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FiOS TV Remote DVR

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Page 1: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

FiOS TV Remote DVR

Page 2: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

2 FiOS TV Remote DVR

Table of Contents

0BGETTING STARTED............................................................................................................... 3

6BCOMMON TERMS...................................................................................................................... 3

REQUIREMENTS ............................................................................................................................ 3

ACCESSING FIOS TV.................................................................................................................... 4

25B.......................................................................................................................................... 5

Obtaining an Authorization Code (ASTB)................................................................................. 5

1BON DEMAND............................................................................................................................ 9

7BACCESSING ON DEMAND .......................................................................................................... 9

8BBROWSING AND BOOKMARKING VIDEOS................................................................................... 9

DVR...............................................................................................................................................10

9BCHECKING THE DVR MENU OPTIONS ......................................................................................10

10BCREATE NEW RECORDING - BROWSE .....................................................................................10

11BCREATE NEW RECORDING - SEARCH ......................................................................................11

12BVIEW SCHEDULED RECORDINGS ............................................................................................12

26BMore Info/Cancel Recording.............................................................................................12

27BScheduling Conflicts .........................................................................................................12

13BVIEW RECORDED PROGRAMS.................................................................................................13

14BDELETE RECORDED PROGRAMS .............................................................................................13

RELOADING SCHEDULE AND RELOAD RECORDED .........................................................................14

TV LISTINGS...............................................................................................................................15

15BACCESSING TV LISTINGS.......................................................................................................15

16BNAVIGATING TV LISTINGS ....................................................................................................15

Jump to Channel.....................................................................................................................15

3BSEARCH...................................................................................................................................16

17BSEARCH BY KEYWORD ..........................................................................................................16

28BSearch Results Folders .....................................................................................................16

29BUsing the Options Filter with Keyword Search..................................................................16

18BSEARCH - BROWSE BY INTERESTS ..........................................................................................17

30BNavigating Browse by Interests.........................................................................................17

19BACCESSING PARENTAL CONTROLS .........................................................................................18

20BCHANGE THE STATUS OF PARENTAL CONTROLS .....................................................................18

21BVIEW CURRENT SETTINGS .....................................................................................................18

TARGETED DEVICES................................................................................................................19

22BMOTOROLA .......................................................................................................................19

23BLG .......................................................................................................................................19

24BSAMSUNG ..........................................................................................................................19

FREQUENTLY ASKED QUESTIONS........................................................................................20

Page 3: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

3 FiOS TV Remote DVR

0BGetting Started

6BCommon Terms

The following common terms will be referenced throughout this document:

Soft Keys – keys used to access changing menu options on the lower

right and left hand corners of the

screen.

LSK – left soft key

RSK – right soft key

CLR – (Clear) button used to

navigate to a previous screen or menu

on the phone.

OK – button located between the

navigation arrows.

Navigation Arrows – used to move

around the menus and screen of the

phone.

ASTB – Advanced Set Top Box

Requirements To use FiOS TV Remote DVR you must have the following:

• FiOS TV subscription

• Home Media DVR subscription

• Valid Parental PIN

Page 4: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

4 FiOS TV Remote DVR

Figure 1

Accessing FiOS TV

Note: You must have a valid Parental Pin for the FiOS TV

Remote DVR authorization process to be successful.

• Use the right arrow key to navigate to the Get It Now

menu (fig 1) and press OK.

• Use the down arrow keys to navigate to the menu item,

Tools On The GO (fig 2) and press OK.

• Use the down arrow to select FiOS TV Remote DVR and

press OK.

• If you are accessing this application for the first time, you

will see a screen asking you if you are a FiOS TV

subscriber (fig 3). Press OK to select Yes.

• A screen will appear asking you if you are subscribed to

Home Media DVR (fig 4). Press OK to select Yes.

• Directions for obtaining an authorization code to begin using Fios TV Remote DVR will

be displayed (fig 5).

Figure 2

Figure 4

Figure 5

Figure 3

Page 5: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

5 FiOS TV Remote DVR

25B

Obtaining an Authorization Code (ASTB)

Authorization codes are obtained from your

ASTB.

Step by step directions are as follows as follows:

• From your ASTB, press the menu button

on your FiOS TV remote.

• Use your Down arrow button to select

Settings and press OK (fig 5a).

• Select FiOS TV Remote DVR and

press OK (fig 5b).

Figure 5a

Figure 5b

Page 6: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

6 FiOS TV Remote DVR

• Select Mobile Phone Access and

press OK (fig 5c).

