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For peer review only The perspectives of healthcare providers on the nutritional management of patients on haemodialysis: an interview study Journal: BMJ Open Manuscript ID bmjopen-2017-020023 Article Type: Research Date Submitted by the Author: 10-Oct-2017 Complete List of Authors: Stevenson, Jessica; The Centre for Kidney Research Tong, Allison; The University of Sydney, Sydney School of Public Health Campbell, Katrina; Bond University, Faculty of Health Sciences and Medicine Craig, Jonathan; University of Sydney, Sydney School of Public Health Lee, Vincent; The University of Sydney, Westmead Clinical School <b>Primary Subject Heading</b>: Renal medicine Secondary Subject Heading: Nutrition and metabolism, Qualitative research Keywords: NUTRITION & DIETETICS, QUALITATIVE RESEARCH, Dialysis < NEPHROLOGY For peer review only - http://bmjopen.bmj.com/site/about/guidelines.xhtml BMJ Open on July 11, 2020 by guest. Protected by copyright. http://bmjopen.bmj.com/ BMJ Open: first published as 10.1136/bmjopen-2017-020023 on 8 March 2018. Downloaded from

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Page 1: For peer review only - BMJ Open · For peer review only 1 ABSTRACT Objective: To describe the perspectives of healthcare providers on the nutritional management of patients on haemodialysis

For peer review only

The perspectives of healthcare providers on the nutritional management of patients on haemodialysis: an interview

study

Journal: BMJ Open

Manuscript ID bmjopen-2017-020023

Article Type: Research

Date Submitted by the Author: 10-Oct-2017

Complete List of Authors: Stevenson, Jessica; The Centre for Kidney Research Tong, Allison; The University of Sydney, Sydney School of Public Health Campbell, Katrina; Bond University, Faculty of Health Sciences and

Medicine Craig, Jonathan; University of Sydney, Sydney School of Public Health Lee, Vincent; The University of Sydney, Westmead Clinical School

<b>Primary Subject Heading</b>:

Renal medicine

Secondary Subject Heading: Nutrition and metabolism, Qualitative research

Keywords: NUTRITION & DIETETICS, QUALITATIVE RESEARCH, Dialysis < NEPHROLOGY

For peer review only - http://bmjopen.bmj.com/site/about/guidelines.xhtml

BMJ Open on July 11, 2020 by guest. P

rotected by copyright.http://bm

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Page 2: For peer review only - BMJ Open · For peer review only 1 ABSTRACT Objective: To describe the perspectives of healthcare providers on the nutritional management of patients on haemodialysis

For peer review only

The perspectives of healthcare providers on the nutritional management of patients on

haemodialysis: an interview study

Jessica Stevenson, Westmead Clinical School, The University of Sydney, NSW, Australia; Centre

for Kidney Research, The Children’s Hospital at Westmead, Sydney, NSW, Australia

PhD candidate

Allison Tong, Sydney School of Public Health, The University of Sydney, Sydney, NSW,

Australia; Centre for Kidney Research, The Children’s Hospital at Westmead, Sydney, NSW,

Australia

Associate Professor in Qualitative Health Research

Katrina L. Campbell, Faculty of Health Sciences and Medicine, Bond University, Robina, QLD,

Australia

Associate Professor Faculty of Health Sciences and Medicine

Jonathan C. Craig, Sydney School of Public Health, The University of Sydney, Sydney, NSW,

Australia; Centre for Kidney Research, The Children’s Hospital at Westmead, Sydney, NSW,

Australia

Professor of Clinical Epidemiology

Vincent W. Lee, Westmead Clinical School, The University of Sydney, NSW, Australia; Centre for

Kidney Research, The Children’s Hospital at Westmead, Sydney, NSW, Australia; Department of

Renal Medicine, Westmead Hospital, Sydney, NSW, Australia

Australia

Associate Professor Renal Medicine

Correspondence to:

Jessica Stevenson, Centre for Kidney Research, The Children’s Hospital at Westmead, Westmead,

NSW 2145, Sydney, Australia

Phone: +61 2 9845 0120 Fax: +61 2 9845 1491 Email: [email protected]

Word count (Body): 3526

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ABSTRACT

Objective: To describe the perspectives of healthcare providers on the nutritional management of

patients on haemodialysis.

Design: Face-to-face semi-structured interviews, thematic analysis.

Setting: 21 haemodialysis centres across Australia.

Participants: 42 haemodialysis clinicians (nephrologists and nephrology trainees (15), nurses (12)

and dietitians (15))

Results: Six themes were identified: responding to changing clinical status (individualising

strategies to patient needs, prioritizing acute events, adapting guidelines), integrating patient

circumstances (assimilating life priorities, access and affordability), delineating specialty roles in

collaborative structures (shared and cohesive care, pivotal role of dietary expertise, facilitating

access to nutritional care, perpetuating conflicting advice and patient confusion, devaluing

nutritional specialty), empowerment for behaviour change (enabling comprehension of

complexities, building autonomy and ownership, developing self-efficacy through engagement,

tailoring self-management strategies), initiating and sustaining motivation (encountering

motivational hurdles, empathy for confronting life changes, fostering non-judgmental relationships,

emphasizing symptomatic and tangible benefits, harnessing support networks), and organisational

and staffing barriers (staffing shortfalls, readdressing system inefficiencies).

Conclusions: Organisational support with collaborative multidisciplinary teams and individualized

patient care were seen as necessary for developing positive patient-clinician relationships,

delivering consistent nutrition advice, and building and sustaining patient motivation to enable

change in dietary behaviour. Improving service delivery and developing and delivering targeted,

multifaceted self-management interventions may enhance current nutritional management of

patients on haemodialysis.

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ARTICLE SUMMARY

Strengths and limitations of this study:

• Interviews were conducted until saturation and we recruited participants from a range of

demographic characteristics, years of practice in haemodialysis, and geographical location of

dialysis unit.

• Participants were recruited from one country and therefore transferability to other countries

beyond Australia is uncertain.

Key messages:

• Renal clinician perspectives are reflected in six major themes: responding to changing clinical

status, integrating patient circumstances, delineating specialty roles in collaborative structures,

empowerment for behaviour change, initiating and sustaining motivation and organizational

and staffing barriers.

• Nutritional management is an important part of haemodialysis treatment, with emphasis being

placed on advice incorporating patients’ personal, social and cultural needs.

• Improving multidisciplinary team relationships, fostering positive patient-clinician

relationships and adopting new behaviour change interventions are important aspects that need

to be addressed.

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INTRODUCTION

Nutritional management for patients on haemodialysis (HD) aims to optimize nutritional status,

prevent or delay the progression of cardiovascular-related disease, and manage bone mineral

metabolism, serum electrolytes, and fluid (1). Clinicians are tasked to manipulate individual dietary

components, including protein, potassium, phosphorus, sodium and fluid, promote general healthy

eating, and simultaneously take into consideration co-morbid (e.g. diabetes, obesity) dietary needs,

and patients are expected to adhere to these complex requirements. Non-compliance to dialysis

treatment is associated with higher symptom burden, increased medical complications, reduced of

quality of life and approximately 30% higher risk of death (2, 3), with non-compliance to diet and

fluid restrictions higher (30-50% of patients) (2, 4) than for other elements of treatment. Given the

complex and changing nature of nutritional requirements in HD, patients require long-term

nutritional counselling from health professionals to effectively manage their multifaceted dietary

needs (5, 6).

Renal multidisciplinary teams, comprising nephrologists, nurses and dietitians, play a pivotal role in

providing nutritional counselling, thus there is a need to understand health professionals’ beliefs and

attitudes regarding nutritional management within the context of clinical care. However, there is

limited literature regarding renal clinicians’ experiences and perceptions regarding nutritional

management in patients on HD. Identifying the challenges, gaps and inefficiencies in current

practice can inform appropriate changes to service provision and the development of interventions

to support dietary change in patients. The aim of this study is to describe renal healthcare

providers’ perspectives in the nutritional management of patients on HD to guide patient care,

service delivery, and the design of interventions to improve nutritional and other important patient

outcomes.

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METHODS

We followed the Consolidated Criteria for Reporting Qualitative Health Research framework to

report this study (7).

Participant selection

Nephrologists (including nephrology trainees), nurses and dietitians, with experience in providing

care for adults on HD in Australia were eligible to participate. Participants were purposively

selected to include a range of age, gender, years of experience in nephrology, practice locations and

size of HD units. A snowball technique was also used whereby participants could nominate other

clinicians who they believed might offer a unique or important perspective on this topic. The

research team contacted potential participants via e-mail who were suggested by colleagues or other

participants. This study was approved by the Human Research Ethics Committee of The University

of Sydney, Australia.

Data collection

The interview guide was developed to include questions and prompts on clinical decision-making

and approaches to nutritional management (Supplementary File 1). Researcher J.S conducted semi-

structured interviews in-person at hospitals, conferences, venues, or by telephone, from April 2016

to November 2016 until data saturation was achieved within each discipline (i.e. nephrology,

nursing, and dietetics). All interviews were digitally audio-recorded and transcribed verbatim.

Data Analysis

Using principles of Grounded Theory and thematic analysis, J.S coded the transcripts using

HyperRESEARCH software (ResearchWare Inc. United States. Version 3.3) and inductively

identified concepts relating to decision-making in the nutritional management. Similar concepts

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were grouped into themes, with patterns, broader overarching concepts, and links among the

concepts searched for by one author (JS) and checked by another (AT). The research team discussed

preliminary findings and then invited participants to comment (i.e. member checking). Participant

feedback was coded and incorporated into revisions of the analytical framework.

RESULTS

Of the 51 participants contacted, 42 (83%) participated and included nephrologists (n=11, 26%),

nephrology trainees (n=4, 10%), dietitians (n=15, 36%), nurses (n=12, 29%) from 21 dialysis

centres across New South Wales (n=33), Queensland (n=7) and Victoria (n=2). Reasons for

clinicians not participating were due to clinical commitments (n=4) or non- response to invitation

(n=5). On average, the interviews lasted approximately 30 minutes and were conducted in-person

(62%) or on the telephone (38%). Participant characteristics are provided in Table 1.

