flhrps - wild apricot... · 2017-01-23 · lufthansa service began september 2015 cuba service to...

Regular Board Meeting / August 7, 2014Hillsborough County Aviation Authority

FLHRPS / January 19, 2017Hillsborough County Aviation Authority

FLHRPSJanuary 19, 2017



• 4 airsides• 59 gates• 4 miles of baggage

conveyor systems• 3,300 acres• 3 runways• 23,000 parking spaces• About 500 daily

operations

TPA Airport Overview

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General Aviation Airports

Tampa Executive

Peter O. Knight

Plant City Airport



Hillsborough County Aviation Authority Enabling Legislation

It states:

The economic validity and stability of the publicly

owned or operated airports in the County is a

matter of statewide importance.

The policy of this state is to promote the

development of commerce and tourism to secure

to the people of this state the benefits of those

activities conducted in the state.

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FAA RankingsTampa International is one of America’s largest airports.

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

Source: http://www.faa.gov/airports/planning_capacity/passenger_allcargo_stats/passenger/

4 4

http://www.faa.gov/airports/planning_capacity/passenger_allcargo_stats/passenger/



Aviation in Florida

• Only state with four large hub airports

• $144 billion in annual economic activity or output

• Approximately 43.1 million visitors come to Florida each year on commercial airlines

• Supports more than 1.3 million jobs

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TPA: An Economic Engine

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• 7,500 people employed by airport and its tenants

• 81,471 jobs supported

• Generates $7.8 billion in economic activity each year



Employee Engagement in Airport Strategies



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TPA Flight Plan: 5 strategic objectives

• Growth and Financial Strength

• Safety and Security

• Innovation and Process Improvement

• Community and Employee Engagement

• Customer Service Excellence



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Strategic Objective: Growth and Financial Strength

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Total Passengers

Total Annual TPA Passengers (millions)

TPA expects to match its record of 19.3 million passengers in FY2017

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TPA route portfolio includes nonstop service to 86 destinations 18 international and 68 domestic | 223 daily departures

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Raleigh/Durham

Hartford

Nashville

BaltimoreColumbus

Denver

IndianapolisChicago-ORD,MDW

Manchester

Milwaukee

Philadelphia

Pittsburgh

Providence

Louisville

St. Louis

Jacksonville

Tampa

Austin

Houston-IAH, HOUNew Orleans

San Antonio

Ft. LauderdaleWest Palm Beach

New York-Long Island

Dallas-DAL,DFW

MiamiKey West

Pensacola Tallahassee

Washington-IAD, DCA

Atlanta

Boston

Detroit

FlintGrand Rapids

Minneapolis

Kansas City

Charlotte

Atlantic City

Newark New York-JFK, LGA

Westchester Co.

Rochester

Cleveland

San FranciscoCincinnati

Dayton

Memphis

Grand Cayman Is.

Cancun

London GatwickHalifax

Ottawa

Montreal

Toronto

San Juan

Albany

Buffalo

Birmingham

Phoenix

Las Vegas

Los Angeles

Zurich

Trenton

Wilmington

Panama City

Seattle

Latrobe

Frankfurt

Havana Santa Clara

Holguín

Marsh Harbor

Panama City

Charleston

Norfolk

Source: DIIO MI YE’Apr.’17 + new announced service

Nassau

Havana

Akron

St. JohnReykjavík



New Nonstop International Service

Frankfurt, GermanyLufthansa service began

September 2015

CubaService to three cities, commercial flights to

Havana began December 12, 2016

BahamasSilver launched Marsh Harbour in 2015;

Nassau service began May 26, 2016

Zurich, SwitzerlandEdelweiss launched flights in 2011

London, EnglandDaily service on British Airways

Panama City, PanamaCopa Airlines launched flights

in 2013

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Grand CaymanSeasonal daily service on Cayman Airways in July and August 2016



International Enplanements

More than doubled in FY16 compared to FY10.

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+113%



International Air Service: An economic driverOne non-stop daily flight to a major European city has a $154 million economic impact on the region and creates more than 1,200 jobs

Source: ICF SH&E Economic Impact Analysis

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• Second largest unserved city pair in the United States

• Largest Florida Airport with no service to the San Francisco Bay Area

• SFO is United’s Asia-Pacific gatewayBoeing 737-800s: 154 seats



Air Service Development WinsTPA continues to expand both domestic and international service

December 12th

HavanaFebruary 16th

San FranciscoFebruary 16th

BostonFebruary 17th

BostonApril 7th

Saint John’s, Canada

June 5

NY - LaGuardiaSeptember 7th

Reykjavik, Iceland

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International Route Targets - EuropeManchester

Amsterdam

Dublin

Amsterdam DublinManchester

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International Route Targets – Latin America

Lima

Bogotá

Mexico City

Mexico City LimaBogota

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Domestic Route Targets

Portland

Salt Lake City

San Diego

Portland Salt Lake CitySan Diego

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Cargo Volume

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$163.7 $173.2 $177.4 $184.3$197.2 $206.3 $212.9 $215.1

