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ANNUAL REPORT ROWAN COUNTY DEPARTMENT OF SOCIAL SERVICES Fiscal Year 2011 July 1, 2010 – June 30, 2011

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Page 1: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

ANNUAL REPORTROWAN COUNTY

DEPARTMENT OF SOCIAL SERVICES

Fiscal Year 2011

July 1, 2010 – June 30, 2011

Page 2: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

DIRECTOR’S STATEMENT

In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the worst of times. Businesses are downsizing and closing, leaving many Rowan County citizens out of work and without adequate resources to take care of their basic need for food, clothing, and shelter. In life’s most difficult times, some people do not have a family, a church, or a circle of friends to turn to for support. For these people, the poor economy can have very serious and long-lasting affects and can lead to homelessness, illness, addictions, abuse, neglect, and domestic violence.

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DIRECTOR’S STATEMENTIn times such as these, it is more important than ever to have community resources to help hold people up until times get better. Rowan County Department of Social Services is committed to being part of a network of community organizations that help people overcome life’s challenges in the hardest of times. In fact, almost half the households in Rowan County are being helped through Medicaid, Food Assistance, and Work First benefits. These programs are helping people to receive needed medical care, to obtain food for their children, and to pay their rent and utility bills.

Page 4: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

DIRECTOR’S STATEMENT

In addition to financial help, DSS provides services to those in need. Many of our disabled residents and those who are aged are getting good care in an adult day program or care in assisted living facilities, if their needs warrant such care. Single parents are getting help for their children through child support services, offered for free or for a very small cost. Parents who are working or who are full-time students may qualify for help with day care costs, giving them the assurance that their children are well cared for while parents work to earning a living.

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DIRECTOR’S STATEMENT

Even with financial assistance and social services to fill the gaps, some parents are unable to provide a safe and nurturing home for their children. Sometimes, these children are victims of abuse and neglect, and they become DSS foster children. With the birth parents, foster parents, and DSS working in partnership, most foster children return home when it is safe for them to do so.

Page 6: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

DIRECTOR’S STATEMENT

I am grateful for our community partners, our Board of Directors, and our 200 employees for the service they provide to Rowan County residents. Working together is the key to addressing the community’s urgent and compelling needs. After you have reviewed the Rowan County DSS Annual Report, please do not hesitate to call on us for more information. Located at 1813 East Innes Street in Salisbury, next door to the Rowan County Health Department, DSS is open Monday through Friday, from 7:30 a.m. until 5:00 p.m. We are honored to serve you.  Sandra M. Wilkes, DirectorRowan County Department of Social Services

Page 7: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

TOTAL IMPACT ON ROWAN COUNTY CITIZENS AND ECONOMY IN FY 2011

$223,755,881 in benefits and services impacted our County’s economy in FY2010-2011. The vast majority is Federal and State funding, with the

total County share for these benefits $2,531,460 (1.1%).

26,000 households and 48,249 individuals in Rowan County received assistance in FY 2011 in Medicaid, Food

and Nutrition, and/or Work First Benefits. This means 49% of Rowan County households received one or

more of these basic kinds of assistance last year.

Page 8: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

DEMOGRAPHIC INFORMATION

2010 census shows population of Rowan County was 138,428.

2009 estimated number of households was

53,249.

16.7% of our citizens were below the poverty

rate in 2009

Median household income in 2010 was

$46,292

Unemployment Rate was 11.5% for June 2011

From Charlotte Regional Partnership, US Census Bureau, and Employment Security

Commission

Page 9: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

ASSISTANCE ISSUED IN FY2011 (1 OF 3)

Medicaid for Rowan Citizens $163,049,159

Food and Nutrition Benefits, USDA 36,117,804

Child Support Collections 10,238,405

Child Day Care Subsidy 4,602,557

Foster Care/Adoption Assistance 3,928,200

Special Assistance – Adult Care Home

2,202,018

Emergency and Seasonal Assistance

1,826,916

Work First Benefits 877,077

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ASSISTANCE ISSUED IN FY 2011 (2 OF 3)

