the steps used in in system analysis. b. If you are a software developer in small company, how will you conduct a specification review? [a. Listing the steps and its Explanation b. Explanation of specification review] 5. Write short note on a. Unit testing b. System testing c. Debugging d. Verification and validation [a. Unit testing b. System testing c. Debugging

d. Verification and validation] 6. What are the different methods of software prototypes and tools? [definition of software prototype 3 types of techniques Explaining tools Benefits of software prototype] MI0034- DATABASE MANAGEMENT SYSTEMS 1. Suppose the employee name, employee id, designation, salary, attendance and address of any employee has to be stored in a database. You can store these data in a sequential address book or it can be stored on a hard disk, using a computer and software like Microsoft Excel. Using this example define a database. List and explain the various procedures carried on in a DBMS with a detailed example of the database. [defining a database Listing the 3 procedures Explanation One examples for each of them] 2. Level 2 cache has got higher latency than Level 1 by 2 times to 10 times in 512 KiB or more. Its value is nearer to kilobyte. This is one of the levels of memory hierarchy. Define memory hierarchy. What are the other levels in memory hierarchy? Explain in one life each for each of them. [defining memory hierarchy listing the 6 levels explanation] 3. EMPLOYEE EMP_ID NAME PROJECT SALARY DEPT_NUM MUL1 Raashi PR2 30000 1 MUL2 Taashi PR1 43000 2 SMU1 Raksha PR3 25000 3 SMU2 Vidhesh PR2 50000 2 SMU3 Akhilesh PR1 83000 2 DEPARTMENT DEPT_ID DNAME PLACE 1 HRM Bangalore 2 MIS Bangalore 3 Research Chennai 4 Finance Bangalore Using these tables answer the following question a. If we want to see all the employees with salary between 40000 and 50000, which query can be used? b. Select employee name from EMPLOYEE table, whose name starts with R c. Explain aggregate functions and grouping in detail [a. Query based in BETWEEN operator b. Query based in LIKE condition] c. Explaining aggregate functions on select statement, with an example, showing the output of the query, explaining having clause, with example] 4. Consider a book is written by a particular author. And you have to explain to someone about the relationship that exists between the author and the book. Normally you can draw a diagram and show the relation. These diagrams are called entity-relationship diagram in which book is one entity, author is one entity, and the relationship that exists between the two entities is written. Likewise explain the various notations used to represent the ER diagram. [listing the notations with diagrams

explaining each one of them in one line with example each 5. Consider any database of your choice (may be simple banking database/forecasting database/project management database). Show the deduction of the tables in your database to the different types of normal forms [Choosing a proper database Explaining the 5 normal forms with respect to the database chosen] 6. Read the following case study thoroughly and answer the following questions: Laxmi bank is one of the largest private sector banks of India. It has an extensive network of more than 200 branches. It offers banking services to retail as well as corporate clients. The bank faced a challenge in integrating multi-pronged database management system into a centralized system. The IT department of the bank also realized that the computing capabilities of its PCs and servers were not proportionately distributed among all its branches. Each branch had its database management system stored in a traditional way on the disk. The total cost of operating and maintaining the current IT infrastructure was very high and the fundamental shortcomings added to the costs. Moreover, there were also recurrent problems due to the malfunctioning of the currently operational database management system. Therefore, the bank’s top management decided to fix the problem and operationalise a robust database management system. The bank hired an external database technology consulting firm called AKPY Info systems Limited. AKPY divided the entire IT infrastructure of the bank around two verticals. The retail banking vertical and the corporate banking vertical. All the individual database servers from the individual branches were removed. The entire database system was made virtual such that the managers and the staff can access only the required information (related to retail banking or corporate banking) from the respective centralised data centers. There were only two such centralised data centers (one for retail banking and another for corporate banking) that were managed centrally. Staff and managers could access the information through their PCs and laptops. Centralised database management system complemented the security system by bringing in authentication through a unified ID management server. Managers and officers of the bank were able to process half a million transactions per month in real time after the new implementation. There were significant savings in the cost and also in the consumption of power. Now there were no problems with regard to imbalances in the load across various network servers. Due to centralised data management, top management could keep an eye on the functioning of various branches. Hence the cases of fraud and cheating reduced considerably. The bank managers could also process the loan applications in reduced time since the customer’s previous records could be accessed at the click of the button and approval from the higher authorities could be obtained in real time. Moreover the new system also brought in many applications that helped local managers in the decision making process. a. List the uses of centralized data management b. What steps Laxmi bank need to take if it were to change its centralised database system to a distributed database system in future? [a. Listing the uses from the from the case study b. Explaining about data fragmentation, replication and allocation techniques Is it possible to replicate the centralised database management model of the bank in a manufacturing concern? Give reasons.]

