five years in, a closer look at uber’s impact in san francisco

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In 2010, Uber started with a modest goal — to better enable San Franciscans to more easily and reliably get around their city. Five years later, Uber now coordinates millions of rides in San Francisco and the surrounding area every month, helping to bring the city’s people, businesses, and neighborhoods closer together.

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  • SAN FRANCISCO:

    A Mobility Case Study

  • HOW UBER WORKS

    INTRODUCTION

    SECTION ONE

    Improving the Rider Experience

    Uber serves all parts of the city well

    Uber is more affordable and accessible to more riders than taxis

    SECTION TWO

    Creating Opportunities for Well-Paying and Flexible Work

    Uber driver-partners value the flexibility the platform provides

    Driver-partners can earn more with Uber than driving taxis

    A safe work environment

    SECTION THREE

    Supporting a Safe and Sustainable City

    Helping to drive down DUI rates

    Providing greater access to small and independent businesses

    Reducing congestion on San Franciscos streets

    Lowering the demand for parking and freeing up valuable urban real estate

    CONCLUSION

    4

    6

    8

    10

    13

    14

    15

    16

    17

    18

    19

    20

    22

    24

    26

  • 4 UberIMPACT

    How Uber Works

    Uber is a technology company that provides a smartphone application connecting driver-partners with people

    who need a ride. With Uber, theres no need to call a dispatcher or hail a car on the street: getting a ride on the

    platform is as easy as tapping a button. Uber enables driver-partners to use their personal car to provide rides

    and earn income.

    Riders enjoy the convenience of paying without cash because the cost of the ride is billed directly to the credit

    card they have linked to their account. Not only are driver-partners required to pass rigorous background

    checks and driving record checks, but they must meet the exacting standards of riders as well: at the end of

    each trip, riders rate their experience (from 1-5 stars) and have the opportunity to leave additional written

    feedback about the trip.

    REQUEST

    Tap to select pickup location

    1

    RIDE

    Type in your destination

    2

    RATE

    Rate your experience

    3

  • 6 UberIMPACT

    Introduction

    In 2010, Uber created a platform on which San Francisco residents could request a ride from for-hire drivers in

    the vicinity using an app. Today, Uber coordinates millions of rides in San Francisco and the surrounding area

    every month, and millions more daily worldwide. By virtue of a model that utilizes smartphone technology in

    new ways, Ubers platform provides a safe, convenient, and affordable way for riders to get where they need to

    go at a moments notice. At the same time, the Uber platform offers a reliable and flexible earning opportunity

    for many thousands of independent for-hire drivers (driver-partners). Having lowered the barriers to entering

    the for-hire driver market, the Uber platform has made for-hire driving a part- or full-time opportunity available

    to anyone with the necessary vehicle, skills, and driving record.

    Uber supplements the for-hire options available to San Franciscans and makes for-hire transportation a practical

    option anywhere in the city. According to a 2013 study commissioned by the SFMTA, San Franciscos taxis were

    not a reliable on-demand option. In no zone of the city did even half of taxi rides start within 15 minutes of

    request, and a great number in every zone took longer than 30 minutes (or never took place at all).1 In contrast,

    Uber rides start within two or three minutes on average, and almost never more than 15 minutes after request.

    Uber also provides a novel option to for-hire drivers. A taxi driver in San Francisco typically pays a gate fee of

    over $100 in order to drive a ten hour shift.2 If the driver wants or needs to cut the shift short, he or she might

    end the day at a net loss. Only a full day of driving results in a reasonable hourly compensation. In addition, taxi

    drivers are often pressured to make side payments to the providers they depend upon for gas and dispatching

    services, further reducing their income.3 Finally, the medallion system that restricts the number of taxis in

    San Francisco to around 2,000 mechanically limits the number of opportunities available to drivers who want

    to work.4

    The Uber app works as follows: a rider is shown the nearest available driver-partners on the Uber platform, and

    can request an immediate ride. The nearest driver-partner is notified of the request and can choose to accept

    it or not. If he or she does not accept it, the request then goes to the next nearest driver-partner. Because the

    app allocates the nearest driver to each requesting rider, the average wait time for riders is roughly three

    minutes throughout the Bay Area. Low wait times mean that driver-partners spend relatively little time on the

    road without a passenger. The average uberX driver-partner completes 2.1 trips per hour,5 roughly 10% more

    than his or her taxi driver counterpart.6 High utilization and low wait times mean that riders can depend on the

    service and pay low fares, while driver-partners, who work more efficiently than for-hire drivers not on the

    Uber platform, spend more of their time earning income.

