for more than twenty years, tma systems has been recognized as a · for more than twenty years, tma...

28

Upload: others

Post on 18-Mar-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

For more than twenty years, TMA Systems has been recognized as a world-class provider of software solutions for managing and maintaining facilities. These advanced solutions were developed for organizations that desire to effectively manage their assets and streamline their maintenance operations in the most efficient and effective manner possible.

WebTMA, TMA’s flagship product, is recognized as the preferred solution for facility professionals throughout the world. This advanced solution meets or exceeds the needs of a variety of organizations including: educational, healthcare, corporate, government, telecommunications, transportation, retail, and manufacturing.

WebTMA is a state-of-the-art web-based solution that can be deployed from your facility or hosted by TMA as a Software as a Service (SaaS). With the flexibility to start small and add to your software, the scalable product set and optional modules will grow with your organization’s needs, requirements, and demands.

Most importantly, TMA will continue to be committed to your success by providing superior services. Whether you are a new client implementing WebTMA for the first time or an existing client requesting additional training to optimize the use of WebTMA, you can be assured that you will receive a well-planned and well-executed approach toward meeting the goals and objectives of your organization.

WebTMA is the ultimate solution for meeting your organization’s strategic goals related to managing your facilities and maintenance operations.

WebTMA is TMA’s core solution. This scalable web-based software application provides users with the ability to access their facility and maintenance data from any location at any time — via the Internet or their intranet. Whether hosted by TMA as a subscription service or hosted by your organization, WebTMA has the functionality necessary to manage and maintain your facilities at the highest level.

WebTMA is a powerful tool that will empower you to effectively and efficiently track, manage, and maintain your valuable assets. Benefits include: improved asset utilization, enhanced asset reliability, reduction in maintenance costs, improved workforce productivity, ability to manage and optimize inventory, ability to extend the useful life of your valuable assets, and most importantly, increase the return-on-investment derived from your organization’s capital investments.

With unsurpassed scalability, this integrated solution offers the flexibility to purchase the functionality your organization requires when you require it. In addition, through a variety of optional modules, you will have the capability to build a system that fits your organization’s specific needs and requirements. WebTMA will improve your levels of service by automating processes, improving your communications with customers or staff, and providing you the necessary tools to efficiently manage your facilities and maintenance operations.

Written utilizing Microsoft® .NET technology, WebTMA is one of the most technologically advanced products of its kind on the market.

WebTMA Enterprise is a flexible yet robust product that will be an invaluable tool for your entire organization.

This solution is a mission-critical application for managing your facilities and maintenance operations. With an entire array of advanced functionality, this is the ultimate tool for organizations that want their operations to perform at the highest level of customer satisfaction possible. Manage your work-flow process from planning stage to completion of the job in the most efficient and effective manner possible. Most importantly, benchmark and measure these efficiencies in both cost and time.

Utilizing WebTMA Enterprise, you have the ability to efficiently account for, maintain, and extend the useful life of your physical assets throughout their entire life cycle — from purchase through disposal.

WebTMA Enterprise integrates multiple software modules that include work orders, preventive maintenance, inventory control, project management, contract management, advanced asset management, and multiple repair/cost centers.

This solution includes the base module plus a variety of additional features and functionality including: advanced accounting, stock replenishment wizard, parts allocation, work order redirect, advanced split billing, and other advanced functionality.

Allow WebTMA Enterprise to elevate your organization to world-class status.

WebTMA’s Base Product provides your organization with the basic functionality necessary to manage your maintenance operations and effectively account for your physical assets. You have the ability to easily manage work orders and your preventive maintenance program. WebTMA tracks warranties, service contracts, tag numbers, asset locations, and a variety of other data.

