Fire O&M AiM 2016

Need help: call IMS 862-3388 https://sscaimapp.assetworks.com/fmax

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Table of Contents What is Fire O&M? ................................................................................................................................... 5

What Appears in Fire App? .................................................................................................................... 5

Fire O&M Settings..................................................................................................................................... 6

Fire O&M How-To .................................................................................................................................... 6

Login to Fire O&M ................................................................................................................................ 6

Navigation & Overview ......................................................................................................................... 7

Parts of the Work Order/Phase screen .................................................................................................... 8

Recording Time Using Start/Stop Function .......................................................................................... 10

Recording Time Using Manual Entry ................................................................................................... 13

Change Status ...................................................................................................................................... 14

Add Notes ............................................................................................................................................ 14

Add Pictures ........................................................................................................................................ 16

Create a Material Request .................................................................................................................... 17

Add Asset to Phase .............................................................................................................................. 21

Add Shop Stock ................................................................................................................................... 22

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What is Fire O&M? What –

Formerly iDesk, Fire O&M is the mobile app for iPhones and iPads that connects to the AiM web application.

Allows access to Daily Assignments Access to update Work Order/Phase notes and statuses Access to add Material Requests to a Phase Access to add Related Documents to Work Order/Phase Create Timecards against Work Order/Phase Complete Inventory Physical Count Complete Inventory Counter Release

Fire O&M App Icon -

What Appears in Fire App? Work Order/Phase information is sent to the Fire O&M app by assigning a technician to the

Phase as a Shop Person. The Phase must be in one of the following statuses –

o Assigned o In Progress o Awaiting Materials o Hot Item

What is Fire?

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Fire O&M Settings Available options found under the device settings –

Click on Settings

Scroll to the bottom list of apps.

Look for

Notifications – How the phone notifies the technician of new Work Order Assignments

Background App Refresh – Should the app refresh while the user is not activily in the app

Remember Login – Will remember the Username and password when the app is closed

Launch Browser – Can the user access the full AiM application from the Fire app.\

Server – https://sscaimapp.assetworks.com/fmax

Max rows – how many Work Orders will show on the screen at one time

Fire O&M How-To

Login to Fire O&M

Click on the Fire O&M app icon on

the iPhone screen. User name = Compass ID number Password – first initial last initial and last 4

digits of phone number Ex: ab1234

Click

Settings

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Navigation & Overview

Choose Work Management

Assignment screen o List of Work Orders designated on the

Daily Assignment screen in AiM that should be worked on that day.

Icons at the bottom of the screen – Daily Assignment – Work Orders to complete on set day

Queue – All assigned Phases

Work Orders – All assigned Work Orders

Timecards – List of Work Orders on the day's timecard

More – Additional options

Navigation

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Queue – List of all Work Orders assigned to the technician

The Work Orders are colored based on priority o Priority 1 – Red (0-1 day) o Priority 2 – Yellow (2-5 days) o Prioirty 3 – Green (6-10 days) o Priority 4 – Gray (scheduled)

Under the Work Order # is the building associated to the Work Order.

Refresh the list of Work Orders

Parts of the Work Order/Phase screen

Touch a Work Order/Phase to open up the detail

Work O

rder/Phase Screen

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Starting at the top At the end of the line, indicates more

information is available by touching the arrow Work Order number – Touch line to open

up the Contact detail Phase number Description – Phase description Location – Room number Property – Building number and name Status – Current status of Phase Work Code – Type of work Priority Shop Asset – Asset being worked on Asset Group PM – Checklist for Preventive

Maintenance WOs Extra Description – All information

entered by the customer

Scroll to the bottom to find – Notes – number indicates notes exist Related Documents Material Requests

Work O

rder/Phase

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Recording Time Using Start/Stop Function Should be used when possible

When starting a job, click the stopwatch

at the bottom of the phase screen

The Clock Started message should appear. Click OK

Once time has been started, the stopwatch

will appear upside down. Time can only be running on 1 work order at a time.

Stopwatch Time Entry

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On the Queue screen, an upside down stop watch will appear next to the Work Order/Phase

If you started the clock but the icon does not appear, click the refresh icon.

To stop the timer, click

The Labor Hours screen will appear Confirm the hours Change the Time Type if needed o Straight Time o Overtime

Touch Save

Stopwatch Time Entry

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If you have a coworker without access to Fire, do the following to add their time

After Saving, Touch Crew

The list of other technicians assigned on the Work Order/Phase will appear

Check the names of the technician Click Save This will enter the same amount of time on

a timecard for the other technician.

Crew Time Entry

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Recording Time Using Manual Entry Use if Start/Stop function was not available 0

In an area without cellular service or wifi Emergency response without the Work Order on the phone

Click

The Labor Hours screen will appear Enter the hours Change the Time Type if needed o Straight Time o Overtime

Touch Save

Manual Tim

e Entry

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Change Status

Primary person on the Work Order should update the Phase Status

Touch the Status line to choose the new status o ASSIGNED – Sends the Work Order

information to the phone o IN PROGRESS – Currently working on

the job o HOT ITEM – Work Order has issues or

special circumstances that need to be addressed

o AWAIT MATERIALS – Job is on hold while waiting on material to arrive

o EXTERNAL RESOURCES – Outside contractor will complete work

o COMPLETE – Job is done o CONTRACTOR COMPLETE –

Contractor finished work Click Save to send the changes

Add Notes

At the bottom of the phase screen, touch Notes.

(If there is a number next to Notes, then a Note already exists)

Status & Notes

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Click on the Note to read or Click the Blue Plus sign to add a new note.

Type in the note or use the microphone on the keyboard to enter the note.

Read over the note before saving it. You cannot make changes once saved.

Touch SAVE in the top right corner.

Enter Notes

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Add Pictures

To add a picture, touch the camera at the bottom of the screen

You can take a photo or choose one from the pictures on your phone.

Add Pictures

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After taking or choosing the photo, you will be asked to give the photo a name. If possible use the work order number.

Touch SAVE

Create a Material Request

At the bottom of the Phase screen, click

Material Request

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The Material Request screen will open. Change the Date Needed if item is needed

for a future date. Click Line Items at the bottom

Click the Blue Plus Sign in the top right hand corner.

Click Warehouse and choose the appropriate warehouse from the list

Repeat with Class, Commodity and then Part

Material Request

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Parts can be searched by the description. **If the part cannot be found in the

warehouse, then #01 is available to enter the description. Enter the Part # before entering the description.

At the bottom, enter the quantity Click Save in the top right hand corner

Material Request

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Contine to add additional lines, or return to the Material Request screen.

Change the Status to REQUESTED to submit the material request to the warehouse.

Click Save

Material Request

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Add Asset to Phase

When working on a specific piece of equipment, the Asset tag should be listed on the Phase. Scroll down to Asset Click on the Arrow next to Asset

The list of assets for the building will appear

Choose from the list or Click on the barcode symbol at the bottom

of the page. Take a picture of the barcode

Save changes

Add Asset

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Add Shop Stock Shop Stock is used to charge material stored on a technicians truck.

At the bottom of the Phase screen, click the shopping cart

Choose Stock Loc

Shop Stock

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Search by the location The list of items available for that location

will appear Choose the item being used

The Location, Number, and Unit Cost will populate

Enter the Quantity Choose Save

The charge will not appear on the Phase

until it is approved by the Supervisor.

Shop Stock