  • 8 UberIMPACT

    Improving the Rider Experience

    1

  • 9 UberIMPACT

    As Uber has grown, its availability throughout the day and across the city has improved steadily. The following

    figure demonstrates how average response times have evolved since uberX was launched in July 2012 in three

    geographically distinct example neighborhoods:

    NOTE: Figures report the average response time each month since July 2012, for three neighborhoods in San Francisco. Response

    time is defined as the number of minutes between the time of request and the time at which the Uber vehicle arrived to pick up the

    passenger. Neighborhood areas have been approximated using a geospatial bounding box. Data reflects completed trips only, for all

    vehicle products (including uberX, uberPOOL, uberXL, UberSUV, and UberBLACK).

    BAYVIEW

    JAN. 13

    2.5

    5.0

    7.5

    JAN. 14 JAN. 15

    THE MISSION

    JAN. 13

    1.0

    2.0

    3.0

    JAN. 14 JAN. 15

    JAN. 13

    2.5

    5.0

    7.5

    JAN. 14 JAN. 15

    THE OUTER SUNSET

    WAIT TIMES CONTINUE TO IMPROVE

    AS UBER SCALES

    Average response time in minutes.

    RESPONSE TIMEMIN

    UT

    ES

    MIN

    UT

    ES

    MIN

    UT

    ES

    Data is from July 2012 to May 2015.

  • 10 UberIMPACT

    Uber serves all parts of the city well

    Ubers service is available and convenient in every neighborhood in the city. The map below depicts the

    Uber completion rate, i.e., the percentage of trip requests that translate into completed trips (minus rider

    cancellations), by neighborhood in San Francisco:

    UBER REQUESTS ARE FULFILLED

    AT A HIGH RATE NO MATTER

    WHERE YOU ARE IN THE CITY

    The color of each neighborhood

    represents the percentage of

    requests in that area that ended

    in a completed Uber trip.

    Data is from April 2015.

    NOTE: This map shows the percentage of total requests in each neighborhood that end in a completed trip, from the month

    of April 2015, across all vehicle products (including uberX, uberPOOL, uberXL, UberSUV, and UberBLACK). A request

    is considered completed if the user session that generated the request completes an Uber trip within an hour of the time of request.

    0% - 94%

    96% - 97%

    94% - 96%

    97% - 98%

    98% - 100%

    98%

    98%

    98%

    98%

    98%

    98%

    98%

    98%98%

    98%98%

    98%

    98%

    97%

    97%

    98%

    98%

    98%

    98%

    98%

    98%

    98%

    98%

    99%

    97%

    98%

    98%

    98%98%

    98% 98%

    97%

    94%

    98%

    98%

    98%

    96%

  • 12 UberIMPACT

    NOTE: This map and the preceding table report the average response time for each labeled zone area. Response time is defined as

    the number of minutes between the time of request and the time at which the Uber vehicle arrived to pick up the passenger. Zone

    areas represent combined Zip Code Tabulation Areas (ZCTAs), and match the same zones referenced in the 2013 taxi report (Fig. 2.1 on

    page 2-3). Uber data reflects completed trips in April 2015, for all vehicle products (including uberX, uberPOOL, uberXL, UberSUV, and

    UberBLACK), for weekends only. Taxi data is for weekends only as well.8

    UBER OFFERS RELIABLE RIDES

    WITH LOW WAIT TIMES

    THROUGHOUT THE CITY

    The color of each neighborhood

    represents the average Uber

    response time on weekends

    (in minutes).

    Data is from April 2015.

