fixed, data & hosted services wholesale - september 2019 · 2019-09-02 · sennheiser sc660 anc...

Fixed, Data & Hosted Services Wholesale Commercial Pack

September 2019

ContentsUpdates & Changes …………………………………………………………………………. 3

Fixed Lines & Data …………………………………………………………………………… 4

8 x 8 Cloud Telephony ……………………………………………………………………… 5 - 8

8 x 8 Hardware & Delivery ………………………………………………………………. 9 - 12

Horizon Hosted Telephony …………………………………………………………….. 13 - 16

Horizon Hardware & Delivery ………………………………………………………… 17 - 18

Horizon Terms …………………………………………………………………………………… 19

Akixi ……………………………………………………………………………………………………… 20

Installation & Training ………………………………………………………………………. 21

………………………………………………………………………………………………………………………………………………………………..

Headsets4businessThe latest product 'Sennheiser SC660 ANC USB Headset’ -

designed for the user that needs the very best in active noise cancellation technology. CLICK HERE

Horizon Collaborate Introducing Collaborate by Horizon - navigate to PAGE 14 for more info.

Additional HardwareWe have updated our list of 8x8 hardware and pricing including Cisco, Polycom and Panasonic models. Navigate to PAGE 9 for

more info.

Updates & Changes

Please check this page each month to see any recent updates & changes made to pricing, tariffs, rules etc. if you have any questions or queries please contact your CBM or our Service Team for further info.

www.zest4.com . [email protected] . 0161 956 3355 Page 03

Fixed Lines & Data

Fixed Line - InstallationType

New PSTN Line Installation

Buy Rate

£75.00

Term (Months)

One Off

Zest4 Lines & Calls

PSTN Line Rental £10.50

ISDN 2 Line Rental (2 Channels)

ISDN 30 Line Rental (Per Channel)

ISDN 30 SNDDI (Single DDI)

£23.00

£12.00

£0.25

Term (Months)

24

Full rate card available via http://www.zest4partners.com/site/marketing/billing

Data Only SolutionsType

ADSL Extra

Buy Rate

£15.60

Further Information

Unlimited. New install £40. Migration FOC

FTTC Unlimited Promo

Term (Months)

24£30 Unlimited. Includes care level 3

Connection or set up charges may apply. TG588 router available upon request - £40 including delivery.


Zest4 Fibre Optic EthernetZest4 Fibre Optic Ethernet solutions; Ethernet in the First Mile and Leased Lines available on request. A bespoke quotation will be provided to each customer which is based on connectivity options and distance from the network.

SIPType

SIP Connection Fee

Buy Rate

£60.00 per site

Term (Months)

One Off

SIP Tariff

SIP Basic

Buy Rate

£5.28

Further Information

Calls Chargeable

SIP Premium

Term (Months)

36£5.72 Calls to 01, 02, 03 included

SIP Extra £6.16 Calls to 01, 02, 03, 07 included

Terms & Conditions

Cease fees may apply dependant on the connectivity product supplied.

Type Buy Rate

http://www.zest4partners.com/site/marketing/billing



Cloud Telephony

Monthly Rental

X1 X2 X3 X4 X6 X7 X8

£8.50 £13.50 £17.50 £25.00 £60.00 £75.00 £90.00

Auto Attendant • • • • • • •Phone Number & Extension • • • • • • •

HD Voice, Secure Voice • • • • • • •Mobile & Desktop Apps • • • • • • •

Team Messaging; Presence; VM • • • • • • •Call Recording • • • • • • •

Unlimited Internet Fax • • • • • •Single Sign On • • • • • • •

Audio/Video Conferencing with Meetings 100 Participants

100 Participants

100 Participants

100 Participants

100 Participants

100 Participants

Salesforce, Zendesk & Netsuite Int. • • • • • •Operator Switchboard • • • • •

Premium Analytics & Call Quality Reporting • • • •

Interactive Voice Response (IVR) • • •Skills-Based Inbound Voice • • •

Graphical Call Flows; Post Call Survey • • •Native CRM, Knowledge-base • • •

Queued & Web Callback • • •Inbound Chat, Email, Social Channels • •

Co-browse • •Quality Management & Speech Analytics Optional Optional •

Set Up Fee £15 per user £15 per user £15 per user £15 per user £15 per user £15 per user £15 per user

UC & CC Calling Zone Unlimited UK

Unlimited Calling within 14 countries






X Series One Cloud Solution for Voice, Meetings, Collaboration, Call Centre & More

Note: X4 and below is named licensing; above X4 is concurrent licensing.

