fidelity’s retirement savings magazine what’s not to love …… · 2018-12-21 · but as true,...
TRANSCRIPT
WHAT’S NOT TO LOVE ABOUT
SAVING?
FIDELITY’S RETIREMENT SAVINGS MAGAZINE
AUTUMN 2017
The big question: how much money will I have to live on when I retire?
Why women (and men) need to mind the gap
Think it’s impossible to save $20,000 in one year? Think again
Also featured...
MYFUTURE AUTUMN 20172 MYFUTURE AUTUMN 20172
Contents
16 Ask Penny The advantages of saving
for retirement through your employer’s plan
11 Top 5 Tips Be a saving superhero
6 What’s not to Love about Saving? Inspiration for how and where
to save
10 Fidelity’s View Having a baby can be more
expensive than you expect
12 The Insider Why women (and men) need
to mind the gap
14 Money Multimedia Save the date on your
money calendar
5 Spotlight on: Fidelity’s Charting Tool
A tool that puts you in the driving seat
18 Number Power The big question: how much
money will I have to live on when I retire?
4 Money Talk Think it’s impossible to save
$20,000 in one year? Think again
The proverb ‘look after the pennies and the pounds will take care of themselves’ has never been truer. Yes, life is getting more expensive. Yes, it feels harder to save. But as true, is how important saving continues to be. And how it isn’t difficult to find small amounts that you can put to work to make a difference to your finances over time.
In What’s not to Love about Saving? on page 6 you’ll find simple ways to save a little here and there, and some inspiration from people like you on where they save. Also take a look at Money Multimedia’s money calendar on page 14. It’s a great idea for making sure you’re on top of your finances. It could also save you money.
There are many good reasons to save for retirement and even more from doing it through your employer’s plan. In Ask Penny on page 16 we set them out for you. One of the biggest advantages is that your employer helps you save.
It’s a sad reality that women tend to earn less than men. This fact and career breaks mean they often have less retirement savings too. The Insider, Fidelity’s Maike Currie, looks at how to close this gap on page 12. It’s in all our interests to address this imbalance.
We’re here to help you so get in touch if you have any questions about your retirement planning.
Julian WebbHead of Workplace Investing
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Welcome to myfuture
Issued by FIL Pensions Management. Authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 201514. Registered offices at: Oakhill House, 130 Tonbridge Road, Hildenborough, Kent, England TN11 9DZ. Fidelity International, the Fidelity International logo and F symbol are trademarks of FIL Limited 2017. CSO8564/0318
Take control PlanViewer is the simplest way to take control of your retirement planning and manage your retirement savings account. If you don’t have your login details you can request them on the site: planviewer.com
There is general retirement planning information on our main website: fidelity.co.uk/pensions
Your contacts If you need to contact us:
Email [email protected]
Call +44 1737 838 585 (open Monday to Friday from 8am to 6pm, UK time)
To give us feedback or share your thoughts on the magazine: [email protected]
MYFUTURE AUTUMN 20174
“ I definitely wasted money on food before this challenge.”
I set a basic food budget that I got down to about $32 a week. It was a big deal to get the food bill that low. But we did it. It meant good, old-fashioned housekeeping. Keeping track of what was in the cupboard, meal planning, making and sticking to shopping lists, and batch cooking everything.
“Of course, it wasn’t easy.”The hardest thing to give up was socialising. When you don’t have the money, going out for a drink is boring. So, we found new ways to spend our free time.
“Over the year, we saved $20,000 and met our goal.”With extra income from a lodger and being careful with spending, we managed to pay extra into our mortgage as we’d planned.
“ I’m so much more careful with money now.”I used to fritter it away on a lot of mindless spending. It’s about setting the line between need and want. Now every time I go to hand over some money I think ‘do I need to spend this?’.
“ My advice would be to set small goals.”It’s easier to make a short-term sacrifice if you’re working towards something that matters to you. You could do a no-spend month. Choose something you know you waste money on and cut out all spending for a month. It’s those little bits of money that filter out of our accounts and we think ‘oh, it’s only a few dollars, it’s not going to make a difference’. But it does.
If you think you can’t afford to save, you may be inspired by someone who does.
Michelle McGagh stopped spending on everything but essentials for a year. She saved $20,000, which she used to pay off a chunk of her mortgage.