In addition, the Base Product includes “MyPage” which can be customized by each WebTMA user to provide information that is directly relevant to their job requirements, their use of the product, and relevant company data. “MyPage” allows you to drill down to specific information such as:

• List of open work orders• Single click access to areas of the program most utilized• Summary data for work requests, work orders, and preventive maintenance• Access to everyday forms and websites important to you• Company and departmental bulletin boards

Work OrdersTwenty-four hours pass like a few minutes when the work orders pile up. If you are like most facility managers, your organization looks to you for ways to maximize their efficiency and control costs. WebTMA provides you the power to accomplish this with an intuitive and easy-to-use work order system. Basic features include:

• Easily create work orders utilizing convenient pop-up lists• Roll up costs by division, region, district, facility, building, floor, area, or department• Easily browse and search work orders• Control and prioritize work flow• Assign and track multiple trades and tasks on a work order• Automatically check for equipment warranties and service contracts on work orders• Easily track safety and risk issues on work orders

Preventive MaintenanceWebTMA Base Product makes it easy to stay on top of preventive maintenance for any maintenance-worthy item. Periodic inspections of areas or equipment are easy to schedule and track. With more than 350 detailed maintenance tasks in an included customizable library, you have the maintenance procedures to get your preventive maintenance program up and running quickly. Basic features include:

• Easily set fixed or floating schedules as needs dictate• Review calendar, meter, and seasonal PM schedules• Schedule PMs and track compliance by priority• Assign PMs to a specific technician• Project man-hours by week, month, or year

About Mobile SolutionsTMA offers a wide variety of mobile solutions on a number of different platforms that help your organization become mobile, not to mention paperless. With TMA Mobile Solutions, productivity will be enhanced by enabling personnel to manage their work orders and other facility processes electronically through handheld devices such as Pocket PCs, cellular phones, smartphones or tablets such as the iPad. This state-of-the-art technology has the features and functionality necessary to significantly improve your team’s productivity and service to your customers.

mobileTMAmobileTMA is an advanced mobile solution that provides your work force with the ability to electronically manage their work orders, inventory, and other facility processes. mobileTMA runs on devices based on Windows Mobile, iOS, and Android OS. It works both on-line and off-line providing you with maximum system availability.

mobileTMA on iOS and Android devices offer additional functionality like displaying building locations on a map, receiving materials against a purchase order, and additional real-time validation of data being entered. iOS/Android devices include iPhone, iPod Touch, and Android smartphones.

cellularTMAcellularTMA is capable of running on any WAP-enabled cellular phone. Technicians will have the ability to manage their corrective and preventive maintenance work orders along with a variety of other responsibilities on their cellular device.

WebTMA GOWebTMA GO is an advanced mobile application written specifically to take advantage of the strengths of the iPad. WebTMA GO offers a wider array of features and functionality than are found in the mobileTMA or cellularTMA products. WebTMA GO has all the features and functionality of mobileTMA and cellularTMA plus additional features and functions including: scheduling capabilities, materials management*, asset management, IT management*, inspections*, and custodial management*.

If your need is just basic or core functionality, we recommend WebTMA GO for Technicians. This is a scaled back version of WebTMA GO without scheduling or user management capability.

*Client must have licensed related optional modules for functionality to be active in WebTMA GO.

About iServiceDeskiServiceDesk (iSD) is a fully customizable HTML browser-based work request system that allows you to improve the quality of service to your customers through faster response times and better communications. iSD can be used by anyone who has access to a standard web browser.

Some of the features and benefits of this module include: • Decrease processing time by allowing customers to submit their own requests• Reduce calls to your work control center• Improve communications with your customers with automatic feedback• Allow customers to monitor work process via a self service portal• Submit service requests wherever a web browser is available

About Materials ManagementOrganize and track inventory using the Materials Management module to efficiently and effectively manage your materials. Parts and materials are easily issued to work orders or accounts. Cross-reference materials to manufacturers, vendors, equipment, and vehicles.

Some of the features and benefits of this module include: • Easily track the location of your facility’s parts and materials inventory• Create purchase orders, and calculate the average lead time required to restock items• Transfer materials between stockrooms with a complete audit trail• Send a Request for Quotation (RFQ) directly to multiple vendors from WebTMA• Route requisitions and purchase orders for approval

About Service RequestThe Service Request Module provides an online form that your customers can use to submit service requests. This advanced communication tool brings your work request system directly to end users and eliminates both data entry time and lost requests.

