firetide sales presentation. 2 where lava meets the sea hot, unstoppable and leaves a permanent...

FiretideSales Presentation

Firetide Sales Presentation

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“Where Lava Meets the Sea”

Hot, unstoppable and leaves a permanent footprint


3

Corporate Structure Headquarters in Los Gatos, California (Silicon Valley) Advanced research and development in Bangalore, India Sales offices in Singapore, China, Spain, and Sweden Privately held with solid financial backing

The leading provider of multi-service mesh networks that enable concurrent video, voice, and data applications for municipalities (public safety and public access) as well as industrial (oil and gas, transportation) networks

Hundreds of multi-service mesh networks deployed globally Committed to building a loyal, indirect sales channel A leading contributor to the IEEE mesh standards committee

The Company


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Our Vision

Reliable connectivity anywhere

Reliable - We continually strive for quality, performance, and dependability

Connectivity - Our core competency—we create products that allow people, devices, and systems to network seamlessly with each other

Anywhere - This ultimately ties our vision together with the promise that networks will no longer be limited by barriers related to geography, physical environments, or economics


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Major WW Market ForcesDemand for High Bandwidth Services

Fixed-Mobile Substitution Widespread

WLAN

US Muni Wi-Fi

Video

Mesh Networking

Mesh Networking

Networked Home

Network Surveillance cameras:$600M ’06 $4.2B ’10

Mobile phone unit shipments are on a 1B/year run rate WW

Households w/ home networks67.6M ’06 152.7M ’10

Enterprise Access DevicesAPs, Bridges, Mesh$942M ’06 $2.4B ’10

WLAN, mobile phones: IDCVideo: J.P. Freeman CoUS Muni: Muni Wireless

US Muni Wi-Fi Spending: $235M ’06 $1.8B ’09

Controller Dependent APs: $180M ’06 $1.9B ’10

Wi-Fi integration will exceed 20% by 2010

http://www.wi-fizone.org/

http://www.wi-fizone.org/

http://www.earthlink.net/

http://www.comcast.com/default.html


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True multi-service wireless mesh networks

HotPort Mesh networks securely handle concurrent video, voice, and data applications for municipal, public safety and enterprise markets

Operates as a distributed switch, combining the services and scalability of Ethernet with the mobility of wireless

Patented AutoMesh routing manages network traffic and load to optimize mesh-wide performance and capacity

Self-forming and self-healing eases setup and installation, with sophisticated management tools for network tuning, monitoring and control

Modular design provides a highly flexible solution that readily integrates with existing infrastructures for lowest total cost of ownership


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HotFusion Channel Partner Program

Channel Partner Levels Distributors Premier Partners Authorized Partners

Comprehensive Channel Support Partner extranet Training Co-op and MDF funds Literature Sales Leads


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(underground cabling)

Printer

SurveillanceCamera

Server

Workstation

AccessPoint

Internet Gateway

Switch

OutdoorAccess Point

Internet

Mesh Eliminates Costly Cable Installation Standard network

cabling is costly and difficult to install

Firetide wireless mesh nodes provide wireless connectivity to any location

Mesh nodes automatically locate each other to form the wireless network


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9

Ubiquitous Ethernet… Pure and SimpleThe Firetide mesh operates as a distributed virtual switch to users, but with full routing within the wireless mesh network.

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Firetide Differentiators


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Key Differentiators Software based Radio Management

Control over Bonded and Linear Radio Modes Practical deployment features like link elimination, node recovery

Integrated Management Interface Across Products HotView and HotView Pro

Modular approach to access and backhaul HotPoint access points need not be co-located with HotPort mesh nodes Scalable mixed networks

Backhaul HotPort nodes and Integrated HotPoint access points Standalone HotPoint access points with wired backhaul HotPort mesh nodes and third party access points

Mobility HotView Controller Wi-Fi Client Mobility Across Multiple Layer 3 Domains Wireless Infrastructure (mesh) Mobility Across Layer 3 Domains

