ffy 2018 oklahoma rehabilitation council annual report · 2018-12-15 · 3. title of page page....
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FFY2018 ANNUAL REPORT
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F F Y2O18ANNUAL REPORT
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Dear Colleagues,
This Annual Report represents the hard work and dedication of all the Members of the Oklahoma Rehabilitation Council (ORC) during 2018. It has been an honor and a privilege, to experience firsthand the impact that the Oklahoma Department of Rehabilitation Services (OKDRS) services has in the lives of the Oklahoma residents being provided assistance. The success stories you will see throughout the document are proof that individuals with disabilities are capable of overcoming any barrier if provided with the supports needed.
The ORC continues to support and play an important role in various statewide initiatives like Oklahoma Works and ACCESS for All, both of which, promote quality employment for all Oklahomans including individuals with disabilities. On a national level, the ORC continues to monitor the implementation of the Workforce Innovation and Opportunity Act (WIOA), to ensure the services provided to Oklahoma residents are of the highest quality.
In addition, ORC participated in 2018 in the organization of the 2018 People with Disability Awareness Day, the 13th Annual Oklahoma Transition Institute and the 2018 Annual Summit on Performance Management.
ORC’s mission to advocate and lead individuals with disabilities to a better future continues, and we are honored to be a partner and supporter of OKDRS, its staff and all Oklahoma residents.
Sincerely,
Carolina Colclasure ORC Program Manager
Oklahoma Rehabilitation Council 3535 NW 58th St, Suite 500 Oklahoma City, OK 73112
Phone: 405-951-3579 / Toll Free: 1-800-596-7974 Fax: 405-951-3515
Email: [email protected]
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Title of Page Page
Mission 4Council Structure 4Quarterly Meetings FFY18 4Strategic Plan for FFY18 5Program and Planning Committee 5 Goal 1 5 Goal 2 6Executive Committee 10 Goal 3 10Policy and Legislative Committee 14
Goal 4 14Transition Committee 18 Goal 5 18 Goal 6 19Employment Committee 22 Goal 7 22FFY18 in Numbers 24 The DSA Report for FFY18 24Successful Closures vs. Unsuccessful Closures 24Cost Per Closure 25APPENDICES A - Council Members & Staff 26B - Cost Breakdown by County 28C - Legislative Primer 30D - Success Stories Flyer 31E - Sponsorship Activities 32F - Support Letters 33
The success stories of the DRS clients to the left are woven throughout this report.
Oklahoma Rehabilitation Council FFY2018 Annual Report
Table of Contents
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Oklahoma Rehabilitation Council FFY2018 Annual Report
We Are The Voice of the Consumer!
MissionThe mission of the Oklahoma Rehabilitation Council (ORC) is to facilitate consumer education and empowerment, to assure services are of high quality and lead to employment of individuals with disabilities within Oklahoma.
Council StructureThe Oklahoma Department of Rehabilitation Services (OKDRS) contracts with the Department of Wellness at Oklahoma State University (OSU) for the provision of the staff support services for the ORC as set forth in Section 105 and Section 4.2 of the State Plan of the Rehabilitation Act of 1973, as amended. The Director of Sponsored Programs at the Department of Wellness hires, supervises, and evaluates a full-time Program Manager position for the daily operations of the council and a part-time administrative assistant. In addition, OSU manages all contractual financial obligations of the council. In turn, DRS provides in-kind services of office space, phone and computer access to the council staff.
During 2018, the ORC fulfilled all membership requirements of Section 105 of the Rehabilitation Act with appointments by the Governor. The Council had 19 members, 3 being ex-officio nonvoting members from DSA. Of the voting members, 56% of the council is represented by persons with disabilities. The council members are a cross-section of individuals with disabilities who have a stake in vocational rehabilitation services. Members serve for two (2) consecutive terms of three (3) years each, with the exception of the Job Seeker Assistance Program, a representative and the Director of the Section 121 projects; no voting members can serve more than two consecutive full terms.
