fintech outlook for 2017 report discussing trends, opportunities and challenges
TRANSCRIPT
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presents&FinTech Outlook
for 2017
Trends, Opportunities
& Challenges
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Objectives of the Report
SynopsisA3
A Primer: The Current State of the FS Industry and Key Segments
Which Constellation?: The Emerging Technology and Market Forces
Snapshot of 2017
Incumbents and Startups: Opportunities & Challenges
A Game Theory View of Winners and the Residual Forces of Cooperation
Takeaways
B5
C13
D17
F32
G37
E26
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Synopsis
A
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This paper is intended for readers who want to better understand the dramatic changes that have begun to take place—and that are
accelerating—in the global FinTech landscape. The payments industry which is one of the focus areas of this report has never been
more exciting. The pace of innovation has been shaken the banks (although not dramatically as some media claims), but they have
realized that they need to keep the customer at the center as they go forward and meet her/his needs first. This would also mean that
the infrastructure supporting the payments industry—which has never been touched upon—has to be transformed. FinTech players
have also given an opportunity to banks to venture where it was prohibitively costly to venture. With the trust of customers and data
available, the banks can take advantage of FinTech disruption and convert it to an opportunity either through collaboration and/or
through becoming very customer-focused or recalibrating their business models.
• Payments
The payments industry would be in a transformational state in 2017. The ongoing war with alternate payment
channels will intensify and challenges in emerging markets would force the incumbents to take drastic
measures. Some key drivers would be:
– Real-Time Payments: RTP represents a new phase of evolution within the payments industry, with several key features that
differentiate them from current payment methods, specifically speed, value-added messaging capabilities and immediate
availability of transaction status. RTP will provide FIs with the functionality/features to innovate and meet customer demand.
– Blockchain: Blockchain has the potential to completely change the financial transaction processing cost model amongst its
various applications. It also enables all processing to be done over a distributed system network or in the cloud avoiding the
usage of costly datacenters or mainframes.
• Remittances
Cross-border payments have become a critical part of millions of lives as we have become a more globalized
world. As cross-border payments have become more common, customers of remittance products/solutions are
looking for the most convenient, cost-efficient and transparent options. Digital and mobile-based solutions, new
cost-efficient models in the back-end and even the use of virtual currencies is being tried out by providers.
FinTech Outlook Report – Focus on Payments, Remittance and Blockchain
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Current State of the FS Industry and Key Segments:
Payments, Remittance and Leading Drivers (e.g. Blockchain)
Primer
B
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Current State of Payments – 2016
• Year 2016 is a special one in the payments world where credit card payments have overtaken the cash payments for
the first time.
• And we all know that global non-cash transaction volumes have been growing at 8% to 9% every year.
• In 2015, global payments revenue was $1.16 trillion, representing 29% of banking revenues. The growth engines are
transaction-related revenue (around 40%) and account-related (around 34%).
• Key drivers for the revenue are movement from cash to e-payments and broader financial Inclusion.
Mature and Emerging
economies are moving
at faster rates fueled by
the regulatory
environment, economic
and population growth,
migration from cash to
non-cash and rise in
financial inclusion.
With growing non-cash
transaction, alternative
payments are estimated to
account for 59% of all
transaction methods by 2017.
Alipay and PayPal continue
to dominate globally as the
most prevalent e-wallet
types.
Emergence of specialized
mobile payment solutions
are growing with technology
advances and rising
smartphone penetration.
The value of mobile
transactions are expected to
reach $117 billion by 2017.
Within 10 years, the
revenue from APAC
(Emerging) will surpass
North America.
Western Europe is
expected to fall while
Latin America will gain.
$$
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• Innovation in open loop, closed loop and integrated payment apps are augmenting customer and merchant experience.
• Payment processing transformation acting as a key to meet the next-generation payment methods.
• Emerging economies are witnessing disruptive growth in financial services.
• Growth of RTP across the globe is providing FIs with the functionality and features to innovate for the future.
• Digitization of payments lies at the top of agenda for all market players. End-to-end customer experience that maximizes security,
reduces complexity and provides a compelling value add would be the winner.