We identified six major themes: responding to changing clinical status; integrating patient

circumstances; delineating specialty roles in collaborative structures; empowerment for behaviour

change; initiating and sustaining motivation; and organizational and staffing barriers. For each

theme, the sub-themes are described below. The themes relate to participants across all disciplines

unless specified. A thematic schema illustrating the relationships between themes is shown in figure

1. Illustrative quotes are provided in Table 2.

Responding to changing clinical status

Individualizing strategies to patient needs

Dietary needs in HD were seen as “dynamic” and needed “individualized” recommendations to

meet patients’ clinical needs. Participants took into account the patients’ quality of life and

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survival, as well as clinical indicators such as biochemistry, fluid status, symptomatology and co-

morbidities to guide recommendations. Participants noted that while patient education primarily

focused on standard topics (dietary electrolytes, fluid and protein), they attempted to avoid a “one

size fits all approach” and “blanket” recommendations.

Prioritizing acute events

Nephrologists and nurses agreed that “acute”, “life-threatening” issues, such as vascular access

complications, were prioritized above “preventative” dietary needs. Hyperkalaemia and fluid

overload were seen as “acute” issues needing immediate attention because of the association with

cardiovascular disease and mortality. In contrast, “long term consequences” such as malnutrition,

obesity, phosphorous control and dietary quality were seen to be of relatively lower priority.

Adapting guidelines

Participants reported multiple and conflicting guidelines created uncertainty and confusion when

providing nutritional advice. They depended on clinical judgment, past experience, and

contextualized guidelines based on treatment goals and co-morbidities. Some were sceptical about

the impact of nutrition, particularly dietary phosphate restriction on critical outcomes, such as

survival and cardiovascular disease, and thus did not emphasize this in their practice. Dietitians felt

that guidelines were too restrictive, and did not account for dietary quality or nutrient bioavailability

and chose to deviate from guidelines, particularly when patients had conflicting clinical needs.

Integrating Patient Circumstances

Assimilating life priorities

Participants reported taking into account patients’ values, goals, quality of life and social and

personal circumstances when providing nutrition education. Participants changed the focus of

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counselling based on treatment goals, with comprehensive nutritional counselling for transplant

candidates, whilst for older patients they focused on symptom management and quality of life.

Among dietitians, some were flexible with restrictions to allow patients to enjoy food particularly in

consideration of the patient priorities, cultural needs and circumstances.

Access and affordability

Dietitians and nurses raised concerns about financial insecurity limiting access to appropriate,

“healthy” foods for patients. In rural and remote areas, participants highlighted that the high cost of

“healthy” foods and lack of clean tap water were barriers to changing patients’ choices. Some felt

helpless in areas where patients did not have the opportunity to choose appropriate nutrition and

believed that there were no realistic strategies available to them to overcome these barriers.

Delineating specialty roles in collaborative structures

Shared and cohesive care

Participants regarded nutritional care as “everyone’s business” and required “co-management” from

all of the multidisciplinary team. Collaborative care was felt to be enhanced by face-to-face

interactions and regular communication. Participants felt that the role of the nephrologist and nurse

was to introduce nutritional issues, provide general education and facilitate access to a dietitian;

whereas the dietitian’s role was to provide specific, tailored education, particularly to complex

patients. Whilst being primarily responsible for patients’ nutritional management dietitians reported

being influenced by nephrologists’ attitudes to ensure a cohesive approach and “not butt heads”.

Pivotal role of dietary expertise

Nutrition was seen as a vital component of treatment and by some to be as important as dialysis and

medications. Participants believed that nutritional intake had direct (e.g. symptom burden) and

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indirect (e.g. higher pill burden) impacts on patients. Participants viewed dietitians as the experts

who could provide detailed, practical advice that was necessary to support dietary changes.

Dietitians felt better equipped than other staff to assimilate patients’ nutritional needs and priorities

and reported using active engagement techniques such as health coaching, individualized dietary

plans and shopping guides to build patients’ self-management skills.

Perpetuating conflicting advice and patient confusion

Providing consistent messages to patients was perceived to be important, however participants

reported differing nutritional priorities often led to conflicting advice being given. Some dietitians

perceived that nurses and nephrologists communicated restrictive, “black and white” dietary

recommendations to patients, which they speculated was due to inadequate nutrition knowledge.

Participants also observed that patients accessed information from the internet or complementary

medicine professionals (e.g. naturopaths) which contributed to patients’ confusion.

Devaluing nutritional specialty

Some perceived that nutritional care was often deprioritized and could be seen as an “after-

thought”. Participants reported there was variable support for the role of nutrition, particularly

among nephrologists. Some dietitians felt they needed to “prove” themselves to be knowledgeable

or have an established professional relationship before their input was sought. Dietitians generally

felt there was a lack of understanding among nephrologists and nurses about their role and scope of

practice and were frustrated when their advice seemed to be undermined.

Empowerment for behaviour change

Enabling comprehension of complexities

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Participants described the renal diet as “dynamic” with “complex scientific concepts” which could

be “over-clinicalized”, making it difficult for patients to comprehend. Patients with co-morbidities

or who had multiple nutritional issues (e.g. electrolytes and fluid) were observed to become

“overwhelmed”, less motivated and more likely to disengage. Participants believed that nutrition

counselling needed to be introduced earlier to allow patients to become familiar with the diet and

“set the tone” for dietary change. Participants discussed the importance of providing positively

framed, “relevant” and “holistic” nutrition messages to allow patients to adopt changes.

Building autonomy and ownership

Participants felt that patients have become “institutionalized” in the healthcare system and should

be encouraged to become active in their health care. Strategies and goal setting should be patient-

driven to create “ownership” and accountability. Participants did not see it as their role to ensure

adherence to the diet but to support patients to make “informed choices”.

Developing self-efficacy through engagement

Providing patients with a “road-map” for behaviour change by building patients’ confidence, self-

efficacy and problem solving skills was seen as paramount. Setting small realistic goals,

encouraging self-monitoring, providing positive feedback and health coaching were strategies

employed by participants. Given the complexity of the diet, conducting regular reviews and giving

actionable advice was felt to be important to enhance patients’ motivation and self-efficacy.

Tailoring self-management strategies

Participants reported, “no one strategy fits all” and some reported using a variety of approaches to

help improve patients’ self-management. Passive (e.g. behaviour and consequence education) and

active (e.g. interactive resources and feedback, motivational interviewing) strategies were used

depending on the “root of the problem”. Participants’ tried to match strategies with patients’ stage

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of change, health literacy, cognition and cultural needs. Future suggestions for interventions to

improve patient engagement included using reminder systems and visual cues (e.g. posters in

dialysis units), developing educational DVDs and cookbooks, enhancing the nursing role in

nutrition education and utilizing technology, such as mobile phone apps and online forums. Barriers

to developing and implementing new strategies included lack of time, meeting the needs of

culturally diverse populations and age-appropriateness of technology-based interventions.

Initiating and sustaining motivation

Encountering motivational hurdles

Participants discussed their struggle with patients’ lack of motivation or “will-power” to make

dietary changes. This lack of motivation left participants feeling “frustrated” and like “banging your

head against a wall”. Sometimes clinicians perceived this lack of motivation as patients “giving up”

once they reached dialysis or that patients felt they had “gotten away with it”. Participants

highlighted patients needed to be self-driven and internally motivated to make long-term dietary

changes.

Empathy for confronting life changes

Participants were empathetic to the difficulty of sustaining long-term motivation. Complex dietary

needs, the overwhelming nature of dialysis and personal circumstances were perceived to impact on

the patients’ ability to sustain motivation and maintain self-care. Participants noted change in

patients’ self-identity, lifestyle, financial circumstances and social roles (e.g. as parents or carers)

impacted on their ability to engage in their health care. Participants saw that deviations from

recommendations were “human nature” and it was important to balance dialysis treatment

restrictions, including nutrition, with other factors in patients’ lives.

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Fostering non-judgmental relationships

Developing long term, non-judgmental relationships with patients and families was seen as crucial

to gaining patients’ trust and changing behaviour. Participants focused on developing rapport and

personal relationships with patients and emphasized the importance of showing broader interest in

their life, and allowing disengaged patients to re-connect to services. Participants felt patients

sought advice from clinicians who gave the most time and attention, are familiar to them and those

who were culturally similar.

Emphasizing symptomatic and tangible benefits

Participants encouraged behaviour change through linking perceptible symptoms or benefits and

physical impacts to how patients felt to help improve motivation and give context to dietary

recommendations. Motivating patients to change dietary behaviours associated with acute

symptoms or consequences (e.g. fluid overload and hyperkalaemia) were seen to be easier.

Harnessing support networks

Participants found that involving family and other significant support people, particularly the

primary cook, in dietary education better enabled patients to change their eating behaviours.

Dietitians reported trying to “normalize” dietary restrictions that could be adopted by the family.

Social isolation was seen to be associated with poorer dietary behaviours and choices.

Organizational and staffing barriers

Staffing shortfalls

Nursing and dietetic participants were frustrated with inadequate staffing and resources, with some

feeling overwhelmed in their workloads. Inadequate staffing resulted in suboptimal, disjointed care,

with inadequate time to follow-up patient care plans or to provide health coaching. Some dietitians

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felt there was inadequate time for professional development or to participate in quality

improvement or research activities that could improve their practice or service delivery. Nurses

reported to have become “task-driven” and felt inadequate staffing lead to neglect of holistic care.

Readdressing system inefficiencies

Participants felt that nutritional care needed to be re-modelled and clinicians needed to “work

smarter”. Nurses and nephrologists wanted access to experienced dietitians who comprehended the

complexities of the renal diet, and some felt dietetic services could be re-focused to educate patients

“before pre-dialysis” in “primary care”. Improving multidisciplinary team collaboration and patient-

clinician communication was also seen as paramount by all disciplines.

DISCUSSION

Renal clinicians regarded nutritional management as an important component of care in HD that

required individualized strategies through integrating personal, social and cultural circumstances of

patients. They emphasized the need to support patients in developing self-efficacy and self-

management skills to become autonomous and take ownership of their dietary management.

However, ineffective multidisciplinary team communication and splintered inter-team dynamics,

coupled with inadequate staffing and resources, were barriers to implementing behaviour change

strategies and also perpetuated conflicting advice and patient confusion. They also found it

challenging when patients were perceived to lack motivation to make dietary changes, which they

attributed to difficulties in comprehension of complex concepts, poor access to healthy food (in

low-socioeconomic and remote communities), low education attainment, financial constraints and

the absence of social support. Shared care and access to dietary experts were seen to facilitate

patients’ understanding and acceptance of the renal diet and helped to develop and maintain

motivation.

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Differences in the approach and attitudes to nutrition management were apparent across disciplines,

with nephrologists and nurses reporting that they addressed nutritional issues in an ad-hoc manner

and reactively based on biochemistry and symptomatology because of time constraints and

prioritizing acute clinical needs. In contrast, dietitians aimed to provide regular support using

individualized, active behaviour change strategies (e.g. food exchanges, health coaching) to pre-

empt, identify and manage nutritional issues early. Dietitians believed that regular, gradual

counselling was necessary to avoid overwhelming patients with too much information and helped

enable patients to adopt dietary changes. However, dietitians felt they were under-resourced with

inadequate time to effectively educate and support patients.