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MI0035- COMPUTER NETWORKS 1. Write short notes on

a. LAN b. Analog and digital data transmission c. High level data link control [a. LAN b. Analog and digital data transmission c. High level data link control] 2. Videoconferencing is used to conduct meetings with the people who are located in far distance. Videoconferencing is an example of which type of computer networks? Explain in detail the different types of networks with example. [identifying the correct type list the different types of networks explaining the types] 3. A protocol helps in establishing the communication between two systems. Protocols are mainly divided into asynchronous and synchronous protocols. List and describe in detail the different types of protocols that are classified under the two main protocols. [list and correct differentiating of protocols under the two main types Explanation] 4. Integrated Services for Digital Network (ISDN) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the traditional circuits of the public switched telephone network. It was first defined in 1988 in the CCITT red book. Explain the different types of ISDN with their features and advantages for each one of them. [Explaining Two different types Features of both of them Advantages of both of them] 5. ABC company is an internet service provider. The main goal of ABC is to provide 24 X7X365 storage capacity, storage management and internet service to the customers. It now needs a solution that will eliminate downtime. Downtime is nothing but the time during which a computer or computer system is down, or inoperative due to hardware or software failure. We also need the flexibility in quick response to both the development in customer base and additional capacity and service demands of the customers. ABC company took the help of network storage infrastructure software provider to achieve their goals by providing support for end to end redundancy and bondless scalability. By creating a scalable storage network with the ability to confidentially deliver the 24X7X365 reliability, and speed that outsourcing customers demand, it has enabled the ISP/SSP to attract and retain customers and substantially build its business. As the same time, the solution has effectively lowered ABC company’s total cost of ownership for its entire storage solution: the IP Stor/CNP union has enabled a painless, flexible cost effective, scalable solution. The complementary IP Stor/CNT solution has allowed to its customers easily and cost- effectively. a. What were the problem which ABC Company was facing before consulting network storage infrastructure software provider? b. What were the benefits of implementing a scalable storage network? c. List the different classes of ISPs and their applications [a. Mentioning the problems faced by ABC company after reading the SLM b. Listing the benefits c. Listing the different classes of ISP and their applications] 6. How are the different topologies of computer networks arranged? Explain the working of each of them. [listing the different topologies with examples explanation diagrams]

MI0036- BUSINESS INTELLIGENCE TOOLS 1. a. Emergency Medical Association (EMA) is a group of 250 board- certified emergency physicians. They are responsible for effectively managing the emergency departments. List out what BI values and applications they should be implementing b. Most of the credit card companies permit a consumer to get approval for specified amounts via mobile to ensure that the purchase is covered. This type of consumer support which retains a customer to the bank for a longer time is real time business intelligence. Define real time Business intelligence and the various steps involved in the process. [a. Listing and explaining the reason behind it b. Defining List and explain the process 2. Today businesses largely rely on the information available and can be communicated through various sources, both internally and externally with the help of internet. Explain the role of Business Intelligence in modern business. What are the three different types of decision that most business organisations take. [Explanation Different types of decision] 3. Data extraction is the act or the process of extracting data out of data sources for added data processing or data storage or data migration. This data can be extracted from the web. Explain the different techniques for data extraction [Listing the various techniques Explaining the four methods] 4. Business Intelligence strategy summarizes the finest combination of procedures and technologies to meet the business intelligence strategies of an organization. a. List the main aspects of BI strategy. b. What are the steps to be followed to implement BI framework? [a. Listing atleast 6 main aspects of BI strategy b. Steps for Implementing BI framework] 5. Write short note on a. Content Management System b. End User Segmentation c. Basic Reporting and querying d. OLAP [a. Content Management System b. End User Segmentation c. Basic Reporting and querying d. OLAP] 6. According to a recent IDC report, knowledge management is in a state of high growth, especially among the business and legal services industries. As the performance metrics of early adopters are documenting the substantial benefits of knowledge management, more organizations are recognizing the value of leveraging organizational knowledge. Define Knowledge Management. Explain the various characteristics of Knowledge management. What are knowledge assets? [definition Characteristics Definition of knowledge assets Example]