$0.0

$50.0

$100.0

$150.0

$200.0

$250.0

$300.0

FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017Budget

Revenue $Millions

FY2017 Operating RevenuesOperating revenues have increased by almost 29% since 2010 as the Authority has focused on both top-line and bottom –line growth

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+28.9%



FY2017 Operating Revenue Budget

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Parking & Ground Transportation, $72.0 , 34.9%

Airline Revenue, $51.3 , 24.9%

Car Rentals, $36.4 , 17.7%

Concessions, $24.1 , 11.7%

Other Revenues, $19.3 , 9.4%

Interest Income, $3.1 , 1.5%



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A+/AA1/A2 A+/A No Previous Rating

AA-/A+AA3/A1 AA-/A+ AA-/A+

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TPA’s Wall Street Credit RatingsTPA is the only U.S. airport to carry “AA” ratings from all four major bond rating agencies



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Strategic Objective: Safety and Security

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Comprehensive audit of:

- Aircraft Rescue and Fire Fighting (ARFF)

- Airport Emergency Plan

- Wildlife Hazard Management

- Marking, Signs, Lighting

- Runways, Taxiways, and Safety Areas

- Fueling Operation and Facilities

- Personnel Training Records

FAA Annual Part 139 Airport Certification Inspection:

No Discrepancies!

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• Airport Police received 4th consecutive accreditation in 2015

• Accreditation represents excellence in policing, training, and adherence to policies and procedures.

• Assessors reviewed 484 standards

• The department achieved 100% compliance and was awarded Advanced Accreditation for consecutive assessments with no discrepancies.

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Commission on Accreditation for Law Enforcement Agencies



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Live fire training and triennial mass casualty exercise



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Annual Active Shooter Training



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Strategic Objective: Innovation and Process Improvement

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A legacy of innovationThe world’s first airport people mover



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Award-winning social media campaign



TPA Terminal Recycling (2015): 1,378 tons

Master Plan Recycling (as of 9/16): 23,885 tons

Solar Array (CY 2016)

– 3.2 million kWh generated

– 4.94 million lbs. CO2 avoided

• 5,200 barrels of oil

• 253,000 gallons of gasoline

• 237 homes’ energy use

Committed to sustainability

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State-of-the-art conveniences

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Strategic Objective: Customer Service Excellence

////////////////////////////////////////////////



Guest Service Representatives and Volunteer Ambassadors

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Wi-Fi Guest Surveys

0%

20%

40%

60%

80%

100%

3.5

3.8

4.1

4.4

4.7

5.0Overall Satisfaction + Construction Impact

- Overall Satisfaction Weekly Mean - Last Year - Moderate + Heavily Impacted

3.4

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Customer surveys inform decisions

• Airport had fewer than 300 charging stations

• Survey results said passengers want more

• Airport expansion and renovations include an additional 4,683 power outlets and USB ports at airsides

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Top honors for Customer Satisfaction

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#2 in North America

#1 Large Hub U.S. Airport

#2 Favorite U.S. Airport #4 Rated U.S. Airport

#3 Best U.S. Airport #2 in North America



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Strategic Objective: Employee and Community Engagement

////////////////////////////////////////////////



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United Way Suncoast – Most Generous Workplace


FLHRPS / January 19, 2017Hillsborough County Aviation Authority 43

SkyConnectName the Train campaign winner:

• 61,061 unique Name the Train page views • 1,145 unique views on bird/car design page• 3,856 total votes



• Recognition for significant contributions toward diversity inclusion in airports

Airport Minority Advisory Council Top Flight Award

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Tampa Bay Regional Aeronautics AcademyInternship program

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Opportunities for local businesses



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In our community



Master Plan Update



20-Year Passenger Forecast

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Estimated Cost: $953 million

Jobs created/saved: More than 9,000

Timeline: 2013-2017

Minority contracting: $122 million

Projects:

• 2.6 million-square-foot rental car center

• 1.4‐mile Automated People Mover

• Transfer level expansion/concessions redevelopment

Benefits:

• Removes 2.7 million cars and buses annually from airport roads and curbsides

• Allows passenger growth by allowing rental car companies to grow

• Adds 2,414 spaces to long-term parking

• Connections to regional transportation

• Improves concessions mix to boost revenues

Master Plan - Phase 1

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October 2015 January 2017

Rental Car Center

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SkyConnect - APM

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SkyConnect - APM

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Taxiway J

October 2015 October 2016

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Main Terminal Expansion

January 2015 January 2017

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Airport Concessions Redevelopment Program• 69 new concession locations and

employee cafeteria

• More concessionaires, more local concepts, more participation by disadvantaged business owners

• 23 locations opened so far

• Early 2018 program complete

• Four job fairs drew more than 1,200 attendees

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Master Plan Economic Impact• Nearly 2,000 construction workers were on-site during peak days• 7,547 total project head count• More than 95 percent of nearly 400 contractors and subcontractors are Florida-based or

have regional offices here



FLHRPSJanuary 19, 2017

flhrps - wild apricot... · 2017-01-23 · lufthansa service began september 2015 cuba service to...

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