field attachment report (alie chibwe)
DESCRIPTION
A field attachment report to help all those preparing to write a report after completion of their field attachments. I wrote this Myself in 2011, During my first year of study at Zanzibar University, Tanzania.TRANSCRIPT
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
FACULTY OF BUSINESS ADMINISTRATION
FIELD ATTACHMENT REPORT
DEAPRTMERNT OF INFORMATION TECHNOLOGY
AUTHOR: ALIE CHIBWE
YEAR OF STUDY: FIRST(BUSINESS INFO. TECH.)
SEMISTER: SECOND
WORKPLACE: FATTANI OFFSET PRINTERS
WORK SUPERVISOR: MR. SHAREEF KAWO
SUPERVISOR: MR. OMAR KASSIM
SUBMISSION DATE: 10 0CTOBER, 2012
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
ACKNWLEDGEMENT
First of all , I would l ike to thank the Almighty Al lah for the chari table
time and strength, apti tude and persistence for magnificently
completing my field attachment and this report . I could have done
nothing i f i t was not for his wi l lpower.
I wish to acknowledge certain individuals and organisations for their
Contributions towards the production of this f ield attachment report.
I would l ike to thank my Uncle and my Grand Mum in Mzuzu with
sincere grati tude for their absolute support on everything. My
sincere thanks also go to my sponsors (The Islamic Zakat fund) for
their comprehensive support on my education.
I would also like to take this opportuni ty to acknowledge the help
provided to me by Mr Rajab Bi l ly for providing mi with necessary
materials and guidance to the completi on of this report. I would also
l ike to thank Miss Zaitun Fulano for the respectable help she
provided mi in fetching some information of this report.
Lastly, I wish to humbly acknowledge with sincere gra ti tude, my
supervisor Mr Shareef kawo and also Mr Ri chard for their advice and
guidance during my field attachments. It was their persistent
cri t icism and assistance that brought hope and confidence in me as I
was working, even at the most depressing moments. These two guys
ware truly a source of inspiration. Mr Shareef Kawo’s support has
certainly made working at Fattani Offset Printers an enhancing and
developmental experience.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Table of Contents 1.1 INTRODUCTION ------------------------------------------------------------------------------------------------- 4
1.1OBJECTIVES OF INTERNSHIP TRAINING ------------------------------------------------------- 5
1.2SCOPE OF INTERNSHIP TRAINING ------------------------------------------------------------------ 6
1.4 ORGANISATION BACKGROUND ---------------------------------------------------------------------- 7
FATTANI OFFSET PRINTERS -------------------------------------------------------------------------------------------- 7
PRINTING SERVICES OFFERED AT FATTANI OFFSET PRINTERS ------------------------------------------------ 9
Background of Fattani Offset Printers-Mega Graphics Department---------------------------------------- 10
2.0INTRODUCTION ------------------------------------------------------------------------------------------------- 13
2.1 ROLE OF THE DEPARTMENT OF BIT ------------------------------------------------------------- 14
2.2REPORTING AND INDUCTION AT THE ORGANISATION ----------------------------- 14
2.3 THE DEPARTMENT TO WHICH I WAS ASSIGNINED ----------------------------------- 15
Tasks that I was assigned:- -------------------------------------------------------------------------------------------- 16
Officers I worked with ------------------------------------------------------------------------------------------------- 17
2.4 THE ROLE OF THE WORK PLACE SUPERVISOR ------------------------------------------ 18
2.5 ROLE OF THE UNIVERSIT Y SUPERVISOR ---------------------------------------------------- 19
3.0INTRODUCTION ------------------------------------------------------------------------------------------------- 20
3.1ORGANIZATION STRUCTURE OF FATTANI OFFSET PRINTERS ----------------- 20
3.2 NEW THINGS LEARNED AT THE WORKPLACE -------------------------------------------- 21
3.3 PERSONAL CONTRIBUTIONS TO THE ORGANISATION ------------------------------ 22
3.4 PROBLEMS NOTECED DURING THE INTERNSHIP --------------------------------------- 22
4.0 CONCLUSION ---------------------------------------------------------------------------------------------------- 24
4.2 ORGANISATION WHERE THE INTERNSHIP WAS CARRIED OUT -------------- 24
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
CHAPTER ONE
BACKGROUND TO THE INERNSHIP
TRAINING
1.1 INTRODUCTION An internship or f ield attachment is a full time work experience,
closely aligned with the student’s specialisation and arranged with
an employer who bel ieves i t is desirable to aid and help the
universi ty in training and education of the student. It is of a short
duration, typical ly of three to four months or one semester, the
duration varies according to Universi t ies consideration. The duration
at Zanzibar Universi ty is six weeks. The employer agrees to provide
the intern with a progressive educational experience, through direct
personal contact hours or through a training program, and to aid the
intern in developing a summary report of his/her experience
At Zanzibar Universi ty f ield attachment is obligatory to all students
pursuing undergraduate degree programmes in partial ful f i lment of
their degree programme.
