I

FrvrBVFFlFiiEFFiI THE HERrtacE caNADa FouhroaTroN I

FIRST RESOURCE TEAt"l REPORT

TERMS OF REFERENCE

FOR MORE INFORMATION:

Glen LooAssistant Di rector :

Cornmercial and Economic DevelopmentI,{ain Street Canada Progranune

The Heritaqe Canada Foundation306 Me tca l f e S t ree t

Ot tawa, Ontar ioCanada KIP 5R4

Te lephone : (613 ) 237 -1066

January, 1986

P:PROPOSAL

- ! ' - r r ! I l l t D r - r l --r7:FlIi= l-Jf j: EsFI

I rxr ntnrnor cexror rotxorror I

First Resource Team Report

Terms of Reference

CONTENTS

I. The Terms of Reference

I I . Background

III. The Scope of the Resource Tearn Report

A. The Object ives of theResource Team

B. Team Members

IV. Responsib i l i t ies/Methodology

A. General ResponsiJr i l i t iesB. Speci f ic Responsib i l i t ies

V. T imetab]e

VI. Sources of Information

VI I . Deta i ls of the Proposal

VI I I .Method of Payment

Appendix A - The Publ-ic l4eeting

Appendix B - Outl-ine of First ResourceTeam Report

Appendix C - Schedule of Events

Appendix D - Contracts Available

Page

6

6

1

6

9

J

3

'l 'l

' l o

IiIAIN STREET CANADA Page 2

,,t/+!J,,I'=i,E.l€gI

J t { u r I J i J . J g J rI THf HERNAGE CANADA FOT'NDATION I

First Resource Team Report

Terms of Reference

I. THE TERMS OF REFERENCE

Main Street Canada helps communities across Canada to revitafize thebusiness and architectural environments of their downtowns. Resource Teamsare dispatched to the towns to rnake an assessment of the community's goalsand pr ior i t ies at the beginning of the pro ject . The Terms of Referenceprovide guidelines for proposals for consultants wishing to participate asResource Team members.

II. BACKGROUND

At the opening of a Main Street Project, it is important to create anorder of object ives, pr ior i t ies, and act ions for the changes we hope to setin motion. To accomplish this, a team of experts -' a Resource Team -- wiIIvisit the project to augment the data obtained in the Preliminary DataCol lect ion phase of the Project Moni tor ing and Evaluat ion System (PMES).

These Teams wil l be composed of four to eight professionals who areexperts in different facets of downtown revitalization and the l"lain StreetCanada approach. As a member of the Resource Team, you wil l be helping tomake the assessment of the current business and/or design s i tuat ion.Through interv j -ews, meet ings, and observat ions, the Resource Team wi l lassemble a bodv of knor,rledqe which can then be disti l led into a pubficrepor t .

III. THE SCOPE OF THE RESOURqE TEAM REPORT

The Object ives of the Resource Team

The Resource Team Report has three goals:

1. Objectives of the Cornmunity

The Resource Team will make an enumeration of the goals of thetown and the rnerchants. This enumeration wil l become the long-term guide for the progranme and wil l be used, to measure itsef fects on the town. I

2 . P r i o r i t i es

For the short and medium term, the Resource Tean wil l create al is t o f pr ior i t ies for the Main Street Progrannne. This wi l lg ive the Main Street Of f ice a d i rect ion for i ts energies.

MAIN STREET CA}IADA Page 3

- l ' t ! r ! l l r - l r ! r r l -r r ; r l ; l t I L = - l I r e I r - II

t . i l 4 J I J i J - r J I

I TH€ H€RNAGE CANAOA FOtI\IDAIIOi*{ I

3 . Base l i ne Da ta

The v is i t wi l l synthesize the data col lected dur ing thePrel iminary Data Col lect ion phase wi th on- the-spot observat ionsin order to create a basel ine for fu ture assessments.

B. Team Members

The Resource Tean wil l be made up of a combination of townspeople andouts iders. The townspeople can provide the ins ights and the exper iences ofthe community which no outsider can learn in a short visit. The outsiderscan provide the objectivity and expertise which the town may not have.