Developments in the Payments Space
• The Apple, Android and Samsung
Pay eligible/user populations are
becoming more mainstream.
• Merchants are realizing that
mobile pay acceptance is a driver
to merchant selection whether
users are shopping in-store, in-
app or on the web.
• Contactless spending is expected
to continue to increase in a
number of markets.
• Contactless ticketing adoption in
2016 will be driven by the
following key markets; Asia
(including Japan, China, Hong
Kong and Taiwan), Russia,
France, Spain, the Netherlands
and Italy.
• This is expected to give NFC
ticketing a similar boost to that of
the retail sector.
• Emerging as threat to the
traditional issuers.
• Consumers adopt mobile
commerce experiences, not just
another payment type.
• Visa and Mastercard are creating
easy on-ramps for issuer wallets.
Alternate Payments Mobile Wallets
Contactless
Payments on the Rise
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Current State of Real-Time Payments – 2016
• There are currently 18 countries ‘live’ with RTP systems, 12 countries that are ‘exploring/planning/building,’ and an
additional block of 17 countries that are ‘exploring’ through a pan-Eurozone initiative.
• ISO 20022 is seen as a way to improve payments efficiency, to create a common, level playing field.
• In the United States, the Federal Reserve Board has called for the implementation of “a safe, ubiquitous, faster payments
capability” and The Clearing House has announced that it will create a national RTP system.
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Current State of Remittance – 2016
• In 2015, worldwide remittance flows are
estimated to have exceeded $601 billion. Of
that amount, developing countries are
estimated to receive about $441 billion,
nearly three times the amount of official
development assistance. The true size of
remittances, including unrecorded flows
through formal and informal channels, is
believed to be significantly larger.
• High-income countries are the main source
of remittances. The United States is by far
the largest, with an estimated $56.3 billion
in recorded outflows in 2014. Saudi Arabia
ranks as the second largest, followed by the
Russia, Switzerland, Germany, the United
Arab Emirates and Kuwait. The six Gulf
Cooperation Council countries accounted
for $98 billion in outward remittance flows in
2014.
Remittances
• New online players have emerged and have
raised the bar in terms of customer
experience (digital/mobile channel) and
costs of remittance.
• Almost all major players successfully raised
new funding rounds in the past six months:
WorldRemit – $45M (total – $192,7M),
TransferWise – $26M (total – $117M),
Remitly – $38.5M (total – $61M), Azimo –
$15M (previous round – $20M).
• High scope for mergers as customer
acquisition is quite expensive.
• Social remittances hasn’t picked up except
WeChat.
Online Remittances
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Current State of Remittance – 2016
Highly fragmented, with market growth attracting additional participants .
The incumbents… …niche players… …and innovators.
• Big cash-to-cash players wary of
cannibalization
• Look to retain end-to-end control of
the service
• Cherry-picking specific corridors
• Leveraging ethnic market loyalty
• Market share increasing rapidly
• Generating the biggest flows towards
mobile money services
Annual Remittance Market 2015: $582 BillionRemittance Companies Powered by
Blockchain Technology
~ 85% Cash
~ 12% Bank
< 3% Other (mobile wallets, cards, etc.)
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Current State of Blockchain – 2016
• Expected to be the future of financial infrastructure
and could lead to rewiring.
• Awareness of Distributed Ledger Technology (DLT)
has grown rapidly, but significant hurdles remain in
large-scale implementation.
• Digital identity is a critical enabler to broaden
applications to new verticals; digital fiat (legal
tender) has the ability to amplify benefits.
• Applications of DLT will differ by use case, each
leveraging technology in different ways.
Blockchain
Implementation of the blockchain technology as real business is curbed by the very benefit that if offers.
The technology is developed for mass adoption (with all stakeholders involved) and has no use without it.
• Most projects (a range of wallets and money transfers has
appeared over the last half-year) are in their experimental and
product adjustment stage and have a long way to go to influence
the market. There are a few projects (such as Everledger) which
could show scale but there is a need of many such projects.