While you may find Michelle’s approach extreme, she has ideas we could all use to save money.
She spoke to us about her year of being smarter with her finances.
“I got the idea because we had so much stuff.”We’d recently bought a new house. When we moved we had to put a lot of stuff in storage, and seeing it all piled up it hit me that we didn’t need all this. There was one box that I had labelled ‘not needed’! We also wanted to overpay our mortgage. So, I had the idea to stop spending for an entire year.
“The rules of the challenge were simple.” We’d spend on essentials only. The mortgage, electricity, water, our phones, broadband – all the things you have to pay. All non-essentials were off limits. I went everywhere on my bike. No more wasting money on trips to the cinema, no eating out or buying clothes, gadgets or books.
Think it’s impossible to save $20,000 in one year? Think again.
MYFUTURE AUTUMN 2017 5
SPOTLIGHT ON: FIDELITY’S CHARTING TOOL
The charting tool is on the PlanViewer (planviewer.com) homepage – look for the orange ‘Chart your funds’ button.
You can add other funds that your
plan offers to see how they compare
to yours.
You pick the funds – up to seven.
You can add a stock market index
to see how your funds compare to it.
Make it more detailed if you
want to.
You can compare funds to see if other
funds might suit you better.
Make more informed investment
decisions.
You can see the details of all the funds
you can invest in together in one place.
Click on the links to open each fund’s
factsheet.
You can check how your funds are doing
over time.
Easily stay in the driving seat.
A TOOL THAT PUTS YOU IN THE
DRIVING SEAT
It creates a graph that shows how the
funds your account is invested in have
performed.
You can choose different time periods.
A TOOL THAT
GIVES YOU THE INSIDE TRACK
ON YOUR FUNDS
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When you think of your finances does the word happy spring to mind? Probably not.
Would you like it to?
A study1 done a few years ago in the UK found that saving made 26 million people (that’s 53%) happier. And that people who weren’t happy with their saving habits were more likely to spend on spur of the moment purchases than those who were saving.
Saving means having a cushion for a rainy day, or the money to pay for a holiday. It means being able to slow down when you’re older, or buy your first home. It brings some peace of mind that you should be able to afford to pay for the things you’ll need.
To help you reap the benefits of saving we’ve put together some ideas to make saving a bit easier. Depending on where you are on the happiness with your finances scale, you might like to choose where you start:
• See why saving can make us happier in ‘Why save?’ on page 7.
• If you think you can’t afford to save anything, take a look at ‘Who has money to save?’ on page 7.
• If you think you don’t have enough to make saving worthwhile, find out why that’s not the case on page 8.
• Find out how other people are putting their money to work on pages 8 and 9.
Source: 1. NS&I, 2012
SAVING VERSUS INVESTINGSaving and investing are different.
Saving usually means putting money in a bank or cash-type account where you earn interest.
Investing means putting your money into an investment product or a property with the hope that your money will grow with investment returns, but there’s no guarantee.
You can put your money to work for you by saving and investing. For simplicity, we’ve mainly used the term saving here.
What’s not to Love about Saving?Inspiration for how and where to save
MYFUTURE AUTUMN 2017 7
What’s not to Love about Saving?Inspiration for how and where to save
Why save?Because your money will do more for you. It’s as simple as that.
If you’d put $100 a month under your mattress for the last ten years, you’d have $12,000.
If you’d invested $100 in the stock market every month for the last ten years, you’d have around $23,6002.
That’s why we save money: we want our money to grow.
Please note that past performance is not a guarantee of future returns.
Source: 2. Fidelity, September 2017. Based on the returns of the S&P 500 Index. Returns do not take into account the impact of any charges or fees.
Who has money to save?You do.
Saving can be a challenge. While saving shouldn’t mean depriving yourself of the things you enjoy, we can all take a good look at what we spend to find ways to save.
We can suggest two great places to start: around the house and checking your bank statement. Both offer easy ways to save something.
TO DO LIST:CHECK YOUR BANK STATEMENT
THE NOT SAVING BANK
Your Statement September 2017
Don’tPayMoreThan Car Insurance $32.50
Good Intentions Gym $50.00
Too Much Coffee To-Go Coffee Shop $2.50
Enticing Takeaway $12.00
No Idea Direct Debit $8.00
It’s often cheaper to pay insurance upfront if you can.
Your intentions were good, but take up running or cycling and save yourself $600 a year.