The members of

Team }4ember

the Team wi l l inc lude some or a l l o f the fo l lowinq:

Project Co-ord inatorRegional Co-ordi-natorHead Office RepresentativeTown Government RepresentativeBusiness Associat ion Representat iveConsultantConsultantConsultantConsultant

Respons ib i f i t i es

Team captain and administratorResource personResource personResource personResource personorganization and ManagernentDesignMarketingCommercial and Economic

Development

The Resource Tearn wil l be captained by the Project Co-ordinator whobridges the gap betveen the town and the outsiders. The writer of thereport wil l be the Consultant-Commercial and Economic Development. Thenumber of consultants wil l vary depending on the needs of the town but wil la lways have at least two consul tants ' - the f i rs t responsib le for design andthe second responsib le for business refated issues.

IV. RESPONSIBILITlES/I€THODOLOGY

A. General Responsib i l i t ies

The Resource Team's general responsib i l i ty is to synthesize:

I. t lae data provided through the PMES;2. the v iews expressed dur ing the publ- ic meet ingi*3. the observations they make through the site visit; and4. their personal interviews with the cit izens of the town

to meet the object ives set out in th is paper.

See Appendix A for deta i ls concerning the publ ic meet ing.

MAIN STREET CANADA Page 4

- l t I ' ! a f r , ! ! t l ! r r I --J7FU} l'-Jfr'55-I THE HERIAGE CANAOA FOLJhIDAIION I

The members of the Resource Team have specific responsibil i t ies asresource peopler ds adminis t rators, or as consul tants. Fur thermore, theconsultants are divided into writ ing and non-writ ing consultants. The non-writ ing consultants are responsible for making observations in theirass igned areas and thereaf ter producing a set of notes. These notes wi l l beused by the Consul tant - wr i ter to produce a f ina l repor t . **

Resource people wi l l be cal led upon by the consul tants ' to prov idespeci f ic in format ion and to act as a condui t for the v iews of thei rconst i tuencies. Adminis t rators are responsib le for the operat ion andlogist ica l support of the v is i t .

Speci f ic Responsib i l i t ie s

Consultant - Report Writer

1. Ident i fy the most important issuesTeam.

to be addressed bv the Resource

2 . l ' lake observations in your reporting area ( s ) as outl ined inAppendix B - Outline of First Resource Team Report.

3. Make general observations of the current situation in otherreport ing area(s) as out l - ined in Appendix B - Out l ine of F i rs tResource Team Report.

4. Per form other act iv i t ies out l ined in Appendix C - Schedule ofEvents.

5. Synthesize your own observations, the notes and observations madeby the Consultant - Non-Writers, and the data collected during thePreliminary Data Collection Phase of the PI{ES to produce a reportbased on Appendix B - Outline of First Resource Team Report.

Consultant - Non-I\ 'r iter

Identify the most important issues to be addressed by the Resource'lra a m

2. I lake obsenrat ions in your repor t ing area(s) as out l ined inAppendix B - Orttine of First Resource Team Report.

** See Appendix B for the outl ine of the First Resource Team Report.

l .

MAIN STREET CANADA Page 5

ivr?VFFIFi{IS--t f ;rwt - JrI:5-5II THE HERfiAGE CANAOA FOIhIOAT|oN I

3. l, lake general observations of the current situation in otherreport ing area(s) as out f ined in Appendix B - out l ine of F i rs tResource Team Report.

Per form other act iv i t ies out l ined in Appendix C - Schedule of

Events.

Provide notes and observations to Consultant - Report writerconcerning your reporting area (s) outl ined in Appendix BOut l i .ne of F i rs t Resource Team Report .

TTMETABLEv .

Eighteen Resource Teams wi l l be staf fed f rom Iu larch to July 1986.

Each Team will spend tiree days at a location.

A draft of the report wil l be subrnitted by the Consultant - ReportWriter to the Heritaqe Canada Foundation for review bv the end of thesecond week af ter the s i te v is i t .

4. A final report wil l be submitted by the Consultant - Report writer tothe Heritage Canada Foundation by the end of the fourth week after theend of the s i te v is i t .