In our study, clinicians felt that conflicting advice given to patients diminished their understanding

of the diet and created ambivalence towards the impact and role of diet. Differing nutritional

priorities and disjointed nutritional advice was reported to result from confusion due to the

multiplicity of conflicting guidelines and resources, inconclusive nutrition research and out-of-date

literature.

Clinicians, particularly dietitians, working in rural and remote areas felt that patient care and their

ability to affect clinical outcomes was impaired due to service limitations from working across large

geographical areas, patients’ overt financial insecurity, and lack of access to appropriate foods.

These challenges have also been reflected by experiences of service providers working with

Aboriginal patients on HD living in geographically isolated areas, where lack of appropriate public

health initiatives, logistical issues (e.g. lack of transportation) and inadequate staffing and resources

limited patient care (8).

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Clinicians reported being significantly challenged and frustrated by patients’ perceived lack of

motivation and resistance to dietary change. Clinicians working in peritoneal dialysis (9) and kidney

transplantation (10) have similarly reported they believe that poor dietary and lifestyle habits hinder

effective treatment (9, 10), whilst intrinsic motivation and support from social networks enabled

behaviour change (9). Developing motivation and engaging patients and their families is

particularly important in HD as diet and fluid regimens are more restrictive than for other

treatments. Renal clinicians in our study felt that comprehensive counselling with an experienced

dietitian was an important element of care and helped to motivate patients to make appropriate

dietary changes. Likewise, studies exploring patients’ experience have reported that patients prefer

dietary education from experts, such as renal dietitians, who can provide the necessary practical

advice and constructive feedback (11, 12). Equally, establishing mutually respectful and trusting

relationships helps patients to become empowered and engaged in their disease management (8, 10,

13), and interventions and counselling that develop knowledge, build self-efficacy and provide

regular monitoring have been associated with greater treatment adherence in HD patients (14, 15).

The complexity of the renal diet demands that clinicians have the knowledge and skills to provide

flexible, culturally and personally relevant nutrition counselling. The importance of providing

simplified, personalized counselling that normalizes dietary recommendations within the family and

social environments was emphasized in our study and has been reflected by studies exploring

patient (11, 12, 16) and clinician (8) experience. Interventions to enhance self-management should

be individualized, patient-driven and focused on skill development and sustaining motivation.

Structured, multifaceted educational interventions that incorporate elements such as behavioural

contracts, feedback based on self-monitoring, portion size awareness and clinician follow-up are

seen to enhance patient self-management and outcomes (17-19). Self-management programs are

best conducted within a collaborative multidisciplinary team environment (20) with positive inter-

team communication and improving continuity of care and patients’ experience (8, 21). However, in

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our study inadequate staffing and resources led to clinicians feeling under-equipped to provide the

necessary, complex counselling and in some instances undermining of dietary advice and perceived

under-appreciation of the dietitians’ role led to fractured team dynamics and inconsistent nutrition

messages being disseminated.

The development and adoption of time and resource efficient behaviour change interventions to

support clinicians and patients is needed. Technology-based interventions have been gaining

increasing attention and provide a new opportunity to engage with people to improve health

behaviours, including those in geographically isolated and low socioeconomic areas. There is

limited literature reporting the use of technology-based interventions to change dietary behaviours

in CKD. However, systematic reviews exploring the impact of technology-based interventions have

reported improved dietary behaviours in coronary heart disease (CHD) (22) and similar or improved

outcomes in a range of CHD (23, 24) and diabetes (25-27) clinical outcomes when using mobile

phone, web and telemedicine interventions.

Our study documents a wide spectrum of opinions and experiences of a diverse group of renal

clinicians, which enabled comparisons across disciplines; however there are some potential

limitations. Our participants were all English speaking and were based in Australian dialysis units,

which may limit transferability of our results. However, similarities with these findings and studies

conducted in other countries such as the US and UK suggest that our findings may be broadly

applicable (10, 21). However, the relevance of some of the concepts in our study to other regions

with different cultural and social norms is uncertain.

Providing united and shared-care, building positive and collaborative multidisciplinary team

relationships, and fostering positive patient-clinician relationships are pivotal aspects to be

addressed. Changes to service delivery and adopting new behaviour change interventions to

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effectively support patients in managing their disease need to be considered. Based on our findings

and previous literature, table 3 outlines our suggestions and recommendations for change in HD

dietary management.

There is a need for high quality research to investigate the efficacy of self-management

interventions. Tele-health, mobile phone, computer or Internet interventions are gaining rapid and

widespread traction and offer clinicians new means of patient interaction, which may be cost, and

time efficient and reduce barriers, such as time constraints and geographical location. Systematic

reviews have been limited to low quality evidence and there is little guidance for practice (24-27).

Gaining an understanding of patients’ perspectives regarding the renal diet, perceived barriers and

strategies that help improve self-efficacy and self-management are needed to ensure interventions

meet patients’ needs.

Renal healthcare providers view dietary management as a critical component of patient care

however; suboptimal multidisciplinary team relationships and organizational barriers result in

disjointed care, contribute to patient confusion and ambivalence and limit the implementation of

self-management strategies. Supporting patients’ to take ownership of their disease and being able

to effectively manage their dietary needs was seen by clinician’s as essential to improving care on

HD. Adoption of new service delivery models and self-management interventions are needed to

enhance the nutritional management of patients on HD.

Acknowledgements

We thank all participants for sharing their interesting thoughts and perspectives for this study.

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Contributions

JS participated in the design of the study, conducted the interviews, transcribed the interviews,

carried out thematic analysis and drafted the manuscript. AT, KLC, JCC, VWL designed the study,

participated in the thematic analysis and provided critical review of the manuscript. All authors

made substantial contributions to conception and design, acquisition of data, or analysis and

interpretation of data; drafting the article or revising it critically for important intellectual content;

and provided final approval of the version to be published. All authors had full access to all of the

data in the study and can take responsibility for the integrity of the data and the accuracy of the data

analysis.

Ethics approval

All participants provided written and voluntary informed consent. The study was approved by the

University of Sydney Ethics Committee (20130616).

Funding statement:

JS is supported by a National Health and Medical Research Council Better Evidence and

Translation in Chronic Kidney Disease (BEAT-CKD) Program Grant (1092579).

Declaration of competing interests

The authors do not have any competing interests of conflicts of interest to declare.

Data sharing

No additional data are available.

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10. Spigner C, Lyles CR, Galvin G, et al. A Qualitative Assessment of Personal and Social

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Perceived Barriers and Support Strategies for Reducing Sodium Intake in Patients with Chronic

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13. Palmer SC, Hanson CS, Craig JC, et al. Dietary and Fluid Restrictions in CKD: A Thematic

Synthesis of Patient Views From Qualitative Studies. Am J Kidney Dis 2015;65(4):559-573.

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Japanese haemodialysis patients. Int J Nurs Prac 2001;7(6):431-439.

15. Oh HS, Park JS, Seo WS. Psychosocial influencers and mediators of treatment adherence in

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16. Palmer S, Hanson C, Craig J, et al. Dietary and fluid restrictions in CKD: A thematic

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17. Desroches S, Lapointe A, Ratte S, et al. Interventions to enhance adherence to dietary advice

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18. Mason J, Khunti K, Stone M, et al. Educational interventions in kidney disease care: a

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20. Bonner A, Havas K, Douglas C, et al. Self-management programmes in stages 1-4 chronic

kidney disease: a literature review. J Ren Care 2014;40(3):194-204.

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21. Swallow V, Smith T, Webb NJA, et al. Distributed expertise: qualitative study of a British

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22. Kelly JT, Reidlinger DP, Hoffmann TC, et al. Telehealth methods to deliver dietary

interventions in adults with chronic disease: a systematic review and meta-analysis. Am J Clin Nutr

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23. Chow C, Redfern J, Hillis G. Effect of lifestyle-focused text messaging on risk factor

modification in patients with coronary heart disease: a randomised clinical trial. Am Med Assoc

2015;314(12):9.

24. Widmer R, Collins N, Collins C, et al. Digital Health Interventions for the prevention of

cardiovascular disease: a systematic review and meta-analysis. Mayo Clinic Proc 2015;90(4):12.

25. Zhai Y, Zhu W, Cai Y, et al. Clinical and cost-effectiveness of telemedicine in type 2

diabetes mellitus: a systematic review and meta-analysis. Medicine 2014;93(28).

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adults with type two diabetes mellitus. Cochrane Database of Syst Rev 2013;28(3).

27. Cotter A, Durant N, Agne A, et al. Internet interventions to support lifestyle modification for

diabetes management: a systematic review of the evidence. J Diab Complications 2014;28(2):9.

28. Kent PS, McCarthy MP, Burrowes JD, et al. Academy of Nutrition and Dietetics and

National Kidney Foundation: revised 2014 standards of practice and standards of professional

performance for registered dietitian nutritionists (competent, proficient, and expert) in nephrology

nutrition. J Acad Nutr Diet 2014;114(9):1448-1457.e45.

29. Desroches S, Lapointe A, Deschênes S-M, Bissonnette-Maheux V, Gravel K, Thirsk J, et al.

Dietitians' Perspectives on Interventions to Enhance Adherence to Dietary Advice for Chronic

Diseases in Adults. Can J Diet Prac Res 2015;76(3):103-6.

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Table 1: Participant Characteristics

Characteristics Number (%)

Role

Nephrologist 11 (26)

Nephrology trainees 4 (10)

Nurse 12 (28)

Dietitian 15 (36)

Sex

Male 9 (22)

Female 33 (78)

Age (years)

20-29 7 (17)

30-39 12 (28)

40-49 13 (31)

50-59 8 (19)

60-69 2 (5)

Experience in haemodialysis (years)

0-5 13 (31)

6-10 8 (19)

11-15 2 (5)

15+ 19 (45)

Size of dialysis unit (number of

patients)

1-50 10 (24)

51-100 5 (12)

101-200 16 (38)

201-300 3 (7)

301-400 1 (2)

401-500 2 (5)

500+ 5 (12)

Location of dialysis unit

New South Wales 33 (78)

Queensland 7 (17)

Victoria 2 (5)

Geographical Location

Metropolitan 24 (57)

Rural / regional 18 (43)

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Supplementary File 2: Illustrative quotes

Theme Illustrative quotations

Responding to changing clinical status

Individualizing

strategies to patient

needs

It depends a little bit on the patient and what their main problems are. Whether they are overweight, underweight, malnourished, nourished, active, inactive, have

problems with their potassium, diabetic. (Nephrologist)

Prioritizing acute

events

Acute medical problems are at the forefront, rather than focusing on preventative medicine, which is what I think nutrition is. (Nephrologist)

You can kill with fluid overload; you can kill with high potassium. (Nephrologist)

Adapting guidelines It’s finding that balance between what is clinically appropriate and best dietetically with what is appropriate for a patient. (Dietitian)

Integrating Patient Circumstances

Assimilating life

priorities

It is the whole picture. It is diet, it is sleep, it is their sex life, it is putting needles in their arms, and it is the 12-year-old daughter. You do have to take all of that in.

