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FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson [email protected] g

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Page 1: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

FINDING the HEARTof Advanced Care Planning

& End-of-Life Discussions

Martha Kay [email protected]

Page 2: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Getting the Most at Any Age

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Page 3: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Aging in Alameda County

• ABAG Projects 131% increase of persons over 60 years old by 2030

– 1 in 4 Alameda County residents will be “elderly”

• Elderly prefer to age in place:– 38% live with some form of disability– 27% live in low-income households– 15% live in households with no car– 14% are actively engaged in the labor force

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Page 4: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Consider the facts:• 60% of people say that making sure their family is not burdened by

tough decisions is “extremely important”

• 56% have not communicated their end-of-life wishes

• 70% of people say they prefer to die at home

• 70% die in a hospital, nursing home, or long-term-care facility

• 80% of people say that if seriously ill, they would want to talk to their doctor about end-of-life care

• 7% report having had an end-of-life conversation with their doctor

• 82% of people say it’s important to put their wishes in writing

• 23% have actually done itSource: Survey of Californians by the California HealthCare Foundation (2012)

One conversation can make all the difference.

Page 5: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

CA Advance Health Care Directive

• PART 1: Chose A Health Care Agent

• PART 2: Make Your Own Health Choices

• PART 3: Sign The Form

Easy, right?

Page 6: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Advanced Directives: not always so simple

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What about when the talking don’t come easy…?

Page 7: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

It seems rather incongruous that in a society of super sophisticated communication, we often suffer from a shortage of listeners. - Erma Bombeck

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Page 8: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org
Page 9: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

In facing advanced illness or nearing end-of-life, what are

some of the things you would wish for your clients?

Your loved ones?Yourself?

Page 10: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

• hope honor love dignity empowerment peace kindness understanding voice choice pain free comfort quality of life laughter tears

Page 11: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

THE HEART OF THE MATTER

• At our core, most humans are more alike than they are different.

• At the same time, the uniqueness we bring to life comes from our particular cultural, ethnic and socio-economic experiences.

Page 12: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

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The human mind can take in over 11 million pieces of information at one time. Our awareness captures 40 of them…at best.

Then think of the iceberg…

Page 13: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

You don’t need to have the answers. You don’t need to be a cultural expert.

You just need to be curious. People want to be seen and heard.

Period.

Aren’t you just a little bit curious about what lies

beneath the water?

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?

Page 14: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

The Particulars

AncestryAppearanceCuisineDressing StyleHeritageHistory

LanguageDialect ReligionSymbolsTraditionsOther cultural factors

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Page 15: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

WHAT ABOUT THIS PLACE? FREMONT:• Fremont is the fourth largest city in the San Francisco

Bay Area, combined with its neighboring cities of Newark, and Union City. The region has a combined population of 313,000 and covers 132 square miles.

• Superimposed on the growing number of elders in the community has been a major demographic shift in Fremont’s population. In 1980, Fremont’s population was predominantly Caucasian, 76%, and in 2008, no ethnic group now constitutes a majority.

• Asians, which include Chinese, Taiwanese and East Indians & others now make up 50% of Fremont’s residents. 47% of the population is foreign born & 57% speaks a language other than English in their own homes.

• Increase of diverse cultures presents many opportunities for growth & learning but also challenges in delivery of culturally appropriate services.

Page 16: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

More Freebird, I mean, Fremont:• (50.6%) Asian, consisting of 18.1% Indian, 17.8% Chinese,

6.7% Filipino, 2.5% Vietnamese, 1.8% Korean, 1.0% Pakistani, 0.8% Japanese, 0.6% Burmese

• (32.8%) White (The town is home to the largest population of Afghan Americans in the U.S. Non-Hispanic Whites were 26.5% of the population in 2010, down from 85.4% in 1970)

• (14.8%) Hispanic or Latino of any race. (consisting of 11.0% Mexican, 0.6% Puerto Rican, 0.5% Salvadoran)

• (6.4%) from other races• (5.9%) from two or more races• (3.3%) African American• (0.5%) Pacific Islander• (0.5%) Native American

Page 17: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Connecting the Dots: you all do it everyday

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Elders

Housing Resources

Transportation

Nourishment

Health and Well-

being

Page 18: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Advanced Planning connects the dots between:

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Elders

Healthcare Wishes

Dignity

Page 19: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Advanced Planning at heart means having a conversation

about what matters most:

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Dignity

Connection

Peace

Comfort

Page 20: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Health Care Choices:

• Personal Choice• Personal Voice

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Page 21: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Personal Choice

A person’s right to make healthcare decisions, including:

• Access to information about their health.• Freedom to request help from others in making

healthcare decisions• Freedom to choose an agent to act on their behalf

should they become unable to make decisions on their own.

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Page 22: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Personal Voice

A person’s right to communicate EOL wishes, including:

• Being heard and considerations made concerning the way they want to live.

• Communicating wishes prior to the onset of a terminal or life- threatening illness.

• Naming an agent to speak for them.

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Page 23: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Physical

• What symptoms bother you the most?

• What is an acceptable level of pain for you?

• What is your mobility like these days?

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Page 24: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Emotional• What concerns you most about what is

happening to you now?

• What is it about your illness that has been the most frightening for you?

• Do you worry about a particular situation that would completely overwhelm you?

• Do you worry about becoming too dependent on others?

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Page 25: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Social

• Do you worry that some particular situation will be overwhelming for the people whom you love and rely upon?

• Is there someone in particular you are worried about burdening?

• What is your relationship like with them at this time?

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Page 26: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Spiritual

• What are the things in your life that have been most important to you?

• What do you hope for now?

• Has faith or spirituality been important to you in the past?

• Is religion or spirituality helpful to you now?

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Page 27: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Loved Ones

• How are your friends & family doing with all this?

• Who are the important people in your life?

• Who do you rely on?

• Is there someone you trust that you can talk with or confide in?

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Page 28: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

End-of-Life Care

• Do you feel you still have choices about how you spend your days?

• Is your treatment plan in your control?

• Do you have control of your symptoms?

• Is there anything you would like to change in the way we work together?

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Page 29: FINDING the HEART of Advanced Care Planning & End-of-Life Discussions Martha Kay Nelson mk.nelson@acgov.org

Courage is being scared to death but saddling up anyway.

- John Wayne

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Have the conversation. It’s worth it.