VI. SOURCES OF INFORMATTON

Team members are provided with the data collected from the PreliminaryData CoLlection phase of t}e PMES. Members wilJ receive some or all of thefo l l ow ing :

1. Econornic Development Survey2. Commercia l Act iv i t ies Survey3 . Con tac t L i s t4. Needs Assessrnent5. l lain Street Town - Consumer Analysis Survey6. l ' lonthly Reports since September, 19857. Annual Report

In add,it ion, each tearn member wil l receive a copy of the First ResourceTeam - Report Guidelines containing a detailed set of notes explaining theirresponsibil i t ies and a schedule of events with tirnes and locations

MAIN STR.EET CANADA Page 6

=_^v,$fi!-jF!t_=_=FI

THE HERTTAGE cANAoA FouNoAToN I

VII. DETAILS OF THE PROPOSAL

l . Submit proposals in t r ip l icate to:

Glen LooAssistant Di rector :

Commercial and Economic Developrnentl4ain Street Canada PrograrnmeThe Her i tage Canada Foundat ion306 }4etcaI fe StreetOt tawa, Ontar ioCanada KIP 5R4Te lephone : (613 ) 237 -1066

2. The f ina l repor t wi l l be publ ished under Her i tage Canada Foundat ion orl4ain Street Canada cover.

3. Proposals may be for ind iv idual or mul t ip le Resource Tean contracts.See Appendix D for contracts available.

4. Proposals shal l inc lude:

A. A tentative schedule for completing the study excluding theactual s tar t date. Star t inq dates of par t icu lar ResourceTeams have not been set .

B. A curriculum vitae for professional personnel and their rateof remuneration. Approval must be obtained from HeritageCanada Foundation before personnel mav be substituted.

C. See Appendix o for available positions. Suppliers may submitproposals for ind.ividuaf positions on:

a. Teams with three or four consultants

i. Consultant - Organization and },tanagement (non-

wr i ter)i i . Consul tant - Design (non-wr i ter)

i i i . Consul tant - Market ing (non-wr i ter)

iv. Consul-tant - Cormnercial and Economic Develop-ment (report writer)

or b. Teams with two consultants I

i . Consul tant - Design (non-wr i ter)

i . Consul tant - Business ( repor t wr i ter)

D. A total maxirmrm price including all fees and expenses.costs should be i temized in deta i l .

The

MAIN STREET CA}IADA Page 7

t l

=,+*U.N=iF.r€gFi

THF HERnacE CANApa FOTJhIOAT|oN I

a

E- corporate in format ion should be provided, inc luding adescr ipt ion of s imi lar s tudies wi th which the f i rm has d i rectexpe r i ence .

5- No portion of the work may be subcontracted without the writtenapproval of the Heritage Canada Foundation. The primary contractorshal l be responsib le for the gual i ty of work per formed, costs involved,t iming, and per formance of subcontractors.

VIII.I"IETHOD OF PAYI'IENT

1. PaYment wi l l be on a t ime basis for s taf f , which inc ludes overhead andmanagement.

Travel expenses shal l be b i f led separatery, but are to be incruded inthe statement of costs.

Travel t ime shal l not be b i l led.

Tota l b i l l ing shal l not exceed the consul tantrs proposed est imatewithout prior written approvar from the Heritage canada Foundation.

consul tant - wr i ter : Aggregate payment sharr not exceed 75t of theapproved total cost of the estimate unti l the final report has beenapproved and delivered.

6- Consultant - Non-wri ter: Aggregate payment shal l - not exceed 75* of theffi the estimate until notes have been approved bythe Heri tage Canada Foundat ion.

MAIN STREET CAIIADA Page 8

I

iVY:U-s-iF;.-!3I "il#"*,L";,L1;;#'

I

Purpose

The publ ic meet ing istown who wil l be affected bythe meet ing, the Resourceconcerning the pr ior i t ies ofactors wi th an af fect onknown.

APPENDIX A

THE PUBLIC }4EETING

a forum to obtain the views of parties in thethe I ' , la in Street rev i ta l izat ion process. Dur ing

Tearn wiLl attempt to solicit various viewsthe programrne. In th is fashion, the d i f ferentthe process wi l l be able to make thei r v iews

The goals of the publ ic meet ing are threefofd:

I. To introduce the l4ain Street Programme i-n more detail to thosetownspeople who are not fanil iar with the processi

2. To allow parties other than the business association and the towngovernment to make their views known; and

3. To aLlow members of the town government and the businessassociation other than the Resource Team representatives to airthei r v iews-

Format of Public Meeting

The public meeting j.s meant to be an informal exchange of informationabout Main Street and the l ife of the community. As a resuft, the meetingwill be made up of three parts: an introd,uction to the l4ain StreetPrograrnme; the l4ain Street movie; and d. iscussions, /presentat ions.