• Rising of Etherium “The digital currency ether has been
generating substantial visibility, a development that could draw
attention – and trading activity – away from bitcoin.”
• R3 completes “biggest-ever” trial of blockchain solutions with 40
banks.
• Debate emerges over speed of blockchain adoption – will major
changes take place soon (e.g. within two years) or 5–10 years
away?
Areas of
Focus
Corporate
BondsRepos Swaps Insurance
SystemInteroperability
Payments SettlementTrade
Finance
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Current State of Blockchain – 2016
DLT Activity
Global
Interest
Bank
Experimentation
Research Venture
Capital
Consortium
EffortsPilots
80% of banks predicted to
initiate DLT projects by 2017
Over US$ 1.4 Billionin investments over the
past 3 years. VC
investment in blockchain
startups exceeds
bitcoin startup investment
for first time
2,500+ patents filed
over the last 3 years
24+ countries currently
investing in DLT
R3 completes “biggest-ever”trial of blockchain solutions with 40
banks
Microsoft’s Azure Blockchain-
as-a-Service (BaaS) adds 21
new partners Hyperledger
Project grows to 40 members
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The Emerging Technology and Market Forces
Constellation
C
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CloudFinTech are major adopters of the cloud services. Apart from scalability
and cost benefits, cloud service providers also help FinTech startups
build compliant IT Infrastructures.
OmnichannelBanks are looking to integrate their multiple digital channels into an
omnichannel customer experience and leverage their existing customer
relationships and scale.
APIsThe incorporation of application program interfaces (APIs) enables third
parties to develop value-added solutions and features that can easily be
integrated with bank platforms.
Big data, AI & CognitiveThe growth of digital universe across industries has led to the Big Data
revolution. Some of the areas in financial services that are seeing major
overhaul include credit scoring, customer acquisition and retention, risk
management, investment management.
Another growth segment has been cognitive sciences. The explosion of
data availability and lowering data storage costs has led to better
customer behavior models built utilizing machine learning, artificial
intelligence and natural language processing techniques.
IoTThe IoT focus for financial institutions has been on products. The most
important business process improvement is tailoring their products and
services for customers. From recognizing customers who step into a
branch, to customers who favor drive-through banking to pay for
products at places like restaurants and gas stations while in their car,
have all been possible with IoT technologies.
Omni
Channel
APIs
Big data, AI
&
Cognitive
IoT
Cloud
Technologies
Key Technologies Shaping FinTech
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What's Next From a FinTech Perspective?
• API-based financial services are on the rise. In fact, APIs are the main reason that startups are able to build their products faster.
• Open APIs enable developers to build customized applications that cater to users across the board.
• As FinTech startups continue to benefit from open APIs, banks are also waking up to the fact that offering an open API is the way to
engage and retain their digital customers.
API Based
• The demand for wearables such as smartwatches and smart fitness wristbands has escalated substantially over the last few years.
• In fact, many financial institutions have displayed a deep interest in wearable technology.
• About 82% of financial professionals believe that smartwatches will facilitate financial transactions in the future! What’s more, 72% of
these professionals have wearable applications on their three-year road.
Wearables
• Twitter has proven to guide and help predict the stock market. Some examples of how tweets can move stock prices include 20%
plummeting of Twitter’s stock after disappointing quarterly earnings were tweeted ahead of their expected release. On the other
hand, Tesla’s shares jumped four percent when Elon Musk tweeted about a new product line.
• With around 85% of US equity trades being executed by algorithms, the trend of predictive analysis through social media is on ly
going to grow in 2016.
• Apart from equity trading, rising social media usage has led to better behaviour profiling of customers, personalization of offers,
security features based on users location, customer service management and other services being adapted by financial institut ions.
Social Media
• Banks have recently begun to leverage technology to improve processes, customer experience and security.
• There has been a convergence of banking and FinTech, especially since both are evaluated on the same metrics by regulators, investors and
consumers.
• This trend will continue in 2016 as the difference between traditional banking and FinTech disruptors gets blurred.