Some of the features and benefits of this module include: • Empower your customers to request work orders at any time• Substantially reduce calls to your work control center• Create customized requests for different types of users• Send e-mail messages automatically to clients when work has been accepted or denied• Notify clients automatically about changed work order status

About Contract ManagementManage the contract life cycle by controlling the award process from preparation of the contract through sending it out for bids. Once awarded, have the ability to track the contract through completion of the project.

Some of the features and benefits of this module include: • Negotiate better contracts using contractor ratings from past performance• Track contractor labor and cost history• Maintain contract’s declining balance automatically for work performed on a life-to-date basis• Select multiple bidders and contract services for bid preparation• Withhold a portion of the contract value at end-of-contract to assure satisfactory performance

Some of the features and benefits of this module include: • Compare budgeted, estimated, and actual costs for the life of a project• Create detailed estimates for each task and resource• Track all project costs for internal work, contract work, and purchases• Create and attach multiple sub-projects to a major project• See at-a-glance all work orders and requisitions for a particular project

About Project ManagementEasily and effectively manage projects that require multiple work orders, budgets, and requisitions by tracking all costs, internal work, contract work, and purchases against a project. Graphically view and manage project tasks and resources with embedded Gantt charting.

About Time ManagementSchedule work by technicians or crews using the Time Management module. Graphically view workloads as a Gantt chart, on a calendar, or as a list view while managing direct and indirect labor time such as sick time, training time, etc. Also, schedule work based on priority, type of work, shift, shop, trade, craft, and cost center.

Some of the features and benefits of this module include: • Visualize or schedule work on a Gantt Chart or calendar by technician• See backlog of incomplete work orders by technician• Quickly view a technician’s recorded time using multiple criteria• Adjust assignments by number of days, specific day, technician reassignment, or assignment

cancellation• Manage indirect labor including, training, vacation, sick leave, or other time types

About Executive DashboardThis dynamic tool provides decision makers with real-time access to the critical information necessary to make timely, data-driven decisions. Each dashboard consists of configurable panels that display numerous Key Performance Indicators (KPIs) using data visualization components such as tables, charts, graphs, and digital gauges.

Some of the features and benefits of this module include: • Reflect the true state of operations in real time• Display relevant information based on the user’s role in the organization• Set user-defined targets for each KPI• Monitor status of KPIs in real-time or as a scheduled update• Alert users with automatic e-mail messages

About General InspectionsSimplify and streamline your inspection process throughout your entire organization. With General Inspections you can confirm completion of a series of tasks for all maintenance-worthy items within your organization. Most importantly, General Inspections can be used to assure the safety and reliability of all your assets.

Some of the features and benefits of this module include: • Initiate and complete work orders from failed inspections• Review and correct potential hazards• Retain inspection history for future reference• Collect data for predictive maintenance analysis• Utilize the PM scheduling function to assign an inspection task

About Room InspectionsRoom Inspections is an advanced tool for automating, simplifying, and streamlining the inspection process. This valuable tool can be used to inspect rooms, offices, and areas within your facilities, as well as record inspection data for analysis and potential billing.

Some of the features and benefits of this module include: • Better utilize staff by improving efficiencies during the inspection process• Shorten the inspection process and processing time• Perform inspections electronically using Mobile Room Inspections* on a mobile device• Easily schedule staff for inspections of rooms, offices, and areas• Create work orders automatically for items that need to be repaired or replaced

* Must have Mobile Room Inspections license

About Facility SchedulerThis powerful tool effectively manages, utilizes, and schedules your organization’s valuable resources. Reserve and schedule rooms, tools, equipment, AV assets, and infrastructure items such as athletic fields and swimming pools.