The Resource Team is particularly interested in learning from thecommunity rnore information in three areas:

1. The long term role for the town in the market place. Whatfunction can the town plav?

2. Goals for the chanqe process and thei r pr ior i tv .

3. The tasks which tJ:e programme must carry out to meet the goals andthei r pr ior i ty .

Groups are encouraged to make verbal presentations and/or writtensubmissions to the Resource Team. Verbal presentations should take nolonger than 10 minutes and should address the above issues.

MAIN STREET CANADA Page 9

Who Will Attend

- l'lembers of the board of- The Resource Team- Representatives of other- Representatives from the- Other in terested Part ies

Schedufe

.,YF!Jr--fFi€=|

' ' ';#";*:"";;;ffi";' i

the business associat ion

community associationstown government

T i m c r ^ + i ' r . i + r ro v u r w + L J

In t roduct ionMain Street movieDis cus s ion/Presentat ions

19001 9 1 5194 5

- 1 9 1 5- 1 9 4 5- 2 0 0 0

MAIN STREET CANADA Page 10

=rvrF\!FF+)fitEgFi TH€ FIERITAGE CANADa FOUNOaTTON I

APPENDIX B

OUTLINE OF FIRST RESOURCE TEA},I REPORT

The Resource Team Report wil l undertake to make observations andrecommend,ations in five basic areas: Organization and l"lanagementi Marketing;Desigm; Commercial and Economic Development; and Growth Scenarios. Theoutline of the completed report is as foll-ows. '

Each sect ion is marked to show the responsib i l i t ies of the consuf tants.

Legend: 2Cons = lVo consul tant Resource Team3Cons = Three consuftant Resource Team4Cons = Four consultant Resource TeamC - Consul-tant - Conunercial and Economic DevelopmentO = Consultant - Organization and ManagementD = C o n s u l t a n t - D e s i g n

1 4 = C o n s u l t a n t - l , l a r k e t i n q

OUTLINE OT FIRST RESOURCE TEAI\4 REPORT

Responsib i l i tv of2Cons 3Cons 4Cons

ABSTRACT

EXECUTIVE SU}'IMARY

coNcLUsroNs

RECOM},ENDATIONS

INTRODUCTlON

1. Background

2. Four-Point Main Street Canada Approach

3. Reason for Report

4. Members of the Resource Team

5. Report l"lethodology

a t \ f \

t- t^ r\

t - t \ a

? t \ f 1

F f iu u u

A

MAIN STREET CANADA Page 1 I

i}y!!F=>Fii!3l

" ;i ;;L,L";,i";;;""-' I

THE MAIN STREET PROJECT

1. Br ief History of Town

2. Goals of the Main Street Programmein Project Town

3. Goals of the Community

ORGANIZATION AND I'IANAGEI'IENT

1. Int roduct ion

2 . Ma in S t ree t O f f i ce

a . S t a f fb . Budge t

Planning/Strategy

Actors in the Change Process

Attj-tude to Changea. Community/Townb. I"lerchantsc. l4ed. iad. Municipal Governmente. Provincial Governmentf. Chanber of Commerceg. Other Development Organizations

Responsib i l i tv of2Cons 3Cons 4Cons

C o r O

6. Concl -us ions

a. Current Strengthsb. Current l feaknesses

7. Recommendat ion of Pr ior i t ies, Act ions,and lmplementation Sched.ul-e

MATN STREET CANADA Page 12

- . Y . E . ! f . ! - r ? : I = = =- t T F U J r J * e - J ;I rxr xenmor c,ANooe rour.rorrror.r j

D . MAR}GTING

In t roduct ion

Target Market Demographics

Competit ion

a. Surround. ing Centresb. Shopping l4a11sc. Other Connnercial Areas in Town

Responsib i t i ty of2Cons 3Cons 4Cons

C o f M

A Image

a . Packag ingb . Packag ingc . Se l f - Imaged. Image Helde . P re fe r red

Promotion

of Downtownof the Town

by OutsidersImage

a .

i

Y .