(Nurse)

Helping them find realistic choices, despite the fact that they may be higher in phosphorus, in the big picture they’re going to be better off eating than not eating.

(Dietitian)

Access and

affordability

What hope do you have in trying to make healthy dietary changes when it easier to buy white bread and a couple of bucks worth of chips, versus fruit and vegetables

that are almost going off and are frightfully expensive. (Dietitian)

It is really difficult to make appropriate food choices when you have got nothing there. (Dietitian)

Delineating specialty roles in collaborative structures

Shared and cohesive

care

Making sure that I’m keeping my own integrity in terms of what I know is important and what I prioritise, but going in line with what the nephrologist thinks as well.

I think that helps us work as a team more, rather than be butting heads. (Dietitian)

“I will work with what I know are acceptable limits. So if one nephrologist is very liberal with something, like potassium for instance, in his patients I am not going

to be (restrictive). It does influence my practice” (Dietitian).

Pivotal role of dietary

expertise

Ultimately if you don’t put it (food) in in the first place you don’t have to rectify it on dialysis or with pills. (Nephrologist)

I think where the dietitian is adding to the team is looking what they are currently eating, how can we modify and what options do they have. (Nephrologist)

Perpetuating

conflicting advice

and patient confusion

It’s the challenge of multiple arms of advice that a patient needs to try comply with. And that can change from even doctor to doctor, some person may emphasize

more, the next person may not, so the patient thinks it’s ok we can have whatever we want. (Nephrologist)

I would have nurses telling patients one thing, doctors telling them the other thing, and me telling them the third thing. (Dietitian)

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Devaluing nutritional

specialty

It’s interesting some of the things that doctors say to you, you think really? You don’t realize that that’s part of the role we play? (Dietitian)

I feel like it is often the last thing on their (nephrologists’) list. Given that patients also have multiple co-morbidities that they are juggling and they are referred to

so many other health practitioners, I think allied health get left out. (Dietitian)

I have worked with several dietitians that I think have made a difference, but it has not been consistent. One problem is that we have very junior dietitians.

(Nephrologist)

Anyone will be aware of the importance that diet plays in renal disease, but I can’t say if all nephrologists appreciate the value the dietitian brings. (Nephrologist)

Empowerment for behaviour change

Enabling

comprehension of

complexities

If they can’t understand the importance of all the different nutritional factors then that makes it really hard for them. I mean why would you be motivated if you can’t

really understand it? (Dietitian)

I have found my approach to educating the patients about the importance of these (nutrition) things would arrive too late. So they’ve already ended up in hospital

because they haven’t stuck to their fluid restriction and then it’s educating them. (Nephrologist)

If you are talking out of their realm of understanding, not comprehension, but it’s not relevant to their lives, it is mute advice, it doesn’t help. (Nephrologist)

I think the only way you get people to change their behaviour is by selling them on the message, why there is a benefit to changing. People won’t do things that are

difficult for no reason. (Nephrologist)

Building autonomy

and ownership

These are adults, they make their own decisions. We provide opportunity, we provide education. (Nephrologist)

I think if a patient makes a choice and the choice is informed in the context of their situation, then I’m happy to go along with it. (Nephrologist)

Developing self-

efficacy through

engagement

Have them set their own goals with our guidance, so that we can achieve that step by step. (Dietitian)

It’s often working on small swaps, so trying to be very practical and realistic in the things that you are going to encourage them to have. (Dietitian)

I try and target just one thing that is the main issue. I think we all overload our patients with information and they don’t absorb it. (Nephrologist)

Praising small goals, setting small goals for people and rewarding people with praise. So that positive reinforcement. (Nurse)

Tailoring self-

management

strategies

Giving them clear instructions and clear guidance and options. (Nephrologist)

I think some strategies are more effective on certain patients than others. A patient who is struggling, then compromise may be a better strategy. Patients who

appear to not have any interest that’s when my strategy will be explaining the outcomes. It’s trial and error. (Nephrologist)

You’re 5L over, pick up 5kg of oranges, carry them around for a few hours and then imagine that’s what your heart is doing. (Nurse)

Initiating and sustaining motivation

Encountering

motivational hurdles

I find it incredibly frustrating and it doesn’t feel like a good use of time, and it’s not fulfilling as a dietitian to keep banging your head against a wall. (Dietitian)

Trying to get them to see the need and the importance behind the dietary changes, coz they feel well or they don’t understand how the diet can impact on how they

feel. (Dietitian)

Empathy for They’ve got other things going on that are important and that’s valid really isn’t it? I can see that nutrition isn’t always my highest value thing in my life either, so I

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confronting life

changes

can empathize. (Dietitian)

There is a mum who has lots of children who frequently misses dialysis. I have tried the carrot with her, the stick with her but at the end of the day she is a full

mother, her husband is in and out of jail, and she has to be there for her kids. I can’t change that.(Nephrologist)

Fostering non-

judgmental

relationships

When you’re first meeting a patient, it’s not about diet; it’s about establishing a relationship. (Dietitian)

Sometimes nutrition is not going to be the patient’s priority, but always leaving that door open so that they know that you haven’t just dismissed them. (Dietitian)

You don’t want to get to the point where you get that push back and you lose the rapport and they just see you as the fun police. (Dietitian)

Emphasizing

symptomatic and

tangible benefits

One lady was telling me her legs were just so heavy she found it hard to walk around. So I linked that education with that she was fluid overloaded all of the time.

(Dietitian)

You only need 1 or 2 times to be in hyperkalaemia in CCU to realize it is clearly life-threatening so they change the way (they eat). (Nephrologist)

Harnessing support

networks

The patient might understand and then they go home and mum is cooking or the wife’s cooking and if she doesn’t also have an understanding of this then obviously

that’s going to be critical to their outcome as well. (Nurse)

I try and link the family in with this diet as well. So having limited salt is not just for you because you are a renal patient, it’s good for your whole family. (Dietitian)

Organisational and staffing barriers

Staffing shortfalls We are then not getting to go through and do a general follow up or anything like that; it feels a little bit like band-aiding. (Dietitian)

I actually had tears a couple of times because I just feel like I can’t assess my patients properly. (Nurse)

Since I have come into this position I feel like I am drowning. (Dietitian)

Readdressing system

inefficiencies

Our traditional approach is not working, so we need to change. (Nephrologist)

If their (eGFR) 15 you are too late, it (nutrition education) needs to start even before pre-dialysis, in primary health care. (Nurse)

The primary deficit is we haven’t communicated with them (patients) in the first place. (Nephrologist)

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Table 3: Recommendations for clinical practice

Domain Suggested strategies and actions

Organisational

environment

Enhance team dynamics

• Encourage development of unique roles and responsibilities (21) for medical, nursing

and dietetic disciplines

• Encourage professional development and training to build expertise (28, 29)

- inter-discipline education and training sessions to build awareness and appreciation

for all roles

• Train and support dietitians to reach proficient and expert levels of practice (28):

- undertaking post-graduate renal nutrition training

- mentoring with senior dietitians

- training with nephrologists and nurses to develop non-nutrition, clinical knowledge

• Facilitate team building through regular communication and shared work spaces in or

near dialysis units

Service delivery

• Facilitate continuity of care of dietetic services through extended rotation schedules or

permanent roles within clinical specialties

Support research

• Prioritization of shared research and quality improvement activities into core business

of multidisciplinary team

Self-management

support

Patient engagement

• Engage with patients and communities to determine needs to develop appropriate

interventions

Enhance patient understanding and ownership

• Provide nutrition counselling before commencement of HD

• Simplify nutrition messages (11, 12)

• Provide practical advice that is culturally, socially and personally relevant (8, 11, 12)

• Develop a tool-kit of self-management strategies to implement multifaceted

interventions that can be individualized to patient needs (12, 17, 19, 29)

• Develop dialysis unit education materials (e.g. educational posters, newsletters, topical

poster boards)

• Explore technology-based interventions to support and enhance current nutrition

education in HD

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Thematic Schema

150x109mm (300 x 300 DPI)

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Supplementary File 1: Health Professional Interview Guide

1. Informed consent and demographics

• Obtain informed consent

• Collect demographic data and clinical characteristics

2. Introduction

Can you please tell me briefly about your role in caring for patients on hemodialysis

- clinical management, use of evidence based practice guidelines or policies

3. Current practice and decision-making regarding diet and lifestyle management

a) Could you outline, in general, what you suggest or recommend to patients on

hemodialysis in terms of diet and lifestyle management?

b) What aspect of the renal diet do you think is the most/least important in

hemodialysis and why?

- E.g. Potassium / phosphate / fluid / salt / diabetic diet/ other

c) In the context of caring for patients on hemodialysis as a whole (medications,

dialysis etc) on a scale of 0 (not important at all) to 10 (most important), how

would you rate the importance of diet in managing patient on hemodialysis and

why?

d) What do you think is the most/least challenging part of lifestyle (diet, physical

activity) management for you to deal with? And why.

- E.g. Lack of knowledge / education, Social factors, Financial constraints

e) Can you give examples of when patient preferences/behavior conflicts with what

is clinically recommended, how do you navigate those situations?

f) Do you have any “success stories” where a patient changed their lifestyle and had

improved outcomes?

4. Suggestions for improving diet and lifestyle management

a) Can you suggest some things that might help promote behavior, particularly

related to nutrition and physical activity in the hemodialysis population?

- E.g. Technology, counseling techniques

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Supplementary File. COREQ Checklist

No. Item Comment

Domain 1: Research team and reflexivity

1 Interview/facilitator Page 4: JS

2 Credentials Page 1: JS (BHSc, MND, PhD candidate)

3 Occupation Page 1: JS, PhD Candidate, AT Associate Professor in Qualitative Health Research; KLC, Associate Professor Faculty of Health Sciences and Medicine; JCC, Professor of Clinical Epidemiology; VWL Associate Professor Renal Medicine

4 Gender Page 1: JS (Female)

5 Experience and training Page 4-5: JS was supervised by AT who also conducted data analysis. AT has conducted and published qualitative research and lectures in qualitative methods and methodology.