• Enter your Parental PIN in the

textbox and press OK (5d).

• Select Enter the Mobile Phone

Number and press OK (fig 5e)

Figure 5c

Figure 5d

Figure 5e

Page 7: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

7 FiOS TV Remote DVR

• Enter your mobile phone number

and press OK (fig 5f).

• After successful authentication, a

confirmation code will be

displayed. Make note of this code

for entry into your Mobile device

(fig 5g).

Figure 5f

Figure 5g

Page 8: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

8 FiOS TV Remote DVR

• From the authorization screen on your

Mobile device (fig 6), enter the code

from your ASTB and press OK.

• A screen with an alert that your

authorization was successful will

appear (fig 7). Press any key to

continue.

• A loading screen will be displayed

(fig 8).

• When the application has finished

loading, the FiOS TV Remote DVR

main menu will appear (fig 9).

Figure 6

Figure 7

Figure 8

Figure 9

Page 9: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

9 FiOS TV Remote DVR

1BOn Demand

This feature allows you to browse through and bookmark

Videos on Demand (VOD) for viewing on your TV later.

7BAccessing On Demand

From the FiOS TV Remote DVR main menu, select On

Demand (fig 10) and press OK. The Video on Demand

menu (fig 11) will be displayed with the following items:

• Featured – lists the current Featured selections from

Verizon.

• Browse – browse the entire On Demand listings by category.

• Search – keyword search of On Demand Listings.

• Bookmarks – view On Demand items you have bookmarked.

8BBrowsing and Bookmarking Videos

• Select Browse on the VOD main menu and press OK.

VODs are arranged in folders according to category. Press

the down arrow to view additional category folders, or select

a category and press OK or the right arrow to drill down into

the folders (fig 12) until you reach the individual videos.

• To view more detail about the video, select the title and

press OK. Press CLR or the left arrow to return to the

VOD list.

• Press the LSK to bookmark a selected video (fig 13).

• Press the RSK to access Poster View, images associated with the video.

Figure 10

Figure 11

Figure 12

Figure 13

Page 10: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

10 FiOS TV Remote DVR

DVR

9BChecking the DVR Menu Options

From the FiOS TV Remote DVR main menu, select the

DVR menu option (fig 14).

The DVR Menu displays the following options:

• Create New Recording.

• Recorded Programs.

• View Schedule.

10BCreate New Recording - Browse

• From the menu, select DVR

to display the DVR menu (fig 15).

• Select Create New Recording to display

the Create New Recording menu.

The following options are displayed (fig 16):

2. Browse TV Listings. 3. Search TV Listings.

Select Browse TV Listings and press OK to display the TV Listing (fig 17).

• Using the arrow keys, scroll through the listing to find

an item you wish to record.

• Press the RSK to open the Options Menu.

• Select Record from the menu and press OK.

• After the Scheduling Recording animation has finished,

the selection will be scheduled on the Set Top Box.

Note: Press the LSK to display a menu to filter listings by:

1. Favorites (set up via the ASTB) 2. HD Channels

3. All Channels

Press the RSK to display a menu of Options:

1. Program Info

2. Record Show 3. Go to Show

4. Go to Date/Time

Figure 14

Figure 15

Figure 16

Figure 1 7 (TV Listings)

Page 11: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

11 FiOS TV Remote DVR

Figure 21

Figure 20

11BCreate New Recording - Search

• From the FiOS TV Remote DVR main menu, select DVR

to display the DVR menu.

• Select Create New Recording to display

the Create New Recording menu.

The following options are displayed (fig 18):

1. Browse TV Listing.

2. Search TV Listing.

• Select Search TV Listings (fig 19) to display

the search screen.

• In the text entry box enter some text relative to

your search. As you enter text, results will be

displayed below the entry box.

• Using the arrow keys, select the program from

the list.

• Use the RSK to open the Options menu to use

the following filters:

1. Show All

2. Filter by Live 3. Filter by PPV

4. Filter by VOD

• Search results will be displayed as individual entries or grouped in category folders (fig

20).

• Use the arrow keys to scroll through the search results. Press OK to make a selection.

• Once you have made an individual selection (fig 21), use the RSK to open the options

menu and activate the Record function.

Figure 18

Figure 19

Page 12: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

12 FiOS TV Remote DVR

Figure 22

Figure 23

Figure 24

12BView Scheduled Recordings

• From the FiOS TV Remote DVR main menu,

select DVR, and press OK.