Standard Analytics • • •

Recommended Sale Price £11.00 £20.00 £25.00 £37.00 £90.00 £105.00 £135.00

Minimum Term 24 Months

Lobby

£3.50

•

•

£15 per user

Internal Calls Only

£4.00


Cloud Telephony

Voice & Telephony

Unlimited Global Calling For Phone & Contact Centre

Tier 1 Phone Number & Extension

HD Quality Voice

Secure Voice Calls (TLS & SRTP)

Voicemail

UC Call Recording

Web Browser Click-To-Dial

Power Keys (Busy Lamp Field - BLF)

Mobile Apps

Desktop App

Operator Switchboard

Barge, Monitor, Whisper

Hot Desking

Caller ID

Number Porting - Self Service or Managed

Call Waiting

Call Transfers

Extension to Extension Calling

Call Park

Phone Paging (Polycom Devices Only)

Music On Hold

UC Media Storage For Meeting Recording & Call Rec.

UK 14 Countries 32 Countries 47 Countries

• • • • •• • • • •• • • • •

• • • •• • • •• • • •• • • •• • • •• • • •

• ••

• • • • •• • • • •• • • • •• • • • •• • • • •• • • • •• • • • •• • • • •• • • • •

0GB 1GB 5GB 10GB

X Series Detailed Feature Matrix

Lobby X1 X2 X3X4 / X6 X7 / X8


UK Global Calling Zone

Cloud Telephony

Lobby X1 X2 X3 X4 X6 X7 X8

Cloud Phone & Contact Centre Calling Zone

Unlimited UKUnlimited

Calling within 14 countries






Countries No Calling Outside UK UK

United States Canada

Australia France*

Germany* Italy*

Ireland* Netherlands*

New Zealand* Puerto Rico

Spain* Sweden*

Switzerland*

Australia Belgium Brazil*

Canada China

Denmark France

Germany Guam

Hong Kong Hungary Ireland*

Israel Italy*

Luxembourg* Malta

Mexico Netherlands* New Zealand*

Norway Poland*

Portugal* Puerto Rico

Romania Slovakia

South Korea Spain*

Sweden* Switzerland*

Taiwan* UK

United States

Australia Argentina*

Belgium Brazil*

Canada China Chile

Cyprus* Denmark

Dominican Rep Finland France

Germany Greece Guam

Hong Kong Hungary

India Indonesia Ireland* Israel Italy*

Luxembourg* Japan*

Malaysia Malta


Norway Peru

Poland* Portugal*

Puerto Rico Romania

Singapore Slovakia

South Africa South Korea

Spain* Sweden*

Switzerland* Taiwan* Thailand Turkey*

UK United States


Belgium Brazil*

Canada China Chile

Cyprus* Denmark


Germany Greece Guam

Hong Kong Hungary

India Indonesia Ireland* Israel Italy*

Luxembourg* Japan*

Malaysia Malta

Mexico Netherlands*

New Zealand* Norway

Peru Poland*

Portugal* Puerto Rico

Romania Singapore Slovakia


Spain* Sweden*


UK United States


Belgium Brazil*

Canada China Chile

Cyprus* Denmark


Germany Greece Guam

Hong Kong Hungary

India Indonesia Ireland*

Israel Italy*

Luxembourg* Japan*

Malaysia Malta


Norway Peru

Poland* Portugal*

Puerto Rico Romania Singapore Slovakia


Spain* Sweden*


UK United States


Belgium Brazil* Canada China Chile

Cyprus* Denmark


Germany Greece Guam

Hong Kong Hungary

India Indonesia Ireland*

Israel Italy*

Luxembourg* Japan*

Malaysia Malta


Norway Peru

Poland* Portugal*

Puerto Rico Romania

Singapore Slovakia


Spain* Sweden*


UK United States

* Excludes Mobile, Special & Premium Numbers


Cloud Telephony

Zest4 8x8 Additional Items

Set Up Fees Wholesale Rental Notes

International Virtual Number £8.00 £6.00

International Toll Free Virtual Number £8.00 £6.00

International Virtual Fax Number £8.00 £6.00

Address requirements for Croatia, Denmark, France, Georgia, Germany, Hungary, Ireland, Netherlands, Norway, Singapore.