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The threat of disintermediation in the payments industry is both real and imminent
• The world of payments remains in constant flux, reflecting an ongoing rebalancing of power among incumbent banks, digital
giants, financial technology (FinTech) startups, card networks, and of course, consumers and merchants.
• Driven by rapid advances and investments in digital payments offerings and capabilities, the global payments landscape is
undergoing a profound transformation.
By 2017, alternative
payments will account for
59% of all transaction
methods.
New payment players
defining frictionless user
experience.
Shift would have big
impact on sources of
revenues across market.
Two markets emerge:
Developed: Customer
convenience and front-end
innovation.
Emerging: Financial
inclusion and way to reach
customer innovation.
New Methods New Players Rev Impact Markets
Retail Payments/Remittance Future – Market Forces at Work
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Snapshot of
2017
D
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Share of Global Revenues in % Terms Is Going to Change Quite a Bit by 2024
28% 28% 28% 27% 24%
20% 21% 22% 22% 27%
16% 15% 14% 13% 11%
13% 14% 14% 14% 15%
10% 9% 9% 9% 8%
8% 9% 9% 9% 8%
3% 3% 3% 3%4%
2% 2% 2% 2% 3%
2014 2015 2016 2017 2024
N. America APAC W. Europe Latin America
Asia Pacific E Europe Middle East & Africa RoW
2014 - 2017
World Wide
100%
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Volume, Value and Total Revenue
145 153 163 173
273307 320 337 354
478
2014 2015 2016 2017 2024
46 49 52 5692
145 161 169 179
295
2014 2015 2016 2017 2024
32 34 36 3858
8798 104 112
168
2014 2015 2016 2017 2024
99 98 101 105 137
172 167 169 170
215
2014 2015 2016 2017 2024
40 45 50 55 109
221 236 262291
543
2014 2015 2016 2017 2024
8 9 10 11 25
29 30 3439
77
2014 2015 2016 2017 2024
432 453 481 512 811
1090 1145 1215 1293
1989
2014 2015 2016 2017 2024
910 11 12 22
2326 28
31
57
2014 2015 2016 2017 2024
North America Eastern Europe Western Europe
Latin America Middle East & Africa Asia Pacific
World Wide Rest of the World
Value ($ Bn)Total Revenue ($ Bn)Volume (Bn)
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Emerging Markets
Payments: 2017 Outlook
North America
• Credit cards continue to
generate bulk of revenue.
• Issuers to focus on digital
channels.
• Focus on m-wallets to ensure
engagement.
Europe
• Payment revenue under
pressure due to regulatory
framework.
• Focus on pricing models as
transaction fees are squeezed
and interest income on
accounts has shrunk due to
low interest rates.
Asia Pacific
• Clear winner.
• High margin cards source of
strong transaction revenue.
• Digital channels are key as
markets are value-conscious.
• Strong growth from emerging markets.
• Transaction revenues are a source of
growth.
• Strong government and industry initiatives
to move towards e-payments.
Developed Market
• Stable slow growth.
• Integrated payment applications are
augmenting customer and merchant
experience.
• In-app payments where the payment
mechanism is embedded in the mobile app.
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How Would 2017 Look Like for Blockchain?
• About 15% of banks and 14% of financial market institutions intend to implement full-scale, commercial blockchain solutions
in 2017.
• Faster than expect adoption of blockchain by banks.
We will likely see a number of
real-life applications of
blockchain applied to
payments, beyond digital
currencies, in the next five
years.
Private permissioned
blockchain-based systems will
gain significant transaction
volumes.
Digital currency will evolve and
be more accepted in the
mainstream. Most of the
countries would start looking at
having a digital currency of
their own.
IoT and digital payments will
ensure a more automated and
seamless retail customer
experience.
Transition to a blockchain-
dominant payment system will
depend mainly on
interoperability.
Direct payment flow between
two end points would be a
reality.
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How Would 2017 Look Like for Cross-Border Remittances?