A twice-a-week habit adds up to $1,248 a year. An expensive habit! Cut down to once a week and save $624.
Buying it five days a week, or approximately 235 days a year, adds up to $587.50.
Make sure you know everything you’re spending on. If you don’t recognise it, you can put the $96 a year to much better use.
TO DO LIST: SAVE MONEY AROUND THE HOUSE
In the UK, the Energy Savings Trust has the following
tips for saving money at home:
1. Save $33 a year if you use a bowl to wash up rather than leave the tap running.
2. Save $106 a year by lowering the thermostat by 34°F.
3. Spend one minute less in the shower and a family of four can save up to $37 off
energy bills each year.
4. Save $40 a year if you turn your appliances off standby mode.
5. Save up to $99 a year by installing a water-efficient shower head.
6. Draught-proof windows, doors and cracks in floors and skirting boards, and save around
$33 a year on energy bills.
7. Turn off the lights and save around $19 a year on energy bills.
Do them all and save a whopping $367 a year. Source: Energy Savings Trust. These savings are based on figures for the UK,
and are given here for illustrative purposes only. Currency conversion has been applied.
MYFUTURE AUTUMN 20178
Val decides to try all the household money-saving tips shown earlier.
A little extra can make a big difference over time.Source: Fidelity. The figures given are in today’s prices, are only examples and are not guaranteed. They are not minimum or maximum amounts. The returns in the examples are based on a 5% gross annual return, which includes re-investment of all returns. There are no initial charges on funds and the total expense ratio is 1% a year. The final values do not take account of taxes or the effect of inflation.
Val saves $30 a month. If she spends it, she’ll have the memories but if she saves it she’ll have...
If Val decides that she can afford an extra $10 so increases her savings to $40 a month, she’ll have...
After 1 year $367 $489
After 2 years $619 $998
After 5 years $1,989 $2,652
After 10 years $4,417 $5,890
Think you need to save loads to
make it worthwhile?You don’t. Small amounts
can add up. Saving regularly is more important than how
much you save.
Saving inspiration from saving superheroesThere are many ways to put your money to work. Here’s some inspiration from people like you.
“ My focus is retirement.” At 42 Ed is starting to focus on saving for retirement.
“I like the fact that I get what is extra money from my employer every month. I’ve just increased my contribution to 6% of my salary and they’re matching it.
I try and review my retirement savings about twice a year – my reminders are the start of the new tax year and my birthday in October. This April I used a planning tool to see how increasing my contributions now could affect my savings. It’s amazing the difference a little extra makes over many years.”
Retirement saving facts:
• Planning tools like myPlan can help you work out how much you’ll have when you retire.
• Don’t forget retirement savings accounts with old employers. If you’ve lost the details, contact your old companies, or ask old colleagues if they know who you can call to track them down.
MYFUTURE AUTUMN 2017 9
Read Money Talk on page 4 to see how someone saved $20,000 in one year.
“Having my money in the bank suits me right now.” Leo, 35, prefers to keep his money in a savings account.
“I know that I can probably earn better returns if I invested it, but for now I’m comfortable with my money in the bank. It’s important I get the best rate of interest I can, so I’ve done my homework and chosen a fixed-rate bond.
I found comparison sites so useful to look at the different options and find the deal that worked best for me. I’ve tied up a part of my savings for two years to earn better interest. It’s working well for me. I also have about $1,200 in an easy-access account. It pays me less interest but I can get to that money any time I need it.”
Savings account facts:
• Before applying for a fixed-rate bond check whether you can make further deposits once the account is open, and what the penalties are if you need to access the money during the fixed term.
• Fixed-rate bonds aren’t suitable if you might need your savings at short notice because of the penalties.
• With easy-access accounts, you can dip in and out of your savings and deposit more money into the account when you want to.
“I like earning the extra income.”Isabelle, 54, bought an apartment last year that she rents out.
“I inherited some money last year and took my time considering my options. I’d read about earning income by renting a property, and decided it was a good idea for me.
I’d tell anyone interested in property to do their homework to find the right area and the right mortgage. It took me a while to work out all the mortgage options. I also spent a lot of time working out how much rent I’d need to make it worthwhile, and the unexpected costs I could have.
I’m pleased with the extra income I’m getting from the property. And when I’m ready to retire I’ll have the option to downsize and move into it.”