Some of the features and benefits of this module include: • Easily schedule and reserve resources• Visualize reservations and rentals on a graphical calendar• Route reservations for approval using WebTMA’s authorization system• Follow easy-to-use steps throughout the entire reservation process• Charge clients directly for various rental costs, such as meter charges, cleaning, cancellations, etc.

About Key ManagementKey Management provides you with the ability to effectively and efficiently manage your card keys, locks, keys, and cylinders. Manage vital security information concerning key holders and key access. Efficiently track key information for both lock locations/areas, issuance, and return of keys to your key holder.

Some of the features and benefits of this module include: • Increase security by tracking all necessary key data• Know at all times the keys held by each key holder and the doors the person can open• Log quantities of keys created, issued, lost, and destroyed• Maintain confidential bitting records• Manage all information regarding cross-keying, serialized, and non-serialized keys

About Utility Services ManagementUtility Services Management consolidates pertinent information about your meters, transformers, rate schedules, and historical weather data. Based on this data, your staff has the ability to compare relevant information against actual recorded amounts and budgeted costs to determine variances for investigation.

Some of the features and benefits of this module include: • Track daily weather fluctuations and record the periodic average temperature• Calculate amount of energy expenditures for heating and cooling• Manage multiple utility and service contractors, including multiple rate structures• Track seasonal and other adjustments for projection purposes• Graph budgets for each type of utility or service against actual usage and expenditures

About Knowledge BaseThe Knowledge Base module can assist users in troubleshooting problems in the field utilizing past experience through a catalog of solutions that is specific to the type of work or task being performed. Your organization defines a series of questions that lead to problem resolution.

Some of the features and benefits of this module include: • Create a catalog of task based solutions to guide technicians• Expedite and reinforce training for technicians• Analyze problems to pinpoint trends and resolutions• Research solutions in an easy-to-use question and answer format• Present the top 10 solutions for fast diagnosis and resolution

About IT Service ManagementIT Service Management tracks and accounts for assets related to your network and infrastructure. This includes computers, servers, switches, routers, peripherals, and software. IT Service Management can record and track all your IT equipment. You can review sub-assemblies, related parts and costs as well as track detailed work history of repairs, modifications, and installations.

Some of the features and benefits of this module include: • Maintain complete records on all computer hardware, software, and components• Maintain and track software and licensing • Assign personnel to work on IT hardware and software• Easily track vendor, manufacturer, and service information• Utilize Network Discovery to identify hardware and software deployed within your IT infrastructure

About Custodial ManagementSimplify and streamline custodial services throughout your entire organization. This powerful tool provides you with the ability to manage your custodial staff, routes, and supplies while capturing all your facility management costs in a single integrated database. To increase efficiencies of inspections, utilize the optional mobileCustodial module.

Some of the features and benefits of this module include: • Utilize ISSA 447 Cleaning Times and APPA Custodial Staffing Guidelines inherent in the system• Eliminate lengthy training by printing duty lists for your custodians• Estimate labor based on level of cleanliness required or desired• Easily schedule custodial routes and efficiently manage cleaning supplies• Automatically track stock levels or materials used when performing services

About Capital PlanningThe Capital Planning module provides the foundation for long-term business success. This powerful tool improves your organization’s ability to maximize its future return-on-investment by properly managing the capital investment process.

Some of the features and benefits of this module include: • Forecast project planning for up to 20 years into the future• Justify funding requests by projecting capital improvements and renewals • Graphically show the impact of underfunding an operational budget for maintenance and

replacement of buildings and infrastructure• Show the gaps between funding for capital asset maintenance and proper capital investment• Present a persuasive and credible argument for extending the life of your organization’s assets

About Fleet DispatchThe Fleet Dispatch module helps you streamline activities such as bus routes, trash pickup, scheduled and on-demand delivery of material/goods, and personnel transfers. With Fleet Dispatch, your organization can manage an unlimited number of vehicles and drivers at organizations such as large industrial sites, military bases, and university campuses.