The Council structure includes a Chair, Vice-Chair and three Members-at-Large as Executive Committee Members. Each Member-at-Large of the Executive Committee holds the position of Chair on a Committee. At the request of the ORC, the Agency has assigned a staff liaison to each committee that acts as a content specialist to that committee called Associate Member. The Associate Members are vital due to the importance of the work of each committee.
See Appendix A, page 26, for Council Member photo and contact information
Quarterly Meetings FFY18In compliance with the Rehabilitation Act, the council scheduled and held four quarterly meetings during FFY18 and held an annual strategic planning meeting. Meeting dates were:
September 21, 2017 (FFY18 Strategic Planning Meeting)November 16, 2017February 15, 2018
May 17, 2018August 16, 2018September 20, 2018 (FFY19 Strategic Planning Meeting)
All Sub-committees met at least once per quarter, to complete their tasks as outlined in the ORC Strategic Plan.
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Strategic Plan for FFY18The Oklahoma Rehabilitation Council complies with the Federal Rehabilitation Act mandates through its strategic plan process and the following functions and related tasks.
Program and Planning CommitteeChairperson – Theresa FlanneryDRS Liaison – Tina Calloway
Review, analyze and advise the Designated State Agency (DSA) on the standards and indicators as laid out by Section 106 of the Rehabilitation Act of 1973, as amended. Active participation on the DRS State Plan Meetings. Active participation on the DRS Statewide Assessment development initiative. Analyze the trends of the VR/VS Open Case Survey.
Goal 1In accordance with Section 105 (A)(c)(i), the Program and Planning Committee, will quarterly or as necessary, review, analyze and advise DSA on the performance measurements, customer satisfaction, Statewide Assessment, and other relevant data.
Committee Objectives – All Met
Objective 1-1
The Council must, after consulting with the State Workforce Development Board-- review, analyze, and advise the Designated State Agency regarding the performance of the State unit’s responsibilities under this part, particularly responsibilities related to-- Eligibility, including order of selection.
Objective 1-2
The extent, scope, and effectiveness of services provided; and functions performed by State agencies that affect or potentially affect the ability of individuals with disabilities in achieving employment outcomes under this part.
Objective 1-3
In partnership with the Designated State Agency — develop, agree to, and review State goals and priorities in accordance with Sec. 361.29(c).
Objective 1-4
Evaluate the effectiveness of the vocational rehabilitation program and submit reports of progress to the Secretary in accordance with Sec. 361.29(e).
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Program and Planning Committee Objectives – All Met (continued)
Objective 1-5
Advise the Designated State Agency regarding activities carried out under this part and assist in the preparation of the State Plan and amendments to the plan, applications, reports, needs assessments, and evaluations required by this part.
Objective 1-6
To the extent feasible, conduct a review and analysis of the effectiveness of, and consumer satisfaction with —The functions performed by the Designated State Agency; The vocational rehabilitation services provided by State agencies and other public and private entities responsible for providing vocational rehabilitation services to individuals with disabilities under the Act; and the employment outcomes achieved by eligible individuals receiving services under this part, including the availability of health and other employment benefits in connection with those employment outcomes.
Goal 2The Program and Planning Committee will support quality customer services, career planning and effective employment.
Committee Activities – All Met
Activity 1
Request the DSA to report the findings of the open case survey for open cases, annually or every two years as conducted.
Activity 2
Field Coordinators will continue to report on the performance activities using the performance measurements data template at the quarterly ORC meetings.
Activity 3
DSA will report on supplemental wage record data at the quarterly ORC meetings.
Activity 4
Report and Recommend current data to the Oklahoma Rehabilitation Council Program Manager for inclusion on the Oklahoma Rehabilitation Council website.
Activity 5
Continue to support all disability groups and report any new information regarding them to the Oklahoma Rehabilitation Council.
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Activity 6
Collaborate with the DSA through the state plan process to include the development of the goals and priorities.