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SEM 3 OM SUMMER 2014 ASSIGNMENTS OM 0010 - OPERATIONS MANAGEMENT 1. What are the elements and objectives of operations management? [Define operations management and Explain its elements Explain its objectives] 2. Explain operations research models. [Give the classification of various models and discuss the models] 3. What is meant by multiple goal programming? Give the steps for solving a goal programming problem using the graphical method of goal programming. [Define multiple goal programming Explain two types of goal programming with multiple goals Define the graphical method for solving goal programming and Give the steps for solving a problem using the graphical method of goal programming] 4. What are the applications of queuing models. What is multiple server model of the queuing system. State its assumptions [Explain the application of queuing models in various areas Define the multiple server model and Explain the model with assumptions] 5. What are the various priority rules used in the process of sequencing? [Define sequencing and Explain the priority rules used in the process of Sequencing] 6. Explain the concept of replacement models. What are the limitations of replacement models? [Define the concept of replacement models Explain the importance of replacement models Explain the limitations of replacement models] OM0011 ENTERPRISES RESOURCE PLANNING 1. Write short notes on: Type of information required at various levels of the enterprise Service-Oriented Architecture (SOA) factor for developing ERP systems Role of ERP in Sales and Distribution Trans-shipment [Type of information required at various levels of the enterprise Service-Oriented Architecture (SOA) factor for developing ERP systems Role of ERP in Sales and Distribution Trans-shipment] 2. Write short notes on : Distribution Requirements Planning (DRP) Role of ERP Consultants Product Lifecycle Management (PLM) Collaborative CRM [Distribution Requirements Planning (DRP) Role of ERP Consultants Product Lifecycle Management (PLM) Collaborative CRM] 3. What are the benefits and features of ERP purchase module. [Listing of benefits of purchase module Description of features of purchase module] 4. What are the benefits and features of ERP financial module? [Listing of benefits of financial module Description of features of financial module] 5. Case Study: Implementation of ERP HRM System at ABC ABC is a US-based organisation that operates several museums, research centres, and zoological parks. A few years back, the organisation faced a number of issues in managing its human resource functions. This was due to the obsolescence of the existing human resource management system. The old system of the organisation was not able to provide accurate information related to employees.

Considering the on-going issues, ABC decided to implement the latest version of ERP HRM system called PeopleSoft HRMS V8.8 from Software Performance Systems, Inc. The implementation of this system was divided into four phases. First Phase: Focused on implementing personnel management, benefits administration, and payroll administration functions. Second Phase: Focused on implementing job requisition, labour relations, and workflow management features. Third Phase: Concerned with the development of an organisation-wide learning source to facilitate information and knowledge sharing. Fourth Phase: Focussed on competency mapping and personnel development. The implementation of the ERP HRM system not only improved human resource functions but also increased the overall operational efficiency of the organisation. Questions: a) Why was ABC facing problems related to HRM? How did they solve it? b) What are the advantages obtained by ABC after implementing the ERP HRM system? [a. List the HR problems ABC was facing. List the four phases of implementation b. List the advantages obtained by ABC after implementing the ERP HRM(mentioned in the case as well as what you think are the advantages)] 6. Discuss the ERP selection criteria [Explain the importance of selecting the right ERP system Explain the three major criteria for selecting an ERP system.]