End to end security across backhaul, access, management and control platforms


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Multi Service Municipal Broadband Connectivity High performance for voice, video

and data services

Multi-purpose, multi-user network Simultaneous support for Public

Access and Public Safety Networks Dynamic Channel Selection in Multi

Radio Environment Rapid network deployment with low

CAPEX and OPEX Multi Band Spectrum support on

same infrastructure

Seamless connectivity for any Ethernet device

Seamless integration with wired infrastructures

Hospital

Ambulance

Fire Station

PoliceStation

Police Car

Portable Mesh Node and Camera

Public Park

Fire Engine

Mesh Node,Access Point,and Camera

Mesh Node,Access Point,and Camera

Mesh Node,and Cameras


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Superior Scalability

London

MeshBridgeConnection

HotView Pro

Internet

EthernetDirectConnection

Singapore

Scalable to 1000 nodes across multiple mesh networks

MeshBridgeTM

Multiple mesh segments operate as a single mesh Span any geographic distance by connecting mesh networks via any IP

or wide area network Increase capacity by using different radio spectrums and channels Scale existing networks with use of wire where available

EthernetDirectTM

Extend the mesh to the wired backbone and reduce mesh hop counts

Network Gateway Interconnects (NGI)

Incremental mesh growth in the number of nodes, available bandwidth and geographic coverage

Multi-Channel / Radio Assignment Dual Radio Linear Mode Avoid Path Degradation Additional Flexibility with Multiple Radio Interfaces


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Highest Performance and Capacity Superior wireless platforms for time sensitive video, voice, and data applications AutoMesh™—Industry’s most efficient and scalable mesh networking protocol

Delivers up to 70 Mbps throughput on dual radio bonded mode Sustained 35 Mbps on dual radio linear mode multi hop mesh Delivers up to 35 Mbps throughput on single radio Lowest latency – 1.5 ms per hop – no dropped packets

Flow-based routing and redundant available paths ensure fastest mesh throughput at all times under all conditions

Outstanding performance management with congestion control, 802.1p QoS, load balancing, static routes, and cost-based bandwidth metrics


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End-to-End Multi-Layer Security

Firetide Mesh Routing Protocol

AES WEP EncryptionWEP Encryption

Packet Filtering

Packet Filtering

Comprehensive mesh & access controlsRadio Layer Encryption WEP & WPA2 encryption between nodes AES encryption from ingress to egressPayload Encapsulation All Layer 3 IP data is encapsulated and accessible only to

Firetide mesh nodesDigital Certificates and MAC Filtering Manufacturing certificates on every node that authenticates

with HotViewVLANs Segment traffic with secure access control on same physical

infrastructureHotPoint AP Security 802.11i, WPA2, 802.1x, MAC access control, VPN tunneling,

firewall, NATHotView Controller Secure tunnels for control and data flow across mesh

infrastructure


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The Firetide Product Portfolio

HotPort 3000 Series Single radio backhaul Indoor and outdoor Low / High Power Separate 2.4, 5 GHz Separate 4.9 GHz public safety

spectrum

HotPort 6000 Series Single or dual radio backhaul Single SKU 2.4, 4.9, 5 GHz High power (400 mW)

HotPoint 4600 Single radio Outdoor High power 2.4 GHz

HotPoint 4500 Single radio Indoor High power 2.4 GHz

HotView HotView HotView Pro

HotView Controller

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HotPort 6000 Series MeshHotPort 3000 Series Mesh


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Multi Radio Mesh Nodes

HotPort 6000 series are dual radio mesh nodes that allow multiple applications and services to share the same mesh infrastructure, dramatically reducing capital investment for municipal Wi-Fi, public safety, and industrial networks.

The HotPort 6000 mesh has more than twice the throughput of the nearest competitor. It is also 40% more cost effective on a per node basis and provides modular access and backhaul, ensuring that you pay only for what you need.


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Key Benefits

Industry’s fastest and most flexible multi-radio backhaul Bonded mode for 70 Mbps operation Linear mode for consistent 35 Mbps operation over unlimited hops

Indoor and outdoor models (with single and dual-radio options) New enclosure design for integration with HotPoint access points Seamless mobility across multiple mesh networks Co-exist with existing HotPort 3000 mesh networks with

MeshBridge


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HotPort 6000 Series

Model Single Radio Dual Radio

Indoor 6101 6102

Outdoor 6201 6202

Next Generation Indoor/Outdoor Backhaul Products

Single / Dual Radio Backhaul

Integrated Tri-band Spectrum Support 2.4, 4.9 & 5 GHz

High Power Radio

Complete Integration with Access and Control Products

HotPort Software Release 4.0.1.x HotPoint 3.0.1.x HotView Controller 1.1.0.x


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HotPort 6200 Outdoor Mesh NodesHighlighted FeaturesWorldwide Models (country code dependent power usage)