Zanzibar Universi ty introduced the field attachment trai ning to be
part and parcel of each and every undergraduate degree programme
in the year 2010. Unlike past several years since the establishment
of the universi ty in 1997-1998, when the field attachment programme
was compulsory only to students of Faculty of Law and Sharia, the
programme is now obl igatory to all second year students of every
programme of study including fi rst year students of Business
information Technology (BIT).
The purpose of field attachment at Zanzibar Universi ty practical ly
oriented graduates that meet the required job related competences
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
of their future employers. On top of that i t also serves as a linkage
or bond between the universi ty and the partners who consume
services and/or products of the universi ty.
An intern is someone who works in a temporary posi tion with an
emphasis on the job training rather than employment (Witwatersrand
Universi ty, 2009). Interns are usual ly Col lege students or Universi ty
Students but they can also be High School students or postgraduate
adults seeking skil ls for a new career. They may also be young
middle school students in some areas.
1.1OBJECTIVES OF INTERNSHIP TRAINING
Internships provide an opportuni ty for students to l ink theory with
practice and further serve as a bonus work force to those
organisations that have committed to participate in the internship
program. The department ful f i ls i ts mission of training the students
for signi ficant professional and manageria l posi tions in the real
working environment at the same time benefi t ing from the work done
the students. Among the objectives of internship training, same are
as fol lows
To enables a student to compare theoretical ideas learned in the
classroom to that of the real world experience regarding their
specialisation.
To provides a student with experience in an actual work
environment before entering the job market. Such experience not
only increases Student’s job prospects, but also teaches what is
expected in terms of professional behaviour.
To permits a student to apply the principals and technical skil ls
learned in the classroom to real- l i fe problem solving si tuation.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
To provide students with the opportuni ty to test their interest in a
particular career before permanent commitments are made. For
example myself, I had a chance to work at Mega g raphics1 where
al l the work is about maintenance.
1. To enhance and strengthen linkage between the Universi ty and
various Organisations and Companies.
2. To help students get prepared to enter into full -t ime employment
in their area of specialization upon graduation.
3. To ensure students develop employment records/references that
wi l l enhance employment opportuni ties.
1.2SCOPE OF INTERNSHIP TRAINING
The internship program provides chances to students to put what they
have learnt in class into practice. On top of that students also grasp
ski l ls and principles which they couldn’t gain just by attending classes,
to my side I cul tured so much that I haven’t done whi le I was at school.
I am now able to operate on Macintosh computers
professionally.
Because of internship training, am now able to fix iPods,
iPhones, iPads, and Macintosh computers in terms of both
hardware and software.
With internship training, I have learnt how important i t is to be
punctual at work so as not to miss any penny from salary.
1 An IT department at Fattani Offset Printers which looks at all problems with IT equipment in the company.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
1.4 ORGANISATION BACKGROUND
FATTANI OFFSET PRINTERS Fattani Offset Printers is one of the giant printing agencies with more
than 27 years of service in Malawi. The company has a capacity of 250
workers with Mr Imran Razaak, Mr Ahmad Razaak, and Mr Irfan Fattan
as directors.
The company is merely Malawian and has several departments as
fol lows
Administration
Accounts and finance
Sales and marketing
IT department (Mega Graphics)
Production and stores
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Figure
Fattani Offset Printers is si tuated at Ginnery Corner along Salumin
Omar road in Fattani House opposite The Nations Newspaper 2
headquarters. The company serves a large market in the country
ranging from printing of books, receipts, Purchase orders, Cash sales
etc. The company also produces Textbooks of various sizes and pages
with al l sizes and pages with al l types of binding like saddles sti tch or
perfect. It also accommodates orders for all types of labels with various
shapes (e.g. dye cut) on high quali ty sel f -adhesive paper; business
cards, magazines as wel l as news latters, annual reports, f lyers,
packaging materials, posters, A1+ on paper or f lexor. The company
also does calendars and diaries which are designed and printed per
cl ient request. Clients have mandate to choose any type of material or
paper to be used on their products. Printing of gol f shirts, T -shirts,
cups and mugs are being done whi le the custome r is waiting. Some of
2 One of the largest Newspaper Publishing Companies in Malawi.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
the companies regular customers are population services international
(PSI), UNICEF, Ministry of education, Ministry of health, and Malawi
Electoral commission. The company is registered with the office of
director of procurement (ODPP) as per government, i t is required to be
recognisable of goods and services.