Medicaid Transportation 661,872

In-Home Aide Services 86,419

Donated Funds 85,730

Adult Day Care 67,348

LINKS Transitional Services 15,706

Food/Nutrition Employment and Training Program

2,670

TOTAL ASSISTANCE ISSUED $223,755,881

Page 11: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

Medicaid for all Rowan Citizens

Food and Nutrition Benefits, USDA

Child Support Collections

Child Day Care Subsidy

Foster Care/Adoption Assistance

Special Assistance – Adult Care Home

Emergency and Seasonal Assistance

Work First Family Assistance Programs

Medicaid Transportation

In-Home Aide Services

Donated Funds

Adult Day Care

LINKS Purchases for Foster Children Leaving the SystemFood/Nutrition Employment and Training Program

Assistance Issued in FY2011 (3 of 3)

Medicaid

Food and Nutrition

Page 12: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

6-YEAR COMPARISONProgram SFY2006 SFY2007 SFY2008 SFY2009 SFY2010 SFY2011

Medicaid Benefits for Rowan County Citizens 136,546,353 131,023,854 135,980,808 149,763,354 160,311,782 163,049,159

Food & Nutrition Benefits 12,528,052 13,621,754 15,665,695 21,914,764 30,966,106 36,117,804

Child Support Collections 8,400,586 8,946,054 9,687,106 10,275,552 10,410,041 10,238,405

Child Day Care Subsidy 4,849,590 4,881,310 4,692,805 4,271,602 4,613,671 4,602,557

Foster Care 1,066,444 1,028,695 1,165,545 1,998,492 2,639,775 2,364,717

Adoption Assistance 1,124,050 1,177,468 1,259,664 1,473,883 1,676,026 1,563,484

Low Income Energy Assistance 383,909 233,253 253,485 740,083 856,905 1,119,876

Special Assistance Blind and Disabled 1,239,476 1,186,150 1,235,222 1,231,932 1,145,274 1,108,570

Special Assistance Aged 1,374,294 1,356,665 1,331,233 1,230,958 1,084,052 1,093,447

Work First Benefits and Employment Services 1,238,572 1,185,948 1,209,949 1,078,819 964,038 854,438

Crisis Intervention and Share the Warmth 269,203 263,847 349,631 643,951 577,889 672,283

Medicaid Transportation 297,175 297,187 339,657 388,460 530,349 661,872

In-Home Aide Services 93,407 98,853 97,327 99,353 101,300 86,419

Donated Funds 71,130 68,779 66,672 106,918 78,126 85,730

Adult Day Care 59,861 69,825 70,664 71,035 67,414 67,348 Special Assistance In-Home (notation only; included above) - - - 92,760 74,923 51,923

Work First Emergency Assistance 138,547 133,539 127,971 133,738 133,616 23,630

Assistance for Domestic Violence Victims 11,075 22,028 25,558 23,916 11,268 16,639

LINKS Purchases for Foster Children Leaving System 4,949 5,547 6,465 9,464 16,722 15,706

General Assistance 22,306 28,626 12,009 9,760 11,670 11,127

FNS Employment & Training 14,450 18,475 22,475 19,825 4,615 2,670 Total Assistance Provided 169,733,429 165,647,858 173,599,941 195,485,858 216,200,639 223,755,881

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6-YEAR COMPARISON

SFY2006 SFY2007 SFY2008 SFY2009 SFY2010 SFY2011 -

50,000,000

100,000,000

150,000,000

200,000,000

250,000,000

169,733,429 165,647,858 173,599,941

195,485,858

216,200,639

223,755,881

Total Assistance Provided

32% Increase in 5 years

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6-YEAR COMPARISON

SFY2006 SFY2007 SFY2008 SFY2009 SFY2010 SFY2011 -

20,000,000

40,000,000

60,000,000

80,000,000

100,000,000

120,000,000

140,000,000

160,000,000

180,000,000

136,546,353 131,023,854 135,980,808

149,763,354

160,311,782

163,049,159

Medicaid Benefits for Rowan County Citizens

19% Increase in 5 years

Page 15: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

6-YEAR COMPARISON

SFY2006 SFY2007 SFY2008 SFY2009 SFY2010 SFY2011 -

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

35,000,000

40,000,000

12,528,052 13,621,754

15,665,695

21,914,764

30,966,106

36,117,804

Food & Nutrition Benefits

188% Increase in 5 years

Page 16: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

ECONOMIC SERVICES DIVISIONPat Spears, Program Administrator

ProgramsMedicaid for Families and ChildrenMedicaid for AdultsMedicaid TransportationSpecial AssistanceFood and Nutrition ServicesFNS Employment and TrainingLow Income Energy AssistanceCrisis InterventionShare the Warmth