Estimate and Projection for Remittance Flow to Developing Countries ($ Billions)
0
100
200
300
400
500
600
700
2015E 2016F 2017F 2018F
Regions 2015E 2016F 2017F 2018F
World 581.6 603.2 626.4 651.3
Developing Countries 431.6 447.9 465.7 484.7
East Asia and Pacific 127.0 131.0 135.5 140.3
Europe and Central Asia 34.6 36.3 38.3 40.3
Latin America and Caribbean 66.7 69.3 71.9 74.6
Middle East and North Africa 50.3 51.6 53.0 54.5
South Asia 117.9 123.3 129.3 135.8
Sub-Saharan Africa 35.2 36.4 37.7 39.1
Regions 2015E 2016F 2017F 2018F
World -1.7% 3.7% 3.8% 4.0%
Developing Countries 0.4% 3.8% 4.0% 4.1%
East Asia and Pacific 4.2% 3.2% 3.4% 3.6%
Europe and Central Asia -20.3% 5.1% 5.4% 5.2%
Latin America and Caribbean 4.8% 3.9% 3.8% 3.8%
Middle East and North Africa -0.9% 2.6% 2.7% 2.8%
South Asia 2.0% 4.6% 4.9% 5.1%
Sub-Saharan Africa 1.0% 3.4% 3.7% 3.7%
In $ Billions
-25%
-20%
-15%
-10%
-5%
0%
5%
10%
2015E 2016F 2017F 2018F
In % Growth Rate
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The growth rate of remittance flows to developing
countries is projected…
Cross-border remittance revenue…
The non-banks using proprietary networks….
High penetration of mobile banking and last mile
connectivity has led to surge of firms…
Remittances to developing countries are
expected …
How Would 2017 Look Like for Cross-Border Remittances?
to
RISE
to
RISE
will
INCREASE
have
CAPTURED
offering
LOW VALUE
Cross-Border
Remittances
Significant
Market Share
In All
Regions
4% a Year in
2016-17
4% a Year in
2016-17
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How Would 2017 Look Like for Cross-Border Remittances?
• Existing business
model under
pressure from newer
business model.
• Decrease in
remittance fee.
• Global average fee is
expected to reduce to
7.52%.
• Uptick in overall
remittance growth.
• In 2015–16, the
remittance growth slowed
down owning to weak
economies and weaker
currencies.
• This trend is likely to
reverse due to US
recovery.
• Social media for money
transfer.
• Exploring social media
for money transfer.
• According to the World
Bank, 90% of money
transfers happens
between friends and
families.
$$
The titans (WU, Moneygram, likes) of the “cross-border money transfer” market, with a ~15%
worldwide market share, are being challenged by multiple well-capitalized upstart companies targeting
the
$582-billion remittance market.
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How Would 2017 Look Like for Real-Time Payments?
SWIFT announced a global initiative designed to use its existing global network of correspondent banks
to enable same-day payments between businesses anywhere in the world.
• The emergence of innovative real-time payment services is having a transformational impact on the underlying payment
systems.
• Interoperability and efficiency gains are key aspects for both FIs and regulators.
• Adoption of ISO 20022 would be a trigger point for faster adoption of real-time payments.
• Standardization and innovation is the key.
• Focus on speed and making it better.
• Non-bank network players such as Dwolla and Pop Money.
United States
Big banks in the US have a “growing sense of urgency that they are behind and getting. Testing for real-time
payments should go live toward late 2017. US real-time payments initiatives are ambitious and focused on
ubiquitous payments, with the top 24 US banks accounting for 60% of the industry. Of course, the real challenge is
reaching the entire financial ecosystem, which encompasses 14,000 financial institutions in the US.
Europe
The real-time payments services in the Single Euro Payments Area that was created by the European Payments
Council has goals to be in place on that timeframe.
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Incumbents
and Startups
E
Opportunities & Challenges
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Key Opportunities for Startups
More than 20% of
FS business is at risk
to FinTechs by 2020.
FinTechs are
succeeding
where banks
have failed.
Disintermediation: FinTech’s most powerful weapon
Key Drivers: Radical shifts to client demographics, behaviors and
expectations.