6 Relationship established Page 4: None

7 Participant knowledge of the interviewer

Page 4: JS is conducting a study to elicit renal health professionals perspectives on nutritional management in haemodialysis

8 Interviewer characteristics Page 4

Study design

9 Theoretical framework Page 4: Grounded theory

10 Sampling Page 4: Purposive and snowballing

11 Method of approach Page 4: Email

12 Sample size Page 5: N=42 (refer to table 1)

13 Non-participation Page 5: N=9 due to clinical commitments or non-response

14 Setting of data collection Page 4: Clinic offices, hospital meeting rooms, conference venues, by telephone

15 Presence of non-participants Page 4: None

16 Description of sample Page 5 and Refer to Table 1

17 Interview guide Page 4: Provided in Supplementary File 1

18 Repeat interviews Page 4: Single interview conducted

19 Audio/visual recording Page 4: Interviews were audio recorded

20 Field notes Yes JS recorded field notes

21 Duration Page 5: Mean duration 30 minutes

22 Data saturation Page 4: Yes

23 Transcripts returned Page 5: No

Analysis and findings

24 Number of data coders Page 5: JS/AT

25 Description of the coding tree Page 5

26 Derivation of themes Page 4: Inductively derived from data

27 Software Page 4: HyperRESEARCH

28 Participant checking Page 5: Yes, preliminary results were sent to all participants who were given two weeks to provide feedback for integration into the final analysis

29 Quotations presented Refer to Table 2

30 Data and findings consistent Refer to table 2: Quotations provided to illustrate each theme.

31 Clarity of major themes Page 5-12: Yes

32 Clarity of minor themes Page 5-12: Yes

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The perspectives of healthcare providers on the nutritional management of patients on haemodialysis in Australia: an

interview study

Journal: BMJ Open

Manuscript ID bmjopen-2017-020023.R1

Article Type: Research

Date Submitted by the Author: 26-Dec-2017

Complete List of Authors: Stevenson, Jessica; The Centre for Kidney Research Tong, Allison; The University of Sydney, Sydney School of Public Health Campbell, Katrina; Bond University, Faculty of Health Sciences and

Medicine Craig, Jonathan; University of Sydney, Sydney School of Public Health Lee, Vincent; The University of Sydney, Westmead Clinical School

<b>Primary Subject Heading</b>:

Renal medicine

Secondary Subject Heading: Nutrition and metabolism, Qualitative research

Keywords: NUTRITION & DIETETICS, QUALITATIVE RESEARCH, Dialysis < NEPHROLOGY

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The perspectives of healthcare providers on the nutritional management of patients on

haemodialysis in Australia: an interview study

Jessica Stevenson, Westmead Clinical School, The University of Sydney, NSW, Australia; Centre

for Kidney Research, The Children’s Hospital at Westmead, Sydney, NSW, Australia

PhD candidate

Allison Tong, Sydney School of Public Health, The University of Sydney, Sydney, NSW,

Australia; Centre for Kidney Research, The Children’s Hospital at Westmead, Sydney, NSW,

Australia

Associate Professor in Qualitative Health Research

Katrina L. Campbell, Faculty of Health Sciences and Medicine, Bond University, Robina, QLD,

Australia

Associate Professor Faculty of Health Sciences and Medicine

Jonathan C. Craig, Sydney School of Public Health, The University of Sydney, Sydney, NSW,

Australia; Centre for Kidney Research, The Children’s Hospital at Westmead, Sydney, NSW,

Australia

Professor of Clinical Epidemiology

Vincent W. Lee, Westmead Clinical School, The University of Sydney, NSW, Australia; Centre for

Kidney Research, The Children’s Hospital at Westmead, Sydney, NSW, Australia; Department of

Renal Medicine, Westmead Hospital, Sydney, NSW, Australia

Australia

Associate Professor Renal Medicine

Correspondence to:

Jessica Stevenson, Centre for Kidney Research, The Children’s Hospital at Westmead, Westmead,

NSW 2145, Sydney, Australia

Phone: +61 2 9845 0120 Fax: +61 2 9845 1491 Email: [email protected]

Word count (Body): 3526

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ABSTRACT

Objective: To describe the perspectives of healthcare providers on the nutritional management of

patients on haemodialysis, which may inform strategies for improving patient-centred nutritional

care.

Design: Face-to-face semi-structured interviews were conducted until data saturation, and thematic

analysis based on principles of Grounded Theory.

Setting: 21 haemodialysis centres across Australia.

Participants: 42 haemodialysis clinicians (nephrologists and nephrology trainees (15), nurses (12)

and dietitians (15)) were purposively sampled to obtain a range of demographic characteristics and

clinical experiences.

Results: Six themes were identified: responding to changing clinical status (individualising

strategies to patient needs, prioritizing acute events, adapting guidelines), integrating patient

circumstances (assimilating life priorities, access and affordability), delineating specialty roles in

collaborative structures (shared and cohesive care, pivotal role of dietary expertise, facilitating

access to nutritional care, perpetuating conflicting advice and patient confusion, devaluing

nutritional specialty), empowerment for behaviour change (enabling comprehension of

complexities, building autonomy and ownership, developing self-efficacy through engagement,

tailoring self-management strategies), initiating and sustaining motivation (encountering

motivational hurdles, empathy for confronting life changes, fostering non-judgmental relationships,

emphasizing symptomatic and tangible benefits, harnessing support networks), and organisational

and staffing barriers (staffing shortfalls, readdressing system inefficiencies).

Conclusions: Organisational support with collaborative multidisciplinary teams and individualized

patient care were seen as necessary for developing positive patient-clinician relationships,

delivering consistent nutrition advice, and building and sustaining patient motivation to enable

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change in dietary behaviour. Improving service delivery and developing and delivering targeted,

multifaceted self-management interventions may enhance current nutritional management of

patients on haemodialysis.

Strengths and limitations of this study:

• Face-to-face, semi-structured interviews were conducted with multi-disciplinary clinicians

purposively sampled across dialysis units in Australia to obtain in-depth and diverse data on

their perspectives regarding nutritional management.

• The range of perspectives obtained may inform the development and implementation of future

nutrition interventions in haemodialysis.

• Participants were recruited from one country and therefore transferability to other countries

beyond Australia is uncertain.

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INTRODUCTION

Nutritional management for patients on haemodialysis (HD) aims to optimize nutritional status,

improve quality of life by minimising symptoms and complications related to excess dietary intake

(1), and to empower patients to manage their dietary needs. Clinicians are tasked to manipulate

individual dietary components, including protein, potassium, phosphorus, sodium and fluid,

promote general healthy eating, and simultaneously take into consideration co-morbid (e.g.

diabetes, obesity) dietary needs, and patients are expected to adhere to these complex requirements.

Non-compliance to dialysis treatment is associated with higher symptom burden, increased medical

complications, reduced of quality of life and approximately 30% higher risk of death (2, 3), with

non-compliance to diet and fluid restrictions higher (30-50% of patients) (2, 4) than for other

elements of treatment. Given the complex and changing nature of nutritional requirements in HD,

patients require long-term nutritional counselling using multiple interventions to improve adherence

and empower patients to self-manage their dietary needs (5-7). Patients want consistent dietary

counselling to support their changing dietary needs, however feel that current nutritional

counselling is inadequate (8, 9).

Renal multidisciplinary teams, comprising nephrologists, nurses and dietitians, play a pivotal role in

providing nutritional counselling, thus there is a need to understand health professionals’ beliefs and

attitudes regarding nutritional management within the context of clinical care. However, there is

limited literature regarding renal clinicians’ experiences and perceptions regarding nutritional

management in patients on HD. Identifying the challenges, gaps and inefficiencies in current

practice can inform appropriate changes to service provision and the development of interventions

to support dietary change in patients. The aim of this study is to describe renal healthcare

providers’ perspectives in the nutritional management of patients on HD to guide patient care,

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service delivery, and the design of interventions to improve nutritional and other important patient

outcomes.

METHODS

We followed the Consolidated Criteria for Reporting Qualitative Health Research framework to

report this study (10).

Participant selection

Nephrologists (including nephrology trainees), nurses and dietitians, with experience in providing

care for adults on HD in Australia were eligible to participate. Participants were purposively

selected to include a range of age, gender, years of experience in nephrology, practice locations and

size of HD units. Participants were initially identified from the investigators collegial networks and

a snowball technique was also used whereby participants could nominate other clinicians who they

believed might offer a unique or important perspective on this topic. The research team contacted

potential participants via e-mail who were suggested by colleagues or other participants. This study

was approved by the Human Research Ethics Committee of The University of Sydney, Australia.

Data collection

The interview guide was developed to include questions and prompts on clinical decision-making

and approaches to nutritional management (Supplementary File 1). Researcher J.S conducted semi-

structured interviews in-person at hospitals, conferences, venues, or by telephone, from April 2016

to November 2016 until data saturation was achieved within each discipline (i.e. nephrology,

nursing, and dietetics). All interviews were digitally audio-recorded and transcribed verbatim.

Data Analysis

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Using principles of Grounded Theory and thematic analysis, J.S coded the transcripts using

HyperRESEARCH software (ResearchWare Inc. United States. Version 3.3) and inductively

identified concepts relating to decision-making in the nutritional management. Similar concepts

were grouped into themes, with patterns, broader overarching concepts, and links among the

concepts searched for by one author (JS) and checked by another (AT). The research team discussed

preliminary findings and then invited participants to comment (i.e. member checking). Participant

feedback was coded and incorporated into revisions of the analytical framework.

RESULTS

Of the 51 participants contacted, 42 (83%) participated and included nephrologists (n=11, 26%),

nephrology trainees (n=4, 10%), dietitians (n=15, 36%), nurses (n=12, 29%) from 21 dialysis

centres across New South Wales (n=33), Queensland (n=7) and Victoria (n=2). Reasons for

clinicians not participating were due to clinical commitments (n=4) or non- response to invitation

(n=5). On average, the interviews lasted approximately 30 minutes and were conducted in-person

(62%) or on the telephone (38%). Participant characteristics are provided in Table 1.