6201 - 2.4, 4.9 and 5 GHz, 400 mW, Single Radio6202 – 2.4, 4.9 and 5 GHz, 400 mW, Dual Radio

4.9 GHz Public Safety (USA only): enable Through License

DFS Capable

Power Rating: 100-240 VAC 50/60 Hz, 15 VDC

LEDs: Power, Radio 1 Mesh, Radio 2 Mesh, Status, Ethernet

NEMA 4X weatherproof enclosure with detachable sun shieldThree 10/100 weatherproof Ethernet ports. Port 2 and 3 PoE (IEEE 802.3af)

Two 5 dBi omni-directional antennas (2.4 GHz & 5 GHz for staging)Certified with optional high gain directional and omni directional antennasWall or pole mounting bracket includedPower accessories


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HotPort 6100 Indoor Mesh NodesHighlighted Features

Worldwide Models (country code dependent power usage)6101 - 2.4, 4.9 and 5 GHz, 400 mW, Single Radio6102 – 2.4, 4.9 and 5 GHz, 400 mW, Dual Radio

4.9 GHz Public Safety (USA only): Enable Through Software License

DFS Capable

Power Rating: 100-240 VAC 50/60 Hz, 15 VDC

LEDs: Power, Radio 1 Mesh, Radio 2 Mesh, Status, four Ethernet port LEDs

Two 5dBi omni-directional antennas (2.4 GHz & 5 GHz)

Four 10/100 Ethernet ports

Plenum-rated for mounting in ceilings and optional mounting bracket for wall, cubicle, or ceiling mounting


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HotPort 3000 Outdoor Mesh NodesHighlighted FeaturesInternational Model

3203 – includes 2.4 GHz and 5 GHz, 25 Mbps, 100 mW

Public Safety Model (USA only)3200/PS – 4.9 GHz for licensed public safety, 100 mW

High Power Model (USA only)

For maximum range and penetration3600 – Available in the following configurations

2.4 GHz, 400mW5 GHz, 400mW

NEMA 4X weatherproof enclosure with detachable sun shield

Two 10/100 weatherproof Ethernet ports with Power over Ethernet (PoE) (IEEE 802.3af)

Two 4dBi omni-directional antennas (for staging)

Certified with optional high gain directional and omni directional antennas

Wall or pole mounting bracket included

New power accessories


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HotPort 3000 Indoor Mesh NodesHighlighted Features

Worldwide Model3103 – includes 2.4 GHz and 5 GHz, 100 mW

Public Safety Model (USA only)3100/PS – 4.9 GHz for licensed public safety, 100 mW

High Power Model (USA only)

For maximum range and penetration 3500 – Available in the following configurations

2.4 GHz , 400 mW 5 GHz , 400 mW

Two 5dBi omni-directional antennas

Four 10/100 Ethernet ports

Plenum-rated for mounting in ceilings and optional mounting bracket for wall, cubicle, or ceiling mounting


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HotPort 6200 Accessories

Product Antenna Ethernet AC Power DC Power

HotPort 6200 Series

N-Type1 3 ports weatherproof, Port 2 & 3 PoE capable (PSC)

Internal Power Supply 100-

240 VAC2, 50-60 Hz, 0.9 A3

15 VDC, 3 A

HotPoint 4600 Series

N-Type 1 port (PD) Optional External, PoE

16 VDC, 2 A

HotPort 3600 Series

RPTNC 2 ports, Port 2 PoE capable

External 16 VDC, 2.5 A

1. N-Type antenna assemblies for HotPort 6200 series. T-Type antenna assemblies for HotPort 3600 series2. North America AC Power cable included. International power cables available as optional3. Luminaire photocell socket power tap available as optional4. Clawtooth mounting kit, single weatherized ethernet transition cable, removable sunshield included with HotPort 6200 series


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Flexible dual-radio backhaul

Industry’s fastest and most flexible multi-radio backhaul

Proven results* Bonded mode for 70 Mbps Linear mode for sustained 35

Mbps over unlimited hops 200 voice calls per hop in

bonded mode. 100 voice calls per hop in linear mode

1.5 ms latency per hop*As tested by VeriWave, Inc.