Additional Info: Singapore & Germany need utility bill & local address proof.

Address requirements for Croatia, Denmark, France, Georgia, Germany, Hungary, Ireland, Netherlands, Norway, Singapore.

Additional Info: Singapore utility bill & Germany local address proof.


Hardware & Delivery

Hardware Available

Polycom IP 5000 Speakerphone

Buy Rate

£355.00

Polycom IP5000 Power Injector £64.78

Polycom Power Supply for VVX 300, 301, 310, 311, 400, 401, 410, 411 £15.00

Polycom PSU EU for VVX300, 310, 400, 410 - 48V £15.00

Polycom VVX 101 - PoE £64.32



Polycom VVX 301 £81.94








Polycom VVX Webcam £83.91

VVX 28 Line Color Sidecar adds 28 Line Keys £144.16

VVX 40 Line Paper Label Sidecar adds 40 Line Keys £72.61

Polycom RealPresence Trio 8800 IP Conference phone (No Power Kit) £1,400.00

Shipping charges per item - £5.00




www.zest4.com . [email protected] . 0161 956 3355

Hardware & Delivery

Hardware Available

Cisco 7811 - PoE

Buy Rate

£62.02

Cisco 7821 - PoE £80.89

Cisco 8841 - PoE £147.70

Cisco 8861 - PoE £290.50

Cisco IP Phone 8800 Key Expansion Module £194.62

Cisco Power Supply for SPA525G2, SPA504G, SPA502G, SPA112, SPA122 £10.00

Cisco SPA 122 ATA £45.33

Cisco SPA 504G £83.91

Hardware Available

Panasonic DECT + DECT Base, UK

Buy Rate

£87.40

Panasonic DECT Compact H/S UK £180.86

Panasonic DECT Desk Phone UK £90.54

Panasonic DECT Extra H/S UK £64.62

Panasonic DECT Repeater UK £93.54

Panasonic DECT Rugged H/S UK £306.52


\


Hardware & Delivery

Amortise The Cost Of Your 8x8 Hardware Over TermIf your customer is looking for a true OPEX model then you can take up this option without the need for a lease.

Consult with your CBM when stacking deals to request the amortisation model.

*Amortisation available on hardware supplied by 8x8. This option is not currently available on headsets supplied by Headsets4business.

Hardware costs can be amortised over a minimum

term of 24 months and a maximum of 60 months.

Subject to credit vetting and approval.

This facility is available for 10 seats or more.

The total cost of hardware will be divided over the contact

term and charged on a monthly basis alongside your 8x8

monthly rentals and charges.

Hardware & Delivery


Zest4 are working in partnership with Headsets4business to ensure our partners get expert advice and guidance to select the correct headsets for end customer requirements. Through Headsets4business Zest4 Partners can access discounted wholesale pricing.

To access your Zest4 partner pricing simply call 0161 830 6818 and quote that you are a Zest4 partner. The team at Headsets4business will supply you at discounted pricing and provide the specialist advice you need to fulfil your customers’ requirements.

Introducing the latest product…

Sennheiser SC660 ANC USB Headset

This in-demand headset is designed for the user that needs the very best in active noise cancellation technology.

• Outstanding sound for clear calls • High quality design crafted for perfection • Constructed for maximum strength at stress points • Convenient and seamless call handling • In-line call control for easy call management • Leatherette ear pads for all day comfort

Zest4 special partner price:

£145 ex VAT


Horizon Hosted Telephony

Horizon Port Charges

Port Type

Single Line Port Order

Buy Rate

£12.00

Term (Months)

One OffMulti Line Port Order (Aux) £22.00

Multi Line Port Order with DDI block up to 10 £56.00

Multi Line Port Order with DDI block up to 11+ £110.00

Horizon Package Buy Rate Subscription Charge RatesTerm (Months)

Horizon Basic Licence* £8.45

Horizon Premium Licence* £10.25

Non Assured Bolt On (Per Licence) £1.75

36

Horizon Licenses

Basic Subscription - calls chargeable

Premium Subscription, calls to 01, 02, 03, 07 included

* Calls to mobile FREE within fair usage policy of 500 mins per licence per month. Mobile minutes not shared. Hardware Incentive is available on 36 month Horizon Licence purchases, see T&C’s.

