florida bar association
DESCRIPTION
Legal Process Outsourcing, Business Process outsourcing, IndiaTRANSCRIPT
Florida Bar Association – Nov 14th
Legal Process Outsourcing (India)
•Economics and Other Driving Factors
•Risk Management
•Tax Issues
•Education & Training Issues
Are Law Experts Born or Made?
Neuro Science & Learning Psychologyfor Indian LPO providers
Dennis Saccuzzo & Nancy Johnson
Clinical PsychologistsClinical PsychologistsResearchersResearchers
ProfessorsProfessorsAttorneysAttorneys
Bar ExpertsBar Experts
subject matter experts
Summit Program
• Neuro Science• Learning Psychology• Empiricism
Technician v. Professional
• Learn to Identically Repeat a Set of Tasks to Create a Result
• Obtain a Body of Knowledge & Able to Apply to Changing Facts
“Experts are made – not born”
• How Long Does it Take?
• What Does it Take?
• Can We Make the Process More Efficient?
Efficient Use of Limited Resource
• Cognitive Protocols Efficient Learning
“Through the eye of a needle”
Cognitive Limit: 4 slots of active memory4 slots of active memory
Slot is active for 20 seconds absent long Slot is active for 20 seconds absent long term memory acquisition techniques term memory acquisition techniques
“It’s all in the packaging”
• Learning Frameworks• Schema• Matrices• Mind-mapping
What Studies Show…
multi – tasking’s impact?multi – tasking’s impact?
Same information - 2 stimuli (e.g. audio Same information - 2 stimuli (e.g. audio & visual)?& visual)?
Attention techniques? Attention techniques?
New Skills – New Learning*
• knowledge managementknowledge management(superior information gathering and (superior information gathering and
discernment)discernment)
• techno-social skillstechno-social skills(group work skill set)(group work skill set)
*Berkman Center (Harvard) Study (Koo)*Berkman Center (Harvard) Study (Koo)
Memory Protocols
ChunkingChunkingSchematicSchematic
HierarchicalHierarchicalSubjective organizationSubjective organization
Encoding versus retrievalEncoding versus retrievalShallow versus deepShallow versus deep
Cuing and cue-dependant learningCuing and cue-dependant learning
The Summit Program
27 books and other related materials and 27 books and other related materials and seminars for legal pedagogyseminars for legal pedagogy
Expanding robust database of knowledge Expanding robust database of knowledge including studiesincluding studies
““cradle to grave” – from day one through cradle to grave” – from day one through graduation until the Bargraduation until the Bar
Generic application to all learning pedagogyGeneric application to all learning pedagogy
Contact Us
Asst. Dean William H. ByrnesAsst. Dean William H. [email protected]
+1 (619) 297-9700 ext. 6955+1 (619) 297-9700 ext. 6955+1 786 271-5202+1 786 271-5202