PRINTING SERVICES OFFERED AT FATTANI OFFSET PRINTERS
Graphic designing
Promotional Items
Annual reports
Brochures and leaflets
Packaging materials
Packaging materials
Printed Stationary
Posters
Calendars
Magazines
Exercise books
Brochures and leaflets
High volume printing
Printed Stationary
Repro and designing
News Papers
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Corporate Identi ty
Background of Fattani Offset Printers-Mega Graphics Department Mega Graphics and Fattani Offset printers merged in 2000, Mega
Graphics is the only authorized Apple resellers in Malawi i t is si tuated
at ginnery corner along Salumin Amour road in Fattani House. Mega
Graphics was establ ished in 1997 and by 2002 i t was ac cepted by
Apple Macintosh Inc., as the fi rst and only authorized Apple reseller in
Malawi. Currently Mega Graphics has five ski l led workforces, where
three work as sales representatives and the other two work as
workshop technicians.
Mega Graphics is a Malawian based Apple Company, i t ’s a private
organization and i t is planning to expand i ts operations to di fferent
ci t ies of Malawi namely: Mzuzu, Li longwe and Zomba 3. Their goal in
opening branches in major ci t ies is to increase the size of i ts market
and to target those customers that need Apple materials for their
operations mostly the publ ishing companies, mainly those with no
access to such materials. They also want to create a massive
communication pattern to the general public to communicate the
importance of using Apple computer so that they can maintain and lead
as sole supplier of apple computers to most organizations. It suppl ies
apple products to more than 20 companies including corporates within
Malawi.
3 Three other cities in Malawi apart from Blantyre(Mzuzu, Lilongwe and Zomba)
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Mega Graphics offers the following Products
iPods
iPhones
Laptops
iPad & Desktop
iPod Nano
iPod shuffle
iPod classic
iPod touch
iPhone 2G
iPhone 3G
iPhone 3GS
iPhone 4
Mac Books
Mac Book Air
Mac Book Pro
iMac
iPad
iPad 2
Contact Details:-
Tel /Fax
Tel: +265(0) 1-876 288/ 1-872 259/ 1-873 827/ 1-876 997/ 1-873 249
Fax: (265)(0) 1-873 901/ 1-877 284
E-mail: [email protected]
Address:
Fattani Offset Printers
P.O. Box 356
Blantyre
Malawi.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Fattani Offset Printers/Mega Graphics annual report (2004), general
members meeting; i t ’s a report that reviewed the major objectives,
goals and strategies of Fattani and Mega Graphics.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
CHAPTER TWO
MANAGEMENT OF THE INTERNSHIP
TRAINING
2.0INTRODUCTION
Management of internship programme starts from the universi ty i tsel f
where a number of lecturers are chosen to move wherever place the
students are for supervision. The universi ty supervisors communicate
with the workplace supervisor to check on how the student is
performing on his/her work and the behaviour at the workplace.
Zanzibar universi ty Internship management is far more complex and
di ff icul t to manage since there are a large number of students fr om
outside Tanzania; this becomes a problem in the sense that the
universi ty needs more Money to finance the internship supervision.
Besides al l these problems Zanzibar Universi ty is able to make sure
that all students from di fferent countries are reache d and supervised in
t ime. My sincere grati tude to Zanzibar Universi ty for the work wel l done
inspi te that supervising some students in other countries l ike Botswana
and Comoros becomes very costly s ince the number of students in
those countries is very few.
In addition to that I say Big up to Zanzibar Universi ty for the good
management of internship management training. I was amazed when
my Universi ty supervisor (Mr Omar Kassim) showed up in Malawi at my
workplace; i t was my pleasure and i t gave me that inside motivation of
my internship training. On top of that i t also showed me love and
affection that Zanzibar Universi ty has on i ts students regardless of who
they are and where they come from.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
2.1 ROLE OF THE DEPARTMENT OF BIT
Business Information Technology (BIT) has a great role to play at
Fattani Offset Printers, The Company especially Mega Graphics
department deals with both Technology (in terms of maintenance and
networking) and a lot of business transactions. This gives countless
chance to BIT as course.