    > 3.5 MINUTES

    2.5 - 3 MINUTES

    3 - 3.5 MINUTES

    2 - 2.5 MINUTES

    < 2 MINUTES

    The map below highlights the disparity in service levels between Uber and taxis in San Francisco by

    demonstrating the average wait times in the zones reported in the 2013 study:

    ZONE 3

    3.29

    ZONE 1

    2.19

    ZONE 4

    2.74

    ZONE 2

    2.05

    ZONE 5

    2.46

    The 2013 study mentioned above provides a rare opportunity to compare Ubers service directly to taxis,

    albeit it only on weekends.7 In no studied zone of San Francisco did as many as half of taxi trips start within 15

    minutes of request, and in the worst zone, the number was less than 20%. Only a handful of comparable Uber

    trips start more than 15 minutes after the request in San Francisco, and essentially none starts in more than

    30 minutes.

    FREQUENCY

    38%TAXI

    TAXI

    15 MIN. SERVICE

    >30 MIN. SERVICE

    97.9%UBER

    UBER

    26%

  • 13 UberIMPACT

    Uber is more affordable and accessible to more riders than taxis

    uberX is not only more readily available throughout the city at any time of day, it is also more affordable. We

    are able to compare the cost of real rides on the platform most easily using data from uberTAXI, Ubers taxi

    product. By comparing real taxi fares on uberTAXI to the computed fare had that ride been completed on uberX,

    we can estimate that, on average, uberX is 30% less expensive than a taxi in San Francisco.9

    uberX is more affordable and more available than taxis throughout San Francisco, particularly in areas that are

    poorly served by taxis. Furthermore, Ubers software provides additional benefits to riders that are difficult

    to quantify. For example, the rating system and the ease with which riders can provide feedback (whether

    positive or negative) provide high-frequency, actionable information to driver-partners that help keep their

    service levels high. The platform records the path of every trip so that riders who suffer poor routing by driver-

    partners can request a refund based on an estimate of the proper fare. By storing identifying information and

    location information for each driver-partner on each trip, the service maintains a high level of safety for both

    riders and driver-partners.

    Publicly available evidence suggests that taxis in San Francisco complete roughly 25,000,000 trips per year.10

    Only five years in, Uber is completing trips at a higher rate than taxis, and taxis are still completing tens of

    millions of trips in addition. Uber has brought for-hire transportation to people and communities who have

    never had ready access to it before. San Franciscos transportation pie has never been larger.

    Only five years in,

    Uber is completing

    trips at a higher rate

    than taxis, and taxis

    are still completing

    tens of millions of

    trips in addition.

    San Franciscos

    transportation pie

    has never been larger.

  • 14 UberIMPACT

    Creating Opportunity for

    Well-Paying and Flexible Work

    2

  • 15 UberIMPACT

    One of the strongest indications that the Uber platform provides a better economic opportunity for for-hire

    drivers in San Francisco comes from a second 2013 report prepared on behalf of the SFMTA, which noted that

    taxi companies in San Francisco have had difficulty finding drivers for their shifts.11 Local drivers choose to

    partner with Uber over other opportunities, like driving with taxi companies, because the platform provides

    more opportunities to earn income in a flexible working environment, among other reasons. According to

    a recent study jointly conducted by Alan Krueger, former Chairman of the Presidents Council of Economic

    Advisors, and Jonathan Hall, Ubers Head of Policy Research, utilizing data provided by the survey experts at

    Benenson Strategy Group, driver-partners reported that:

    The most common reasons (combining major and minor reasons) [for joining the platform] were:

    to earn more income to better support myself or my family (91 percent); to be my own boss and

    set my own schedule (87 percent); to have more flexibility in my schedule and balance my work

    with my life and family (85 percent); to help maintain a steady income because other sources of

    income are unstable/unpredictable (74 percent).12

    Uber driver-partners value the flexibility the platform provides

    Ubers platform is available for use by driver-partners at any time, and any driver utilizing the Uber platform

    can choose exactly when and where to drive. Because there is no daily or weekly lease fee and no other fixed

    payment of any kind, Uber driver-partners have no incentive to drive any more or less than they prefer. As

    noted above, driver-partners report that this flexibility is a major contributor to their well-being and a factor

    in their decision to partner with Uber.