Rental property facts:
• A rental mortgage may be more expensive and require a larger deposit than a regular one.
• Regular home insurance policies often don’t cover a rental property so you’ll need to investigate rental insurance.
Source: McKinsey & Company, Saving, scrimping, and splurging? New insights into consumer behaviour, 2016
Saving stats: what other people are doing to save money
40% are increasingly looking for ways to save money.
69% of people who switched to
less-expensive options don’t intend to return
to the brand they bought previously.
22% changed their
purchasing behaviour by buying their preferred brand only when it was
on sale.12% of consumers reported buying cheaper brands instead of their
preferred brands.
MYFUTURE AUTUMN 201710
For women, having a baby can be more expensive than you expectResearch done in the UK shows how becoming a mother can affect a woman’s career and finances.
Fidelity’s ViewThinking of having a baby? About to become or are already a parent, grandparent, aunt, uncle, godparent? Read this and share it.
You may think this makes sense. Many women stop working or work part-time after starting a family.
But there are two important – and often overlooked – consequences for women:
Women’s salaries are less and continue to be
Women who work part-time lose out on future wage progression. So, the hourly wages of men (and women in full-time work) pull further and further ahead. Women who take time out of paid work altogether and then return to work, also miss out on wage growth.
Women’s saving for retirement can fall by the wayside
Many women stop saving for retirement when they leave work. Or if they return part-time they pay in less, so their eventual retirement savings will be lower.
Here’s what you need to know:
If you return to work
Your employment contract and the rules of your plan will determine what happens.
In some cases, you and your employer will continue to make contributions, unless you decide to stop. In this case, your employer may also stop contributions and you’d be treated as if you’d left the plan.
When you return to work you may be able to make extra contributions to make up for a period of unpaid leave. Your employer may help too.
Speak to your HR team about what applies in your plan.
Don’t stop contributions
If you’re on reduced pay when you’re on maternity leave try not to stop your contributions. You won’t be saving for retirement, and will miss out on your employer’s contribution.
Source: 1. The Gender Wage Gap – Monica Costa Dias, William Elming and Robert Joyce, 2016 , (UK study)
If you become self-employed
You’ll need to arrange your own retirement savings from the options that are available.
If you become a full-time Mum
You can still consider setting aside some money regularly for retirement.
WOMENMEN
GENDER DIVIDE: EMPLOYMENT RATES1
In the first year of having kids, a woman’s employment rate drops an average of 22 percentage points.
By the time their first child is 20 women still haven’t caught up.
Before kids, the employment rates of men and women are about equal.
We continue to offer value for money
Fidelity’s Independent Governance Committee, which is independent of Fidelity, recently published its annual report The committee’s main aim is to assess and challenge Fidelity on the value for money we offer. The latest report, which you can read at fidelity.co.uk/igcreport2017, sets out the results of the recent assessment. It confirms that Fidelity’s retirement savings plans continue to offer members value for money.
MYFUTURE AUTUMN 2017 11
Be a saving superhero with these tips
Waste not, want not A few dollars spent on a sandwich at work may not seem extravagant, but lots of these little money leaks add up. The top culprits? Takeaways, lunch and snacks at work, not shopping around for better deals on bills and insurance, and paying avoidable bank charges.
Balance your booksPut together a budget that gives a good idea of how much you have and how much you spend. Budgeting is the best way not to waste money and to find a little extra to save. There are many apps that you can use to record your spending, set spending limits and get regular spending reports.
Start smallYou don’t have to save big to make a difference. Start with small amounts that you can afford. You probably wouldn’t notice a direct debt of $30 off your bank account as soon as your salary comes in. After 12 months you’d have $360. Invest it and you could have more.
Reap the rewardsSaving doesn’t only earn you interest. It earns you compound interest too. In other words, you start to earn interest on the original amount you saved as well as on the interest you’ve earned. The result? You earn more interest.
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1
4 Get value for your moneyShop around before renewing contracts, such as insurance, your cell phone and electricity. Automatic renewals could cost you extra. There are websites that can help.
5
3
MYFUTURE AUTUMN 201712
We’re all living longer and chances are many of us will live long enough to celebrate our 100th birthday. In 2015 there were estimated to be 500,000 centenarians1 in the world. Drill deeper into the numbers, and you’ll see that the majority of these people are women.
