finding the ^i in teamnciom.org/wp-content/uploads/2018/09/zomorodi_nciom-annual-me… · meg...
TRANSCRIPT
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MEG ZOMORODI PHD, RN, CNL
ASSISTANT PROVOST AND DIRECTOR
OFFICE OF INTERPROFESSIONAL EDUCATION AND PRACTICE
Finding the “I” in Team
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
Why teamwork is important to me
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
So Why are you here?
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
Why teamwork is important to youThe US healthcare system is in complex change—demanding collaboration and innovation among healthcare providers to assure the delivery of safe and quality care for patients and their families.
The 2011/2012 IOM Reports and the Affordable Care Act are catalysts for IPE
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
But now it’s 2018…
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
The Triple Aim is (still) here…
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
Education/Accreditation is changing too
Delivering patient-centered care
Working as part of an interdisciplinary team
Practicing Evidence-Based Care
Focusing on quality improvement
Using Information Technology
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
But there is a gap…
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
How do we address the gap?
Measuring the Impact of Interprofessional
Education on Collaborative Practice and Patient
Outcomes.
Committee on Measuring the Impact of
Interprofessional Education on Collaborative
Practice and Patient Outcomes; Board on Global
Health; Institute of Medicine.
Washington (DC): National Academies Press (US);
2015 Dec 15.
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
Our new goalCreate partnerships where educators and practice leaders work together to apply interprofessional collaboration and leadership principles to prepare practice teams to succeed in a changing healthcare environment
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
In this new way, teamwork is the focus“A team of experts, does not make an expert team”
Salas et al (1992). Toward understanding of team performance and training
www.quora.com
Arenson, 2016
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
How it all comes together…Interprofessional education teaches us HOW to be collaborative practice ready so we can practice team-based care.
Team based care is the provision of health services to individuals, families, and/or their communities by at least two health providers who work collaboratively with patients and their caregivers-to the extent preferred by each patient-to accomplish shared goals within and across settings to achieve coordinated, high-quality care.”
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
This requires new ways of thinking…The old way of diabetes management:
Schedule patients for primary care or endocrinology 3-4 times a year
And we see them only when they come to the office
15 minute visits, usually provider led
Treat complications as they occur
Reimbursed on a fee for service basis
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
The ‘new’ wayEngage with individuals and family members frequently through email, phone, MyChart
Appointments with the whole team—physician, nurses, nutrition, behavioral health, life coaches, community health workers, public health and community resources
Contact patients who we do not hear from
Goal is to prevent complications
WE get reimbursed if we prevent them from getting ‘sicker’
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
And then there is the patient…
Myheartsisters.org
A new way of engaging
the patient…
Generational changes
Technology
Everyone has an opinion,
except when they don’t…
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
So how do we change?
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
Not all IPE is Created Equal
“When students [or providers] from two or more professions learn about, from and with each other to enable effective collaboration and improve health outcomes”
WHO-2010
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
Outcomes
Barr H. Evaluation, evidence and effectiveness. J Interprof Care 2005; 19(6)535–536
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
Let’s first acknowledgeRisk taking is scary
It’s a risk
It forces you to change the way you look at things
In this case, your risk is financial-and no one likes messing with money!
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
BUT
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THE UNIVERSITY of NORTH CAROLINA at CHAPEL HILL SCHOOL of NURSING
What Opportunities do you see?