    In contrast, the standard taxi lease in San Francisco is a fixed ten hours and costs $106.25 up front. A taxi

    driver who wanted to take an hour off to pick up a child from school during a shift would pay dearly for that

    opportunity, as fare intake would decline by 10% (about $30) while costs would decline only by a couple of

    dollars for less fuel consumed and fewer credit card transactions completed. The $106.25 gate fee is constant

    regardless of how many hours a taxi driver drives. To take a starker example of the difference in flexibility

    between driving with Uber and driving a taxi, consider a for-hire driver who would like to drive for two hours

    in between non-driving obligations. Driving with Uber, the driver-partner could expect to earn $50 in revenue

    net of Ubers fees (2 * $25/hour). Driving a taxi, the driver would expect to take in $60 (2 * $30/hour) in fares,

    but owe $106.25 in gate fees resulting in a net loss of $46.25 for the day.

    The Uber platform also provides benefits to driver-partners over driving a taxi that are more difficult to

    quantify than earning power and flexibility of schedule. Many taxi drivers depend on attendants to provide

    dispatching services and fuel. Some of these attendants have been known to demand costly side payments or

    tips (as they are referred to by the attendants and dispatchers) in violation of regulations before performing

    critical tasks:

    Drivers, especially those without medallions, face a parallel problem. Those who take their taxi

    on a daily shift basis (gas-and-gate), often find they have to tip the dispatcher, the gas attendant,

    and/or the cashier. For some, not tipping has consequences in the form of delayed issue of the

    vehicle, or perhaps no vehicle at all. The payment of such gratuities is forbidden by regulation,

    but it happens anyways.13

    BY THE NUMBERS

    The percentage of driver-partners

    surveyed who cited earn[ing] more

    income to better support myself or

    my family as a major reason for

    working with Uber.

    91%

    The percentage of driver-partners

    surveyed who cited hav[ing] more

    flexibility in my schedule and

    balanc[ing] my work with my life

    and family as a major reason for

    working with Uber.

    85%

    The percentage of driver-partners

    surveyed who cited be[ing] my own

    boss and set[ting] my own schedule

    as a major reason for working

    with Uber.

    87%

    The percentage of driver-partners

    surveyed who cited to help maintain

    a steady income because other

    sources of income are unstable/

    unpredictableas a major reason

    for working with Uber.

    74%

  • 16 UberIMPACT

    Driver-partners can earn more with Uber than driving taxis

    The second 2013 SFMTA-commissioned report mentioned above contains enough information to generate a

    reasonable estimate of the hourly earnings of taxi drivers. At the time of the report, taxi drivers in San Francisco

    typically paid a $104 daily gate fee (since increased to $106.25) in order to drive, an amount equivalent to

    35% of their daily fares.14 Total gross fares averaged roughly $300/day. 55% of that total is net to drivers, i.e.,

    $165.15 For a standard ten hour shift, the average taxi drivers hourly income net of vehicle expenses was

    approximately $16.50/hour (at the time this case study went to print it was not possible to verify whether or

    not the taxi driver income figures reported included tips).

    While a driver-partners earnings on the Uber platform depend on many factors, such as when and where that

    partner chooses to drive, Uber is able to produce a rough estimate of the average hourly net earnings (i.e., fares

    net of Ubers fees) of driver-partners in the San Francisco Bay Area.16 Considering driver-partners who provide

    rides on uberX and uberPOOL in San Francisco (which represents the vast majority of driver-partners), the

    average hourly income net of all of Ubers fees in April 2015 was roughly $25/hour.17 The expenses of Uber

    driver-partners would have to be greater than $8.50/hour, or 24% of fares, in order for taxi earnings to exceed

    those of Uber driver-partners. As a basis of comparison, the report indicates that similar expenses for taxi

    drivers total less than 13% of fares.18

    $25April 2015 average hourly income

    net of all of Ubers fees for driver-

    partners providing rides on uberX

    and uberPOOL in San Francisco.

  • 17 UberIMPACT

    UBER PARTNERS HAIL FROM

    ACROSS CALIFORNIA

    This map shows census tracts in

    California where Uber partners

    are based.

    Data is from May 2015, and includes

    only active partners.