Page 17: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

MEDICAID PROGRAM

Medicaid is a health insurance program for low-income individuals and families who cannot afford health care costs. Medicaid serves low-income parents, children, seniors, and people with disabilities. 23,725 individuals were authorized for Medicaid (17% of Rowan County population) as of June 2011; average value of medical services received was $6,872 per person for the year.

Expenditures are shown by type of service received, individual recipient categories, and type of providers in Rowan County, based on reports from the Division of Medical Assistance.

Page 18: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

MEDICAID SERVICES PROVIDED (1 OF 3)

HMO Premiums for Mental Health

$31,172,113

Long-Term Care-Nursing Home 23,853,812

Physician 21,154,913

Prescription Drugs 20,182,541

Hospital-Inpatient 14,678,085

Hospital-Outpatient 14,363,780

Home Health/CAP/Personal Care 12,223,885

Medicare Premiums 7,038,301

Dental 6,249,584

Adult Care Homes 3,395,853

Health Check/Education 1,513,584

Practitioner, Non-Physician 1,480,956

Page 19: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

Clinics 1,458,651

Lab/X-Ray 1,202,536

Hospice 977,652

Family Planning 927,946

Ambulance 487,189

Optical 476,276

Podiatry 86,240

Case Management 74,025

Chiropractic 37,742

Hearing Aids 13,495

TOTAL MEDICAID PROVIDED $163,049,159

MEDICAID SERVICES PROVIDED (2 OF 3)

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Medicaid Services Provided (3 of 3)

MENTAL HEALTH HMO PREMIUMS

LONG-TERM CARE

PHYSICIAN

PRESCRIBED DRUGS

HOSPITAL INPATIENT

HOSPITAL OUTPATIENT

HOME HEALTH/CAP/PCS

MEDICARE PREMIUM

DENTAL

ADULT CARE HOMES

HEALTH CHECK/EDUCATION

PRACTITIONER-NON PHYSICIAN

CLINICS

LAB AND X-RAY

HOSPICE

FAMILY PLANNING

AMBULANCE

OPTICAL

PODIATRY

CASE MANAGEMENT

CHIROPRACTIC

HEARING AIDS

Mental Health HMO Premiums

Nursing Home

DoctorRX

Hospital

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MEDICAID ELIGIBILITY CATEGORIES (1 OF 2)

Disabled $66,973,337

Aged 33,657,090

Infant/Children 26,129,066

Work First Over 21 (Includes Medicaid for Families)

19,097,068

Work First Under 21 (Includes Medicaid for Families)

9,197,467

Pregnant Women 3,764,262

Medicare Qualified Beneficiaries 1,734,392

NC Health Choice 1,109,684

State Foster Home Children 531,954

Blind 445,552

Illegal Aliens 424,641

Legal Aliens 145,335

Refugees 1,145

Claims Adjustments -161,834

TOTAL MEDICAID PROVIDED $163,049,159

Page 22: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

Medicaid Eligibility Categories (2 of 2)

(10,000,000.00)

-

10,000,000.00

20,000,000.00

30,000,000.00

40,000,000.00

50,000,000.00

60,000,000.00

70,000,000.00

Page 23: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

Nursing Home, Skilled & ICF $24,964,008

Pharmacy 21,041,218

Hospital 13,915,434

Physician 11,896,585

Dentist 5,814,910

Adult Care Homes 2,335,095

Community Alternatives Program 2,235,156

Residential Child Care 1,923,137

Personal Care Services 1,547,627

Private Duty Nurse 1,433,183

Health Department 938,322

Home Health and Infusion Therapy 733,153

Nurse Practitioner, Speech/Audio/OT

706,131

ROWAN COUNTY PROVIDER EARNINGS (1 OF 3)