• Navigate to View Schedule (fig 22) and press

OK.

• An animation will be displayed while the

schedule is retrieved.

• The Schedule screen will be displayed (fig 23).

Note: If the number of programs recorded exceeds

the size of the screen, use the up/down arrow keys to navigate between the pages.

• Select a date on the screen to display the

programs scheduled to be recorded for that day (fig 23).

• Recordings associated with the selected date

will be displayed (fig 24).

26BMore Info/Cancel Recording

• To view additional information about a program or cancel a recording, press the RSK to

open Options.

• The Options menu will be displayed enabling

you to view additional information about the

item or cancel the scheduled recording.

27BScheduling Conflicts

If you attempt to record a program at the same

time as a previous recording has been set, an error message will be displayed. Resolving scheduling

conflicts most be done via the ASTB.

Page 13: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

13 FiOS TV Remote DVR

Figure 25

Figure 26

13BView Recorded Programs

• From the FiOS TV Remote DVR main menu,

select DVR and press OK to display the DVR

menu.

• From the DVR menu, select Recorded Programs

(fig 25) and press OK.

• After a brief animation, the Recorded Programs

screen will be displayed (fig 26).

Recorded programs are organized into folders by the

date the programs were recorded. Select a date and press OK.

• Select a folder and press OK to access the

contents (fig 26).

14BDelete Recorded Programs

• From the recorded programs menu, select a

program and press the RSK to open the Options menu (fig 27).

• Select Delete Recording (fig 27) and press

OK.

• An animation will be displayed while the

selection is deleted (fig 28).

• A confirmation message is displayed. The program is deleted from the ASTB.

Figure 27

Figure 28

Page 14: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

14 FiOS TV Remote DVR

DVR Menu

Reloading Schedule and Reload Recorded

After setting recordings and schedules,

occasionally it is necessary to refresh the

recordings and schedule listings. If you have set

recordings that are not reflected in the recoding schedule, navigate to the DVR menu and use the

RSK to select options.

Use the navigation arrows to select Reload

Schedule or Reload Recorded. Press OK. The

selection items will be reloaded.

Reload Schedule and Recorded

Page 15: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

15 FiOS TV Remote DVR

Figure 29

TV Listings

15BAccessing TV Listings

• From the FiOS TV Remote DRV main menu

(fig 29), select TV Listing and press OK.

• The TV Listings menu is displayed (fig 30).

16BNavigating TV Listings

• Use the Filter option (LSK) to sort shows by:

1. Favorites 2. HD Channels

3. All Channels

Note: Favorites are set up via the ASTB.

• Press Options to display a menu with the

following items:

1. Program Info – displays a description of the selection.

2. Record Show – record selection directly from the TV Listings.

3. Go to Channel – displays an entry box to type in a channel number. 4. Go to Date/Time – displays an entry box to find programs by date and

time.

• Use the right and left arrow keys to scroll through programs on a channel by time.

• Use the up and down arrow keys to scroll up and down the channels.

• A red dot icon displayed next to a title indicates the show is in the process of being

recorded.

Jump to Channel

While in the TV Listings screen, you can

quickly jump to a channel by using the number

pad to enter the channel number.

From the TV Listings screen (fig 30), enter a

number. The Go to Channel options is displayed with the number you entered (fig 30a). Press OK

or wait for the device to automatically jump to

the number entered.

Figure 30

Figure 30a

Page 16: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

16 FiOS TV Remote DVR

Figure 34

3BSearch

From the FiOS TV Remote DVR main menu (fig

31), select Search then, OK to access the Search facility.

17BSearch by Keyword

• From the Search screen (fig 32), select Search

by Keyword and press OK.

• A new screen with a text entry box will be

displayed (fig 33).

• Use the phone’s keypad to type in a word related

to your search. As letters are entered into the

box, results will begin displaying below the text box (fig 34).

• Icons will differentiate results as TV, PPV, VOD

or Actor.

28BSearch Results Folders

If the search reveals a number of results with the

same asset name, the items will be displayed in

folders.

29BUsing the Options Filter with Keyword Search

Use the RSK to select Options. The Options menu

displays the following filtering items:

1. Show All 2. Filter by Live TV

3. Filter by PPV

4. Filter by VOD

Figure 31

Figure 32

Figure 33

Page 17: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

17 FiOS TV Remote DVR

18BSearch - Browse by Interests

• From the Search menu (fig 35), select

Browse by Category and press OK.