Full rate card available via http://www.zest4partners.com/site/marketing/billing

Mobile Bolt On Buy RateAvailable in Conjunction with

Horizon Licence(s)Term (Months)

Horizon Mobile Bolt On 1,000 £8.00



Mobile Bolt Ons

1,000 shared minutes to mobiles



Available in conjunction with Horizon licence(s). Bolt on bundles are added to the main horizon number and can be shared amongst other horizon numbers on the customer's account.

Horizon Mobile Bolt On 10,000 £80.00 10,000 shared minutes to mobiles




Horizon Collaborate

Bolt On

Horizon Collaborate

Buy Price

£7.50

Term (Months)

30 days (minimum)

Horizon Collaborate offers services such as instant messaging, presence, voice, video, desktop / application sharing and document sharing. Driven through a set of end user applications for Windows, MAC, Android and iOS, it enables users to access business communications and collaboration services from their favourite devices - wherever they are.

Fully integrated with the award-winning Horizon hosted PBX service, Horizon Collaborate supports all the features and functionality of the telephony service for a true unified communications experience.



Horizon Bolt Ons

Horizon Bolt On Buy Rate Further InformationTerm (Months)

Horizon Call Centre Agent £4.40

Horizon Call Centre Supervisor Client £22.00

Horizon Call Queue User £1.76

Horizon Receptionist Console £22.00

Horizon Integrator £1.25

Horizon Integrator - CRM £3.50

Horizon Desktop Softphone - PC £2.00

Horizon Smartphone App £2.00

1Per User / Per Month

Per User / Per Month - Android Only

Horizon Call Recording

Horizon Bolt On Buy Rate Term (Months)

Call Recording 900MB £11.00

Call Recording 1,800MB £22.00








1

900MB is approx. 4500 mins of storage.

Call recordings will be charged at the peak level of data storage within the month.



Data for Horizon Voice SolutionsZest4 Voice Only Connectivity

Type

Assured 5

Buy Rate

£31.20

Further Information

5 concurrent calls over one connection

Assured 10

Term (Months)

36£35.10 10 concurrent calls over one connection

Assured 15 £36.66 15 concurrent calls over one connection

Includes Cisco 800 Router for duration of the contract. Equipment must be returned upon termination. Connectivity qualifies for the hardware incentive on 36 month arrangements. See page 9 for details. Connection or set up charges may apply. Cease fees of £35 applicable.

Zest4 Converged - For Horizon Voice & Data Connectivity

Type

ADSL2+ Converged Broadband

Buy Rate

£31.20

Further Information

Unlimited. Assured. Concurrent Calls.

FTTC Converged Unlimited

Term (Months)

36£46.80 Includes Care Level 3

Includes Cisco 800 Router for duration of the contract. Equipment must be returned upon termination. Connectivity qualifies for the hardware incentive on 36 month arrangements. See page 9 for details. Connection or set up charges may apply. Cease fees of £35 applicable.


Hardware & Delivery

Hardware Available

Cisco SPA 504

Buy Rate

£103.50

Horizon Hardware

Cisco SPA 504 Hardware Incentive £0.00

Cisco SPA 122 £61.00

Cisco SPA 122 Hardware Incentive £0.00

Cisco PA100 Power Supply £11.50

Cisco SPADS500 £100.00

Polycom Soundstation IP5000 £355.00

Polycom Soundstation IP5000 Power £99.00


Polycom VVX 411 Hardware Incentive £0.00

Polycom VVX Colour Expansion Module £181.50

Polycom VVX Power Supply £16.00

Yealink W52P Dect Handset and Base Station £95.00

Yealink W52P Dect Handset and Base Station Incentive £0.00

Yealink W52P Dect Handset Only £70.00

Cisco 8 port POE £302.43



Netgear POE 8/4 port POE £115.00





Hardware & Delivery

Horizon Delivery

Number of Phones

Delivery 1 to 10 phones

Buy Rate

£15.00

Term (Months)

One Off

Further Information

Horizon - Delivery Band 1

Delivery 11 to 30 phones £30.00

Delivery 31 to 50 phones £35.00

Delivery 51 to 79 phones £55.00 Horizon - Delivery Band 4








Horizon Terms

Gamma Horizon Hardware Incentive Conditions Under the Horizon Hardware Incentive Zest4 will provide Horizon handsets free of charge or discounted by £60 each when channel partners fulfil the conditions set out below.