Page 24: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

Hospice 657,585

Optometrist 401,321

Medical Equipment 363,113

Community Intervention Agency 270,005

Ambulance 266,935

Dialysis Treatment 262,957

Local Education 196,887

Mental Health 147,596

Case Management 54,786

Podiatrist 25,611

Chiropractor 13,108

Hearing Aid Dealer 1,955

TOTAL PAID TO ROWAN PROVIDERS $92,145,818

ROWAN COUNTY PROVIDER EARNINGS (2 OF 3)

Page 25: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

Nursing Home, Skilled and ICF

Pharmacy

Hospital

Physician

Dentist

Adult Care Homes

Community Alternatives Program

Residential Child Care

Personal Care

Private Duty Nurse

Health Department

Home Health and Infusion Therapy

Nurse & Independent Practitioners

Hospice

Optometrist

Medical Equipment

Community Intervention

Ambulance

Dialysis Treatment

Local Education

Mental Health

Case Management

Podiatrist

Chiropractor

Hearing Aid Dealer

Rowan County Provider Earnings (3 of 3)

Note: $31,172,113 HMO Premiums for Mental Health for Rowan citizens does not show in this chart because the provider, Piedmont Behavioral Health, is located in Cabarrus County.

Nursing Homes

PharmaciesHospitals

Doctors

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MEDICAID TRANSPORTATION

This service is provided through a contract with Rowan Transit System

$661,872 was paid to vendors and family

members to transport Medicaid-eligible clients

for medical services

38,036 trips were provided in FY2011,

serving an average of 265 recipients per

month

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SPECIAL ASSISTANCE PROGRAMSState-County Special Assistance for Adults (SA) provides Medicaid coverage and a cash supplement to help low-income individuals residing in adult care homes (such as rest homes) pay for their care. Adult care homes are unlike nursing homes in that medical care is not provided by home staff. Designated staff may administer medications and provide personal care services such as assistance with bathing, eating, and dressing.

Page 28: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

SPECIAL ASSISTANCE PROGRAMS

Special Assistance In-Home is an alternative to placement in an Adult Care Home for individuals who are able to live at home safely with additional supportive services. Slots for this program are limited and persons determined eligible for SA In-Home receive Medicaid and a monthly financial payment based on need.

Page 29: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

SPECIAL ASSISTANCE(ADULT CARE HOME PAYMENTS)

Payments for Disabled Adults in FY 2011 - $1,108,570

Payments for Elderly Adults in FY 2011 – $1,093,447(Includes $51,923 for SA In-Home Care)

Page 30: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

FOOD AND NUTRITION BENEFITSFood and Nutrition Services (FNS) is a

federal food assistance program that helps low-income families. Monthly allotments of

FNS benefits are issued via Electronic Benefit Transfer cards (EBT cards). The

purpose of Food and Nutrition Services is to end hunger and improve nutrition and

health.$35,946,840 was issued to an average of

10,671 Rowan County households per month in FY 2011 (20% of households in county).

$170,964.34 was dispensed in USDA surplus commodities.

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FOOD AND NUTRITION SERVICES EMPLOYMENT & TRAINING

Food and Nutrition Services (FNS) unit members ages 18 through 59 may volunteer to participate in an E&T Program. The local Employment Security Commission administers the program. FNS recipients who volunteer for the program are referred to ESC. The E&C Coordinator assesses the recipient’s needs and develops a plan for training activities or for job search activities based on the recipient’s individual needs. Persons who participate in the program are reimbursed for participation expenses.

$2,670 spent in SFY 2011

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LOW INCOME ENERGY ASSISTANCE

The Low Income Energy Assistance

Program (LIEAP) is a Federally-funded

program that provides for a one-time cash

payment to help eligible families pay their heating bills.

$1,119,876 was issued in FY 2011

5,069 households received assistance (9.5% of county)

Page 33: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

CRISIS INTERVENTION AND SHARE THE WARMTH PROGRAMS

The Crisis Intervention Program (CIP) is Federal funding which

provides assistance to low-income households that are in a

heating or cooling related emergency.