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Dual Radio Bonded ModeHighlighted Features

Radio Bonding Two radios work in tandem as a single radio Increased Throughput in Multi Hop mesh Networks

Throughput intensive applications Video Surveillance

Radio 1 on one channel and radio 2 on another channel across the mesh

Transmit Power Control Per Radio

Ethernet Direct - Takes advantage of wired bandwidth to increase overall throughput where available

Traffic load balanced on two radios


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Dual Radio Linear ModeHighlighted Features

Dual Radio Linear Mode Two radios work simultaneously with no

performance degradation

Municipal ApplicationsPublic Safety & Public Access on same network infrastructure

Centralized Algorithm Performs Auto Channel Assignment

Manual override of assigned channels helps to design flexible optimized networks

Works well for linear or “skinny” topologies


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HotPort Key Features Overview

Radio Management Multi-Level Security Management & Deployment

QoS & Traffic Prioritization Performance

Node recovery for lost nodesWeak link elimination per radio interfaceDynamic Frequency Selection

End to end AES and WPA2 on radio interfacesDigital Certificates on all nodesMAC Access FilteringDigitally signed firmwareSSID encryption

End to end HotView integrationMultiple mgmt interfaces SNMP, HTTP, GUIRemote FW upgradesDatabase supportCharting

Multiple VLANs per port or trunkPort level QoS & 802.1p queue based QoSPort, VLAN, MAC based rate limitingStatic Routes for specific COS

Bandwidth Metrics

Congestion Control

Load Balancing Transmit Rate

Control

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HotPoint 4000 Series Access


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HotPoint Hardware Attributes

Rugged Enclosure – NEMA 4X/IP67 rated

Future-proof, modular design Small & lightweight –

< 5 lbs (2.2 Kg) PoE compliant

Plenum rated enclosure Consistent with HotPort

design Small & lightweight – 2.2 lbs

(1Kg) Removable antennas included


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HotPoint Indoor and Outdoor Access

Highlighted Features

Modular solution for indoor & outdoor Wi-Fi networks of any scale – mesh integration or stand alone

Fully integrated with HotView and HotView Pro management software

Up to 400 mW output power for maximum reach & penetration

Rugged outdoor industrial enclosure (NEMA 4X, IP67) & Plenum rated indoor unit

Advanced security features: 802.11i compliant, WPA2, 802.1x, MAC access control, VPN tunneling, firewall, NAT

802.11e QoS

Hotspot features such as Virtual AP, user-based rate limiting enable varied service levels

802.11b/g client access with Turbo Mode


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HotPoint APs – the Best of Both Worlds The only Wi-Fi AP that fully integrates with the mesh AND operates stand alone Most flexible architecture - deploys virtually anywhere

Operates indoors and outdoors Highest power radio - 400 mW for reach and penetration

Enterprise class functionality for public and private access Rock solid security Hotspot service features

Simplified deployment and management HotView built-in Auto discovery configuration


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HotPoint Key Features OverviewFlexible

ArchitectureMulti-Level

SecurityManagement &

DeploymentPerformance &

RangeHotspot Service

ControlPlace for optimal Wi-Fi access (vs. backhaul)Backhaul w/ HotPort mesh or EthernetIndoor and Outdoor deployment16 VLANs per AP

802.11i WPA2 encryp 802.1x, RADIUSMAC Access FilteringSSID suppressionVPN tunneling & filteringRogue AP detection

Physical AP GroupingAuto AP discoveryRemote FW upgradesHotView integrationMultiple mgmt. I/F: SNMP, CLI, HTTP

400 mW radio for extended reach and penetration108 Mbps data rate with Super Mode802.11e WMM QoS

Virtual AP and Virtual AP Groups

Intercell/Intra-cell blocking

User-based rate limiting

FirewallNATDHCP

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HotView Management Software


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HotView Management SoftwareHotView

Intuitive software included with all HotPort & HotPoint devices

Provides basic configuration & management functions

HotView Pro

Provides comprehensive configuration, management & performance tuning functions for mesh nodes and APs

Allows management of multiple meshes and enables advanced features

Removes the need to launch a separate application

Full HotView Pro feature access to the HotView Pro server

Integrates mesh administration with SNMP network management tools


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Comprehensive Mesh Management

