find the best telecoms solutions with auditel

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Find the Best Mobile Solutions With Auditel According to Ofcom, ʺA whopping £4.8 billion is wasted every year by customers being on the wrong tariff.ʺ Why should this be? Why are so many customers apparently on the wrong tariff? Established in 1994, Auditel, the premier cost and purchase management consultancy in the UK and Ireland, offers their experience. In this complex marketplace with a huge array of suppliers, tariffs, addons and equipment, it is clear that businesses find it extremely difficult to discover the most effective cost solutions. Laurence Knott, their Head of Marketing, says: ʺThese days, we find that many of those responsible for purchasing decisions are turning to outsourced independent cost management networks like Auditel to help them. Mobiles are one of those areas where we are working with all of the industryʹs major players.ʺ An industry insider suggests: ʺWith too many suppliers chasing connection targets and maximum profit margins, many customers are offered inadequate tariffs and unbalanced solutions. Once signed up, they receive a ʺnot my problem anymoreʺ attitude when seeking customer service. The expected market price that the customersʹ usage and spend should reflect is rarely achieved. A mixture of underpressure and inexperienced purchasers, technophobes, and a ʺbetter the devil you knowʺ attitude to an incumbent supplier can often lead to an inefficient solution being provided.ʺ A computerised bill review service is offered to assist Auditel Consultants in finding savings. By feeding itemised bill information into their system, consultants can analyse all mobile phone usage and have it specify what savings can be made, and where. This analysis will break down call destinations and call time periods and will allow consultants to tender to all UK networks to identify the most appropriate solution for their clients. Auditel has access to the full range of suppliers to identify the best commercial proposition and best service. Auditel Success Stories Laurence Knott adds, ʺAuditel has had some great success stories, ranging from two mobiles up to hundreds of mobiles, each of which has come about by a similar approach. The fundamental aim has always been to review the customersʹ current proposition with a view to making a saving and providing additional benefits. Any anomalies or inefficiencies are highlighted to provide exceptional customer service. We do all the work and hand over the finished project. The best thing of all, is that everything is done on a no winno fee basis!ʺ

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Page 1: Find The Best Telecoms Solutions with Auditel

Find the Best Mobile Solutions With Auditel   According to Ofcom, ʺA whopping £4.8 billion is wasted every year by customers being on the wrong tariff.ʺ Why should this be? Why are so many customers apparently on the wrong tariff?  Established in 1994, Auditel, the premier cost and purchase management consultancy in the UK and Ireland, offers their experience. In this complex marketplace with a huge array of suppliers, tariffs, add‐ons and equipment, it is clear that businesses find it extremely difficult to discover the most effective cost solutions. Laurence Knott, their Head of Marketing, says: ʺThese days, we find that many of those responsible for purchasing decisions are turning to outsourced independent cost management networks like Auditel to help them. Mobiles are one of those areas where we are working with all of the industryʹs major players.ʺ  An industry insider suggests: ʺWith too many suppliers chasing connection targets and maximum profit margins, many customers are offered inadequate tariffs and unbalanced solutions. Once signed up, they receive a ʺnot my problem anymoreʺ attitude when seeking customer service. The expected market price that the customersʹ usage and spend should reflect is rarely achieved. A mixture of under‐pressure and inexperienced purchasers, technophobes, and a ʺbetter the devil you knowʺ attitude to an incumbent supplier can often lead to an inefficient solution being provided.ʺ  A computerised bill review service is offered to assist Auditel Consultants in finding savings. By feeding itemised bill information into their system, consultants can analyse all mobile phone usage and have it specify what savings can be made, and where. This analysis will break down call destinations and call time periods and will allow consultants to tender to all UK networks to identify the most appropriate solution for their clients. Auditel has access to the full range of suppliers to identify the best commercial proposition and best service.  Auditel Success Stories Laurence Knott adds, ʺAuditel has had some great success stories, ranging from two mobiles up to hundreds of mobiles, each of which has come about by a similar approach. The fundamental aim has always been to review the customersʹ current proposition with a view to making a saving and providing additional benefits. Any anomalies or inefficiencies are highlighted to provide exceptional customer service. We do all the work and hand over the finished project. The best thing of all, is that everything is done on a no win‐no fee basis!ʺ      

Page 2: Find The Best Telecoms Solutions with Auditel

About Auditel The Auditel network with over 200 specialists serves thousands of clients ranging from small businesses to global brands such as Pizza Express, YMCA and Oxford University.   Auditel delivers their services across all areas of business expenditure. These include costs as diverse as communications, energy, water, office supplies, freight, contract cleaning, merchant cards and general waste. With a combination of their unique Total Cost of Purchase® business model and a contingency‐based fee structure, they make impressive and sustainable savings‐ without it costing their clients a penny. There are no up‐front fees, no hidden charges and no extras.   More information: Paul Foster, Auditel UK Ltd, 4 Warmington Gardens, Downhead Park, Milton Keynes, Buckinghamshire MK15 9BP. Contact:  M: 07964 623920 E: [email protected]