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    Finding the Happy Gene

    How To Hire A Rock Star Every Time!

    Nathan Fisk & Laura McGuire

    Saligent, Inc.

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    Introductions/Agenda

    Welcome from Laura McGuire (CEO, Saligent, Inc.)

    The True Cost of Hiring The Wrong Person

    Hiring Rockstars!

    Outcome: Learn three fundamentals for hiring the RIGHT person at

    the RIGHT time for the RIGHT work. What you are hiring

    How you are hiring

    The secret sauce (aka, the happy gene!)

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    (Hiring rock stars is really important!)

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    What are you hiring?

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    What are you hiring?

    programmer?

    sales guy?

    manager?

    clerk?

    customer support?

    telemarketer?

    web guru?

    executive?

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    What are you hiring?

    programmer?

    sales guy?

    manager?

    clerk?

    customer support?

    telemarketer?

    web guru?

    executive?

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    NOPE. Those arejobs... not employees.

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Who youre hiring...

    should be the right person,

    doing the right work,

    on the right team!

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    What are the five key elements to

    the right person for your boat?

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    What are the five key elements to

    the right person for your boat?

    Extremely quick integration to

    the team!

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    What are the five key elements to

    the right person for your boat?

    Extremely quick integration to

    the team!

    Reacts to pressure with asmile!

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    What are the five key elements to

    the right person for your boat?

    Extremely quick integration to

    the team!

    Reacts to pressure with asmile!

    Listens!

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    What are the five key elements to

    the right person for your boat?

    Extremely quick integration to

    the team!

    Reacts to pressure with asmile!

    Listens!

    Provides quick, honest

    feedback!

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    What are the five key elements to

    the right person for your boat?

    Extremely quick integration to

    the team!

    Reacts to pressure with asmile!

    Listens!

    Provides quick, honest

    feedback!

    Wants to be on the team!

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    You might be asking what about...

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    You might be asking what about...

    Their skills? Education? Resume? Appearance? References?

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    You might be asking what about...

    Their skills? Education? Resume? Appearance? References?

    While important, these items dont necessarily reflect a Top

    Performer profile.

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    You might be asking what about...

    Their skills? Education? Resume? Appearance? References?

    While important, these items dont necessarily reflect a Top

    Performer profile.

    Its not about the WHAT. Its about the WHO!

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Who Are You Hiring?

    You might be asking what about...

    Their skills? Education? Resume? Appearance? References?

    While important, these items dont necessarily reflect a Top

    Performer profile.

    Its not about the WHAT. Its about the WHO!

    What the heck is a top performer profile??

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Are You A Top Performer?

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Are You A Top Performer?

    Turn to your neighbor and take turns interviewing him or her

    about an example in their career where they were:

    really energized by their work;

    appreciated by others;

    making a difference;

    performing at a high level and;

    happy with their work and environment!

    List the job and the top external (management, peers) and top internal

    factors (how competent you felt, how valued) that made that experience

    and their performance so significant.

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    From the Who to the How

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    From the Who to the How

    I know what Im aiming for... now how do I find it?

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    From the Who to the How

    I know what Im aiming for... now how do I find it?

    Option one: Guess!

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    From the Who to the How

    I know what Im aiming for... now how do I find it?

    Option one: Guess!

    Option two: Objective tools andinstruments

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    From the Who to the How

    I know what Im aiming for... now how do I find it?

    Option one: Guess!

    Option two: Objective tools andinstruments

    Some youve heard of: Kolbe, DISC, Myers-Briggs

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    From the Who to the How

    I know what Im aiming for... now how do I find it?

    Option one: Guess!

    Option two: Objective tools andinstruments

    Some youve heard of: Kolbe, DISC, Myers-Briggs The one were going to talk more about today...

    Taylor Protocols, their Top Performer Profile, and Core

    Value Index

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Core Value Index (CVI)

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Core Value Index (CVI)

    The CVI is the only assessment that

    characterizes and quantifies whatAbrahamMaslow called the unchanging innate nature of

    a person thatinscribes where a person canmake their highest and mostproductivecontribution to the world.

    Measures "core motivational drivers"

    Existing in one from birth; inborn; native

    Inherent in the essential character of

    something

    Originating in or arising from the intellect or

    the constitution of the mind, rather than

    learned through experience.

