FliptheSwitchtoTRUSTAnnRolfe

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Sciencehasrevealedthatemotionscausechemicalstofloodtheneuralnetworksofthebrain.We

unconsciouslylaunchinto“defend”or“trust”modeduringanyinteractionwithothers.

Itissurprisinglyeasytotriptheswitchfordefendmode

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– alook,atoneofvoice,aword

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Thebrainworksdifferently,weheardifferently,seedifferentlyandprocess

differentlyineachmodecc: illuminaut- https://www.flickr.com/photos/21611336@N00

and“defend”isthedefaultsettingformanypeoplewhodealwithrealor

perceivedthreatseachday.

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Thismeansthatacompletelyneutralinteraction,orevenanattempttobehelpful,maybemisinterpretedandswitchon“defend”.

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Eveniftrusthasbeenestablished,“defend”canbetriggeredinadvertently.

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Weneedtoconsistentlybuildtrustforanyrelationshiptobeeffective.

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Attitudesandbehavioursthatdemonstratetrustarethehabitsofgreatmentors.

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IusetheacronymT.R.U.S.T:

TogetherRespectUnderstandingSuccessandTalk

tokeepthemforemostinmymind.cc: jennydowning- https://www.flickr.com/photos/7941044@N06

Together

We’reinthistogether,we’repartners,we’reallies.Wemaybeverydifferentbutwe’vecometogetherwithacommongoaltohaveconversationsandinteractions

thatwillcreatepositiveoutcomes.

Respect

cc:Metropolico.org - https://www.flickr.com/photos/95213174@N08

welistentoeachother.cc: Lst1984- https://www.flickr.com/photos/21245573@N00

Webuildrapportbyfindingwhatwehaveincommonandweaccepttheinevitabilitythatwearedifferent,

perhapsbygender,culture,age,experiences,beliefsorpointsofview.

cc: fabiogis50disgustedbutback!!!- https://www.flickr.com/photos/70936800@N00

Weacceptthatwearefreetoholdandshareourownopinionsanddifferentperspective

andwehavetherighttodisagree.cc: gagilas- https://www.flickr.com/photos/11677434@N04

Understanding

cc:CollinKey- https://www.flickr.com/photos/28165389@N05

Weslowdownourthinking,reducinghastyassumptions,conclusionsorjudgment.

cc:@boetter- https://www.flickr.com/photos/47854931@N00

Instead,weexplorecontextandeachother’sreality.

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Weuseempathytogetasenseofwhatitmightbelikeforeachother.

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Weenquire,wearecuriousandwekeepanopenmind.

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Success

cc:mikep- https://www.flickr.com/photos/22987087@N00

Wesharepositiveintention.

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Webuildaconstructiverelationship.

Wehaveasensethatouractionshavethepowertoproducebeneficialresults.

cc: Hen3kHen3k- https://www.flickr.com/photos/14293046@N00

Wesetgoalsandworktowardpositiveoutcomes.

cc: RachidLamzah- https://www.flickr.com/photos/10173482@N07

Talk

cc:johnnybelmont- https://www.flickr.com/photos/19717087@N05

Ourconversationispurposeful

cc: aha42|tehaha- https://www.flickr.com/photos/31549162@N05

Wecreateasafespacewhereweeachcanbecandidandopentosharethoughtsand

feelingscc: AmeOtoko- https://www.flickr.com/photos/30674850@N00

Wecanexchangeviewsnon-defensively.Wediscussissues,problemsandchoicesand

decisions,inconfidenceandrespectingprivacycc: Symic- https://www.flickr.com/photos/73344134@N00

Wecollaboratetogenerateideas,alternativesandpossibilities

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Communicationistwo-wayandwegiveandreceivehonestfeedbacksothatwe

learnfromeachotherandgrowcc: CIMMYT- https://www.flickr.com/photos/44760652@N05