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OM0012 SUPPLY CHAIN MANAGEMENT 1. What are the different factors affecting transportation decisions? [Description/outline of different factors and its sub factors in students own words] 2. Write short notes on risk pooling. [description of risk pooling importance of risk pooling in SCM listing and summarization(along with suitable examples for each) of four types of risk pooling] 3. Read the following case study and answer the questions given the end of the case study Best Supplier Relationship Management: Jaguar Land Rover and Gobel & Partner Jaguar Land Rover production line 8 October 2013 | CIPS Supply Management Awards 2013 “Jaguar Land Rover (JLR) transformed its position in customer satisfaction surveys and enhanced the quality of its products through an innovative partnership with a key supplier. By re-evaluating the way it deals with quality control and suppliers, Jaguar took top spot in the 2012 JD Power Survey for customer satisfaction and Land Rover raced up the chart. In 2008, the survey put Jaguar at nine and Land Rover at 34 for quality, described by JLR as “clearly an unsatisfactory situation” for a premium brand and stated that “something had to change”. Component quality was identified as the key issue – for some suppliers the proportion of rejected parts was as high as 65 per cent – and some finished vehicles were being put into ‘containment’ due to faulty components. This had knock-on effects including delayed customer shipments, production line stoppages that cost £2,000 per minute and the risk that faulty parts could make their way into completed vehicles. At the time, JLR was working with 16 different suppliers across three factories to undertake parts rework and containment, resulting in differing quality regimes and an inability to share data across the company. As a result, there was no single view of any given supplier’s quality history, which made

preventative action impossible. A new director of quality was appointed who launched a review of quality across the supply chain that identified potential improvements that could be made to the inspection of incoming components from suppliers. The Inbound Materials Project was established and the 16 suppliers dealing with quality control were reduced to one – Gobel & Partner (G&P) – who saw it as an opportunity to introduce innovations and boost investment in its Qtrak quality management system, which totals £2 million to date. This evolved into a partnership between JLR and G&P. Both realised that prevention was better than cure, and through Qtrak they could identify the component suppliers causing the most problems. Those with a recurrent history of reject parts were subject to a more rigorous inspection regime. G&P’s aim is to ensure no faulty part ever arrives at JLR production facilities and they now work on the premises of high-risk suppliers to review quality processes. The firm is also working at JLR’s new plant in China to ensure the right quality approach is in place from the beginning. Over six years, the relationship between the firms has evolved from a traditional adversarial situation, where G&P were treated as one of a number of commodity suppliers, to one where the two are working to the same goal of “bringing premium quality to premium brands”.Wolfram Leidtke, JLR board quality director, said: “JLR is a premium brand and accordingly needs to have premium quality vehicles. Procurement has aligned with this objective. G&P has been able to transfer their global knowledge and work with JLR to develop a new approach to incoming material quality and the results are starting to speak for themselves.’ ” Source: http://www.supplymanagement.com/analysis/features/2013/best-supplier-relationship-management-jaguar-land-rover-and-gobel-partner/ Question: Illustrate the role quality played as criteria in JLR choosing its supplier Gobel & Partner. Explain the importance of Gobel & Partner in the supply chain [Students should illustrate based on: How critical is component quality to JLR What were the effects of bad quality What were the issues JLR had to tackle to working with 16 suppliers The steps taken by JLR to improve quality Importance of the supplier] 4. “MTR Foods, the Bangalore-based food processing company, is planning to utilise the services of a third party manufacturer for the first time. The contracted plant in Mathura for producing vermicelli is expected to give it a push in the northern and eastern markets where it is trying to expand its presence. The company is also planning a capacity expansion in spices. MTR has nine plants in Bommasandra Industrial Area in Bangalore which caters to its product categories like spices and masala, beverages, vermicelli and frozen food. The company has so far produced its brands inhouse. ‘The plant in Mathura would help us supply to the north and eastern parts of the country. It would help us source wheat faster and also trim freight costs by 6-7 per cent,’ said Sanjay Sharma, chief executive officer, MTR Foods.” Source: http://www.business-standard.com/article/companies/mtr-foods-to-outsource-manufacturing-110041200084_1.html Which according to you may then be distribution strategy used by MTR? Justify your answer [Explanation on the facts fitting the strategy Identification of the strategy Rationale behind choosing the strategy Conclusion] 5. Write short notes on: Intercompany - interfunctional strategic scope: The maximise supply chain surplus view Capacitated plant location model [Intercompany - interfunctional strategic scope: The maximise supply chain surplus view Capacitated plant location model] 6. Briefly explain how information helps in resolving the important trade-offs involved in a supply chain. [Explanation of how information helps in resolving the important trade-offs]

OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT 1. Describe the Process of Quality Control. [Description of the steps of quality control(list the sub-steps under each step)] 2. What is meant by the capacity of a facility? Explain the different types of capacity [Define capacity of a facility and Explain the different types of capacities] 3. What are the factors affecting MRP. State the advantages and drawbacks of MRP [Listing of external and internal factors affecting MRP List advantages List drawbacks of MRP] 4. Arrange the following steps used in the process of production scheduling in a sequential order and briefly explain each of them: a. Preparing an MPS b. Assigning jobs to different work centres c. Developing an aggregate production schedule [Arrange of steps in sequential order Explain steps] 5. Write short notes on. Safety stock World class manufacturing [Safety stock(Explanation of safety stock and its importance) World class manufacturing (Explanation of world class manufacturing and its principles)] 6. What factors need to be taken into consideration while designing a product? [Define product design, Explain its importance, and Discuss the different factors needs to be considered while designing a product]

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SEM 3 PM SUMMER 2014 ASSIGNMENTS PM 0010 – INTRODUCTION TO PROJECT MANAGEMENT 1. Case Study: New Age Constructions New Age is a building construction organisation based in Bangalore. The organisation, which was established in the year 2005, is relatively new in this sector. The activities of the organisation are limited to Bangalore. There are a number of well-established builders in Bangalore. Therefore, initially New Age found it difficult to obtain large projects and undertook only small building projects. However, recently, New Age has got a lucrative contract for building a large shopping mall. The organisation finds the contract to be a stepping stone of its future success. Therefore, it is striving to deliver the project on time and within the planned budget. The organisation has hired Mr. Sinha as the project manager. To carry out the assigned project, Mr. Sinha has emphasised on three principles of project management including the principle of project strategy, the principle of team building, and the principle of satisfaction. During the project, Mr. Sinha communicated the relevant project information to all the team members. However, he did not prioritise maintaining a thorough documentation of the entire project. Seven months into the project, Mr. Sinha faced some major issues. He was asked by the management of the organisation to provide a complete project report on a day-to-day basis. Moreover, it was also

noticed that he used some extra human resource, which affected the project’s cost management as well. Mr. Sinha did not even consider the triple constraints of the project Questions: a. As a project manager of New Age, which knowledge areas and principles would you like to follow the most? b. Do you think considering the triple constraints would have helped Mr. Sinha? Justify your answer. [a. Summarise the various knowledge areas and principles in brief you would follow as a project manager of New Age b. Give your opinion if triple constraints would have helped Mr. Sinha Provide justification for the opinion] 2. Describe the five phases of a generic project lifecycle. (unit 1) [Describe each phase of a project lifecycle] 3. Write short notes on: Work breakdown structure Product line analysis Capital rationing Challenges in Social Cost Benefit Analysis (SCBA) [Work breakdown structure Product line analysis Capital rationing Challenges in Social Cost Benefit Analysis (SCBA)] 4. How would you classify the sources of financing infrastructure projects? [State the meaning of source of finance, Explain the external and Domestic sources of finance available in the infrastructure financing List financing sources available for infrastructure projects in India in tabular format] 5. Discuss the different types of project termination. [Discuss the types of project termination with suitable examples] 6. How is a monitoring system designed? [Explain what is done in each step of the process of designing a monitoring system] PM0011 – PROJECT PLANNING AND SCHEDULING 1. Write short note on: Controlling PMO (Project Management Office ) Bottom-up approach for estimating project planning Consequences of project delays Partnering [Controlling PMO (Project Management Office ) Bottom-up approach for estimating project planning Consequences of project delays Partnering] 2. Explain various stages of project scope management. [Briefly describe each stage of scope management] 3. Write short notes on : Scope change Porter model used by organisations to identify investment opportunities Tools for Project Scheduling Operating Feasibility [Scope change Porter model used by organisations to identify investment opportunities Tools for Project Scheduling Operating Feasibility] 4. Explain the various tools of project planning. [Briefly mention the role of project planning tools in an organisation Explain various tools that are used in project Planning] 5. Explain the meaning of CPM. Mention various steps involved in CPM. [Write the meaning of CPM Explain various steps associated with CPM] 6. What do you understand by cost of quality? Elaborate on various types of quality costs associated with a project. [Write the meaning of cost of quality Explain various types of quality costs associated with a project Write a note on Total quality costs]