    TRACTS WITH PARTNERS

    A safe work environment

    Because taxi riders are anonymous, taxi drivers have little recourse in the event that a rider behaves badly

    in a cab or fails to pay for a ride. In contrast, driver-partners on the Uber platform take on no payment risk.

    Payment is cashless and handled through the app. Ubers technology can also identify and track riders who are

    rude, disrespectful, or commit crimes against driver-partners.

    At the national level, taxi drivers are the most likely professionals to be the victim of a crime, according

    to statistics from the Occupational Safety and Health Administration in 2014.19 While we do not have

    comparable statistics for Uber driver-partners, non-anonymous riders, trip paths recorded during rides,

    and electronic payments serve to protect driver-partners from many of the crimes that are perpetrated against

    taxi drivers.

    Perhaps the best, most direct evidence for the value derived by driver-partners from the Uber platform is the

    breadth and depth of the population that engages with the platform to drive. Tens of thousands of partners are

    actively engaged with Uber every month in San Francisco, and tens of thousands more use the app across the

    state. The Uber platform provides access to flexible earning opportunities to everyone who qualifies, and many

    of Californias residents are choosing to partner with Uber over other earning opportunities.

    The Uber platform

    provides access

    to flexible earning

    opportunities to

    everyone who qualifies,

    and many of Californias

    residents are choosing

    to partner with Uber

    over other earning

    opportunities.

  • 18 UberIMPACT

    Supporting a Safe and Sustainable City

    3

  • 19 UberIMPACT

    Beyond improving transportation availability and affordability for individual riders and providing a desirable

    platform for driver-partners, Uber has improved and will continue to improve the quality of life in the city of

    San Francisco as a whole. Some of these second order benefits of Uber to the city of San Francisco include:

    a reduction in the incidence of drunk driving, improved access to small and independent businesses, reduced

    congestion and greenhouse gas emissions, and reduced need for the city to allocate valuable real estate to

    parking under-used private cars.

    Helping to drive down DUI rates

    At the end of the night, those leaving bars who otherwise might have driven drunk now have a reliable way

    to get home that does not endanger themselves or innocent bystanders. The number of Uber trips go up

    suddenly when bars close, providing strong circumstantial evidence that riders rely on Uber to get home from

    establishments that serve alcohol:

    This evidence is supported by research conducted at Temple University by Professors Brad N. Greenwood and

    Sunil Wattal.20 The researchers estimate that Ubers entrance into various markets in California over the course

    of several years caused an approximate 5% drop in alcohol-related driving fatalities. The authors show that

    the effect builds over time as the network matures. Similarly, a report on which MADD and Uber collaborated

    estimated a 6.5% decrease in alcohol-related crashes for those under the age of 30 in California as a result of

    Ubers entrance to the market.21

    TR

    IPS

    8PM 10PM 2AM6PM 4AM 6AMMIDNIGHT

    LA

    ST

    CA

    LL

    SATURDAY NIGHT UBER REQUESTS

    IN SAN FRANCISCO

    REQUESTS

    At the end of the night,

    those leaving bars who

    otherwise might have

    driven drunk now have

    a reliable way to get

    home that does not

    endanger themselves

    or innocent bystanders.

  • 20 UberIMPACT

    Providing greater access to small and independent businesses

    Uber also provides riders a way to get to otherwise hard-to-reach local businesses. Independent businesses are

    often outcompeted by large chains for prime real estate near high foot traffic areas and public transit, but Uber

    offers an easy way to get to places near or far from the beaten path. Roughly 31% of trips on the Uber platform

    in San Francisco begin or end at an independent business, and those trips are scattered across the city, often in

    places that are not easily accessible by other means.

    PEOPLE VISIT INDEPENDENT

    BUSINESSES IN SAN FRANCISCO

    Approximately 31% of Uber trips

    in San Francisco start or end at an

    independent business.

    Data is from April 2015, and matched

    to local independent businesses using

    the Yelp! and Foursquare APIs.