Activity 7
Serve as a repository from consumer disability information groups to make recommendations to the Oklahoma Rehabilitation Council for potential collaborations, partnerships and/or initiatives.
Program and Planning Committee ReportIn FFY18, the Rehabilitation Services Administration (RSA) changed the reporting tools and information requested of each State, making this a year of transition in terms of performance measurements. OKDRS provided the ORC with the information available at the quarterly meetings, where the Field Coordinators presented it and kept the Council aware of the changes made.
The new performance measurements will be available after the baseline of year one is collected and processed; in the meantime, ORC is working together with the DSA to understand the changes and create a report that will assist the Program and Planning Committee meet all their objectives and activities for the next Fiscal Year.
In addition, the DSA continues to be under an Order of Selection for FFY18 and all three Priority Groups were closed. The DSA released clients monthly, based on their budget, and the ORC was advised during each quarterly meeting of the progress in the waiting list.
The ORC Program Manager (PM) assisted the OKDRS Process Improvement (PI) Unit with five Focus Groups to gather information for the Statewide Assessment. The focus groups took place in McAlester, Tulsa, Oklahoma City, Enid and Lawton.
The key findings of the 2018 Open Case Survey from OKDRS are:
• The 2018 VR/VS Open Case Survey was returned by 379 out of 2,641 clients. The response level is sufficient for a confidence level of 95%, +/- a 5% margin of error, indicating a representative sample from the total population of 7,563. Rates for the VR division are also representative at 95%, +/- a 5.16% margin of error. Rates for the VS division are not representative.
• The Likert scale used on the survey was changed from a 5-point to a 4-point scale for this year’s survey and as a result, this year’s response rates (including the Overall Satisfaction rate) should not be compared to previous year’s rates.
• The overall combined valid satisfaction rate for VR and VS is 85.1%.
• The overall valid satisfaction rate for VR is 84.7%.
• The overall valid satisfaction rate for VS is 88.5%.
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Program and Planning Committee Report (continued)• The highest combined agreement rates were for statements regarding whether clients told counselors
what they wanted in their IPE (91.2%), whether clients felt their counselor offered paperwork and information in an accessible format (88.2%), and whether the counselor explained what is needed to help the client get and/or keep a job (85.6%).
• The lowest combined agreement rate was for the statement: “I understand how the Client Assistance Program (CAP) can help me if needed” (71.7%). In addition, 26 clients did not respond or answered NA to this statement (6.9% of the total respondent population).
• The majority of clients (78.1%) reported staff returned phone calls or e-mails within three business days.
• Just over half of clients (50.8%) reported they are doing things related to their job training and search at least 5 days a week.
• Only 6.1% of clients reported they have no family and/or friend support in their search for a job.
MethodologyThe 2018 Open Case Survey is a survey of Vocational Rehabilitation (VR) and Visual Services (VS) clients age 18 or over in an active case status for whom an Individual Plan for Employment (IPE) has been completed. This survey is conducted annually for the administrators of Vocational Rehabilitation and Visual Services. Clients without an IPE are excluded because most services do not begin until an IPE is signed. In December of 2017, data was extracted from AWARE, the case management system used by the Department of Rehabilitation Services (DRS), for the 7,563 clients that met the requirements. This group was designated the target population for the survey.
Using IBM’s Statistical Package for Social Sciences (SPSS) software, a random selection of 2,641 clients, approximately 35%, was made from the target population and designated as the sample population. Survey packets were mailed to each member of the sample population during the week of January 22, 2018. The packets included a letter of intent, the survey, and a postage paid return envelope.
This year’s survey underwent a major revision. The most important thing to note is that the survey moved from a 5-point Likert scale to a 4-point Likert for statement ratings, so no trending is available. This year’s response rates, including the Overall Satisfaction rate should not be compared to previous year’s rates. Twelve survey statements used the Likert scale. The options for the Likert scale were 4 (Strongly agree), 3 (Agree), 2 (Disagree), 1 (Strongly disagree), and N/A. N/A and no responses were excluded from analysis. The survey also included both quantitative and qualitative questions that measured staff response times, weekly client participation in their job search, barriers clients have experienced, and family support. A copy of the survey is included as Appendix 1.