PlanningM o A i =

Co-operat ive Advert is ingInter ior Merchandis inqWindow DisplaysSpecia l EventsPromotions Outside the Main

Street Pro ject Area

6 . Conc lus ion

a. Current Strengthsb. Current Weaknesses

7. Recommendat ion of Pr ior i t ies, Act ions,and Implementation Schedule

MAIN STREET CANADA Page 13

r l=_^v1f!s--E:J=_=FI

r r s ! J I J J

I THE TERTTAGE CaNADa FOtJNDailON ]

E. DESIGN

1. Int roduct ion

2 . The S t ree t

a. Street Beaut i f icat ionb . T ra f f i c F lowc . Pa rk ingd . I n f i l le . Publ ic Spacesf . Pedestr ian Traf f ic

3. The Bui ld ings

a. Bui ld ing Changesb. Facade Changesc . S i g n s

4. l, laintenance

5. Potent ia l Sources of Funding

6. Potent ia l Human Resources

7 . Conc lus ions

a. Current Strengthsb. Current Weaknesses

8' Recomm'*:ff:"::.::i";:lllii.o"'ions'

F. COM}ERCIAL AND ECONOMIC DEVELOPMENT

1. Int roduct ion

2. Economic Ind. icators

a. Population Growthb. Employment -

c . Incomed . Bus iness C losu res

Responsib i l i tv of

2Cons 3Cons 4Cons

YIAIN STREET CANADA Page 14

! l

E Y,F.E I \t -- E:I_=_=-=|

. a u 4 J I J J

I rHE HERIIaGE CaNADa FOrhlDATtoN I

Principal Industrj-es

r D r i m a n r

b. Secondaryc. Industr ia l Parksd. Government

Tertiary

a. Reta i l Mixb . Re ta iL Sa fesc. Recruitmentd. Tour ism

Real Estate

a. Vacancy Ratesb. Adapt ive Re-Usec. Developmentsd. Bui ld ing Permi tse. Tax Assessments

6. Conclus ions

a. Current Strengthsb. Current Weaknesses

7. Reconunendat ion of Pr ior i t ies, Act ions,and lmplementation Schedule

SCENARIOS

IntroductionInfringement on Trading Area

by CornpetitorsDevelopments Which Will Have an

Effect on the L i fe, Vi ta l i ty ,and Growth of the Town

4. What Needs Should,/Can Downtown Fulfi115. What Should Downtown Become6. Recrui tment Possib i l i t ies7. opportunities/Q>tions/Scenarios for Growth

RECOMIENDATIONS

I. Overal l Pr ior i t ies and Act ions

2. Implementation Schedule

Responsib i l i tv of2Cons 3Cons 4Cons

cGROWTH

''l

)

J .

MAIN STREET CANADA Page 15

ivrF\jFFiFiiEgl ";,;;#'t"";;,;;;;' I

APPENDIX C

SCHEDULE OF EVE}CIS

DAY ONE

Time 1 2 0 0 -1400

1400-1600

1600-1800

1800- 1900-1900 2100

Head Off ice Representat iveRegional Co-ord,inatorProject Co-ord inatorConsul tant , Organj-zat ion

and l'lanagementConsul tant , DesignConsul tant , Market ingConsul tant , Commercia l

and Economic DevelopmentTown Goverrunent Rep.Business Associat ion Rep.

x

X

XxX

Xx

x

XxX

I

I

I

XXX

IX

III

Y

i1'

x

xxY

TII\,18

1 2 : 0 0 - 1 4 : 0 0

1 4 : 0 0 - 1 6 : 0 0

1 6 : 0 0 - 1 8 : 0 0

ACTIVITY

Resource Team meet ing, in t ro-duct ions, and or ientat ion

Interview with !4avor

- In terv iew wi th head of busi -ness assoc ia t i on

loca1 P ro jec tconcerning thethe town

OBJECTIVE

- Orientation andbui ld ing

tean

Learn pol i t ica l objec-t ives

Learn business associa-t i on rs ob jec t i ves

G : i n i n e i r r h f s , O f t h e

towns people involvedin the change process

p rn i ec t C r r - n r r l i na to r t S

views of h is responsi -b i l i t i es

I

(Al ternat ive ly)

14 :00 - 19 :00 - I n te rv iew o the rs

1 9 : 0 0 - 2 1 : 0 0 - R r i o f i n a h r r

Co-ordinatorpr ior i t res of

= l"leeting or= Uncommitted

interviewinterview

to be attendedtime

I'{ArN STREET CANADA Page 16

ivrFUF=iF"{Eg- . r r i r ' J r t - J t I : = 5 r l

i rHE HERIAGE c^NAoA FouNpAroN

]

Day Tv/o

Time 8 0 0 -o ? n

9 3 0 -1 2 0 0 I900

1900- 2100-2100 2200

Regional Co-ordinatorProject Co-ord inatorConsul tant , Organizat ion

and ManagementConsul tant , DesignConsul tant , t larket ingConsul tant , Conunerc ia l

and Economic DevelopmentTown Government Rep.Business Associat ion Rep.