Mesh wide management

Customization of graphical display and node placement

Remote management

Security and VLAN set-up

Diagnostic tests and tools

Software and configuration updates

Individual node settings

Radio power controls

Traffic prioritization


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HotView Pro - MultiMesh


Live monitoring and management for large enterprise and service provider networks

Centralized management

Integrated management for access points with wired and wireless backhaul

Monitors and manages:MeshBridgesEthernetDirect Management database Optimization of external gateway bandwidth


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HotView Pro - MeshBridge


HotView Pro

Internet

Mesh 12.4 GHz

Mesh 25 GHz


Enables multiple mesh networks to form a single LAN or WAN

Can be over any IP-routable connection, regardless of distance or media, so meshes can span geographic distances

Allows diversity within the overall network environment by providing interoperability between meshes operating on different radio spectrums and channels

Allows to break down large municiapl networks to small zones

IP addresses, VLANs, and traffic prioritization are propagated throughout all meshes

Used to connect HotPort 6000 and HotPort 3000 meshes


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HotView Pro - EthernetDirect


Direct wired connection between two HotPorts within a mesh

Connect two or more segments of a mesh

Securely tunnel across a wired domain to extend the mesh

Takes advantage of wired bandwidth to increase overall throughput

Works well for linear or “skinny” topologies

London


HotView Pro

Internet

EthernetDirectConnection

Singapore


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Network Gateway Interconnects (NGI)

NGI

Internet

NGI

802.16dWiMax

Satellite Connection

NGI

DSL Connection

Internet

Network connections can be added wherever they are available to enhance mesh capacity.

http://chezlorry.ca/alphabet/dessins/Satellite.GIF


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HotView Pro - SNMP ManagementHighlighted Features

Manage mesh within integrated management systems (IMS) such as HP OpenView or IBM NetView

Customize mesh management interface with an IMS

Leverage the experience of the large community of SNMP users


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QoS and Traffic Prioritization

VLAN 1

VLAN 2

HotPort Wireless Mesh Network


VLANs enable mesh traffic to be divided for smaller working groups or specific applications

Create multiple virtual LANs (VLANs) on a port or trunk basis or access points

QoS can be set by Ethernet ports or 802.1p priority field values – per mesh node

Static Routes can be established for specific class of traffic

WMM supported on HotPoint nodes


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Performance Enhancement Features

Performance enhancements enable up to 70 Mbps throughputBandwidth metrics

Improves overall throughput by selecting optimal transmission paths

Congestion control

Mitigates traffic congestion on a per flow basis during high network utilization

Node QoS

Optimizes video and voice applications by prioritizing mesh traffic by Ethernet port or by 802.1p priority field values on a per port basis

Load balancing

Balances traffic across the mesh with flow-based routing to optimize aggregate throughput and increase network performance

Link elimination

Allows a HotPort link to be removed from the mesh network in poor or crowded RF environments

Static routes

Ensures the highest possible performance between any two HotPort nodes by establishing a direct link between them

Broadcast containment

Improves overall mesh bandwidth by containing broadcasts in a single mesh or multiple contiguous meshes

Transmit rate control

Reduces transmissions in poor RF environments by locking transmissions in at a lower rate to ensure constant throughput


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System Security Features

System and NMS security enhancements ensure end-to-end, multi-level access control to the mesh network:

ESSID encryption Prevents unauthorized viewing of node ESSIDs, even with network monitoring tools such as NetStumbler or AirMagnet

WPA2 Provides standards-based 256 bit encryption over the radio, on top of the end-to-end AES mesh encryption

Signed Certificates

Prevents unauthorized HotPort nodes to connect to the mesh

Digitally signed upgrades

Requires that HotPort nodes check the signature of the firmware prior to upgrading

Strict password controls

Require all network administrators to use strong pass words, and locks out users after repeated unsuccessful login attempts

Default ID lockout Possible brute-force attacks are thwarted through the HotView option of redefining default user IDs


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Ease of Deployment

Deployment enhancements simplify installing and managing a HotPort and HotPoint network

Node statistics

Especially useful during installation and antenna alignment, the HotView refresh button allows users to refresh the statistics with out waiting for the minimum 300 seconds

Selectable upgrades

Allows the selection of specific mesh nodes for upgrade rather than automatically updating all nodes