Expectations: State-of-the-art customer experience, speed and
convenience will further accelerate the adoption of FinTech solutions.
Funding of FinTech startups
more than doubled in 2015
reaching $12.2bn, up from
$5.6bn in 2014.
Consumer banking and payments, already on
the disruption radar, will be the most exposed
in the near future, followed by insurance and
asset management.
Customer centricity is fueling disruption:
FinTech is riding the waves of disruption with solutions that can better
address customer needs by offering enhanced accessibility,
convenience and tailored products.
20%
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Key Opportunities for Startups
Region Segment Total MarketFinTech Addressable
PotentialExamples
GlobalPayments &
Remittance$1.1 trillion (revenue)
$110 billion
(revenue) • Stripe has processed an
estimated $20 billion in
payments volume in 2015.
• Adyen & Braintree both
processed $50 billion each,
(payments volume in 2015).
• TransferWise: An estimated
$6.6 billion transferred in 2015.
United States
Consumer
Payments
Consumer
Remittance
$91.5 billion
(revenue)
$3.8 billion
(revenue)
$15.5 billion
(revenue)
$950 million
(revenue)
Global Asset/Wealth/
Investment
Management
$76 trillion (AUM) $2.5 trillion (AUM)• Betterment $3.9 billion AUM
• Wealthfront $3 billion AUMUnited States $30.1 trillion (AUM) $1 trillion (AUM)
Global Lending$4.7 trillion
(loan origination)$1.6 trillion
• Lending Club $15.9 billion
• OnDeck $1.9 billion
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Key Opportunities for Incumbents (Banks)
Customer
Relationship1 |
Banks have been the
backbone of modern
economies since
their inception and
will continue to be
so well into the
future.
FinTech Need
Banks 2 |
Banks have gone
through legal and
regulatory
compliance for
years. FinTech would
definitely to
collaborate with
banks.
Data and
Trust3 | Scale 4 |
Banks have big data
— really big data.
The new
technologies would
enable banks to
reduce the cost of
operations and
innovate.
Banks’ sales force
and customer
service
infrastructure are
huge.
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Key Challenges Faced by Banks (US)
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Key Challenges Faced by Startups
While FinTechs have been quick to move ahead on the technology innovation and customer relationship, they have huge
disadvantages in terms of retail presence (channels) and regulation/compliances. The other key handicap would be brand/trust
and data which is critical for scaling up.
Bank/FI Profile
Retail
Presence
Organizational
Knowledge of
Money Movement
Infrastructure
Loyalty/
Customer
Relationships
Regulatory
Infrastructure
including Legislative
Influence &
Compliance
BrandOperational
Infrastructure
Technology
/UX/UI
Top 10BofA, Wells, Citi
Regional
BanksSuntrust, BB&T
Credit Unions/
Community
Banks
Online/ mobile
only BanksCBW, MetaBank,
Ally Bank,
Synchrony
FinTech ? ?
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Game Theory
F
A Game Theory View of Winners and the Residual Forces of Cooperation
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Many banks are realizing that they need to act and are planning their future
actions to partner or compete with startups.
Innovation is at the top of the strategic agenda.
Winners (and WAR) or Coopetition (and Cooperation)
• A clear intent to innovate will be important. The sooner banks start working on improving experiences and the farther
they are ready to go, the winners and losers will be separated.
• Open Innovation and Open APIs are the underlying drivers for the next phase of growth that banks are set to
explore. This is seen as a natural step forward to embrace the growing need for co-development, reusability and
agile/rapid application development requirements.
• The rhetoric around FinTech disrupting the banks is tapering down and giving way to discussion around cooperation and
partnerships.
Banks and FinTechs
are working
together now.
Consumer Behavior and Technology Drivers are forcing banks
to innovate and close the gaps.
The FinTech threat is very real. The most profitable services for
banks such as lending/loans are being targeted and mainstream
customers are opting for new experiences.
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Internal
Incubator
Strategic alliances with FinTech players:
The goal is to explore new business
opportunities, technologies and to share
knowledge.
