CO M M E R C I A L B A N K I N G

CHASE COMMERCIAL ONLINESM | IP SECURIT Y | WHAT IS IP SECURIT Y?

IP Security offers enhanced security by restricting log on access from IP addresses not authorized by the System Administrator. An IP (Internet Protocol) address is a numerical label assigned to each device on a computer network used to access the internet. This device could be your desktop computer, laptop, or eligible mobile device.

Authorized IP addresses can be assigned at the company level and applied to all users, or at the user level. The user level setting allows the System Administrator to turn IP Security on or off for each user. Also, each user may have a different set of authorized IP addresses. IP Security can be activated and maintained only by the System Administrator.

NOTE: You may already be familiar with our security feature that requires you to obtain an identification code to authenticate your device or web browser. You are required to enter this identification code every time you attempt to log on to Chase Commercial Online from a new device (i.e. computer, mobile), even if you are logging on from an authorized IP address.

When IP Security is activated, an attempted log on from any authenticated device that accesses the internet through an authorized IP address will be successful. If log on is attempted from a previously authenticated device, but through an unauthorized IP address, access will be denied.

Mobile Users: When IP Security is turned on, you will only be able to access Chase Commercial Online from an authorized IP address. You will not be able to log on through your wireless carrier’s network or a WiFi “Hot Spot.” To ensure that your mobile access is not interrupted, we suggest adding the IP Address from secure WiFi connections only.

CHASE COMMERCIAL ONLINE | IP SECURITY | FINDING YOUR IP ADDRESS

We’ll help your find your IP address. NOTE: If you have a dynamic IP address or IP range, you’ll need to contact your IT resource for more information.

Step

1From the Customer Center tab, click “Find My IP Address.”

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CHASE COMMERCIAL ONLINE | IP SECURITY | FINDING YOUR IP ADDRESS

Step

2Your IP address will be identified. To see your IP address without logging on to your online profile, visit www.Chase.com/whatsmyip

from a computer or mobile device.

Please contact your company’s IT resource to determine if you company has multiple IP addresses or an IP range.

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C O M M E R C I A L B A N K I N G

CHASE COMMERCIAL ONLINE | IP SECURITY | ACTIvATE IP SECURITY

The System Administrator for your Chase Commercial Online profile can activate IP Security through the Access and Security Manager feature.

Step

1 From the Access and Security Manager

homepage, click “Activate IP Security.”

NOTE: You'll need to obtain an activation code (or use your token code) whenever you make change to IP Security.

Enter your activation code (or token code) and click "Next."

Step

2Select the level at which you would like to apply IP Security. Select “User” to customize IP addresses for each user. Select “Company” to apply IP addresses for all authorized users within your company.

After you make your selection, verify the information displayed at the bottom of the page and click “Next.”

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CHASE COMMERCIAL ONLINE | IP SECURITY | ACTIvATE IP SECURITY

Step

U3Aser Level

To turn on IP Security for all users, click the button next to “On for all users.” Or, to turn on IP Security for some users, click next to “On” or “Off” for each user. You will need to make a selection for every user.

You can enter a range for any IP address into the last two highlighted fields (EX: 10.1.10.1225).

NOTE: This is the recommended option if you have any users who access Chase Commercial Online using a mobile device.

Step

U4A ser Level

Enter IP addresses for each user, or copy IP addresses from other users (if you have already entered IP addresses). You can enter up to 10 IP addresses or ranges for each user.

NOTE: For steps on how to determine your IP address, read "Finding Your IP Address" on page 1 of this document.

Once all authorized IP addresses have been entered for each user, click “Save.”

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CHASE COMMERCIAL ONLINE | IP SECURITY | ACTIvATE IP SECURITY

Step

Compan4B

y Level

After you entered your IP addresses, click “Save.”

NOTE: You will be able to add, change or delete IP addresses when necessary.

Step

Compan3B

y Level

If you selected “Company Level” in Step 4, enter your IP address(es). You can enter up to 30 IP addresses or ranges for your profile.

Company level IP Security applies the same IP Security settings to all users. This option applies uniform IP Addresses for your company.

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C O M M E R C I A L B A N K I N G

CHASE COMMERCIAL ONLINE | IP SECURITY | MANAGING IP SECURITY

In Access and Security Manager, you can edit IP addresses, add IP addresses (up to 10 for each user or 30 for each company), delete IP addresses, copy IP addresses from one user to another (user level), and turn IP Security on or off for a user (user level).

Step

U1Aser Level

To see or change an IP address for an individual user navigate to the Access and Security Manager homepage. Click on the name of a user, then click on “See/change IP Security.”

NOTE: You’ll have to obtain an activation code from your Client Service Professional before making any changes to your IP Security settings.

Step

U2Aser Level

From the See/Change IP Security Page you can:

• Edit IP addresses

• Add IP addresses (up to 10 for each user)

• Delete IP addresses

• Copy IP addresses from one user to another

• Turn IP Security On or Off for a user

When you have completed your changes, click “Save.”

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CHASE COMMERCIAL ONLINE | IP SECURITY | MANAGING IP SECURITY

Step

Compan2B

y Level

From the See/Change IP Security Page you can:

• Edit IP addresses

• Add IP addresses (up to 30)

• Delete IP addresses

When you have completed your changes, click “Save.”

Step

Compan1B

y Level

To see or change an IP address at the company level, start from the Access and Security Manager homepage. Click on “See/change IP Security.”

NOTE: You'll need to obtain an activation code from your Client Service Professional (or use your token code) before making any changes to your IP Security settings.

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C O M M E R C I A L B A N K I N G

CHASE COMMERCIAL ONLINE | IP SECURITY | ADD A USER

Add a user when IP Security is activated at the user or company level.

Step

1 From the Access and Security Manager

homepage, click “Add Authorized User.”

NOTE: You'll need to obtain an activation code from your Client Service Professional (or use your token code) before making any changes to your IP Security settings.

Step

U2A ser Level

Enter your new user’s information and select "On" or "Off" for IP Security.

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CHASE COMMERCIAL ONLINE | IP SECURITY | ADD A USER

Step

U3Aser Level

Step

Compan2B

y Level

If you turn on IP Security for your new user, you will be able to enter an authorized IP address for that user. To enter up to 9 more IP addresses, click “(Save &) Add IP Addresses.”If you want to enter just one IP address, click “Save” to continue.

Enter your new user’s information. The authorized IP address(es) will automatically be applied to this user. Click “Save” to continue.

You can add additional IP address(es) on the Access and Security Manager homepage. For detailed instructions, read page 5 of this document.

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C O M M E R C I A L B A N K I N G

CHASE COMMERCIAL ONLINE | IP SECURITY | IP SECURITY

You can search your profile access, based on IP address, by date, user or company (if enabled at the company level).

Step

1From the Access and Security Manager homepage, click “See/change IP Security.”

Step

2You can search your profile access, based on IP address, by date, user or company (if enabled at the company level). NOTE: In this example IP Security is enabled at the company level. You can see your IP addresses and history when IP Security is enabled at either the company or user level.

© 2014 JPMorgan Chase Bank, N.A. Member FDIC. Equal Opportunity Employer. “Chase” is a marketing name for certain businesses of JPMorgan Chase & Co. and its subsidiaries, including, without limitation, JPMorgan Chase Bank, N.A.

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