Table 1: Participant Characteristics

Characteristics Number (%)

Role

Nephrologist 11 (26)

Nephrology trainees 4 (10)

Nurse 12 (28)

Dietitian 15 (36)

Sex

Male 9 (22)

Female 33 (78)

Age (years)

20-29 7 (17)

30-39 12 (28)

40-49 13 (31)

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50-59 8 (19)

60-69 2 (5)

Experience in haemodialysis (years)

0-5 13 (31)

6-10 8 (19)

11-15 2 (5)

15+ 19 (45)

Size of dialysis unit (number of

patients)

1-50 10 (24)

51-100 5 (12)

101-200 16 (38)

201-300 3 (7)

301-400 1 (2)

401-500 2 (5)

500+ 5 (12)

Location of dialysis unit

New South Wales 33 (78)

Queensland 7 (17)

Victoria 2 (5)

Geographical Location

Metropolitan 24 (57)

Rural / regional 18 (43)

We identified six major themes: responding to changing clinical status; integrating patient

circumstances; delineating specialty roles in collaborative structures; empowerment for behaviour

change; initiating and sustaining motivation; and organizational and staffing barriers. For each

theme, the sub-themes are described below. The themes relate to participants across all disciplines

unless specified. A thematic schema illustrating the relationships between themes is shown in figure

1. Illustrative quotes are provided in Table 2.

Table 2: Illustrative quotes

Theme Illustrative quotations

Responding to changing clinical status

Individualizing

strategies to patient

needs

It depends a little bit on the patient and what their main problems are. Whether they are overweight, underweight, malnourish

problems with their potassium, diabetic. (Nephrologist)

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Prioritizing acute

events

Acute medical problems are at the forefront, rather than focusing on preventative medicine, which is what I think nutrition is.

You can kill with fluid overload; you can kill with high potassium. (Nephrologist)

Adapting guidelines It’s finding that balance between what is clinically appropriate and best dietetically with what is appropriate for a patient.

Integrating Patient Circumstances

Assimilating life

priorities

It is the whole picture. It is diet, it is sleep, it is their sex life, it is putting needles in their arms, and it is the 12-year-old daughter. You do have to take all of that in.

(Nurse)

Helping them find realistic choices, despite the fact that they may be higher in phosphorus, in the big picture they’re going

(Dietitian)

Access and

affordability

What hope do you have in trying to make healthy dietary changes when it easier to buy white bread and a couple of bucks worth

that are almost going off and are frightfully expensive. (Dietitian)

It is really difficult to make appropriate food choices when you have got nothing there. (Dietitian)

Delineating specialty roles in collaborative structures

Shared and cohesive

care

Making sure that I’m keeping my own integrity in terms of what I know is important and what I prioritise, but going in line with what the nephrologist thinks as well.

I think that helps us work as a team more, rather than be butting heads. (Dietitian)

“I will work with what I know are acceptable limits. So if one nephrologist is very liberal with something, like potassium for instance, in his patients I am not going

to be (restrictive). It does influence my practice” (Dietitian).

Pivotal role of dietary

expertise

Ultimately if you don’t put it (food) in in the first place you don’t have to rectify it on dialysis or with pills. (Nephrologist)

I think where the dietitian is adding to the team is looking what they are currently eating, how can we modify and what optio

Perpetuating

conflicting advice

and patient confusion

It’s the challenge of multiple arms of advice that a patient needs to try comply with. And that can change from even doctor t

more, the next person may not, so the patient thinks it’s ok we can have whatever we want. (Nephrologist)

I would have nurses telling patients one thing, doctors telling them the other thing, and me telling them the third thing. (Dietitian)

Devaluing nutritional

specialty

It’s interesting some of the things that doctors say to you, you think really? You don’t realize that that’s part of the role we play?

I feel like it is often the last thing on their (nephrologists’) list. Given that patients also have multiple co-morbidities that they are juggling and they are referred to

so many other health practitioners, I think allied health get left out. (Dietitian)

I have worked with several dietitians that I think have made a difference, but it has not been consistent. One problem is th

(Nephrologist)

Anyone will be aware of the importance that diet plays in renal disease, but I can’t say if all nephrologists appreciate the

Empowerment for behaviour change

Enabling

comprehension of

complexities

If they can’t understand the importance of all the different nutritional factors then that makes it really hard for them. I mean why would you be motivated if you can’t

really understand it? (Dietitian)

I have found my approach to educating the patients about the importance of these (nutrition) things would arrive too late. So they’ve alre

because they haven’t stuck to their fluid restriction and then it’s educating them. (Nephrologist)

If you are talking out of their realm of understanding, not comprehension, but it’s not relevant to their lives, it is mute advice,

I think the only way you get people to change their behaviour is by selling them on the message, why there is a benefit to changing. People won’t do things that are

difficult for no reason. (Nephrologist)

Building autonomy

and ownership

These are adults, they make their own decisions. We provide opportunity, we provide education. (Nephrologist)

I think if a patient makes a choice and the choice is informed in the context of their situation, then I’m happy to go along wit

Developing self-

efficacy through

engagement

Have them set their own goals with our guidance, so that we can achieve that step by step. (Dietitian)

It’s often working on small swaps, so trying to be very practical and realistic in the things that you are going to encourage

I try and target just one thing that is the main issue. I think we all overload our patients with information and they don’t absorb it

Praising small goals, setting small goals for people and rewarding people with praise. So that positive reinforcement. (Nurse)

Tailoring self-

management

Giving them clear instructions and clear guidance and options. (Nephrologist)

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strategies I think some strategies are more effective on certain patients than others. A patient who is struggling, then compromise may be a better strategy. Patients who

appear to not have any interest that’s when my strategy will be explaining the outcomes. It’s trial and error. (Nephrologist)

You’re 5L over, pick up 5kg of oranges, carry them around for a few hours and then imagine that’s what your heart is doing.

Initiating and sustaining motivation

Encountering

motivational hurdles

I find it incredibly frustrating and it doesn’t feel like a good use of time, and it’s not fulfilling as a dietitian to keep banging your head against a wall.

Trying to get them to see the need and the importance behind the dietary changes, coz they feel well or they don’t understand

feel. (Dietitian)

Empathy for

confronting life

changes

They’ve got other things going on that are important and that’s valid really isn’t it? I can see that nutrition isn’t always my highest value thing in my life eit

can empathize. (Dietitian)

There is a mum who has lots of children who frequently misses dialysis. I have tried the carrot with her, the stick with her but at the end of the day she is a full

mother, her husband is in and out of jail, and she has to be there for her kids. I can’t change that.(Nephrologist)

Fostering non-

judgmental

relationships

When you’re first meeting a patient, it’s not about diet; it’s about establishing a relationship. (Dietitian)

Sometimes nutrition is not going to be the patient’s priority, but always leaving that door open so that they know that you h

You don’t want to get to the point where you get that push back and you lose the rapport and they just see you as the fun police.

Emphasizing

symptomatic and

tangible benefits

One lady was telling me her legs were just so heavy she found it hard to walk around. So I linked that education with that sh

(Dietitian)

You only need 1 or 2 times to be in hyperkalaemia in CCU to realize it is clearly life-threatening so they change the way (they eat).

Harnessing support

networks

The patient might understand and then they go home and mum is cooking or the wife’s cooking and if she doesn’t also have an u

that’s going to be critical to their outcome as well. (Nurse)

I try and link the family in with this diet as well. So having limited salt is not just for you because you are a renal patient, it’s good for your whole family.

Organisational and staffing barriers

Staffing shortfalls We are then not getting to go through and do a general follow up or anything like that; it feels a little bit like band-aiding.

I actually had tears a couple of times because I just feel like I can’t assess my patients properly. (Nurse)

Since I have come into this position I feel like I am drowning. (Dietitian)

Readdressing system

inefficiencies

Our traditional approach is not working, so we need to change. (Nephrologist)

If their (eGFR) 15 you are too late, it (nutrition education) needs to start even before pre-dialysis, in primary health care.

The primary deficit is we haven’t communicated with them (patients) in the first place. (Nephrologist)

Responding to changing clinical status

Individualizing strategies to patient needs

Dietary needs in HD were seen as “dynamic” and needed “individualized” recommendations to

meet patients’ clinical needs. Participants took into account the patients’ quality of life and

survival, as well as clinical indicators such as biochemistry, fluid status, symptomatology and co-

morbidities to guide recommendations. Participants noted that while patient education primarily

focused on standard topics (dietary electrolytes, fluid and protein), they attempted to avoid a “one

size fits all approach” and “blanket” recommendations.

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Prioritizing acute events

Nephrologists and nurses agreed that “acute”, “life-threatening” issues, such as vascular access

complications, were prioritized above “preventative” dietary needs. Hyperkalaemia and fluid

overload were seen as “acute” issues needing immediate attention because of the association with

cardiovascular disease and mortality. In contrast, “long term consequences” such as malnutrition,

obesity, phosphorous control and dietary quality were seen to be of relatively lower priority.

Adapting guidelines

Participants reported multiple and conflicting guidelines created uncertainty and confusion when

providing nutritional advice. They depended on clinical judgment, past experience, and

contextualized guidelines based on treatment goals and co-morbidities. Some were sceptical about

the impact of nutrition, particularly dietary phosphate restriction on critical outcomes, such as

survival and cardiovascular disease, and thus did not emphasize this in their practice. Dietitians felt

that guidelines were too restrictive, and did not account for dietary quality or nutrient bioavailability

and chose to deviate from guidelines, particularly when patients had conflicting clinical needs.

Integrating Patient Circumstances

Assimilating life priorities

Participants reported taking into account patients’ values, goals, quality of life and social and

personal circumstances when providing nutrition education. Participants changed the focus of

counselling based on treatment goals, with comprehensive nutritional counselling for transplant

candidates, whilst for older patients they focused on symptom management and quality of life.

Among dietitians, some were flexible with restrictions to allow patients to enjoy food particularly in

consideration of the patient priorities, cultural needs and circumstances.

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Access and affordability

Dietitians and nurses raised concerns about financial insecurity limiting access to appropriate,

“healthy” foods for patients. In rural and remote areas, participants highlighted that the high cost of

“healthy” foods and lack of clean tap water were barriers to changing patients’ choices. Some felt

helpless in areas where patients did not have the opportunity to choose appropriate nutrition and

believed that there were no realistic strategies available to them to overcome these barriers.

Delineating specialty roles in collaborative structures

Shared and cohesive care

Participants regarded nutritional care as “everyone’s business” and required “co-management” from

all of the multidisciplinary team. Collaborative care was felt to be enhanced by face-to-face

interactions and regular communication. Participants felt that the role of the nephrologist and nurse

was to introduce nutritional issues, provide general education and facilitate access to a dietitian;

whereas the dietitian’s role was to provide specific, tailored education, particularly to complex

patients. Whilst being primarily responsible for patients’ nutritional management dietitians reported

being influenced by nephrologists’ attitudes to ensure a cohesive approach and “not butt heads”.