If women live longer than men, logic dictates they should have larger retirement savings to ensure their income in retirement lasts for as long as they do. But the truth is far from this. In the UK, women are projected to have around a 25% lower income on average than men in their first year of retirement.
Fidelity’s Maike Currie on why women (and men) need to mind the gap
Maike Currie is an investment director at Fidelity International and the author of The Search for Income – an investor’s guide to income-paying investments. Follow her on twitter: @MaikeCurrie
YOU MIGHT LIKE TO...
...read Fidelity’s View,
which looks at the unexpected costs of having a baby
(page 10).
MYFUTURE AUTUMN 2017 13
This glaring gap in the retirement savings of many women means they face the prospect of spending retirement in poverty. Now if you’re a man, you may be tempted to stop reading. But consider the outlook for your wife, mother, daughter, and all the other important women in your life. Closing this gap is in everyone’s best interests.
“If you’re a man... consider the outlook for your wife, mother, daughter and all the other important women in your life.”
While huge strides have been made in improving gender equality, women are still the primary caregivers. They’re the ones taking a career break, or opting for a more flexible working arrangement to raise a family or take care of an elderly or ill relative. This ‘break’ will have an inevitable impact on what goes
into their retirement savings accounts.
To build up a substantial account to provide them with an income that can maintain a decent standard of living, women must make the most of their employer’s retirement plan, and be proactive about where their savings are invested.
If this sounds like hard work, it doesn’t have to be. Think of yourself as a farmer and your retirement savings account as a fruit tree.
Every year when you’re retired, you’ll want to pick income from your tree without damaging the capital – your retirement savings. But you also want the harvest to grow each year because the cost of living is rising.
This means that capital growth is of equal importance – the bigger your tree grows, the more fruit (or income) you’ll be able to pick from it when you retire.
You could look for investments that offer both income and sustainable capital growth as part of a well-diversified retirement portfolio. If you’ve taken a career break and then go back to work, explore whether it’s possible to increase the monthly contributions into your account.
Please note:
1. This information is not a personal recommendation for any particular investment. If you are unsure about the suitability of an investment you should speak to an authorised financial adviser.
2. The value of investments and the income from them can go down as well as up so you may get back less than you invest.
Sources:1. UN, 20152. Independent Review of the State Pension Age,
Smoothing the Transition, March 2017
“...women must make the most of their employer’s retirement plan, and be proactive about where their savings are invested.”
A good discipline is to increase your contributions in line with any pay rises or promotions. For example, if you’re in line for a 3% rise in pay, keep 2% of the increase so you see some extra cash each month, but allocate the other 1% to your retirement savings account.
The biggest factor in saving a significant sum for retirement is completely free – time. The earlier you start, the longer you’ll have to build your account and, crucially, the longer your investment returns will have to grow.
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Save the date on your money calendar
planviewer.com - use the myPlan tool to see how you’re doing.
Don’t just renew... could you get a better deal with your current or a different provider?
Can you find a better deal?
planviewer.com
- use the myPlan
tool to see how
you’re doing.
Does keeping on top of your finances feel like a juggling act?
Are you surprised when a certain bill arrives?
Do you never manage to get around to looking at your retirement savings account?
If this is you, why
not try a
money calendar?
What is a money calendar? The place where you keep on top of important dates that affect your finances. Whether it’s bills that need paying or reminders that contract renewal dates are looming, it helps you organise your finances and may even save you money.
What does it look like?A physical calendar that you hang on the back of your kitchen door (old-style!). The calendar linked to your email. One of the many financial apps around. Use whatever works best for you, but make sure it’s easy to update and add to.
Can you find a better deal?
MYFUTURE AUTUMN 2017 15
My Money Calendar
My retirement – look at my account online
Car service dueTV licence renewal
Home insurance renewal
Review electricity, broadband,
digital TV suppliers
Review bank accounts and credit cards
Christmas shopping
Pet insurance renewalCheck travel insurance before summer holiday
Breakdown cover renewal
31st - theatre vouchers expire
Review my will
17th - department store gift cards expire
Cell phone contracts end in August
My retirement – look at my account online
Car insurance renewal
Don’t just renew...doing your homework could save money.
Could you get these services cheaper?
Consider interest rates offered and charges.
Plan ahead for large expenses.
Here are some ideas for your money calendarSome may apply every year, some more often and some less. Think about what you need.