During my time at Fattani Offset printers -Mega Graphics4, I had been
able to do my maintenance work as wel l as following up what was being
done at marketing department due the knowledge of marketing I
attained during my fi rst year of study in BIT. This noticeably shows
boundless roles that BIT can play in Different organisations and
departments.
2.2REPORTING AND INDUCTION AT THE
ORGANISATION
Induction is defined by the Oxford Dictionary of Human Resource
Management as ‘the formal process of famil iarizing a newcomer to an
organisation’. Typical ly, i t involves
An introduction to the organisation by a senior manager;
A guided tour of the workplace;
Introductions to co-workers and managers;
An explanation of health and safety procedures;
The completion of employment documentation, for payrol l ,
pension, etc.;
A discussion with a personnel special ist (or the l ine manager) about
employment pol icies and procedures (appraisal , grievance, equal
opportuni ties, etc.); and
A discussion with the line manager about expectations and
requirements of the job and the immedi ate training needs.
4 An IT department at Fattani Offset Printers in which I used to work.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Induction program at Fattani Offset Printers is not taken much into
consideration. Throughout my period at the company, I never had an
opportuni ty to be introduced to the rest of the employees in the
company.
However, besides being an Intern in the company I have seen some
new employees being recrui ted into the company. None of al l the
employees was taken through the induction process.
Fattani Offset Printers has a formal Organisation whereby each and
every employee has to report according to the organisation’s l ine of
authori ty. For example when I wanted some accessories or equipment
needed for maintenance work, I had to report to my supervisor f i rst and
then my supervisor would report to the big boss to open the store room
to bring out the stuff.
2.3 THE DEPARTMENT TO WHICH I WAS ASSIGNINED
During the time I worked at Fattani Offset Printers I was attached as a
remote technician where I had to work hand in hand with the Chief
Technician, Mr Shareef Kawo.
Mega Graphics is a Department at Fattani Offset Printers which deals
with the distribution of Apple products which include iPhones, iPods
and others as I have explained earlier in this report. In the process of
distr ibuting these products Mega Graphics also offers support to i ts
customers in terms of assembl ing, f ixing, and providing any other
support needed by the customers on the products they buy from Mega
Graphics shops and wherever as far as i t is an Apple product. Likewise
Mega Graphics is responsible for whichever problem with the
company’s computers or any other IT issues.
Mega Graphics is headed by Mr Imran Razaak Fattani who looks over
al l the employees in a more central ised manner. Besides Mr Shareef
Kawo who comes just below him as a Chief Techn ician, he doesn’t
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
have any control any equipment in the store room where al l the
accessories are retained.
Tasks that I was assigned:- The very fi rst assignment I was given the time I joined Mega Graphics
was to configure the FingureTech Machine
which had broken down in terms of software
and i ts connectivi ty with the Computer. The
machine broke down the time the company
was shi ft ing from the old bui lding to the new
building.
Lucky enough Alhamdul i l lah, I had figured out the problems and the
machine got back to i ts normal state.
Gathering information from the customers to faci l i tate troubleshooting
Tasks. This task was performed in the fol lowing ways: -
Answering a questionnaire. This was through face to face
conversation with the customers, so as to get complete details of
what Happened to the machine for easy problem identi f ication.
Opening job cards, these are the repair form which a customer
has to fi l l before his or her job is worked on. This makes sure that
a customer abides to al l the conditions for payment and other
rules of the company.
Remotely assisting customers through internet and telephone
Assist in general IT support and troubleshooting, i f any user
around the premises is having problems with his/her computer for
example i f the computer is not picking up the wireless signal I
would go and assist and also issues concerning install ing
programs had to assist in the sense that there is a policy at the
Figure
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
organization that only IT personnel can only authorize installation
of programs.
Most of the time I was kept busy doing several software instal lations
that included
Instal l ing a mac version Microsoft Office package on di fferent
Mac machines.(Microsoft Office 2011)
Instal l ing a Mac version Adobe package, this was common
because most mac computers are used for graphics and Web
designing.
Instal l ing toast; Disk wri t ing application.
Instal l ing Mac Operating System.
Instal l ing Upgrades commonly Operating System Upgrades.
Instal l ing other util i ty program i .e. vlc, Firefox, Skype, etc.
Assembl ing iMac computers
Replacing any damaged components that include Hard Disk
Drives, RAM, LCD, Super Drives, etc.