Auto node recovery

Enables the recovery of a mesh node if it should become “lost” due to power failure DFS

Standby Gateway Server

Ensures seamless failover from standby to active by deploying Gateway Servers and Network Gateways Interconnects in a redundant configuration


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HotView and HotView Pro ComparisonManagement & Control HotView HV Pro

Concurrent Administrators One Multiple

Node Statistics & Fault Log WhenActive

Persis-tent

Mesh/Node ConfigurationSettings

Yes Yes

Background Image Import Yes Yes

Inventory Management Yes Yes

Database / Export — Yes

SNMP Management — Yes

Web-based Client — Yes

Flexible Deployment

HotView HV Pro

Extended Range Yes Yes

Mesh Software Upgrade

Yes Yes

HotPort/Public Safety (4.9 GHz)

Yes Yes

Node Statistics Yes Yes

Node Recovery Yes Yes

Selectable Upgrades Yes Yes

MeshBridge Integration

— Yes

Gateway Server Redundency

— Yes

NGI(s) & Gateway Servers

— Yes

Maximum Security HotView HV Pro

Virtual LANs Yes Yes

AES/WPA2/WEP Encryption & Access Control

Yes Yes

ESSID Encryption Yes Yes

Signed Certificates — Yes


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HotView and HotView Pro ComparisonPerformance & Scalability HotView HotView Pro

Class of Service Traffic Prioritization Yes Yes

802.1p based QoS Yes Yes

Congestion Control Yes Yes

Link Elimination Yes Yes

Transmit Data Rate Control Yes Yes

Bandwidth Metrics Yes EN link speed

Transmit Power / Multi-Hop / RSSI Threshold Yes Yes

Static Route Assignments — Yes

Broadcast Containment — Yes

Load Balancing — Yes

MultiMesh Management — Yes

EthernetDirect — Yes

MeshBridge Integration — Yes

Gateway Server Redundency — Yes

NGI(s) & Gateway Server Internetworking — Yes

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HotView Controller


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HotView Controller

Industry’s First Controller Software for Mobile Wireless Networks – Centralized Control and Distributed Network Intelligence Distributed functions Edge based intelligence Inter node communication and coordination Dynamic route selection and optimization

Controller for mesh networks that provides platform for advanced deployment and control of wireless infrastructure and Wi-Fi access Hardware independence Services Platform for future


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HotView Controller - Mobility

Multi-Service Infrastructure Mobility HotPort & HotPoint Mobility across multiple IP domains

High Speed Seamless and Secure Client roaming across multiple subnets Continuous video security surveillance on any moving vehicle such as police cruisers,

fire trucks, buses, and trains Uninterrupted Wi-Fi access on public transportation vehicles for traveling hotspots Portable and mobile network services on public transportation, first responder vehicles,

fork lifts, and cranes Mobile command centers for public safety first responders including police, fire and

other emergency personnel


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Unmatched Mobility

InternetGateway

Internet

Security Monitors

Enables a new breed of mobile applications for public safety and mass transit

Seamless roaming of mobile mesh nodes with no handoff delay and zero packet loss

Dual radio allows dedicated radio for periodic scans Smart algorithms for scan on

single radio Real time video and high-quality

voice on moving vehicles Support for mobile WiFi

clients Field tested at 90 mph between

mobile and stationary nodes with 24 ms handoff


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HotView Controller - Mobility


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Network Growth / Investment Protection Software based model – field upgrades via

HotView Pro User ports towards mesh and network

ports towards corporate network Controller to controller communication Failsafe solution – port level redundancy Gateway server integrated Centralized policy management Auto Provisioning CPE and Client Power Control

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Best-in-classCustomer Support &Training


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Best-in-class Service Programs

Educational Services

Technical Services

Customer Support

Standard Product Webinars Installation Support Product Warranty

Premium Certification Training

On-Site/Off-site Engineering

ASP ProgramExt. Warranty


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Customer Support Services Extended Warranty

One year warranty comes with the hardware One year extension offered Cost – 10% of hardware list price

Authorized Service Partner (ASP) Program Packaged services to match all customer requirements

Priority Access Support Set (PASS) - 24/7 Technical Support Firetide on-line services Service Spares Program Advanced replacement Professional services Repair services Educational discounts


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Customer Support Services Training & Education

