BMAN 12 Chapter 10

Five Dimensions of Trust Integrity--Honesty and truthfulness Competence--Technical and interpersonal knowledge and skills Consistency--Reliability, predictability, and good judgment Loyalty--Willingness to protect and save face for a person Openness--Willingness to share ideas and information freely Source: Adapted and reproduced with permission of publisher from: Butler, J. K., Jr. and Cantrell, R. S. A Behavioral Decision TheoryApproach to Modeling Dyadic Trust in Superiors and Subordinates. Things to Consider: Is trust important to you? Why or why not? Hove you ever been a victim of mistrust? How did you feel yourself and about the person who was mistrustful? Have you ever broken someones trust? How did if affect you?