Surveys were received from 379 clients; resulting in a response rate of 14.35%. The US Postal Service returned 203 surveys due to bad addresses. Sufficient responses were received to allow application of the results to the target population at a confidence level of 95%, +/- a 5% margin of error. Frequency distributions and statistics were calculated based on data collected from the respondents. Only valid responses were included in the calculations; missing and ‘Not Applicable’ responses were excluded.
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TaylorDisability: Scoliosis / Dandy Walker Syndrome / Mild Cerebral Palsy Counselor: Carol Holland
The Woodward office assisted Taylor with services and being successful. He received assistance through receiving college training for his Bachelor’s Degree in History from North West Oklahoma State.
Taylor volunteered at the Woodward Pioneer Museum and through that experience was able to be employed at the Fort Supply Historic Site as a Site Manager. He is doing well and loves his job.
MaryDisability: Hip surgery | Counselor: Tim Yeahquo
Mary reached out to the Cheyenne Arapaho VR Program after applying to various job positions and not having any luck finding a job. There, her Counselor, Tim Yeahquo, talked to Mary and started helping her with her job search.
After some searching, her counselor, Tim, talked to Mary about a receptionist position. She applied for it and got the job! The Cheyenne Arapaho Tribe assisted Mary with the purchase of a stand-up desk and a chair that would help her with the pain in her hip.
GeraldDisability: Diabetes, PTSD | Counselor: Shellean Garcia and Rachel Allen
Gerald got his Bachelor of Arts in Substance Abuse Studies thanks to the help of the Delaware Nation Vocational Rehabilitation Program (DNVR). He also accomplished an Associate of Arts degree in Criminal Justice. Gerald would like to thank his Counselors, Shellean Garcia and Rachel Allen, as they both helped him rise above adversity during his case. He is now working at the Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS), and enjoys what he feels is his calling.
ChelseaDisability: Diabetes | Counselor: Simonne Jones
Chelsea has Type 1 Diabetes; she is 28 years old now but she started getting DRS Services when she was 18 and a freshman in college.
She found out about DRS through some friends at Diabetes Camp, they had been getting services for a while and they told her she could probably qualify for services as well. She applied and was eligible. Chelsea has attended both Oklahoma University and Oklahoma State University and has achieved a PhD in the Sociology Program at OSU. She wants to teach at OSU in the Forensics Department.
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Methodology (continued)It is important to note that when separated and analyzed by division, the response rate for VS is not high enough to be considered representative of the total VS client population, and should be considered as only the opinions of the respondents. The VR division population is representative at 95%, +/- a 5.16% margin of error.
Executive CommitteeChairperson – Lori ChesnutDRS Liaison – Melinda Fruendt, DRS Interim Director
Comprised of the State Rehabilitation Council (SRC) Chair, Vice-Chair, and 3 Members-at-Large. The Executive Committee also consists of the Associate Director and Director of Sponsored Programs of the OSU, Department of Wellness, who oversees the contractual administration of the ORC, and the ORC Program Manager. Ensures that committees are assigned to meet the requirements of Section 105 of the Rehab Act with regard to Public Hearings, State Plan, Comprehensive Needs Assessment, Customer Satisfaction and Annual Report.
Goal 3Maintain standing committees that address the goals and objectives outlined by the ORC, the DSA State Plan, and the Rehabilitation Act (i.e., Policy and Legislative Committee, Program and Planning Committee, Transition and Employment Committee). Every ORC member will serve on a committee(s).
Committee Objectives – All Met
Objective 1-1
Prepare and submit to the Governor and to the Secretary no later than 90 days after the end of the Federal fiscal year an annual report on the status of vocational rehabilitation programs operated within the State and make the report available to the public through appropriate modes of communication.