Pivotal role of dietary expertise

Nutrition was seen as a vital component of treatment and by some to be as important as dialysis and

medications. Participants believed that nutritional intake had direct (e.g. symptom burden) and

indirect (e.g. higher pill burden) impacts on patients. Participants viewed dietitians as the experts

who could provide detailed, practical advice that was necessary to support dietary changes.

Dietitians felt better equipped than other staff to assimilate patients’ nutritional needs and priorities

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and reported using active engagement techniques such as health coaching, individualized dietary

plans and shopping guides to build patients’ self-management skills.

Perpetuating conflicting advice and patient confusion

Providing consistent messages to patients was perceived to be important, however participants

reported differing nutritional priorities often led to conflicting advice being given. Some dietitians

perceived that nurses and nephrologists communicated restrictive, “black and white” dietary

recommendations to patients, which they speculated was due to inadequate nutrition knowledge.

Participants also observed that patients accessed information from the internet or complementary

medicine professionals (e.g. naturopaths) which contributed to patients’ confusion.

Devaluing nutritional specialty

Some perceived that nutritional care was often deprioritized and could be seen as an “after-

thought”. Participants reported there was variable support for the role of nutrition, particularly

among nephrologists. Some dietitians felt they needed to “prove” themselves to be knowledgeable

or have an established professional relationship before their input was sought. Dietitians generally

felt there was a lack of understanding among nephrologists and nurses about their role and scope of

practice and were frustrated when their advice seemed to be undermined.

Empowerment for behaviour change

Enabling comprehension of complexities

Participants described the renal diet as “dynamic” with “complex scientific concepts” which could

be “over-clinicalized”, making it difficult for patients to comprehend. Patients with co-morbidities

or who had multiple nutritional issues (e.g. electrolytes and fluid) were observed to become

“overwhelmed”, less motivated and more likely to disengage. Participants believed that nutrition

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counselling needed to be introduced earlier to allow patients to become familiar with the diet and

“set the tone” for dietary change. Participants discussed the importance of providing positively

framed, “relevant” and “holistic” nutrition messages to allow patients to adopt changes.

Building autonomy and ownership

Participants felt that patients have become “institutionalized” in the healthcare system and should

be encouraged to become active in their health care. Strategies and goal setting should be patient-

driven to create “ownership” and accountability. Participants did not see it as their role to ensure

adherence to the diet but to support patients to make “informed choices”.

Developing self-efficacy through engagement

Providing patients with a “road-map” for behaviour change by building patients’ confidence, self-

efficacy and problem solving skills was seen as paramount. Setting small realistic goals,

encouraging self-monitoring, providing positive feedback and health coaching were strategies

employed by participants. Given the complexity of the diet, conducting regular reviews and giving

actionable advice was felt to be important to enhance patients’ motivation and self-efficacy.

Tailoring self-management strategies

Participants reported, “no one strategy fits all” and some reported using a variety of approaches to

help improve patients’ self-management. Passive (e.g. behaviour and consequence education) and

active (e.g. interactive resources and feedback, motivational interviewing) strategies were used

depending on the “root of the problem”. Participants’ tried to match strategies with patients’ stage

of change, health literacy, cognition and cultural needs. Future suggestions for interventions to

improve patient engagement included using reminder systems and visual cues (e.g. posters in

dialysis units), developing educational DVDs and cookbooks, enhancing the nursing role in

nutrition education and utilizing technology, such as mobile phone apps and online forums. Barriers

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to developing and implementing new strategies included lack of time, meeting the needs of

culturally diverse populations and age-appropriateness of technology-based interventions.

Initiating and sustaining motivation

Encountering motivational hurdles

Participants discussed their struggle with patients’ lack of motivation or “will-power” to make

dietary changes. This lack of motivation left participants feeling “frustrated” and like “banging your

head against a wall”. Sometimes clinicians perceived this lack of motivation as patients “giving up”

once they reached dialysis or that patients felt they had “gotten away with it”. Participants

highlighted patients needed to be self-driven and internally motivated to make long-term dietary

changes.

Empathy for confronting life changes

Participants were empathetic to the difficulty of sustaining long-term motivation. Complex dietary

needs, the overwhelming nature of dialysis and personal circumstances were perceived to impact on

the patients’ ability to sustain motivation and maintain self-care. Participants noted change in

patients’ self-identity, lifestyle, financial circumstances and social roles (e.g. as parents or carers)

impacted on their ability to engage in their health care. Participants saw that deviations from

recommendations were “human nature” and it was important to balance dialysis treatment

restrictions, including nutrition, with other factors in patients’ lives.

Fostering non-judgmental relationships

Developing long term, non-judgmental relationships with patients and families was seen as crucial

to gaining patients’ trust and changing behaviour. Participants focused on developing rapport and

personal relationships with patients and emphasized the importance of showing broader interest in

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their life, and allowing disengaged patients to re-connect to services. Participants felt patients

sought advice from clinicians who gave the most time and attention, are familiar to them and those

who were culturally similar.

Emphasizing symptomatic and tangible benefits

Participants encouraged behaviour change through linking perceptible symptoms or benefits and

physical impacts to how patients felt to help improve motivation and give context to dietary

recommendations. Motivating patients to change dietary behaviours associated with acute

symptoms or consequences (e.g. fluid overload and hyperkalaemia) were seen to be easier.

Harnessing support networks

Participants found that involving family and other significant support people, particularly the

primary cook, in dietary education better enabled patients to change their eating behaviours.

Dietitians reported trying to “normalize” dietary restrictions that could be adopted by the family.

Social isolation was seen to be associated with poorer dietary behaviours and choices.

Organizational and staffing barriers

Staffing shortfalls

Nursing and dietetic participants were frustrated with inadequate staffing and resources, with some

feeling overwhelmed in their workloads. Inadequate staffing resulted in suboptimal, disjointed care,

with inadequate time to follow-up patient care plans or to provide health coaching. Some dietitians

felt there was inadequate time for professional development or to participate in quality

improvement or research activities that could improve their practice or service delivery. Nurses

reported to have become “task-driven” and felt inadequate staffing lead to neglect of holistic care.

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Readdressing system inefficiencies

Participants felt that nutritional care needed to be re-modelled and clinicians needed to “work

smarter”. Nurses and nephrologists wanted access to experienced dietitians who comprehended the

complexities of the renal diet, and some felt dietetic services could be re-focused to educate patients

“before pre-dialysis” in “primary care”. Improving multidisciplinary team collaboration and patient-

clinician communication was also seen as paramount by all disciplines.

DISCUSSION

Renal clinicians regarded nutritional management as an important component of care in HD that

required individualized strategies through integrating personal, social and cultural circumstances of

patients. They emphasized the need to support patients in developing self-efficacy and self-

management skills to become autonomous and take ownership of their dietary management.

However, ineffective multidisciplinary team communication and splintered inter-team dynamics,

coupled with inadequate staffing and resources, were barriers to implementing behaviour change

strategies and also perpetuated conflicting advice and patient confusion. They also found it

challenging when patients were perceived to lack motivation to make dietary changes, which they

attributed to difficulties in comprehension of complex concepts, poor access to healthy food (in

low-socioeconomic and remote communities), low education attainment, financial constraints and

the absence of social support. Shared care and access to dietary experts were seen to facilitate

patients’ understanding and acceptance of the renal diet and helped to develop and maintain

motivation.

Differences in the approach and attitudes to nutrition management were apparent across disciplines,

with nephrologists and nurses reporting that they addressed nutritional issues in an ad-hoc manner

and reactively based on biochemistry and symptomatology because of time constraints and

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prioritizing acute clinical needs. In contrast, dietitians aimed to provide regular support using

individualized, active behaviour change strategies (e.g. food exchanges, health coaching) to pre-

empt, identify and manage nutritional issues early. Dietitians believed that regular, gradual

counselling was necessary to avoid overwhelming patients with too much information and helped

enable patients to adopt dietary changes. However, dietitians felt they were under-resourced with

inadequate time to effectively educate and support patients.

In our study, clinicians felt that conflicting advice given to patients diminished their understanding

of the diet and created ambivalence towards the impact and role of diet. Differing nutritional

priorities and disjointed nutritional advice was reported to result from confusion due to the

multiplicity of conflicting guidelines and resources, inconclusive nutrition research and out-of-date

literature.

Clinicians, particularly dietitians, working in rural and remote areas felt that patient care and their

ability to affect clinical outcomes was impaired due to service limitations from working across large

geographical areas, patients’ overt financial insecurity, and lack of access to appropriate foods.

These challenges have also been reflected by experiences of service providers working with

Aboriginal patients on HD living in geographically isolated areas, where lack of appropriate public

health initiatives, logistical issues (e.g. lack of transportation) and inadequate staffing and resources

limited patient care (11).

Clinicians reported being significantly challenged and frustrated by patients’ perceived lack of

motivation and resistance to dietary change. Clinicians working in peritoneal dialysis (12) and

kidney transplantation (13) have similarly reported they believe that poor dietary and lifestyle habits

hinder effective treatment (12, 13), whilst intrinsic motivation and support from social networks

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enabled behaviour change (12). Developing motivation and engaging patients and their families is

particularly important in HD as diet and fluid regimens are more restrictive than for other

treatments. Renal clinicians in our study felt that comprehensive counselling with an experienced

dietitian was an important element of care and helped to motivate patients to make appropriate

dietary changes. Likewise, studies exploring patients’ experience have reported that patients prefer

dietary education from experts, such as renal dietitians, who can provide the necessary practical

advice and constructive feedback (9, 14). Equally, establishing mutually respectful and trusting

relationships helps patients to become empowered and engaged in their disease management (11,

13, 15), and interventions and counselling that develop knowledge, build self-efficacy and provide

regular monitoring have been associated with greater treatment adherence in HD patients (16, 17).

The complexity of the renal diet demands that clinicians have the knowledge and skills to provide

flexible, culturally and personally relevant nutrition counselling. The importance of providing

simplified, personalized counselling that normalizes dietary recommendations within the family and

social environments was emphasized in our study and has been reflected by studies exploring

patient (9, 14, 15) and clinician (11) experience. Interventions to enhance self-management should

be individualized, patient-driven and focused on skill development and sustaining motivation.