PM 0012 – PROJECT FINANCE AND BUDGETING 1. Write short notes on: Lump sum contract Project Cost Profile Trade credit Types of project resources [Lump sum contract Project Cost Profile Trade credit Types of project resources] 2. Discuss the financing of telecommunication projects. [Explain the financing of telecommunication projects and Discuss the factors needs to be considered while financing a telecommunication project.] 3. Do lenders, sponsors, EPC contractors, and the government require project insurance? Explain [Give your opinion is project insurance required by lenders, sponsors, EPC contractors, and the government Provide justification to your answer from perspective of lenders, sponsors, EPC contractors, and the government] 4. Write short notes on: Expected Monetary Value (EMV) Earned Value Analysis (EVA) Optimal capital structure Net Present Value(NPV method of capital budgeting [Expected Monetary Value (EMV) Earned Value Analysis (EVA) Optimal capital structure Net Present Value(NPV method of capital budgeting] 5. Explain the role played by engineering advisors in project finance. [Explanation of the nature of the role played by engineering advisors in project finance Summarization of the role played by engineering advisors according four phases of activities] 6. Define PPP (Public Private Partnership) and list the advantages and disadvantages of PPP . [Define PPP List advantages of PPP List disadvantages of PPP]

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PM 0013 – MANAGING HUMAN RESOURCES IN PROJECTS 1. Write short notes on: Human Resource Cycle Role of a project manager Productivity measurement method of manpower estimation Managing Conflicts in a project [Human Resource Cycle Role of a project manager Productivity measurement method of manpower estimation Managing Conflicts in a project] 2. What is the need for building a team during any project? [Define team building and its significance Discuss the various reasons for building a project team 3 Write short notes on Qualities of a project leader Dealing with Poor Performers in a Project Team Minority groups Health issues of project team members [Qualities of a project leader Dealing with Poor Performers in a Project Team Minority groups Health issues of project team members] 4. What are the major roles that motivation plays in handling project environment? [Explain how motivation plays a considerable role in the success and failure of a project Discuss the major roles of motivation in a project environment] 5. Explain various types of collective bargaining. [Explanation of four types of collective bargaining] 6. What is a Human Resource Information System(HRIS). [Define HRIS Very briefly Functions of HRIS List any two advantages of HRIS List any two disadvantages of HRIS]

SEM 3 BANKING SUMMER 2014 ASSIGNMENTS MA0036- FINANCIAL SYSTEM AND COMMERCIAL BANKING 1. Visit website of any life insurance company and list the products for different age groups . [Products differences-] 2. Discuss whether issuing letter of credit, issuing guarantee are financial services. If so, in which category, will it come under? Differentiate between financial services offered by banks as well as other financial institutions. [Financial services Differences between banks and other financial institutions] 3. Discuss the role played by Bharti AXA Investment Managers Private Limited with reference to intermediary services. [Explain Intermediation Role played by Bharti AXA Investment Managers Private Limited with reference to intermediary services.] 4. Discuss the latest Monetary Policy statements released by the RBI for the year 2013 and list the salient features. [Explain Monetary Policy Features of Monetary Policy] 5. Discuss the CTS-2010 Standards and its effect on the customers. [CTS-2010 Standards Effect on customers] 6. Corporate Governance in banks is different from corporate governance in corporate world. Elaborate this statement. [Corporate governance Difference between banks and corporate world in corporate governance]