xX

x xx

X

X

XXX

xXX

Xx

xXx

XA

x

xx

III

TII"IE

8 : 0 0 - 9 : 3 0

9 : 3 0 - 1 2 : 0 0

1 2 : 0 0 - 1 9 : 0 0

1 9 : 0 0 - 2 I : 0 0

2 1 : 0 0 - 2 2 z O Q

ACTIVlTY

- Breakfast br ie f ing concerningchanges to logis t ics andinterviews

Tour of cornmunity includingMa in S t ree t p ro jec t a rea ,and other areas with animpact on the pro ject area

Lnterview time

Public meeting of board ofbus iness assoc ia t i on , t heResource Team and other in-terested par t ies

Day l\ lvo debriefing

OBJECTIVE

Team building andadjustments resul t ingfrom previous days 'meetj-ngs

Examination of the en-vironment of the chanqe

Gain ins ights of thetownspeople involvedin the change process

Receive submiss ions ofpar t ies af fected bythe progranune

- To share observations

= l, leeting or interview to be attended= Uncommitted interview time

MAIN STREET CANADA h - - ^ I ?E Q V J E L I

r l=_r^y-+!s-fF.:tiFFI THE HERTTaGE CANADA FOTNOATTON I

Day Three

I

t

I

I

I

I

I

I

t

I

I

I

I

I

Time 8 0 0 -Y J U

93 0-1800

l-800-2 0 0 0

2000-T

I

I

t

I

I

I

I

I

I

I

I

I

I

I

I

Regional Co-ordinarorProject Co-ord inatorConsul- tant , Organizat ion

and lrlanagementConsul tant , DesigrnConsultant, I '{arketingConsul tant , Commercia l

and Economic DevelopmentTown Government Rep.Business Associat ion Rep.

XY

Y

x

Y

V

XX

r 0t \

r&NI&N

I

XxX

Xx

TIME

8 : 0 0 - 9 : 3 0

9 : 3 0 - 1 8 : 0 0

1 8 : 0 0 - 2 0 : 0 0

2 0 : 0 0 o n w a r d s

A T'TT\/T TFV

Breakfast br ie f ing wi th Re-gional Co-ord inator to d is-cuss priorit ies of the town

Interview time and prepara-tion of notes by Consultant -Non-Wri ters

Dinner

Fina1 debr ief ing to shareobservations and to createp r i o r i t i es l i s t .

OBJECTIVE

Pr ior i t ies as seen bythe Regional Co-ord,in-ator

Gain ins ights of thetownspeople involvedin the change process

Thank you dinner forthe co-operat ion ofnon-paid resourcepeople

To share observat ionsand to synthesize andpr ior i t ize the var iousl i s t s

Presentat ion of notesby Consultant - Non-Writers to Consultant- Report Writer

No te :X = Meetj-ng or inte:rziew to be attendedI = Uncommitted interview timeN = Preparat ion of notes

MAIN STREET CANADAPage 18

rvrFU.NFiFj'€E1 ' l . ' d J I J J J € J J

I rHE HERIAGE CANApA FOUNOATTON

I

Resource Team Report

Ladysmith, BCWhitehorse, YTGrande Prairie. AT,Peace River , ALFort Mac1eod, AL*Dauphin, MNBrandon, MNPrescot t , ONSarnia, ONOwen Sound, ONSte . -Mar ie de Beauce , Que .S t . - Jean -su r -R i che l i eu , Que .Yarmouth, NSBr idgetown, NS*Windsor, NS*Shediac, NBCarbonear, NFS t . J o h n ' s , N F

APPENDIX D

CONTRACTS AVAILABLE

TeamS i z e

22222)a

)22222)

23

Contraets Avai lableBusines s

Y e sYesYesNoNoYesY e SYesYesYesY e sYesY e SYes

YeSYeS* *

Des ign

YesY e SYesNoY e sYesYesYesYes

YesYeSY e sYeS

YesYesY e s

* Specia l requi rements. See Glen Ioo for fur ther deta i ls .** Two business consultants required: Consul-tant - Iularketing (non-writer)

and Consul-tant - Commercial and Economic Development and Organizationand l4anagement (Report writer) .

MAIN STREET CANADA Page 19