Objective 1-2
Perform other comparable functions, consistent with the purpose of this part, as the Council determines to be appropriate, that are comparable to the other functions performed by the Council.
Objective 1-3
Resources. The Council, in conjunction with the Designated State Agency, must prepare a plan for the provision of resources, including staff and other personnel that may be necessary and sufficient for the Council to carry out its functions under this part. The resource plan must, to the maximum extent possible, rely on the use of resources in existence during the period of implementation of the plan. Any disagreements between the Designated State Agency and the Council regarding the amount of resources necessary to carry out the functions of the Council must be resolved by the Governor, consistent with paragraphs (i)(1) and (2) of this section. The Council must, consistent with State law, supervise and evaluate the staff and personnel that are necessary to carry out its functions. Those staff and personnel that are assisting the Council in carrying out its functions may not be assigned duties by the Designated State Agency or any other agency or office of the State that would create a conflict of interest.
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Committee Activities – All Met
Activity 1
Meet with DSA Division Administrators and the State Director, quarterly, or as needed, to maintain regular communication and collaborate on the development of the agenda.
Activity 2
As a Council vacancy opens, the Program Manager will recruit, recommend, and consult with the Governor’s Deputy of Appointments to ensure membership compliance with the Rehabilitation Act.
Activity 3
Actively recruit and outreach with businesses and disability organizations to educate them on the services of DSA as well as the SRC purpose.
Activity 4
Continue to coordinate with the DSA Division Administrators to ensure attendance of Field Coordinators and associate members to attend quarterly meetings.
Activity 5
The Program Manager will participate on the DSA’s Workforce Development Board Team.
Activity 6
The ORC will send at least one representative to the SILC quarterly meetings and a SILC representative will attend and report to the ORC on SILC activities.
Activity 7
Explore opportunities for orientation of SILC members on the role of the ORC.
Activity 8
Continually review and update the ORC Website.
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Executive Committee ReportThe Executive Committee has been working closely and in direct communication with the DSA’s Executive team and all the Objectives and Activities for this Committee have been met for FFY18, starting with the ORC Annual Report. It was submitted to the Governor and to the Secretary on December 19th, 2017.
ORC’s funding from DRS is executed through a contractual agreement with the OSU - Department of Wellness, and places ORC in a very good position, as it gives the Council the opportunity to utilize various resources.
As part of the comparable functions of this year, the PM assisted DRS in the coordination and organization of the 2018 Annual Summit on Performance Management, which took place in Oklahoma City at the Skirvin Hotel from September 4-6. During the Summit, the PM was in charge of registration and the information table.
In addition, the PM has attended all ORC Committee Meetings, ABLE Tech Advisory Council Meetings, Oklahoma Transition Council (OTC) meetings and the Oklahoma Transition Institute where the PM presented at the Spanish Session for Hispanic Parents, SILC meetings, Oklahoma Tribal Vocational Rehabilitation (OKTVR) meetings, DRS Program Manager Training, Consortia of Administrators for Native American Rehabilitation (CANAR) Conference, and the Individual Placement and Supports (IPS) International meeting.
During FFY18 the Council had several Member separations, and the PM had to recruit and coordinate with the Governor’s office to make sure all vacancies where filled. These are the names and positions of the members appointed in FFY 2018:
• Vikki Walls – Statewide Independent Living Council (SILC).
• Valerie Thompson – Representative from a Stata Workforce Investment Board.
• Donna Sanders – Representative of Business, Industry and Labor.
• Kelli Bates - Representative of Business, Industry and Labor.
• Shelley Gladden – Representative of a Disability Advocacy Group.
• Jennifer Randle – Representative of a Disability Advocacy Group.
• Jeffrey Newton – Former applicant for, or recipient of Vocational Rehabilitation Services.
• Bill Dunham - Representative of Business, Industry and Labor.
