Fibre Ethernet Comparison

Nick Goodenough

Partner Service Manager

Fibre Ethernet Supplier Comparison

Primary Fibre Ethernet Suppliers:

Ethernet comparison criteria

Key criteria when choosing Ethernet circuit:

• Availability & installation process

• Lead times

• Performance & Compatability

• Service & SLAs

• Resilience options

• Price

Ethernet Availability & Installation

Installation & provisioning

Availability UK Wide; 1902 exchanges are Local Access

UK Data Centres, London, Slough, Reading,

Birmingham, Manchester, Bristol

UK wide; 1857 exchanges

UK Wide - Spitfire uses for on-net and near-net

Installation Lead Time - excluding wayleave & civil delays

33-93 working days 25-30 working days if on-net

33-93 working days 30 working days if on-net

Expedite facility O P

£3,000

O P

£995

Engineering slots All day; working hours only

1 hour. £800 for out of hours

All day; working hours only

1 hour. In or out of hours

Engineers and project managers for on-net installations

Openreach / Subcontractor

COLT / Subcontractor

Openreach / Subcontractor

Virgin

Move circuit within contract (where available)

O P Pin local exchange area P

Ethernet Performance & Compatibility

Performance & Compatibility

Guaranteed throughput100% (Spitfire only sell the

Premium version)100% 100% 100%

Latency: maximum <10ms <10ms <80ms <15ms

Jitter: maximum <3ms <3ms <45ms <8ms

Packet Loss: maximum 0.01% 0.01% 1% 0.1%

Suitable for real time applications including video conferencing & VOIP

P P P P

Suitable for Converged Voice (SIP) & Data

P P P P

Compatible with Spitfire MPLS Multi-site WAN

P P P P

Compatible with Spitfire CloudConnect (direct connection to AWS, Azure, 365, Google Apps)

P P P P

IPv6 Compatible (Dual Stack) P P P P

Ethernet Service & SLAs

Service Level Agreement

Faults logging time 24/7 24/7 24/7 24/7

SNMP Fault monitoring P P P P

Service Level Agreement including Service Credits

P P P P

Target Uptime 100% 100% 100% 100%

Target Clearance Time 5 clock hours 5 clock hours 5 clock hours 5 clock hours

Service Credit – for each hour of first 10 hours downtime

1 days rental 1 days rental 1 days rental 1 days rental

Service Credit – for each day after first 10 hours

10% of monthly rental 10% of monthly rental 10% of monthly rental 10% of monthly rental

Ethernet Resilience Options

Spitfire Ethernet Resilience options

Standard service includes resilient failover between two fibre circuits

O P O O

Resilient options including connection to different exchanges

P P P P

Free ADSL Back-up using same IP Addresses - optional to Annex M, SDSL, VDSL, FTTP; FTTC, EFM & Fibre Ethernet

P P P P

Ethernet Pricing

• Pricing is now vastly simplified

• Fixed pricing in many parts of the UK, all dependent upon our wholesale supplier.

• Excess Construction Charges minimised

Pricing Structure

Free connection available on 3 year contracts Subject to credit status. Standard contract = 1 year

P P P P

Fixed price regardless of location (where available)

P Local Access circuits P PTwo pricing models P On-Net circuits

Excess Construction Charges included £2,800 POA £2,800 £7,500

Ethernet rental – 100Mb circuits

£0.00

£100.00

£200.00

£300.00

£400.00

£500.00

10Mb 20MB 30Mb 40MB 50Mb 100Mb

BTW Monthly Rental (Local Access)

COLT Monthly Rental (On-Net)

Virgin Monthly Rental (On-Net)

Talk Talk Business (On-Net Urban)

BTW Monthly Rental (Local Access)

TalkTalk Business (On-Net Urban)

Virgin Monthly Rental(On-Net)

COLT Monthly Rental (On-Net)

Ethernet rental – 1Gb circuits

£0.00

£200.00

£400.00

£600.00

£800.00

£1,000.00

£1,200.00

£1,400.00

£1,600.00

£1,800.00

£2,000.00

£2,200.00

100Mb 200Mb 300Mb 500Mb 1Gb

BTW Monthly Rental (Local Access)

COLT Monthly Rental (On-Net)

Virgin Monthly Rental (On-Net)

Talk Talk Business (On-Net Urban)

BTW Monthly Rental (Local Access)

TalkTalk Business (On-Net Urban)

Virgin Monthly Rental(On-Net)

COLT Monthly Rental (On-Net)

Ethernet rental – all Fibre circuits

£0.00

£200.00

£400.00

£600.00

£800.00

£1,000.00

£1,200.00

£1,400.00

£1,600.00

£1,800.00

£2,000.00

£2,200.00

BTW Monthly Rental (Local Access)

COLT Monthly Rental (On-Net)

Virgin Monthly Rental (On-Net)

Talk Talk Business (On-Net Urban)

BTW Monthly Rental (Local Access)

TalkTalk Business (On-Net Urban)

Virgin Monthly Rental(On-Net)

COLT Monthly Rental (On-Net)

Ethernet: which circuit to choose?

Depends on:1. Location

2. Technical requirement

3. Required by date

4. Budget

Rule of thumb:

1. Central London/COLT area: COLT

2. Elsewhere served by Virgin on-net: Virgin

3. Elsewhere: BTW

4. Elsewhere & very price sensitive: TTB

Ethernet renewals & upgrades

Spitfire can now provide “latest pricing” on longer term contract renewals and discounts on all.

Existing Fibre Circuits can easily be upgraded, often for very little increase in cost even within contract.

Proactively contacting you to discuss contract resigns & upgrades.

Ethernet Routers

Spitfire has traditionally used Cisco for Ethernet

Very expensive for circuits above 100Mb e.g. £10k for 1Gb throughput

Juniper SRX340 now available

• 1Gb throughput capable

• NAT or no-NAT

• All QoS options

• Auto-failover options

Price, including standard data or voice configuration:

Virgin & COLT £1,600.00

BTW & TTB: £1,702.50

Router rental available on both Juniper & Cisco

Ethernet: specialist circuits

Openreach: Point to point circuits only

EAD: 100Mb, 1Gb, 10Gb

Maximum of 45km between sites

ONT: 10Gb, 40Gb, 80Gb, 100Gb

Maximum of 25km between sites

IFNL: Ethernet (& Broadband/telephone lines)

Used for specialist developments

e.g. Kings Cross

Other wholesale suppliers used occasionally for international circuits

Ethernet summary

• Wide range with highly competitive prices

• No need to scour the market

• All circuit types are Spitfire Ethernet :

1. Access to unique on-net services

2. Properly engineered QoS and back-up options

3. Best SLA in UK