first impressions count: how technology can help improve your onboarding strategy
Post on 19-Oct-2014
2.361 views
DESCRIPTION
ERE Webinar from 2/16/2011, presented by Madeline Laurano.TRANSCRIPT
![Page 1: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/1.jpg)
ACHIEVE TALENT MANAGEMENT SUCCESS
First Impressions Count: How Technology Can Help Improve Your Onboarding Process
Presented by: Madeline Laurano February 16, 2011
![Page 2: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/2.jpg)
Agenda
The Current State of Onboarding Key Trends ROI of Successful Onboarding Leveraging Your Existing Technology Onboarding Systems Market Innovative Solutions Cases-In-Point
![Page 3: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/3.jpg)
What Is Onboarding?
The process of helping new employees become productive members of an organization.
![Page 4: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/4.jpg)
Key Components of Strategic Onboarding
Forms Management: Collecting, tracking and managing all internal and external new hire forms.
Tasks Management: Ensuring that all the activities around onboarding the new hire are completed.
Socialization: Engaging new hires into the company culture.
![Page 5: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/5.jpg)
Internal vs. External Challenges
Internal Organization’s growth goals
require employees to contribute quickly- 72%
Costs and investment- 55%
Need for an adaptive workforce- 40%
External Changing customers
expectations- 63%
Intense competitive landscape makes onboarding difficult- 47%
Economic recession- 44%
– Aberdeen Report, 2010
![Page 6: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/6.jpg)
Why Is Onboarding So Critical?
“Studies have shown that on average it costs about 1.5 times an employee’s annual salary to replace that employee when he/she leaves Rockwell Collins. For example, it would cost our company roughly $75,000 in recruiting costs, training expenses, and lost productivity to replace someone who made $50,000 a year. “
-Rockwell Collins Company Report, 2008
![Page 7: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/7.jpg)
Onboarding Has Direct Impact On Revenue
– Aberdeen Report, 2010
![Page 8: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/8.jpg)
Where Does Onboarding Fit In?
Talent Strategy & Workforce Planning
Competency Management
System Enablement
Strategy
Process
DNA
Scalability
Change Management Awareness – Acceptance – Adoption
Transformation
Corporate Vision, Culture & Strategy
Talent Acquisition Succession Planning Learning & Development
Performance Management Compensation Planning Leadership Development Onboarding
![Page 9: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/9.jpg)
Key Trends
Social Networking Mobile Virtual Worlds Video Continuous Evaluation Customized Solutions Onboarding Director Invest in Technology
![Page 10: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/10.jpg)
ROI…Linking Onboarding to Retention
40% of Executives that fail do so in the first 18 months
![Page 11: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/11.jpg)
ACHIEVE TALENT MANAGEMENT SUCCESS
Existing Technology
![Page 12: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/12.jpg)
Take a Look at What You Have
HRMS TAS LMS Verification Career Development
Tasks Management
Socialization
Forms Management
![Page 13: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/13.jpg)
ACHIEVE TALENT MANAGEMENT SUCCESS
Onboarding Systems
![Page 14: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/14.jpg)
Leading Onboarding Systems
![Page 15: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/15.jpg)
Benefits of Investing in Onboarding System
New hire satisfaction Compliance Engagement Improved productivity Cost savings Time savings Employer branding
![Page 16: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/16.jpg)
Onboarding Systems: Forms Management
Creates, processes, tracks, manages the approval activities for all electronic and paper forms Utilizes digital signatures Automates data collection Stores any forms in central repository Synchronizes users and groups
![Page 17: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/17.jpg)
Onboarding: Tasks Management
Manage all internal and external tasks Capture communications Notify internal departments Upload information
![Page 18: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/18.jpg)
New Hire Activities Detail
![Page 19: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/19.jpg)
Onboarding System…Socialization
New Hire portal Social networking Video Customization Employee engagement Social
![Page 20: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/20.jpg)
Onboarding Portal
![Page 21: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/21.jpg)
ACHIEVE TALENT MANAGEMENT SUCCESS
Innovative Technology
![Page 22: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/22.jpg)
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
Social Media
![Page 23: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/23.jpg)
Cases-In-Point
![Page 24: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/24.jpg)
“Yes to Desk” Breakfast/Lunch Monthly New Hire Happy Hour Friday Seminars Customized by Departments
![Page 25: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/25.jpg)
RWD: The Portal
Portal = The “Classroom”
Landing page provides: • CEO welcome message • The links to:
• Wiki (Learning Guide) • Blog • Documents • Discussion area
• Online presence indicator • RSS (latest blog posts) • Testimonials from
other employees
– RWD 2010
![Page 26: First Impressions Count: How Technology Can Help Improve Your Onboarding Strategy](https://reader034.vdocuments.us/reader034/viewer/2022051608/5443ab4fb1af9f740a8b45fe/html5/thumbnails/26.jpg)
What are your questions?
Madeline Laurano The Newman Group, A Futurestep Company
www.twitter.com/madtarquin