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    The Pareto Principle

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    The Pareto Principle

    Also known as the 80/20 rule

    A, B, C, and D performers

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    35%

    38%

    15%

    12%A Player

    B Player

    C Player

    D Player

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    Core Value Index (CVI)

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Core Value Index (CVI)

    Measures acrossthreeelements andtenspectrums to align corevalues with a top performer profile

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Element 1

    Builder

    Banker

    Merchant

    Innovator

    Element 2

    Intuitive

    Cognitive

    Creative

    Practical

    Element 3

    Community

    Independent

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    Core Value Index (CVI)

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Core Value Index (CVI)

    Measures acrossthreeconcepts andtenspectrums Concept 1

    Builder (ex: Andrew Carnegie, fighter pilot)

    Action & Results Banker (ex: Your doctor, CFO/Accountant, engineers)

    Conservation & Information

    Merchant (ex: Marco Polo, sales people)

    Relationships & Vision Innovator (ex: Thomas Edison, research scientist)

    Assessments & Solutions

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Top Performer Profile

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Top Performer Profile

    The Top Performer

    Profile is the unique

    Core Value Index

    profile best suited

    to specific roleswithin your

    organization.

    (Everyone has a

    distinct mix.)

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    Top Performer Profile

    Nathan Fisk

    CHIEF GROWTH OFFICER

    (Sales, marketing, business

    development, etc.)

    High Merchant &

    Innovator

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    Top Performer Profile

    Jeffry Ziegler

    CHIEF FINANCIAL OFFICER

    (Revenue forecasting, data

    analysis, strategic planning)

    High Banker & Builder

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Why core values matter!

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Why core values matter!

    When a persons work is not a natural

    expression of dominant core values, they will:

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Why core values matter!

    When a persons work is not a natural

    expression of dominant core values, they will:

    Fail

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Why core values matter!

    When a persons work is not a natural

    expression of dominant core values, they will:

    Fail

    Redesign the position

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Why core values matter!

    When a persons work is not a natural

    expression of dominant core values, they will:

    Fail

    Redesign the position

    Disrupt

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    Why core values matter!

    When a persons work is not a natural

    expression of dominant core values, they will:

    Fail

    Redesign the position

    Disrupt Leave

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    Using Instruments to Hire

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    Using Instruments to Hire

    Consider using more than one.

    Use them for everyone!

    Evaluate results over time.

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    The Happy Gene!

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    The Happy Gene!

    In addition to whats already been covered... you

    should specifically evaluate and find the happy gene.

    It's not a nebulous concept: it's scientific, medical fact

    that there are is a genetic predilection for

    happiness" (medical study from UCLA)

    Its not discriminatory or illegal to test applicants!

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    The Happy Gene!

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    The Happy Gene!

    Key areas to measure in a prospective employee as

    you look for the happy gene:

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    The Happy Gene!

    Key areas to measure in a prospective employee as

    you look for the happy gene:

    Conviction (strong belief)

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    The Happy Gene!

    Key areas to measure in a prospective employee as

    you look for the happy gene:

    Conviction (strong belief)

    Commitment (emotional/intellectual pledge)

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    The Happy Gene!

    Key areas to measure in a prospective employee as

    you look for the happy gene:

    Conviction (strong belief)

    Commitment (emotional/intellectual pledge)Confidence(assurance in self and team)

    The shortcut? OPTIMISM is a key marker.

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    The Happy Gene!

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    The Happy Gene!

    Another way to think about the three Cs?

    (Hint: Its your job too!)

    Emotional intelligence +

    quality of workplace +

    quality of management =

    lots of happy genes

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    How to hire a rockstar!

    Pick up the paper you used earlier.

    Share items on it that do (and dont!) relate to:

    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

    The 5 Elements:

    Quick integration to the team!

    Reacts to pressure with a smile!

    Listens!

    Provides quick, honest feedback!

    Wants to be on the team!

    The 3 Cs

    Conviction

    Commitment

    Confidence

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    How to hire a rockstar!

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    How to hire a rockstar!

    Know what WHO youre looking for.

    Know how to objectively measure

    core attributes versus surface skills.

    Specifically search for evidence

    of the happy gene.(Its innate, not learned.)

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    2 0 1 2 S A L I G E N T , I N C . W W W . S A L I G E N T . C O M

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    THANK YOU!

    For more information and freeeducational materials related to Sales

    Lead Management please visit

    www.SalesLeadManagement.com

    For your FREE Taylor Protocol CVI please

    sign up on the sheet at the front of the room.