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    Final Term Exam

    Instructor: Amina Rizwan

    Version 1

    Name: ____________________________________

    Reg. No. __________________________________

    Section: _________________________________

    Date:____________________

    Review Date: ____________________

    Total Marks:

    Time Allowed: 90 minutes

    Instructions

    Read the Instructions carefully:

    1. Switch off your mobile phones .2. Do not carry any helping material in exam.3. Any case of cheating will result in cancellation of paper.4. All questions are compulsory.5. Use only blue or black ink.

    Faculty of Commerce

    University of Central Punjab

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    Name_______________________Section_____________Roll Number__________________________2

    MULTIPLE CHOICE. Choose the one alternative that best completes the statement or

    answers the question.

    1) ________ is the existence of a discrepancy between an existing and a desired state ofaffairs.

    A) An opportunityB) A solution

    C) A weaknessD) A problem

    2) Which of the following statements is true concerning problem identification?

    A) Problems are generally obvious.

    B) A symptom and a problem are basically the same.

    C) Well-trained managers generally agree on what is considered a problem.D) The problem must be such that it exerts some type of pressure on the manager to act.

    3) What is the second step in the decision-making process?A) identifying decision criteriaB) allocating weights to the criteria

    C) analyzing alternatives

    D) identifying a problem

    4) What is the step where a decision maker wants to be creative in coming up with possible

    alternative?A) allocating weights to the criteria

    B) analyzing alternatives

    C) developing alternativesD) identifying decision criteria

    5) Selecting an alternative in the decision-making process is accomplished by ________.A) choosing the alternative with the highest score

    B) choosing the one you like best

    C) selecting the alternative that has the lowest price

    D) selecting the alternative that is the most reliable

    6) The final step in the decision-making process is to ________.A) pick the criteria for the next decision

    B) reevaluate the weightings of the criteria until they indicate the correct outcome

    C) evaluate the outcome of the decision

    D) reassign the ratings on the criteria to find different outcomes

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    Name_______________________Section_____________Roll Number__________________________3

    7) Planning involves defining the organization's goals, establishing an overall strategy for

    achieving those goals, and developing a comprehensive set of plans ________.

    A) as to which shift will perform what work functions

    B) to determine which manager will be in charge of which departmentC) for organizational work activities

    D) to establish the quality and quantity of work to be accomplishedAnswer: C

    8) Studies of performance in organizations that plan have reached ________.A) somewhat negative conclusions regarding the benefits of planning

    B) generally mixed conclusions regarding the benefits of planning

    C) generally negative conclusions regarding the benefits of planning

    D) generally positive conclusions regarding the benefits of planningAnswer: D

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    Name_______________________Section_____________Roll Number__________________________4

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    Name_______________________Section_____________Roll Number__________________________5

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    Name_______________________Section_____________Roll Number__________________________6

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    2 D 21

    3 A 22

    4 C 23

    5 A 24

    6 C 25

    7 C 26

    8 D 27

    9 28

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