    INDEPENDENT BUSINESS

  • 22 UberIMPACT

    Reducing congestion on San Franciscos streets

    Ubers business is still growing, and a number of benefits that the technology can offer have not yet been

    realized. uberPOOL is a relatively new product on the Uber platform that allows riders traveling along a similar

    route to share the cost of a ride. Pooled rides take up less road surface and require less fuel. Ubers network

    can support a high match rate in dense urban cores, like San Franciscos.22 By combining rides in real time,

    uberPOOL has the potential to reduce congestion and greenhouse gas emissions without the costly addition of

    a single road or the costly replacement or upgrade of a single vehicle. Already, nearly half of all uberX rides in

    San Francisco are uberPOOL trips. A 2013 MIT study of New York City taxi data suggested that pooling rides in

    a dense urban area could reduce the number of cars on the road by as much as 30%, without inconveniencing

    riders by more than a few minutes.23 As Ubers network grows, the utilization and potential impact of uberPOOL

    grow as well.

    For many San Francisco residents, using a combination of mass transit and Ubers various offeringse.g.,

    uberPOOL to commute, uberXL to get to the airport, and UberBLACK for a date at a fine restaurantis now more

    affordable, convenient, and pleasant than owning and driving a private car.

    Ubers carpooling option, uberPOOL,

    identifies riders headed along a shared

    path and combines their rides in the

    same car.

    Pooling rides in a

    dense urban area could

    reduce the number of

    cars on the road by as

    much as 30%, without

    inconveniencing riders

    by more than a few

    minutes.

  • 24 UberIMPACT

    Lowering the demand for parking and freeing up valuable urban real estate

    Whereas most personal cars spend approximately 95% of their time parked on valuable land, most vehicles

    operating on the Uber platform spend hours on the road each day providing useful service and generating

    income for driver-partners.24 As more riders shift to using platforms such as Uber for mobility, the citys tens

    of millions of square feet of parking spaces can be freed up to be put to better use than storing unused cars.25

    Land in San Francisco is valued at almost $1,000 per square foot.26 Even if the citys parking spaces were only

    100 square feet each (theyre typically more than that), they would represent $44 billion in value that could be

    put to use serving residents in more productive ways.

    Data is from all of 2014, from

    SFpark.org.

    VALUABLE SPACE IS USED

    FOR PARKING

    San Francisco has approximately

    442,000 publicly-available parking

    spaces citywide, which includes

    both on-street and off-street spaces.

    275,000 are on-street spaces, and

    166,500 are off-street.

    PARKING GARAGES

    STREET PARKING

  • 26 UberIMPACT

    Conclusion

    In just five years, Uber has improved how both residents and tourists alike move around San Francisco, helping

    to bring people, businesses, and neighborhoods closer together. Removing technological and practical barriers

    that once stymied willing drivers from connecting with people who needed rides, Uber has had a significant

    impact on the lives of riders, driver-partners, and the city as a whole. Riders finally have near-instant access

    to rides throughout the entire city, at all times of day or night and at a fraction of the cost of a traditional taxi.

    Driver-partners are earning additional income in a flexible setting, enabling them to balance other priorities in

    their lives.

    Perhaps the most exciting aspect of Ubers impact is that the access, affordability, and opportunity benefits

    set out above are just the start. In the coming months and years, Ubers impact will grow and evolve as its

    technology improves and its network expands.

    As more riders and more drivers start using the platform, the distance between any given rider and the nearest

    available car will continue to shrink. Because Ubers real-time system is able to intelligently match each rider

    with the closest driver-partner, wait times will drop even further. The result is a far more efficient use of a citys

    vehicle fleet and roads. City planners and architects will be able to imagine and create more parks and bike

    lanes, and fewer parking lots. As the platforms technology develops even further, ever-increasing economies

    of scale will provide yet more advantages. Some of them, while difficult to imagine today, will be breathtaking

    and transformative for residents, tourists, and employers, but fundamentally for the health and growth of the

    city itself. The best is yet to come.

