There are four massive shifts that are occurring today that all leaders must leverage to drive sustainable growth and profit. These future trends when leveraged by the best business leaders will drive the best innovations, build exceptional customer experiences and create a culture that attracts and keeps the best talent including the all-important millennial talent. Top leaders will also leverage the power of Connection Architecture, Disruptive Innovation, Consumerization and Enabling Technologies to build superstar organizations.

The LeaderThe best leaders in the world have learned to develop the discipline of sustain focus on mission-critical strategic goals. The superstar leaders also have the willingness and the inclination to delegate to competent stakeholders and to build the cultural infrastructure that allows for significant returns on strategy. A new body of knowledge combined with enterprise social networks is resulting in 40% to 60% better returns on strategic initiatives. The leader of the future is no longer the authoritarian at the top of a “Hierarchical Enterprise” rather they are community leaders that support a highly engaged team of “Intrepreneurs.”

njw

Nicholas J. Webb

Five Star Rated,Speaker on

Leadership

Program takeaways• How leaders can institutionalize “Intrepreneurship”• Why connection architecture is central to your leadership success• How the best leaders get 40% to 60% better Returns on Strategy (RoS)• Gain better market insights and the power of Customer Journey Mapping• Engineer perfect Customer Experiences (CX)• How Leaders turn a dream into a market success• The Leadership secrets of Disruptive Innovation• The massive impact of consumerization and what to do about it• Attracting and keeping the best talent• Building a collaborative business• Roadmap to growth and sustain pro�t• New Core Competency requirements for leaders

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Nicholas J. Webb

POWER

THRIVING IN A CUSTOMER DRIVEN

ECONOMY

Breakers (Revised)There are four major factors that will a�ect every industry worldwide. These factors include the innovation shift, the millennial shift, the connection shift and the consumer shift. Learn how you can apply the principles of the disruptive innovator to lead your market and to be relevant in the connected economy.

PowerShiftHistorically most organizations have failed to develop market-leading customer experiences. In the connected economy, this failure to deliver exceptional experiences across both digital and non-digital platforms has turned lethal. The best organizations in the world are leveraging a new body of research to lead their markets by building exceptional relationships across a wide range of customer types throughout the entire customer journey.

What his clients are saying

Nicholas Webb’s Keynote, “An Innovation Roadmap for Success” at TriZetto’s Executive Innovation Forum during our annual healthcare conference was “spot on” and received “excellent” rating by all attendees. Dawn Maloney-HornDirector, Corporate Marketing, TriZetto Corporation, A Cognizant Company

His presentation was VERY well received. I heard many positive comments about not only the relevancy of the information, but the specific content and statistics he included.Jeanette F.Director of Sales Operations Cigna

By

Nicholas J. WebbAuthor of The Innovation Playbook

breakersLeading by destruction in the

innovation economy

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Nicholas J. Webb