MYFUTURE AUTUMN 201716
Not sure why you’re saving for retirement? Penny makes it clear.
Lauren Mason is questioning why she’s joined her company’s retirement savings plan. As she said to one of our team in a call recently:
“I don’t see the point of saving for retirement at this point in my life. Why should I stay in the plan?”
This is Penny’s response:
There are advantages to saving for retirement and even more from doing it through your employer’s plan.
It’s simpleSomeone has set up a structure for you to save. Every month your contribution is paid via your salary into your retirement savings account. You don’t need to do anything, and you can’t get to the money so you’re not tempted to spend it. You know it’s working for you, and will be there when you decide to retire.
A lot of us have great intentions about saving. It’s like a New Year’s resolution: we mean to do it, maybe we do it for a while, but then we stop and feel guilty. Saving through your plan means the money comes straight from your salary and you don’t have to think about it.
Email [email protected] if you have a question for Penny
MYFUTURE AUTUMN 2017 17
The early bird gets the wormPlanning for retirement when you’re young might feel premature, but the earlier you start the better.
The facts speak for themselves:
So, the longer you save the more you’ll save – in this example, an extra 25 years’ saving gives you an extra $95,0001.
And your contributions may go up over time as your salary changes, so your savings can grow further.
START SAVING $200 A MONTH TODAY AND IN 35 YEARS YOU’LL HAVE AROUND $122,000.
SAVE $200 EVERY MONTH FOR 25 YEARS AND YOU’LL HAVE AROUND $78,000.
SAVE $200 EVERY MONTH FOR 10 YEARS AND YOU’LL HAVE AROUND $27,000.
Partners in planning
And the last big advantage: your company also contributes to your account every month. In some plans, the more you contribute the more your company will contribute up to a certain limit. These extra contributions would add even more to the savings in the example.
Lauren, if you log into your account on PlanViewer at planviewer.com you’ll be able to see the contributions going into your account. You can also use the myPlan tool to work out what you could save by retirement. You can read about the tool in Number Power on page 18.
Please note:
1. These compound interest calculations assume a 2% rate of interest over the period of calculation. The figures have been rounded up or down to the nearest $1,000.
MYFUTURE AUTUMN 201718
WOULD YOU LIKE TO GET AN IDEA OF WHAT YOUR INCOME COULD BE? With our planning tool, myPlan, you can work out the income you’re projected to have. It also shows the difference that small tweaks – such as retiring later or contributing more – could have on your income. You can use myPlan over time to track how your retirement savings are growing, and consider other changes you could make to boost them.
You’ll find the tool on PlanViewer under My toolkit, Am I saving enough? Log into your account at planviewer.com
Please note:
• The figures given are examples and are not guaranteed.
• These examples are based on Olivia and Khalid aiming for a retirement income of 60% of their current income. This value tends to be less than 100%, as the cost of living after retirement usually goes down.
• The projected income figures are before tax.
The big question: how much money will I have to live on when I retire?
• Earns $28,000
• Saved $12,000 so far
• Contributes $150 a month
• Retirement at 65
• No other sources of income for retirement right now
• Moderate investment style (no cash, 25% in bonds, 75% in shares)
• Earns $65,000
• Saved $72,000 so far
• Contributes $550 a month
• Retirement at 65
• Has some other income from a retirement savings account with an old employer
• Moderate investment style
OLIVIA AND KHALID WOULD LIKE TO KNOW WHAT THEIR RETIREMENT INCOME COULD BE:
Source: Fidelity’s myPlan tool
HER PROJECTED INCOME: $3,300 a year HIS PROJECTED INCOME: $24,150 a year
Retire at 68 Retire at 68
And contribute $250 a month And contribute $750 a month
HER PROJECTED INCOME INCREASES: $4,050 a year HIS PROJECTED INCOME INCREASES: $26,750 a year
HER PROJECTED INCOME INCREASES: $6,300 a year HIS PROJECTED INCOME INCREASES: $29,250 a year
They could tweak their plans to increase their income:
OLIVIA, 33 KHALID, 45
Visit us:planviewer.com(you’ll need login details)
Call us:+44 1737 838 585(open Monday to Friday from 8am to 6pm, UK time)
Email us:[email protected](Lines open 8am – 6pm Monday to Friday, 9am – 6pm on Saturday)
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