footprints for retail - shopper path analysis

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Page 1: Footprints For Retail - Shopper Path Analysis
Page 2: Footprints For Retail - Shopper Path Analysis

WE HAVE A SUITE OF SOLUTIONS DEVELOPED TO

ADDRESS THE NEW CONSUMER DECISION

JOURNEY

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HOWSHOPPER ENGAGEMENT,

PATH ANALYSIS,PROFILING

& REMARKETINGWORKS

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O u r s o l u t i o n s c a n a d d r e s s a c o m p l e t e

s h o p p e r j o u r n e y o p t i m i z a t i o n l i k e t r a d i t i o n a l o n l i n e

m a r k e t i n g p e r f o r m a n c e t o o l s d o

f o r e c o m m e r c e e n v i r o n m e n t s .

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A s c u s t o m e r s e n t e r t h e r e t a i l a r e a , t h e i r b e h a v i o r i s a n a l y z e d a n d t h e y s e a m l e s s l y

c o n n e c t t o W i - F i w h e r e a v o u c h e r i n c e n t i v i z e s t h e

d o w n l o a d o f y o u r m o b i l e a p p .

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T h e s a m e v o u c h e r i s r e a d y t o b e r e d e e m e d

t h r o u g h t h e m o b i l e a p p r i g h t a w a y .

Page 8: Footprints For Retail - Shopper Path Analysis

I n d i v i d u a l s h o p p e r p a t h a n a l y t i c s a r e

g e n e r a t e d a l m o s t i n r e a l t i m e t h r o u g h a

v e r y i n t u i t i v e i n t e r f a c e w i t h

p o w e r f u l i n s i g h t s .

Page 9: Footprints For Retail - Shopper Path Analysis

T h e i n s t a n t p e r s o n a l i z a t i o n &

a c t i v e r e c o m m e n d a t i o n s

m o d u l e i n t h e m o b i l e a p p u n d e r s t a n d s

m i c r o - m o m e n t s a n d s t a r t s e n d i n g v a r i o u s s u g g e s t i o n s w i t h h i g h

r e l e v a n c e .

Page 10: Footprints For Retail - Shopper Path Analysis

W h i l e i n t h e s a m e c o n t e x t t h e c o n s u m e r

c a n a c t i v a t e t h e m o b i l e p a y m e n t

f u n c t i o n a l i t i e s w i t h i n a s e c u r e d

e n v i r o n m e n t .

Page 11: Footprints For Retail - Shopper Path Analysis

T h e n e x t d a y , t h e s h o p m a n a g e r g e t s t o

b e n o t i f i e d o f o u r c u s t o m e r d r i v i n g t o w a r d s t h e l o c a l

s t o r e . A d i r e c t n o t i f i c a t i o n s i s

p r e p a r e d t o b e s e n t o n r e q u e s t a s p a r t o f a “ S u r p r i s e & D e l i g h t ”

p r o g r a m .

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A s t h e c u s t o m e r a p p r o a c h e d t h e s t o r e ,

t h e i n - a p p n o t i f i c a t i o n r e v e a l s

a n o t h e r v o u c h e r f o r a p r e m i u m p r o d u c t

w h i c h i s v e r y a p p e a l i n g .

Page 13: Footprints For Retail - Shopper Path Analysis

T h e o n - t h e - s h e l f d i g i t a l s i g n a g e a n d

c l o s e p r o x i m i t y n o t i f i c a t i o n s i m p r o v e

t h e v a l u e o f t h e b a s k e t w h i l e

a m p l i f y i n g t h e s u g g e s t i v e f a c e t o f

t h e s h o p p i n g e x p e r i e n c e .

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T h i s c o n n e c t e d s h o p p i n g e x p e r i e n c e t h a t r e l i e s o n s i m p l e

i n f r a s t r u c t u r e a n d a p p u p g r a d e s h e l p s t h e

c o m p a n y ’ s m a r k e t i n g d e p a r t m e n t t o p r o f i l e

t h e i r s p e c i f i c c u s t o m e r s w i t h u n p r e c e d e n t e d

a p p r o a c h .

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W h i c h g i v e s t h e m t h e p o s s i b i l i t y t o r e m a r k e t

t o t h e i r s p e c i f i c c u s t o m e r s a n d o t h e r

l o o k a l i k e a u d i e n c e s o n Fa c e b o o k & G o o g l e .

Page 16: Footprints For Retail - Shopper Path Analysis

A l l d a t a g e n e r a t e d b y i n t e r a c t i o n s i n v a r i o u s

o n l i n e & o f f l i n e t o u c h p o i n t s s h a p e s

o u r u n r i v a l l e d S o c i a l C u s t o m e r P r o f i l e

M a n a g e r w h e r e N P S & P r o p e n s i t y t o B u y

i n d i c a t o r s m o v e t h e n e e d l e t o w a r d s a n i n c r e a s e d L i f e t i m e

C u s t o m e r Va l u e .

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HOW SHOPPER PATH ANALYSIS DRIVES BETTER

RETAIL ANALYTICS

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Go beyond people counters. Understand shopping behaviors at individual level. Improve how your business generates value out of each

visit.

We use Wi-Fi technology, triangulation, and device detection to create real-time analytics around consumption patterns.

And we match these with business specific information in order to optimize commerce, communications, promotions & operations.

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Rea l - t ime v i s i to rs p resence repor t ing i n te r face

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Heatmaps are generated fo r i nd iv idua l commerc i a l a reas .

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Per fo rmance benchmarks and t rends he lp unders tand re tu rn on inves tment and va r ious fac to rs that a f fec t the bus iness .

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Automat i ca l l y generated week ly pe r fo rmance repor t s a re sent to i nd iv idua l s to re managers & operat iona l , marke t ing o r othe r execut i ves .

Demo at : ra .o range . ro/execut i ve -dashboard/

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THANK YOU!