Share the Warmth is funded by Piedmont Natural Gas and its

customers. These two programs are administered through a

contract with Rowan Helping Ministries.

2,737 households and 7,069 individuals were served in FY

2011 (5.1% of county population)

$672,283 was paid to 26 vendors

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SERVICES SUPPORT DIVISIONNancy Brandt, Program Administrator

ProgramsAdult Protective ServicesAdult Day CareIn-Home Aide ServicesSpecial Assistance In-HomeAdult Care HomesGuardianshipWork First BenefitsWork First Employment ServicesWork First Emergency AssistanceChild Support EnforcementChild Day Care Subsidy

Page 35: Fiscal Year 2011 July 1, 2010 – June 30, 2011. In today’s fragile economic climate, we see our family members, our friends, and our neighbors facing the

ADULT SERVICESAdult Services support older and disabled adults and their families through a community-based system of opportunities, services, benefits, and protections.

Services administered through Rowan County DSS include protective services, case management, home management, in-home aide, adult day care, placement services, guardianship, and other services for elderly or disabled adults.

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ADULT PROTECTIVE SERVICESProtective Services Reports Received in FY2011 – 310

Abuse – 3

Self-Neglect – 70

Caretaker Neglect – 54

Exploitation of Assets – 12

Exploitation of Person – 3

Psychological Evaluations - 5

Screened Out (did not meet criteria in law) – 203

Preventive Outreach Referrals – 102

Incompetency Hearings - 24

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ADULT DAY CARE

Adult Day Care services are an organized program of services in a community group setting to support adults’ personal independence and to promote their social, physical, and emotional well-being. Additionally, we monitor adult day care centers in order to ensure program quality.

$67,348 spent in SFY 2011

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IN-HOME AIDE SERVICESIn-Home Aide Services are provided to assist families with attaining and maintaining self-sufficiency and improving quality of life for the elderly adult to stay in their homes as long as possible to avoid premature substitute care and unnecessary out-of-home placement. These services assist with home management tasks and personal care tasks for adults who cannot carry out the tasks essential to the activities of daily living.

$86,419 spent in SFY 2011

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PERSONAL CARE SERVICES

Personal Care Services provide for additional personal care assistance for Medicaid eligible residents in adult care homes. A resident must meet Medicaid criteria as a heavy care resident and require extensive or total assistance in ambulation/locomotion, toileting, and/or feeding. DSS staff provided case management for 134 recipients of personal care services in FY2011. The cost of the services provided by adult care home staff is included in our Medicaid expenditures.

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SPECIAL ASSISTANCE IN-HOMEThe Special Assistance In-Home program provides an option for in-home care for older and disabled adults who are in need of placement in an adult care home, but who desire to live in a private living setting and can be maintained safely in that setting. A social worker develops a care plan based on client assessments and planning with the clients, family members, and others and determines how the Special Assistance In-Home payment is to be used to enable the client to live at home safely. $ 51,923 spent

in FY2011 to assist 20 clients

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ADULT CARE HOME SERVICESAdult Services Social Workers provide

licensing, monitoring, and case management services for Adult Care Homes

(Assisted Living facilities).

17 Adult Care Home Providers in Rowan County served up to 729 residents in

FY2011

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GUARDIANSHIPGuardianship involves the provision of

services to individuals who are declared incompetent by the court. DSS is given

responsibility for the adult’s personal affairs, making important decisions regarding the

individual’s personal welfare. The agency is Guardian of Person for 55

cases.

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WORK FIRST BENEFITS AND EMPLOYMENT

SERVICES

Provides services focusing on employment and self-sufficiency and monthly payments for families with children who meet income eligibility guidelines. The program promotes work, requires personal responsibility, and helps families get and keep a job. Work First Family Assistance benefits provide short-term services with families expected to work actively towards becoming self-sufficient. The program is built on the premise that all families have a responsibility to their families and community to work and provide for their children.