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MA0037- BANKING RELATED LAWS AND PRACTICES 1. Refer a bill of exchange and discuss its features. Elucidate the difference between a cheque and a bill of exchange. [Bill of exchange and its features Difference between cheque and bill of exchange] 2. A person deposits some jewellery with a bank as a security for a debt. After repaying the debt, he demands the return of the jewellery. He owes some other debts to the bank. Is he entitled to recover the jewels from the bank? [Discuss the lien and differentiate types of lien. Explain Rule in clayton’s case. Lien and different types of liens Rule in clayton’s case] 3. A mortgage a certain plot of building land to B and afterwards erects a house on the plot. For the purpose of his security, B is entitled to the house as well as the plot. Discuss the right of mortgager and mortgagee. [Rights of mortgager Rights of mortgagee] 4. Bangalore based Janalakshmi Financial Services has recently completed a securitization transaction worth INR 250 million with IFMR Capital. Closed on August 18th, IFMR Capital’s latest transaction Delta

Pioneer IFMR Capital 2010, is backed by 35,560 microloans originated by Janalakshmi, a microfinance NBFC (Non-Banking Financial Company). Explain registration of securitisation company or reconstruction company. Discuss the documents involved in this transaction. [Securitisation registration Documents] 5. Are digital records admitted as evidence under Banker’s book of evidence act? Discuss the conditions in the printout. [Banker’s book of evidence act conditions in the printout] 6. Rohit is not a customer of the bank. He is a university student. He applies for a banker’s cheque at the extension counter of a bank. He was refused at the first instance but the bank realised its mistake and agreed to issue the banker’s cheque. The process took more than 4 hours. What is the recourse available to Rohit? What type of documentary evidence can Rohit produce? What is the procedure for redressal of grievances under Banking ombudsman scheme? [Recourse available to Rohit Documentary evidence Banking ombudsman scheme] MA0038 -BANKING OPERATIONS 1. David is a money lender and lends money to the needy. Will David lend money charging market rate of interest or more? [Explain the intermediation process of banks. Differences in lending Intermediation process] 2. Assess the business potential for opening an extension counter of your bank in a medical college. List the possible benefits and infra requirements for the branch. [possible benefits and infra requirements for the branch.] 3. Please refer any commercial bank and write down the interest rates on deposits as quoted by the bank in the notice board. Discuss the basic objectives which the banks pursue while pricing their business loans? [Interest rates Basic objectives while pricing the business loans] 4. In every bank, there are many schemes for managing investments made by the clients. The banks provide a wide range of plans and schemes for investment. The banks deposit the money collected through their clients in many government projects apart from lending. Can the banks invest in liquidity plans of mutual funds? Discuss the composition of investments and investment policy guidelines. [Can the banks invest in liquidity plans of mutual funds composition of investments investment policy guidelines] 5. List out the banks that were merged during the financial year 2010-2012. Discuss the factors that affect mergers and acquisitions [List the mergers Factors] 6. BoI, was the first to cut its minimum rate of lending or the base rate by 0.25 per cent after a finance ministry diktat last week, is targeting to take domestic NIM up to 3.10 per cent for FY14 from previous year's 3 per cent. Discuss the factors that contribute to NIM. [Explain NIM Factors]

MA0039 - RETAIL BANKING 1. Log on to any commercial bank’s website and discuss the features of deposits and personal loan [Features of deposits Personal loans] 2. When your card is stuck in the ATM, discuss what action would you take? In this context, write a short note on ATM card. [Action taken Note on ATM card] 3. Discuss how Aadhaar card is used as a valid KYC norm. [KYC norms Aadhar card] 4. Conduct a need analysis in your area and list customer’s preferences with respect to banking products. [Need analysis Banking products] 5. A customer of the bank remits into his account Rs 1000. The currency notes are soiled and mutilated. Will the bank accept the cash? Discuss the RBI policy on currency chest and functions of the currency chest. [Action taken RBI policy on currency chest and functions of the currency chest] 6. Discuss the elements involved in transfer of funds [Transfer of funds process Elements]

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