Technical documentation available with all products Wireless mesh certification course offered by Firetide Cost – $895 per person

Repair & Maintenance Program Dedicated Customer Support Engineer (CSE) for the city Ability to initiate RMA requests via phone, web, email Accommodate overnight replacements with ASP Program or service impacting issues Customer input to assign severity to every issue Escalation process touches Firetide engineering team based on severity

Telephone Support Normal warranty support covers business hours Enhanced support available via ASP Program

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Applications & Case Studies


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Warehousing

Education

Hospitality

Municipalities

Industrial

Multi-Service Connectivity for Multiple Markets

Surveillance Networks

Campus Connectivity

Temporary Networks

HotZone Access


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Public Safety NetworksHospital

Ambulance

Fire Station

PoliceStation

Police Car

Portable Mesh Node and Camera

Public Park

Fire Engine

4.9 GHz mesh nodes to ensure maximum availability for emergency first responders and other public safety personnel.

Ideal for both permanent installations and deployment of portable and mobile wireless networks for emergency and surveillance purposes.


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Rockford Housing Authority

Crime Deterrence; Monitoring from Police Vehicles

Second largest public housing authority in Illinois located in a high crime district

Firetide mesh nodes and video surveillance cameras were mounted together in a bulletproof enclosure on 4 properties

Highly visible police emblem and flashing police light immediately reduce crime and theft

Benefits: With network infrastructure 80% less compared to cabling, RHA was able to afford more cameras, and therefore increase coverage

"Immediately after the cameras were installed, crime and loitering diminished immensely, and both our residents and employees are feeling safer."

Lewis JordanExecutive Director of the Rockford Housing Authority


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Dallas Downtown Business District

Crime Deterrence and Investigation

Business and entertainment district faced a surge of crime activity

Firetide mesh nodes and video surveillance cameras cover 30% of downtown

Video feeds aggregated at police headquarters for 24-hour monitoring

Benefits: Fast deployment; Increased surveillance coverage without substantially increasing police staff

“Wireless mesh enabled quick setup of the network without a complete overhaul, while providing excellent bandwidth and security for video streams.”

Tom LawrenceDeputy Police Chief, Dallas PD


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Warehousing and Industrial Networks

WI-FI Coverage

Internet Gateway

Monitoring Station

InternetConnectivity for inventory management, RFID systems and access control

Network is easily reconfigured for changing warehouse floor layouts

Equip moving vehicles with mesh nodes to communicate wirelessly for dispatch and inventory control


65

Sunlight Service Group Ltd

LAN Extension for Critical ERP Project

Need to deploy network infrastructure in 100+ year old plants with no wiring infrastructure

How do you deploy new workstations, with network connectivity, in un-cabled areas, without disruption to the workplace?

Firetide mesh nodes deployed in 4 facilities to provide reliable wireless connectivity; plan to extend to 50 plant over time

Benefits: Improved staff efficiency and reduced cost; Rolled out ERP system without disrupting operations

"We chose Firetide mesh because it is simple and quick to implement and can easily be extended or moved. It often costs less to install than cabling."

Jeff RobertsApplications Support Manager, Sunlight


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HotZones

Park

Library

CoffeeShop

Local WISP Deploy multiple APs within the mesh to create many Hotspots within a greater Hotzone.

Overlay public and private mesh – same infrastructure handles different needs.


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Singapore Nationwide Wi-Fi Network

Wireless@SG: Free Wi-Fi with Premium Options

Government-funded Wi-Fi network for residents and visitors

Indoor and outdoor network to accessible in all public places.

Benefits: Seamless indoor and outdoor operation; Flexible access and backhaul infrastructure for optimized performance; “Future-proof” network for VoIP, video and municipal services.”

"More than anything, we wanted a partner, not a supplier, somebody to think with us, to suffer with us through the hard times and to learn together for an even better service.”

Ken ChuaCEO, iCELL


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OutdoorAccess Point

Internet Gateway

InternetLaptop

SurveillanceCamera

Access Point

Temporary Deployments Disaster relief sites Conferences Trade shows Narcotics surveillance Construction sites Concerts Sporting events Races Festivals Fairs Carnivals

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Thank You!

www.firetide.com

firetide sales presentation. 2 where lava meets the sea hot, unstoppable and leaves a permanent...

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