I grasped a lot from this work since I
had a chance to observe clearly the
layout of Macintosh computers in
terms of i ts motherboards which are
not of much di fferent from that of
windows computers.
Macintosh motherboards also have expansion slots for RAM and Sata
connector to the Hard Drive.
Officers I worked with Most of the tasks mentioned above ware almost new to me and I
couldn’t just do them on my own. Hence I had to look for help from
those whom I was learning from.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Actual ly I used to work with two people, The Chief Technician and his
Assistant
1) The Chief Technician, Mr Shareef Kawo
He is responsible in looking after al l Maintenance problems regarding
both software and hardware and that they are fixed and reported to the
big boss in time.
Providing an order of the necessary accessories needed for work to the
big boss.
Chief technician, Mr Shareef kawo looks at the overal l of al l technical
issues in the department.
2) The Assistant to the Chief Technician, Mr Richard Chi luwe
Mr Richard Chi luwe does al l hardware maintenance problems and the
rest of the software part is left for Mr Shareef Kawo.
My relationship with these two Officers was so outstanding that they
not only took me as an intern wanting to learn from them but as their
own brother that they used to consider me in their private business.
The people I used to work with had been one of the reasons why I
loved working at Mega Graphics. These people could let me ask any
question at any time and I was assisted immediately.
2.4 THE ROLE OF THE WORK PLACE SUPERVISOR
Internship training normal ly consists of two supervisors, the Universi ty
supervisor and the workplace supervisor. These two work together in
the management of internship program of the student.
The workplace supervisor is responsible for assig nment of necessary
work to the intern (student).
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Providing a safe and supportive workplace for the student and
integrating learning tasks into work activi t ies to help the student
develop him/hersel f in the most effective way
Managing risk and safety whi l e training, to make sure the student is
working in a safe environment
Being a role model and giving the right impression of appropriate work
atti tude to the student.
The workplace supervisor is also responsible for observing the overall
performance of the student in terms of behaviour and work
performance.
2.5 ROLE OF THE UNIVERSITY SUPERVISOR
The universi ty supervisor looks after the overal l performance of the
student by checking on him through his/her workplace supervisor at the
training place. The universi ty supervisor is also responsible in
preparing the course work marks of the students after completion of
their reports.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
CHAPTER THREE
3.0INTRODUCTION
Fattani Offset Printers is one formal organisation whose reporting and
induction is done formal ly. It has an organisation which has clear l ine
of authori ty.
3.1ORGANIZATION STRUCTURE OF FATTANI OFFSET
PRINTERS
BOD
FATTANI OFFSET PRINTERS
DIRECTORS
MEGA GRAPHICS
ACCOUNT &
FINANCE
SALES &
MARKETING
ADMINISTRATION PRODUCTION
Sales man
R&D
Chief accountant
Accountants Security
HR Printing
Desktop
APPLE
SHOP
WORK
SHOP
Sales
Repres.
Technicians
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
3.2 NEW THINGS LEARNED AT THE WORKPLACE
I have been exposed to di fferent routines, procedures and practices
that are involved in gathering required information from customers to
faci l i tate troubleshooting processes, proper way of answering incoming
cal l , as wel l as how to graceful ly welcome them and how to graceful ly
end cal ls. I conducted these functions through e -mai ls, questionnaires
and phone cal ls.
Working with professionals in ICT fi led was the best experience I had; I
understood that i t requires one to be competent enough to be an expert
in IT.
The experience of working in a real world, were work does not only
involve fixing the cl ients machines but also to interact with them
emotional ly.
The experience of working against t ime, most customers preferred their
equipment to be fi xed within a limited amount of t ime this posed as a
chal lenge at the same time i t ’s an experience I have gained during my
stay at Mega Graphics.
Working with Apple Macintosh platform, this platform is not common to
many universi t ies and other high learning insti tutions; Working with this
platform I have gained the fol lowing experiences: -
How to instal l Mac version Microsoft Office packages on
di fferent Mac computers
How to instal l a Mac version Adobe Packages
How to install an operating system i .e. Mac OS X 10.4,
Leopard, Lion, and mountain Lion.
How to assemble Mac computers i .e. Mac Book laptops and
Desktops.
How to fi x iPhones, iPods, and iPads in terms of both
hardware and software.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Working with Mega Graphics, I have gained a lot of skil ls t hat I couldn’t
have gained through my degree level education at Zanzibar Universi ty
as we used to deal with Macintosh products.