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WORK FIRST BENEFITS AND EMPLOYMENT SERVICES

$810,561 was issued in cash assistance payments in FY

2011334 is the average number of

households assisted each month (76% of these payments

are for the child only)

$43,878 was paid to assist clients in finding and keeping

employment

$16,639 was spent on contracted services with Family Crisis Council, who assisted 27 victims of domestic violence

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WORK FIRST EMERGENCY ASSISTANCE

Emergency Assistance provides benefits to families with children to alleviate an emergency situation

defined as an unexpected, immediate crisis that is not

expected to re-occur if assistance is provided. Citizenship and residency

requirements apply as well as income and resource limits.

Examples of situations where services may be provided are

families in immediate danger of eviction or foreclosure or where a

utilities cut-off notice has been issued.

$23,630 was paid for emergencies to ensure that 62 families with

children had shelter and utilities

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CHILD SUPPORT ENFORCEMENTChild Support Enforcement works to ensure that both parents are responsible for the financial support of their children. Services are provided to the custodians of minor children, regardless of income level. County agents help locate non-custodial parents, establish paternity of the child, and petition the court to order child support payments and to enforce compliance.

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CHILD SUPPORT ENFORCEMENT

$ 9,957,326 was collected on behalf of

Rowan County children in FY 2011

An additional $281,079 was saved in medical costs, paid by absent parents or insurance rather than Medicaid

Paternity was established for 249

children

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CHILD DAY CARE

SUBSIDY

Day Care Subsidy provides for the care, protection, and developmental experiences of children for a portion of the day or night. Services may be provided to families who demonstrate a need based on North Carolina Division of Child Development policy. Eligibility requirements also include a residency requirement in the county of North Carolina where they apply, citizenship requirements, an age requirement of the child, and income eligibility. Each type of child care arrangement must be licensed or meet all applicable Division of Child Development requirements for the type of arrangement.

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CHILD DAY CARE SUBSIDY$4,602,557 was issued in Fiscal Year 2011

An average of 1,150 children were served each month

2,068 is the total number of children served in FY 2011

Approximately 85 child care providers in Rowan County received subsidy

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CHILDREN’S SERVICES DIVISIONTom Brewer, Program AdministratorBarbara Sharpe, Program Administrator for Children’s Protective Services

ProgramsChildren’s Protective Services (Intake, Investigations, In-Home Services)Foster Care Licensing and Placement ServicesLINKS Transitional ServicesAdoption ServicesAdoption Assistance PaymentsOne Church, One Child Program

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CHILDREN’S PROTECTIVE SERVICESThe Child Protective Services program strives to ensure safe, permanent, nurturing families for children by protecting them from abuse and neglect while attempting to preserve the family unit.

Child Protective Services help prevent further harm to children from intentional physical or mental injury, sexual abuse, exploitation, or neglect by a person responsible for a child's health or welfare.

Child Protective Services also help protect children who have no parent, guardian, or custodian to provide care and supervision, or whose parents or guardians or custodian is unable to provide for the care or supervision and lacks an appropriate alternative child care arrangement.

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CHILD PROTECTION STATISTICSReports Received in FY2011 – 2,827

Physical or Emotional Abuse – 89

Sexual Abuse – 105

Abuse and Neglect – 14

Neglect – 1,699

Dependency – 46

Screened Out (did not meet criteria in law) – 874

Second Report on Active Cases - 339

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FOSTER CARE PLACEMENT SERVICES

Foster Care is a temporary living arrangement for abused, neglected and dependent children who need a safe place to live when their parents or another relative cannot take care of them.  Often their parents face issues such as illness, alcohol and drug addictions, family violence or homelessness.  Length of stay in foster care varies from a few days to much longer.   The foster family, the Department of Social Services, and the birth family work together to return children to their own homes when it is safe for them to return.

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FOSTER CARE PLACEMENT SERVICES$2,364,717 spent in

FY 2011:$2,275,750 for room

and board$88,967 for clothing and miscellaneous

needs

$1,819,158 paid to Rowan County

providers; $545,559 out of county

249 children served in FY2011;

31 foster homes licensed and

supervised by Rowan County DSS

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LINKS TRANSITIONAL SERVICESProvides instructional services and financial assistance to prepare youth, who have been in foster care, for independent living. Foster care youth between the ages of 13-21 are eligible for assistance with expenses such as car insurance, furnishings for new living arrangements, employment expenses, educational expenses, and the like as they develop new skills for living outside of the foster care system.