Some of the features and benefits of this module include: • Manage all aspects of pickup and delivery• Track all stops including the activity, lapsed time, and other metrics about each stop• Create fixed routes with stops• Track scheduled and on-demand vehicle dispatches• Control driver access to vehicles and locations

About WebTMA CAFMComputer Aided Facilities Management (CAFM) offers a feature-rich, easy-to-use solution for viewing your CAD drawings, organizing critical company data, and managing all levels of your facility. CAFM fully integrates CAD drawings with WebTMA by organizing and linking data directly from your drawings to the WebTMA database.

Some of the features and benefits of this module include: • Reduce your costs with more effective space management• Query actual drawings for the most up-to-date space calculations• Gain a comprehensive overview by visualizing your space• Empower managers with critical information about space and asset inventories• Visually locate assets, occupants, and room numbers with a single click

About Fleet ManagementManage and maximize the value of your fleet with Fleet Management. This powerful tool tracks vehicle information, reservations, rentals, and billing charges. Make reservations for a specific vehicle or a category of vehicles, and create a work order for cleaning or necessary repairs when the vehicle is returned.

Some of the features and benefits of this module include: • Track vehicle rentals, who they are assigned to, and when they are due to be returned• Manage your fleet and costs more effectively through more accurate planning and scheduling• Easily check vehicle availability• View reservations and generate reports on vehicle utilization• Improve communications with customers by delivering requests, reservations, and status

information via e-mail

About Event SchedulerEasily track and schedule events, assigning buildings, rooms, and the resources required for an event. In addition, when writing a work order or allocating resources on an area where an event has been scheduled, Event Scheduler will automatically notify you of potential conflicts.

Some of the features and benefits of this module include: • Easily schedule and reserve dates for events• Visualize monthly events by viewing them on a graphical calendar• Record all necessary event information in one central location• Estimate event setup requirements and costs• Track all event expenses and work activities (using Project Management module)

About Training Program ManagementTraining Program Management is used to plan, request, evaluate, and track hours for training classes. Use this tool to design full training programs for different categories of personnel – from new hire orientation to training for trade-related certifications.

Some of the features and benefits of this module include: • Maintain control of all aspects of your training programs• Measure the effectiveness of your trainers• Track certification requirements to assure standards of compliance• Organize curriculum in basic categories• Provide employees access to an easy-to-use on-line training request process

About GIS ModuleDynamically visualize asset relationships in a geospatial format with the Geographical Information System (GIS) module. This advanced technology allows you to manage your linear assets and other mapped features, such as buildings, roads, and pipelines in a spatial manner. Gain insight into your assets from a perspective past mere numbers and words.

Some of the features and benefits of this module include: • Capture, analyze, and display assets, locations, and work orders from a geospatial perspective• Leverage GIS functionality to create efficiencies in business processes• Create a work order from a map view• Visualize assets, locations and work orders in a geospatial manner• Leverage investment in GIS while supporting advanced business analysis

About Lease ManagementEasily record and track lease records including amendments to leases, lease invoice information, property tax information, appraisals on properties, estimates, and who is responsible for managing the lease. Once entered, lease management functions include: generation of invoices, payment distribution information, payee information, payment information, and lease schedule.

Some of the features and benefits of this module include: • Easily track lease details including amendments, property tax information, and appraisals• Utilize punch list to track and manage items that must be corrected prior to tenant move in• Link properties such as buildings, suites, or offices directly to leases• Generate invoices for lease payments• Run a variety of pre-configured reports such as revenue projections and renewals

About COBie Import ToolThe COBie Import Tool automates the process of importing COBie data directly into WebTMA. Simplify the work required to capture and record construction project handover data including: equipment lists, product data sheets, warranties, spare part lists, preventive maintenance schedules, and other information.