  • 28 UberIMPACT

    Notes

    1 Hara Associates, Best Practices Studies of Taxi Regulation: Managing Taxi

    Supply, 2013, pp 2-3, available at: https://www.sfmta.com/sites/default/files/

    Draft%20ManagingTaxi%20Supply%2045%20WEBversion04042043.pdf

    2 Hara Associates, Best Practices Studies of Taxi Regulation: Meter Rates & Gate

    Fees, 2013, pp 2-12, available at: https://www.sfmta.com/sites/default/files/

    WebVersion%20MeterGate%2086%20FullDraft.pdf

    3 Hara Associates, supra note 1, pp 2-8.

    4 San Francisco Municipal Transportation Agency, Medallion Holders, available at:

    http://www.sfmta.com/services/taxi-industry/medallions/medallion-holders

    5 This is the median driver-partners number of completed trips per hour on uberX/

    uberPOOL among driver-partners who drove for at least an hour per week

    (though not each week) during the month of April 2015 in the San Francisco

    Bay Area.

    6 Hara Associates, supra note 2, pp 2-11.

    7 Hara Associates, supra note 1, pp 2-3.

    8 Id.

    9 We deduct Ubers $1 fee on uberTAXI rides before comparing taxi fares to uberX

    fares. The 30% less expensive than a taxi figure takes the average weighted

    surge price into account for uberX trips. On average, uberX at the non-surged

    price is roughly 39% cheaper than a San Francisco taxi.

    10 This calculation is estimated by dividing city-wide taxi revenue reported by

    Flywheel by average trip fares in taxis calculated from the Hara Associates report

    on Meter Rates and Gate Fees. See https://flywheel.com/press; Hara Associates,

    supra note 2.

    11 Hara Associates, supra note 2, p i.

    12 Jonathan Hall and Alan Krueger, An Analysis of the Labor Market for Ubers

    Driver-Partners in the United States, Working Papers (Princeton University,

    Industrial Relations Section), 2015, p 11, available at: http://arks.princeton.edu/

    ark:/88435/dsp010z708z67d

    13 Hara Associates, supra note 1, pp 2-8.

    14 Hara Associates, supra note 2, pp 2-12.

    15 The balance of the gate fee goes to fuel, phone, and credit card payment

    processing costs.

    16 This exercise is made complicated by the fact that different partners choose to

    provide rides on different products (e.g., some partners have a high-capacity

    vehicle that is cross-listed on uberX and uberPOOL, while another might have a

    lower-capacity vehicle and, by chance, drive only in areas in which uberPOOL

    is not available).

    17 This is the median driver-partners hourly income for driver-partners on uberX/

    uberPOOL who drove for at least an hour per week (though not each week)

    during the month of April 2015 in San Francisco.

    18 Hara Associates, supra note 2, pp 2-12.

    19 Cindy Perman, The best (and worst) jobs for 2014, CNBC, April 19, 2014,

    available at: http://www.cnbc.com/id/101582641

    20 Brad Greenwood and Sunil Wattal, Show Me the Way to Go Home: An Empirical

    Investigation of Ride Sharing and Alcohol Related Motor Vehicle Homicide, Fox

    School of Business Research Paper No. 15-054, 2015, available at: http://ssrn.

    com/abstract=2557612

    21 MADD, New Report from MADD, Uber Reveals Ridesharing Services Important

    Innovation to Reduce Drunk Driving, January 27, 2015, available at: http://www.

    madd.org/media-center/press-releases/2015/new-report-from-madd-uber.html

    22 See the following MIT research for a proof-of-concept using publicly available

    data from New York Citys yellow cabs: Paolo Santi et al. Taxi pooling in New

    York City: a network-based approach to social sharing problems,

    2013, available at: http://senseable.mit.edu/papers/pdf/2013-Santi-Taxi

    Pooling.pdf

    23 Id.

    24 Paul Barter, Cars are parked 95% of the time. Lets check! Reinventing Parking,

    February 22, 2013, available at: http://www.reinventingparking.org/2013/02/

    cars-are-parked-95-of-time-lets-check.html

    25 Aaron Bialick, Census: SF Has Enough Street Parking Spaces To Fill CAs

    Coastline, Streetsblog, May 22, 2014, available at: http://sf.streetsblog.

    org/2014/05/22/census-sf-has-enough-public-parking-spaces-to-fill-cas-

    coastline/

    26 Trulia, San Francisco Market Trends, available at: http://www.trulia.com/

    real_estate/SAN_FRANCISCO-California/market-trends/