Not only have I gained a number of ski l ls but also new good fr iends
whom I can be with, never say a word and walk away as i t was the best
conversation I have never had before. The people I used to work with
would encourage me to work very hard on my work and teach me how
to things in a professional way.
3.3 PERSONAL CONTRIBUTIONS TO THE
ORGANISATION
During my period of work at Fattani Offset Printers I had also offered
several personal contributions to the organisation.
The time I was working on the FingerTec Machine, This machine used
to connect to a computer with windows xp operating system. I had to
provide several windows software such as Adobe reader and Windows
xp Drivers for the machine to get connected to the computer.
In addition to that I also used to toil on some work which was just idol
on my own time. (Out of work time e.g. Lunch time) .
During the whole time of my internship at the company I was using my
own computer to do most of the work I was given. I could make
research and download Programs for use in the company’s work.
3.4 PROBLEMS NOTECED DURING THE INTERNSHIP
Most key workers are underpaid; this increases the risk of losing
experienced workers. This is the risk that Mega Graphics is facing as of
now.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Lack of punctual i ty among other workers, during my stay at Fattani
Offset Printers I often used to start work let than usual t ime b ecause
the one who had the authori ty of keeping office keys was coming let
almost al l the time.
Lack of honest workers that reduces the company revenue, most
workers performs duties for their own benefi ts. For example a
technician could fix a cl ient’s computer without opening a job card.
Lack of motivation to the workers, Mega graphics is an Apple products
distr ibuter yet the workers use di fferent kinds of phone instead of
iPhones. It happened that one time the sales personnel was asked by
the customer to say ‘’Why are you using Blackberry phone yet you are
sel ling iPhones’’ This showed some kind of doubts in the customers
mind, and could bring down the business.
Lack of team orientation and aggressiveness in performing routine
tasks, this eventual ly reduces the workforce abil i ty to effectiveness and
efficiency.
They overprice their products and this is giving them a
disadvantageous posi tion as competi t ion is growing in their industry.
Most employees are not outcome oriented and they do not pay much
attention to work place detai ls.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
CHAPTER FOUR
4.0 CONCLUSION To conclude with, I f i rst appreciate Zanzibar Universi ty for the
introduction of internship programme. The program is a very great
portion of every Bachelor’s degree at the Universi ty since to get
employment nowadays is an identical problem everywhere in the world .
This is due to lack of experience in most of the graduates as they say
i t.
Therefore the program is indeed helping students to get some
experience which the can actual ly show on their CV before getting real
employment. I have personal ly noticed two students 5 (Graduates) of
Zanzibar Universi ty getting employed at Fattani Offset Printers due to
their outrageous performance the time they were doing Field
attachments.
4.2 ORGANISATION WHERE THE INTERNSHIP WAS
CARRIED OUT My field attachments were conducted at Fattani Offset printers in the
ci ty of Blantyre, Malawi. The company is si tuated at Ginnery corner
along Salumin Omar Road opposite The Nation News Paper Company
Headquarters building.
Another appreciative fact about the field attachment at Zanzibar
Universi ty is the way i t is managed. Zanzibar Universi ty could be
number one universi ty staggering to manage the internship training
program since i t has a large number of foreign studen ts l ike Malawians,
Zambians, Rwandese, Burundians, Kenyans, and others. This could be
a huge burden to the Universi ty administration, but Alhamdul i l lah the
5 Aisha Ibrahim & Nelson Ndeketa both did marketing here at Zanzibar University.
Nelson Ndeketa graduated in 2004 & Aisha Ibrahim in 2011.
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ALIE CHIBWE (ZANZIBAR UNIVERSITY)
Universi ty tries as much as possible to reach in all these countries to
supervising their students.
From what I have observed during my time of f ield attachments, I say
field attachment program for Zanzibar Universi ty was a great idea and I
pray to the Almighty Al lah that the program should keep on functioning
wel l as wel l as good management. May Al lah produce good outcomes
prom the program.
Appl ication and communication for the field attachment should be
improved because sometimes to get a job especial ly in Malawi i t is not
straight forward. If the BBA department got hold of a few insti tutio ns in
Malawi, i t would lessen up the hustles involved in getting a job. For
example on my side I had problems getting a job on a number of
occasions they told me a student is already doing his field attachment
and the capacity is ful l . If the BBA departmen t could get hold of a few
organisations and communicate with them that this year you are l ikely
to have students from Zanzibar Universi ty and you state the number of
students coming is this amount i t would really make things easier.