Designing, developing and applying internal
initiatives with the collaboration of 'intern'
entrepreneurs or developing projects in
conjunction with strategic partners.
A few banks have reinforced their capacities
and expertise in design, big data and user
experience through the acquisition of innovative
business models such as Simple, Atom,
Holvi or SpringStudio.
Strategic
Alliances
Digital M&A and
Direct Investments
What are the ways for Co-operation
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Game Theory Approach for Banks & FinTech Startups — Win for All
• Innovation loss
• Longer GTM timelines
• Legacy overrule
• Siloed efforts
• More investments
• Innovation loss
• No result competition
Compete
• Service accessorization
• Industry innovation
• Win-Win model
• Legacy & innovation alignment
• Shorter GTM
• One sided innovation model
• Un- sustainable
• Industry distrust
• Distress industry consolidation
Collaborate
BanksF
inTe
ch
Sta
rtu
ps
Co
mp
ete
Co
lla
bo
rate
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Working Together
Co-Exist
Compete
Finding Niche
Startups like Lending Club and Square are
growing into billion-dollar businesses overnight,
and they have the potential to become mini-
banks in their specialized areas within the next
five years. These new companies are
attempting to scale their core businesses with
other diversified offerings. Venmo, for example,
is a free digital wallet that has opened the door
for merchants to use their credit facilities.
Creating Capabilities
BNY Mellon and several other banks are
working with the digital payments company
Early Warning® to automate business-to-
consumer (B2C) payments without requiring
their business customers to store and maintain
consumer banking information (e.g., transit
routing and account numbers). Banks can offer
this solution to their business clients who need
to make payments to consumers who hold US
bank accounts.
London-based TransferWise, the
money transfer firm valued at $1
billion, has integrated its service into
the smartphone app for LVH,
Estonia's largest bank.
BBVA Compass teamed up with the
online investment company
FutureAdvisor, with the hopes of
reaching a new segment of customers
with an appetite for lower-cost
automated advice. Again, this kind of
tiered offering – robo-algorithms,
supplemented with personalized
human guidance at a higher price
depending on customer requirements
– is intended to expand and enhance,
rather than replace, banks’ current
services.
Collaborate
Examples
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Takeaways
G
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• We are seeing almost a perfect storm for technology-
and experience-driven consolidation and/or atrophy
over the next decade, as opposed to macro-
economic/financials-driven structural changes.
• Over the next 5–10 years, the financial services
delivery will not remain with the incumbents and
FinTech players of today. Enabled by open APIs,
commerce players, brands and others would be able
to accept payments and disburse loans using bank
APIs directly.
Takeaways…
Takeaways
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Almost every FinTech startup wants to disrupt the big
banks, but the problem is that it isn’t a fair fight. The US
banking sector (and globally) is so entrenched and
protected that challenging it from the outside is an
exercise in futility. The smart startups know this and will
use it to their advantage. In this coming of FinTech 3.0,
FinTech startups will partner.
FinTech 2.0 based innovation
starts when incumbent players in
the market were trying to leverage
their considerable resources to
remain competitive amongst
startups. Everyone from American
Express to Bank of America now
have “innovation centers” where
they try to foster the startup
mentality while leveraging their
established brands and
infrastructure.
The challenge, of course, is that
no matter how hard they try,
incumbents can never match the
agility and risk appetite of
startups. Corporate politics,
changing strategies, and an
overwhelming desire to protect the
brand serve as hindrances to
innovation.
At the end of 2008 financial crisis,
new regulations and changing
consumer demands began to
emerge as the world tried to pick
up the pieces of the “great
recession.”
These changes made certain
lines of business significantly less
profitable for banks and other
financial institutions, creating an
opening for tech-enabled startups
and brought up FinTech 1.0 to
step in and fill the void. This
coupled with the changing
demands of consumers and the
democratization of big data, led to
a FinTech renaissance of sorts.
1.0
FinTech
2.0
FinTech
3.0
FinTech
FinTech 1.0 to 3.0 ..
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