Some of the features and benefits of this module include: • Reduce data entry up to 85%, which represents a significant savings in both cost and time• Structure and standardize chaotic data in a way that everyone can understand• Provide data capture for preventive maintenance, warranty, training, and building modifications • Consolidate facility maintenance data in an easily accessible electronic format• Provide ongoing “as maintained” records for the life of the facility

Reports and Monitoring Tools (KPIs)The need to operate and manage an organization with knowledge, insight, and confidence has never been greater. With any software solution, organizations invest time and energy in accumulating accurate and relevant data. The result of this investment is the ability to make informed decisions based on clear, timely, and accurate information.

At TMA Systems, we pride ourselves on providing the reports, graphs, charts, and monitoring tools that will assist your organization in making superior, informed management decisions. Free your valuable time for analysis and strategic planning, not collecting and formatting data.

ReportsWebTMA provides a comprehensive set of reports to operate and manage your organization. With the WebTMA Report Manager and Report Writer, you can easily generate reports on screen, send them to a printer, e-mail them, download them as Microsoft Excel files, or save them in formats such as HTML, Image, and PDF.

Reports can be written from scratch or copied and modified from the more than 600 pre-formatted reports provided from within the Report Manager. However, should the need arise, the Report Writer will allow you to create reports for your organization’s specific needs or to meet mandatory requirements for agencies such as The Joint Commission, OSHA, ISO, and the Environmental Protection Agency.

Monitoring ToolsWebTMA’s Executive Dashboard is an optional module that furnishes decision makers with real-time access to the critical information necessary to make timely, data-driven decisions. Multiple configurable screens display numerous KPIs (Key Performance Indicators) in various formats including tables, charts, graphs, and digital gauges. Create personalized dashboards to easily see the data that is important to you and your role in the organization, data that will help you gain the knowledge, insight, and confidence necessary to make better, more informed decisions related to your operations.

KPIs can be created on-the-fly and allow you to compare actual performance against targeted performance on a real-time basis. With built-in automatic alarms you will be kept fully informed.

Features and Benefits• Reflect the true state of operations in real time • Deliver actionable information to individuals who can most effectively impact change• Display relevant information based on the user’s role in the organization • Set goals around metrics and align personnel with your organization’s strategic goals • Empower end users by providing them with the ability to easily create KPI displays • Color-code displays to make it easy to visually monitor KPI status • Apply user-defined thresholds for caution and alert ranges• Alert users with automatic e-mail messages• Share unrestricted KPIs with other users throughout your organization

TMA consultants and engineers have years of experience configuring WebTMA to integrate with major software solutions such as: SAP, Oracle Financials, PeopleSoft, Banner, Lawson Financials, Fuelman, and Kronos. In addition, our consultants can develop custom interfaces that will allow you to integrate your WebTMA application with applications that span a wide variety of industries and platforms.

Our consultants follow a defined process for integrations which includes the following: specification development, validation of business rules, design of integration solution, integration testing, and implementation.

TMA has a number of well-designed standard interfaces that allow you to integrate WebTMA with other enterprise applications such as human resources or financial software applications. These integrations are designed to eliminate double-entry of data and enable management to easily access critical information for making key business decisions. During integration planning, TMA will work with you to determine how your WebTMA data needs to be validated, shared, and managed based on your unique business strategies and how WebTMA is configured within your organization.

TMA is committed to your success with world-class services. Whether you are a new client implementing your TMA solution for the first time or a current client requesting additional training to optimize your use of WebTMA, you can be assured that you will receive a well-planned and well-executed approach toward meeting your goals and objectives.

Implementation ServicesSuccessful software solutions begin with a well-planned and well-executed implementation. With superior knowledge, technical expertise, and wide industry experience, TMA consultants will successfully implement your software to help meet your organization’s business needs and requirements.

Training ServicesTMA offers a wide range of training courses that are functionally oriented and designed to impart critical information in a concise and accessible manner. The curriculum developed provides the knowledge necessary to fully utilize your software solution. Training can cover the WebTMA Base Product and the modules necessary to make WebTMA the most effective solution available for your organization. These sessions can be offered at your facility, the TMA Training Center, or via the Internet.