$15,706 spent in SFY 2011

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ADOPTION PROGRAM

Adoption is the legal and social process in which a child who is born to one set of parents becomes the child of another parent(s).  The adoptive parents then assume all legal rights, obligations, and responsibilities of parents to the child.

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ADOPTION PROGRAMThe purpose of the adoption program at DSS is to find permanence with a family

who meets the special needs of our children.

The agency also completes home studies for step-parent, relative, and independent

adoptions at the request of the Clerk of Court.

Adoption Assistance payments are available for certain qualified children who are

adopted from DSS custody.$1,534,373 was issued in FY 2011 in Cash

Assistance and Vendor Payments$29,111 more was reinvested in the

program from incentives earned for success in the number of adoptions finalized.

230 children were served in FY2011 13 children were adopted from DSS custody 14 step-parent/relative/independent adoptions were completed

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DSS LEGAL SERVICESThe DSS has two attorneys on staff and two paralegals who assist with preparation

of court documents. Children’s Services Legal

staff represent the agency in matters pertaining to child

abuse, neglect, dependency, custody, termination of

parental rights, and adoption. Support Services Legal staff represent the

agency in Adult Protective Services, Guardianship, and Child Support Enforcement

cases.DSS Attorneys work with

individuals and families who have an active case with

DSS.

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GENERAL ASSISTANCE(ALL DIVISIONS)

$11,127 in assistance provided for multiple needs not covered by other

programs104 individuals assisted

23 businesses or vendors paid

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DONATED FUNDS$85,730 in contributions

from the community used for the following purposes:$72,237 - Christmas Happiness

$10,929 - One Church, One Child

$2,364 - Children’s Services$200 - Food Pantry

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ONE CHURCH, ONE CHILDThe Rowan County One Church One Child Program is a mission/outreach program between Rowan County Department of Social Services and local churches. Goals are:

Identifying and supporting families in congregations who are interested in becoming foster and/or adoptive parents. Helping meet the needs of children and families that have an open or active case within Rowan County DSS Children's Services Division.   Supporting foster parents and relatives who care for Rowan County's children in foster care. Educating church members about the needs of Rowan County children and families who need support and assistance.

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COST OF ADMINISTERING BENEFITS AND PROVIDING SERVICES

The cost for administering $223.8 million in benefits and providing additional mandated

services in FY2011 was $11,340,788, or 5.1% of total benefits issued.

County share of administrative costs was

$4,127,512.

This cost includes the provision of services such as protective

services for children and adults, as well as the cost of determining eligibility and issuing program benefits.

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ADMINISTRATIVE COSTS BY PROGRAM AREAProgram Total Federal State County Percent

Economic Services

4,195,797

2,473,341

28,028 1,694,428

37.0%

Children’s Services

3,974,931

2,065,021

396,025

1,513,885

35.0%

Child Support 1,714,72

71,461,81

40 252,913 15.1%

Adult Services 699,004 309,431 110,68

1278,892 6.2%

Work First

386,329 1,525 0 384,804 3.4%

Child Day Care 370,001 367,410 0 2,591 3.3%

Totals 11,340,788

6,678,541

534,735

4,127,512

100%

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Administrative Costs by Program Area

1- Economic Services $4.2 million

2- Children’s Services $4.0 million

3- Child Support $1.7 million

4- Adult Services $699 thousand

5- Work First $386 thousand

6- Child Day Care $370 thousand

Economic Services

Children’s Services

Child Support

Adult Services

Work FirstChild Day Care

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LEADERSHIP TEAM AND CONTACT INFORMATION

Sandra Wilkes, Director Jane Johnson, Budget Analyst704-216-8422 704-216-8346 [email protected] [email protected]

Pat Spears, Program Administrator for Economic Services704-216-8407

[email protected]

Nancy Brandt, Program Administrator for Services Support704-216-8343

[email protected]

Tom Brewer, Program Administrator for Children’s Services704-216-8446

[email protected]

Barbara Sharpe, Program Administrator for Children’s Protective Services704-216-8479

[email protected]

Lillian Morgan, Chair, Social Services [email protected]