In summary, to qualify for the Horizon Hardware Incentive:

Handsets must be connected to the Horizon service using certain types of data access circuits provided by Gamma;

Handsets must be ordered within 12 months of the relevant account being activated and be committed for a minimum fixed term;

The total number of handsets ordered must not exceed the number of active subscriptions.

Gamma Access Requirements The primary access method for the Horizon service into the site where the handsets are to be located must be one of the following Gamma access services:

· Assured Broadband· Converged Broadband (including Converged FTTC)· Converged Ethernet· Converged Private Networks Contract Term Requirements

The Horizon subscriptions to which the handsets are associated must be purchased with a 3 year or 5 year minimumcommitment.

Qualifying Handsets Once the primary access method has been selected, the following handsets can be chosen at no additional charge:

· Polycom VVX 411· Yealink W52P DECT phone· Cisco SPA 504

The following handsets can be chosen with a £60 discount on each unit:

· Any Polycom conferencing unit· Cisco SPA 525

If a handset or other hardware is chosen which is not included in either of the above lists, then the full price must be paid. Qualifying handsets can only be ordered within the first 12 months of the relevant account being activated.

Availability The Horizon Hardware Incentive is only available to end customers who are new to Gamma’s Horizon service, notwithstandingwhere such end customer has previously purchased the Horizon service either directly from the channel partner or from any other provider. The gaining channel partner shall use reasonable endeavours to ensure it is operating in accordance to this clause. Zest4 reserves the right to withdraw the Horizon Hardware Incentive and to retrospectively invoice the channel partner for any benefits extended in respect of any Horizon company where in Gamma’s reasonable opinion the underlying end customer is not new to the Horizon service.

Cancellation Zest4 may invoice an £80 cancellation fee where a subscription is cancelled prior to its minimum commitment.


Akixi

Set Up Type

Akixi Lite - One-off set up fee

Buy Rate

£99.00

Term (Months)

One-offAkixi 1000 - One-off set up fee £165.00

Akixi 2000 - One-off set up fee £425.00

Set Up

Rental Type

Akixi Lite - Supervisor monthly rental

Buy Rate

£4.50

Term (Months)

1

Akixi Lite - Extensions monthly rental £0.65

Akixi 1000 - Supervisor month rental £6.25

Rental

Akixi 1000 - Extensions monthly rental £1.95

Akixi 2000 - Supervisor monthly rental £23.95

Akixi 2000 - Extensions monthly rental £1.95

Akixi Training

Training

Buy Rate

£355

Akixi Training


Installation & Training

Survey

1-10 Extensions

Buy Rate

£150.00

Term (Months)

One-off

11-30 Extensions £270.00




Install**

1-30 Extensions (1 day max)

Buy Rate

£430.00

Term (Months)

One-off31-48 Extensions (2 days max) £755.00

49-96 Extensions (3 days max) £1,135.00

97-192 Extensions (4 days max) £1,510.00

Install & Training Bundle

03 Seats or Less

Buy Rate

£270.00

Term (Months)

One-off05 Seats or Less Bundle £315.00

10 Seats or Less Bundle £360.00

Training

2 Sessions (Max 10 Delegates Per Session)

Buy Rate

£320.00

Term (Months)

One Off

Type of Training

Training (On-Site)4 Sessions (Max 10 Delegates Per Session) £432.00

2 Sessions (Max 10 Delegates Per Session) £270.00

4 Sessions (Max 10 Delegates Per Session) £350.00Training (Webinar)

1 Session (Max 3 Delegates Per session) £320.00 Admin Training (On-Site)

1 Session (Max 3 Delegates Per session) £270.00 Admin Training (Webinar)

** Further charges may apply if an additional engineering visit is required to complete pre-configuration work.

Please note that all charges do not include the installation of CAT 5 cabling.

www.zest4.com | [email protected] | 0161 956 3355

fixed, data & hosted services wholesale - september 2019 · 2019-09-02 · sennheiser sc660 anc...

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