Consulting ServicesTMA offers a full range of consulting services that are uniquely tailored to fit your needs and requirements. TMA professional consultants provide a single point of contact and have the in-depth technical knowledge and industry expertise to manage your project from inception to a successful completion. Services include full project management, data collection, data and systems conversion, and a variety of other services to help your organization maximize the utilization of your WebTMA solution.

Custom Programming ServicesTMA engineers and consultants work in conjunction with your staff to write the specifications necessary to program the additional functionality and integrations sometimes necessary to maximize the utilization of your WebTMA investment.

Technical Support ServicesThe number one goal of TMA’s technical support staff is to make certain that your software solution is operating and is being utilized in the most effective manner possible. To achieve this, we answer your questions, concerns or issues in the most timely, efficient and professional manner possible.

TMA has developed a set of superior software products that are utilized by more than 1,400 organizations who maintain more than 37,000 facilities.

Bank of America’s Military Bank Overseas Division (MBOD) provides onsite banking assistance to military personnel stationed at hundreds of bases throughout the world. In providing these services, Bank of America demanded a superior web-based system that provided the ability to manage data from a single central database, yet access to this data from hundreds of remote locations.

With WebTMA, MBOD successfully tracks and maintains more than 30,000 pieces of equipment throughout the world.

Walgreens is the nation’s largest pharmacy chain and considered the leading innovator in drugstore retailing. They have pioneered many of the modern store and pharmacy features currently considered standard for the industry. A vital piece of Walgreens’ success is directly related to their advanced distribution network. These state-of-the-art facilities use WebTMA to track assets and manage their maintenance operations.

Innovative solutions like WebTMA exemplify Walgreens’ vision of how technology can provide the highest level of service possible.

ARAMARK, a leader in professional services, provides award-winning food services, facilities management, and uniform and career apparel to a variety of organizations around the world. The company is recognized as one of the ”World’s Most Ethical Companies” by the Ethisphere Institute and by FORTUNE magazine as one the “World’s Most Admired Companies.” With more than 250,000 employees serving clients in 22 countries, ARAMARK requires a system that will allow them to manage and benchmark their operations within and across a variety of industries. To achieve this goal they chose TMA as a partner and WebTMA because of its scalability and advanced reporting capabilities.

TMA has provided the consulting services and innovative products necessary to meet the demands of ARAMARK and their sophisticated client base.

Architect of the Capital (AOC) is responsible for the maintenance, operations, development and preservation of the United States Capitol Complex. The complex includes a variety of locations including the U.S. Capitol, congressional office buildings, the Library of Congress buildings, the U.S. Supreme Court buildings, the United States Botanic Garden, the Capitol Power Plant, Capitol Police headquarters, and the Robert A. Taft Memorial.

TMA maintenance management solutions assist AOC in successfully maintaining these national treasures.

The University of Nevada Las Vegas (UNLV) is a premier urban university located in the vibrant city of Las Vegas. It is Nevada’s largest comprehensive doctoral degree granting institution with 23,000 students and more than 2,000 faculty and staff members. UNLV’s tremendous broad-based Facilities Management program required TMA to segregate data for each of UNLV’s functional areas while at the same time sharing information from a common database.

TMA has met and continues to meet the needs of this growing institution, while assisting UNLV in being recognized as one of the premier facilities maintenance organizations in the world.

Banner Health operates in eight western states. With 19 hospitals, 6 long-term care centers, a number of family clinics, home care services and home medical equipment services, the demands put on the staff at these facilities can be significant. Utilizing WebTMA, Banner Health manages their annual workflow of more than 90,000 maintenance transactions with ease and confidence.

TMA and Banner have formed a strategic partnership to develop a world-class strategy for managing their Facility Maintenance and Clinical Engineering software needs. The system has improved the availability and quality of information necessary to run the day-to-day operational needs of Banner Health.

TMA has a strong reputation of providing superior service to all clients. This service is the hallmark of our success, and permits us to maintain one of the highest client retention rates in the industry.