• The Browse screen will appear (fig 36).

30BNavigating Browse by Interests

• From the Browse screen (fig 36), select TV

Listings, Video on Demand or Pay Per

View and press OK.

• The relevant screen is displayed with

categories arranged by folder (fig 37).

• Select a folder and press OK to drill down to individual items.

• Icons will differentiate results as TV, PPV, VOD or Actor (fig 38).

4BParental Controls

Figure 35

Figure 36

Figure 37

Figure 38

Page 18: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

18 FiOS TV Remote DVR

19BAccessing Parental Controls

• From the FiOS TV Remote DVR main menu

(fig 39), select Parental Controls and press

OK.

• Enter your 4 digit PIN number in the entry box

(fig 40) and press OK.

The “verifying” animation will be displayed and

the Parental Control main menu is displayed.

The Parental Control menu (fig 41) is displayed with the status set (On/Off).

20BChange the Status of Parental Controls

Note: Parental Controls are set on the ASTB. You cannot control access to the TV from your phone

without establishing these settings on the ASTB

first.

Once you have set up your choice of Parental

Controls on the ASTB, you can elect to turn your settings on and off remotely from your cell phone.

Use the right arrow key or press OK to toggle

between changing the status to On or Off. (fig 41).

21BView Current Settings

Select View Current Settings (fig 42) and press OK. The View ratings screen appears. The

settings established from your ASTB are displayed

(fig 43).

5B

Figure 40

Figure 41

Figure 39

Figure 43

Figure 42

Page 19: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

19 FiOS TV Remote DVR

Targeted Devices

FiOS TV Remote DVR coming soon to the following devices:

22BMOTOROLA

23BLG

24BSAMSUNG

RAZR v3m1

RAZR 2v9m 1 1

KRZR

RAZR Maxx Ve

SCH-a990

8800

8600

8700

EnV

9100

VX-8500 Chocolate1

8550 Chocolate2

Voyager

Page 20: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

20 FiOS TV Remote DVR

Frequently Asked Questions

Q: Can I record several shows simultaneously? A: Yes, you can record up to 2 different shows at the same time.

Q: I tried to record a show via my phone and I got an alert that says there is a scheduling conflict. How do I resolve the conflict?

A: This alert means you have tried to schedule more than 2 shows at the same time. You

need to either resolve the conflict from your ASTB, or delete a recording scheduled at the same time as the new selection.

Q: I downloaded FiOS TV remote DVR and it says I need to enter an authorization code.

What is this and how do I get the code? A: You need to get this code using your ASTB. Please follow the instructions in this manual

beginning on page 5, Obtaining an Authorization Code.

Q: Can FiOS TV Remote DVR be accessed by more than one hand held device in my

household?

A: Only one device can be used at a time to program your ASTB. In theory, you can use different phones however, each time you switch devices you will need to reregister the

phone and obtain a new authorization code to access your ASTB.

Q: Can I change my Parental Control setting from my hand held device? A: Parental controls can only be activated or disabled using your phone (On/Off). Specific

Parental Control settings are established on your ASTB.

Q: If I loose my mobile device, how do I prevent someone from accessing my ASTB at

home?

A: From your ASTB, follow the directions beginning on page 5 of this document, and enter

a new or dummy phone number when you reach the set that requires you to enter a phone number. This will lock out anyone attempting to use your phone to access your ASTB.

Q: How do I find out what version of FiOS TV Remote DVR I am using? A: From the FiOS TV Remote DVR main menu on your mobile device, select About and

press OK. The application version will be displayed.

Q: I set my FiOS TV DVR to record a program, why isn’t it listed on the recording schedule

on my phone?

A: FiOS TV Remote DVR loads recording schedules and TV Listings information to your

phone when you start the application. If you make a change on your set top box (i.e., schedule a recording, make a change to Parental Controls, etc.) while FiOS TV Remote

DVR is running on your phone, you will need to restart FiOS TV Remote DVR to see the

update.

Q: I programmed my DVR to record a show and my new settings are not reflected on the

phone. A: If this happens, you can refresh the screen by navigating to DVR and using the RSK to

select Options, Reload Recorded. Your new recorded shows will be displayed.

Page 21: FiOS TV Remote DVR - VerizonFrom the FiOS TV Remote DVR main menu, select On Demand (fig 10) and press OK. The Video on Demand menu (fig 11) will be displayed with the following items:

21 FiOS TV Remote DVR