flaacos 2014 conference - our healthy perspective - health care transformation through accountable...
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Our Healthy Perspective - Health care transformation through accountable care presented by Michelle Copenhaver at the FLAACOs 2014 Fall Conference.TRANSCRIPT
FLAACOs Business Partners
Our healthy perspectiveHealth care transformation through
accountable care
Marcy Rudowitz
Ph 904.485.0590
Email [email protected]
Our healthy perspectiveHealth care transformation through accountable care
Quality health plans & benefitsHealthier livingFinancial well-beingIntelligent solutions
©2014 Aetna Inc.51.25.114.1.B (6/14)
FLAACOs Business Partners
The current system isn’t working
Waste: Avalere Health analysis of American Hospital Association Annual Survey data, 2010Cost: 2012 Towers Watson/National Business Group on Health Employer Survey, increase during the period 2007 to 2012
3
+34%your cost
$765Bwaste
It isn’t working for our country
It isn’t working for employers
FLAACOs Business Partners
Private payers are subsidizing a greater share of provider revenue
…but their volume is decreasing as no-margin business increases
Source: Avalere Health analysis of American Hospital Association Annual Survey data, published 2014
It isn’t working for providers
70%
80%
90%
100%
110%
120%
130%
140%
97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12
Medicare Medicaid Private Payer
Breakeven
4Aetna Inc.
Distribution of Hospital Cost by Payer Type (% of Total Cost, Years 1980, 2000 & 2010)
FLAACOs Business Partners
And, the patient experience needs improvement too
5
Fragmented, frustrating and wasteful
Payer
Pharmacy
Primary care doctor
Clinic
High cost
SpecialistLab
Hospital
Diagnosticimaging
Employee
I can’t get an appt.!
Is there a generic?
What is covered in my plan?
Does my specialist
have all my information?
Are all of these tests necessary?
Where do I go
for care?
FLAACOs Business Partners
6
Our value-based contracting started with collaborations, advanced to the patient centered medical home and now includes ACO plan designs.
Collaboration
Early stage
PCMHPatient centered medical home
Physician focused
Savings based on quality and efficiency
ACOOur unique accountable care approachEnables ACOs with programs and technology
Features shared risk and reward
Supports an innovative product — Aetna Whole Health
Succeeds through intense population health collaboration
FLAACOs Business Partners
What if we could create a system that works better for everyone?
7
Transform providerpayment
Actual results may vary
Improve
quality of care and
experience for members
Create sustainedsavings
Reduce your total spend
8–15%first year
FLAACOs Business Partners
Aetna Whole Health value — the triple aim of better health,
better care, better cost
8
Earlier interventionMore coordination
Better care
Better cost8 – 15% savings year 1Lower trend
Better healthManaging populations
More engagement
FLAACOs Business Partners
9 9*“Accountable Care Payers 2013: Partners in a Changing Paradigm,”
June, 2013, KLAS Research. According to the KLAS report, as compared to other national health plans, Aetna is cited by providers as forward thinking and as the most transformational.
We are changing how health care is delivered
Aetna Inc.
Our unique accountable care approach•Enables ACOs with programs and technology
•Features shared risk and reward
•Supports an innovative product — Aetna Whole Health
•Succeeds through intense population health collaboration
9
most transformational
and
forward thinking
According to KLAS report* an independent study
FLAACOs Business Partners
Our ACO solution provides a path to financial sustainability
10
ACO startup
ACO operating
costsUnit cost
concessions
Volume: Plan
steerage
Volume: New
patients Utilization
Shared savings & operating
efficiencies
Volume: Leakage
improvement
General investment
Insurance product Population Health Management
A transformative financial model that
improves quality, reduces cost and
ensures sustainability
Healt
h s
yst
em
A
CO
opera
ting m
arg
in
FLAACOs Business Partners
11
Our investments uniquely enable the transformation to proactive care
11
FLAACOs Business Partners
Resets the baseline trend by•Removing waste•Steerage•Unit cost improvements
8–15%* Immediate savings bridge to long-term sustainability
12
Sustainable PMPM savings
*8-15% savings off broad network plans. Chart reflects expected trends; actual results may vary. Aetna Inc.
FLAACOs Business Partners
Collaboration creates more value than Aetna or ACOs can deliver alone
13
Big data analytics, leading technology
and care management
programs
ACO providers
Together we:FIND AND ENGAGE MORE
patients with Aetna technology plus provider records
HELP MORE members have a
streamlined experience
SAVE MORE with efficient care across
the entire care team
Focus on those who need them most in the 1:1 setting
Information on all patients and resources to
support between visits
One-on-one patient engagement and clinical credibility
FLAACOs Business Partners
A system that supports members between office visits
14
Care team enabled with technology and information fills the gaps
Office visit
Office visit
Office visit
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
All your employees benefit from convenient tools and proactive care
FLAACOs Business Partners
1”Payer-Provider Collaboration in Accountable Care Reduced Use and Improved Quality in Maine Medicare Advantage Plan,” Aetna and NovaHealth, Health Affairs, Volume 31, Number 9, September 2012.
2 Aetna ACS Analytics, for the year 2013.3 Aetna-Carilion ACO, Modern Health Care, December 17, 2013. Actual results may vary.
We are already seeing results
15Aetna Inc.
28% – 64% increase in patients reaching goals for blood pressure and cholesterol levels1
50%fewer impactable bed days2
10% reduction in high-tech imaging scans3
FLAACOs Business Partners
16
States with an ACO product (may also have other value-based products)
States with other Aetna value-based contracts
522Value-based contracts
42ACOs
200+ACOs in pipeline
We have a solid value-based presence and we’re growing
Aetna Inc.
ACOs with self-funded product
We select providers who can be successful
FLAACOs Business Partners
17
Two simple approaches for capitalizing on ACOs in your benefit strategy
Aetna Premier Care Network
Aexcel
AP
N/S
avin
gs
Plu
s
Bro
ad
n
etw
ork
PC
MH
, IO
Q
an
d
Rad
iolo
gy
Lab
s
AC
O
The best combination of network access and savings in a single simplified solution
Market approach National approach
Broad national network
Broadnationalnetwork
Accountable Care
Organization
Aetna Whole Health
ACO product
FLAACOs Business Partners
Your needs
Let’s work together
What’s your healthy?
18
Your potential
Your sustained savings
Accountable Care Solutions from Aetna
Aetna Inc.
FLAACOs Business Partners
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company (Aetna) and its affiliates.
This material is for information only. Health benefits and health insurance plans contain exclusions and limitations. Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com.
©2014 Aetna Inc.51.25.114.1.B (6/14)
Thank you
FLAACOs Business Partners
Reach UsAetna
Accountable Care SolutionsMichelle Copenhaver, SVP Strategy & Operations, SE Market Lead, 904.404.6547
Florida Association of ACOs
Ph 904.485.0590
Email [email protected]
Website www.flaacos.com