Structured, multifaceted educational interventions that incorporate elements such as behavioural

contracts, feedback based on self-monitoring, portion size awareness and clinician follow-up are

seen to enhance patient self-management and outcomes (5, 6, 18). Self-management programs are

best conducted within a collaborative multidisciplinary team environment (19) with positive inter-

team communication and improving continuity of care and patients’ experience (11, 20). However,

in our study inadequate staffing and resources led to clinicians feeling under-equipped to provide

the necessary, complex counselling and in some instances undermining of dietary advice and

perceived under-appreciation of the dietitians’ role led to fractured team dynamics and inconsistent

nutrition messages being disseminated.

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The development and adoption of time and resource efficient behaviour change interventions to

support clinicians and patients is needed. Technology-based interventions have been gaining

increasing attention and provide a new opportunity to engage with people to improve health

behaviours, including those in geographically isolated and low socioeconomic areas. There is

limited literature reporting the use of technology-based interventions to change dietary behaviours

in CKD. However, systematic reviews exploring the impact of technology-based interventions have

reported improved dietary behaviours in coronary heart disease (CHD) (21) and similar or improved

outcomes in a range of CHD (22, 23) and diabetes (24-26) clinical outcomes when using mobile

phone, web and telemedicine interventions.

Our study documents a wide spectrum of opinions and experiences of a diverse group of renal

clinicians, which enabled comparisons across disciplines; however there are some potential

limitations. Our participants were all English speaking and were based in Australian dialysis units,

which may limit transferability of our results. However, similarities with these findings and studies

conducted in other countries such as the US and UK suggest that our findings may be broadly

applicable (13, 20). However, the relevance of some of the concepts in our study to other regions

with different cultural and social norms is uncertain.

Providing united and shared-care, building positive and collaborative multidisciplinary team

relationships, and fostering positive patient-clinician relationships are pivotal aspects to be

addressed. Changes to service delivery and adopting new behaviour change interventions to

effectively support patients in managing their disease need to be considered. Based on our findings

and previous literature, table 3 outlines our suggestions and recommendations for change in HD

dietary management.

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There is a need for high quality research to investigate the efficacy of self-management

interventions. Tele-health, mobile phone, computer or Internet interventions are gaining rapid and

widespread traction and offer clinicians new means of patient interaction, which may be cost, and

time efficient and reduce barriers, such as time constraints and geographical location. Systematic

reviews have been limited to low quality evidence and there is little guidance for practice (23-26).

Gaining an understanding of patients’ perspectives regarding the renal diet, perceived barriers and

strategies that help improve self-efficacy and self-management are needed to ensure interventions

meet patients’ needs.

Renal healthcare providers view dietary management as a critical component of patient care

however; suboptimal multidisciplinary team relationships and organizational barriers result in

disjointed care, contribute to patient confusion and ambivalence and limit the implementation of

self-management strategies. Supporting patients’ to take ownership of their disease and being able

to effectively manage their dietary needs was seen by clinician’s as essential to improving care on

HD. Adoption of new service delivery models and self-management interventions are needed to

enhance the nutritional management of patients on HD.

Table 3: Recommendations for clinical practice

Domain Suggested strategies and actions

Organisational

environment

Enhance team dynamics

• Encourage development of unique roles and responsibilities (20) for medical, nursing

and dietetic disciplines

• Encourage professional development and training to build expertise (27, 28)

- inter-discipline education and training sessions to build awareness and appreciation

for all roles

• Train and support dietitians to reach proficient and expert levels of practice (27):

- undertaking post-graduate renal nutrition training

- mentoring with senior dietitians

- training with nephrologists and nurses to develop non-nutrition, clinical knowledge

• Facilitate team building through regular communication and shared work spaces in or

near dialysis units

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Service delivery

• Facilitate continuity of care of dietetic services through extended rotation schedules or

permanent roles within clinical specialties

Support research

• Prioritization of shared research and quality improvement activities into core business

of multidisciplinary team

Self-management

support

Patient engagement

• Engage with patients and communities to determine needs to develop appropriate

interventions

Enhance patient understanding and ownership

• Provide nutrition counselling before commencement of HD

• Simplify nutrition messages (9, 14)

• Provide practical advice that is culturally, socially and personally relevant (9, 11, 14)

• Develop a tool-kit of self-management strategies to implement multifaceted

interventions that can be individualized to patient needs (5, 6, 9, 28)

• Develop dialysis unit education materials (e.g. educational posters, newsletters, topical

poster boards)

• Explore technology-based interventions to support and enhance current nutrition

education in HD

Acknowledgements

We thank all participants for sharing their interesting thoughts and perspectives for this study.

Contributions

JS participated in the design of the study, conducted the interviews, transcribed the interviews,

carried out thematic analysis and drafted the manuscript. AT, KLC, JCC, VWL designed the study,

participated in the thematic analysis and provided critical review of the manuscript. All authors

made substantial contributions to conception and design, acquisition of data, or analysis and

interpretation of data; drafting the article or revising it critically for important intellectual content;

and provided final approval of the version to be published. All authors had full access to all of the

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data in the study and can take responsibility for the integrity of the data and the accuracy of the data

analysis.

Ethics approval

All participants provided written and voluntary informed consent. The study was approved by the

University of Sydney Ethics Committee (20130616).

Funding statement:

JS is supported by a National Health and Medical Research Council Better Evidence and

Translation in Chronic Kidney Disease (BEAT-CKD) Program Grant (1092579).

Declaration of competing interests

The authors do not have any competing interests of conflicts of interest to declare.

Data sharing

No additional data are available.

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Distributed expertise in a network of multidisciplinary teams. Child Care Health Dev

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23. Widmer R, Collins N, Collins C, et al. Digital Health Interventions for the prevention of

cardiovascular disease: a systematic review and meta-analysis. Mayo Clinic Proc 2015;90(4):12.

24. Zhai Y, Zhu W, Cai Y, et al. Clinical and cost-effectiveness of telemedicine in type 2

diabetes mellitus: a systematic review and meta-analysis. Medicine 2014;93(28).

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27. Kent PS, McCarthy MP, Burrowes JD, et al. Academy of Nutrition and Dietetics and

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28. Desroches S, Lapointe A, Deschênes S-M, Bissonnette-Maheux V, Gravel K, Thirsk J, et al.

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Figure 1: Thematic Schema

Legend

Participants regarded nutritional management as an important component of care. Individualisation

of care through integrating patient’s personal, social and cultural circumstances was central to

clinicians’ decision-making and delivery of care. Supporting patients to take ownership of their

disease management, and develop self-efficacy and self-management skills was seen as paramount.

However, ineffective multidisciplinary team communication and splintered inter-team dynamics,

coupled with inadequate staffing and resources were felt to limit the implementation of necessary

behaviour change strategies. Lack of motivation, and ability to sustain motivation, were seen as

significant challenges, and was attributed to factors such as geographical location, education

attainment, financial security and social support. Providing shared care and access to dietary experts

were seen to facilitate patients’ understanding of the renal diet and helped to develop and maintain

motivation.

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Thematic Schema

150x109mm (300 x 300 DPI)

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Supplementary File 1: Health Professional Interview Guide

1. Informed consent and demographics • Obtain informed consent • Collect demographic data and clinical characteristics

2. Introduction

Can you please tell me briefly about your role in caring for patients on hemodialysis

- clinical management, use of evidence based practice guidelines or policies

3. Current practice and decision-making regarding diet and lifestyle management

a) Could you outline, in general, what you suggest or recommend to patients on

hemodialysis in terms of diet and lifestyle management?

b) What aspect of the renal diet do you think is the most/least important in hemodialysis and why? - E.g. Potassium / phosphate / fluid / salt / diabetic diet/ other

c) In the context of caring for patients on hemodialysis as a whole (medications,

dialysis etc) on a scale of 0 (not important at all) to 10 (most important), how would you rate the importance of diet in managing patient on hemodialysis and why?

d) What do you think is the most/least challenging part of lifestyle (diet, physical activity) management for you to deal with? And why. - E.g. Lack of knowledge / education, Social factors, Financial constraints

e) Can you give examples of when patient preferences/behavior conflicts with what

is clinically recommended, how do you navigate those situations?

f) Do you have any “success stories” where a patient changed their lifestyle and had improved outcomes?

4. Suggestions for improving diet and lifestyle management

a) Can you suggest some things that might help promote behavior, particularly related to nutrition and physical activity in the hemodialysis population? - E.g. Technology, counseling techniques

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Supplementary File. COREQ Checklist No. Item Comment

Domain 1: Research team and reflexivity

1 Interview/facilitator Page 4: JS

2 Credentials Page 1: JS (BHSc, MND, PhD candidate)

3 Occupation Page 1: JS, PhD Candidate, AT Associate Professor in Qualitative Health Research; KLC, Associate Professor Faculty of Health Sciences and Medicine; JCC, Professor of Clinical Epidemiology; VWL Associate Professor Renal Medicine

4 Gender Page 1: JS (Female)

5 Experience and training Page 4-5: JS was supervised by AT who also conducted data analysis. AT has conducted and published qualitative research and lectures in qualitative methods and methodology.

6 Relationship established Page 4: None

7 Participant knowledge of the interviewer

Page 4: JS is conducting a study to elicit renal health professionals perspectives on nutritional management in haemodialysis

8 Interviewer characteristics Page 4

Study design

9 Theoretical framework Page 4: Grounded theory

10 Sampling Page 4: Purposive and snowballing

11 Method of approach Page 4: Email

12 Sample size Page 5: N=42 (refer to table 1)

13 Non-participation Page 5: N=9 due to clinical commitments or non-response

14 Setting of data collection Page 4: Clinic offices, hospital meeting rooms, conference venues, by telephone

15 Presence of non-participants Page 4: None

16 Description of sample Page 5 and Refer to Table 1

17 Interview guide Page 4: Provided in Supplementary File 1

18 Repeat interviews Page 4: Single interview conducted

19 Audio/visual recording Page 4: Interviews were audio recorded

20 Field notes Yes JS recorded field notes

21 Duration Page 5: Mean duration 30 minutes

22 Data saturation Page 4: Yes

23 Transcripts returned Page 5: No

Analysis and findings

24 Number of data coders Page 5: JS/AT

25 Description of the coding tree Page 5

26 Derivation of themes Page 4: Inductively derived from data

27 Software Page 4: HyperRESEARCH

28 Participant checking Page 5: Yes, preliminary results were sent to all participants who were given two weeks to provide feedback for integration into the final analysis

29 Quotations presented Refer to Table 2

30 Data and findings consistent Refer to table 2: Quotations provided to illustrate each theme.

31 Clarity of major themes Page 5-12: Yes

32 Clarity of minor themes Page 5-12: Yes

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