After receiving the appointment of the SILC representative, the ORC PM has been in contact with the SILC Chair, to provide information regarding the Council and to promote activities that will benefit both Councils. ORC PM has attended three SILC quarterly meetings.
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Executive Committee Report (continued)The Executive Committee was also in charge of approving four requests for sponsorship in 2018:
1. Foster Walk 2018: presented by the Foster care Alumni of America (FCAA) – Oklahoma Chapter. The FCAA requested a $500 contribution for their 2018 Foster Walk. The activity took place in Oklahoma City on June 16th, 2018. See Appendix E, page 32, for pictures
2. The Individual Placement and Supports (IPS) Program, requested $514 to pay the Conference room to hold the 2018 IPS Summit and to purchase two plaques to honor two different participants. The Summit was held on October 12th, 2018. See Appendix E, page 32, for pictures
3. The 2018 Oklahoma Transition Council requested 600 pens and 10 stand up flip charts, for the 2018 Oklahoma Transition Institute (OTI), October 16 - 17, 2018.
4. The Oklahoma City Mayor’s Committee on Disability Concerns, requested a $250 sponsorship for their yearly Awards. The ceremony took place on October 25th, 2018.
The ORC website is updated monthly and all new information is included when received. ORC Members and partners are always encouraged to provide new information that will benefit individuals with disabilities.
FeliciaDisability: Congenital Cataracts and Diabetes | Counselor: Simonne Jones
Felicia has congenital cataracts, and because of it, she has no peripheral vision and light sensitivity. When she came to DRS, her Counselor Simonne Jones asked her if she knew how to use a cane and when Felicia told her that she did not she was immediately enrolled in Training Adult Program (TAP) and Adult Blind Living Evaluation (ABLE). Both trainings gave her independence and a new perspective of what she could accomplish in life. With DRS’ help, Felicia was trained as a receptionist and she did well and received a promotion. Now, she’s pursuing a Master’s degree to become a social worker.
GarrettDisability: I.D. and ADHD | Counselor: Terrisha Osborn
Garret was in his senior year at Norman High School when he started Project SEARCH at the Embassy Suites Hotel in Norman. Project SEARCH follows the school year calendar and the students go to the hotel for training and classes as they would High School. During this year Garret learn how to do job applications, practiced the interview process and his soft skills.
He has been working at the Embassy Suites since 2016 as a Banquet Set-Up Assistant, a job he likes and does for 25 hours each week.
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Policy and Legislative CommitteeChairperson – William GinnDRS Liaison – Kevin Nelson
Activities include, but are not limited to, advocacy and education, policy and State Plan review, State Plan Public Hearings and Success Stories. Also, responsible for the reviewing/monitoring of pending and current disability-related legislation, particularly with respect to impact on funding; suggest/develop legislation as needed. Active participation on the DRS Policy Re-engineering Committee. Support DRS with both national and state efforts to enhance advocacy activities and services for VR/VS clientele.
Goal 4The ORC will build capacity for consumer education and empowerment to showcase awareness and education for both consumers and employers.
Committee Objectives – All Met
Objective 1-1
To avoid duplication of efforts and enhance the number of individuals served, coordinate activities with the activities of other councils within the State, including the Statewide Independent Living Council established under 34 CFR part 364, the advisory panel established under section 612(a)(21) of the Individuals with Disabilities Education Act, the State Developmental Disabilities Planning Council described in section 124 of the Developmental Disabilities Assistance and Bill of Rights Act, the State mental health planning council established under section 1914(a) of the Public Health Service Act, the Assistive Technology grant and the State Workforce Development Board.
Objective 1-2
Provide for coordination and the establishment of working relationships between the designated State Agency and the Statewide Independent Living Council and centers for independent living within the State.
Objective 1-3
Support DSA with disability-related legislation during the Oklahoma Legislative Session.
Objective 1-4
Support DSA efforts with Access for All Initiative for all job seekers and businesses and employers work sites through all levels of Oklahoma Works. Working with the Governor’s Council for Workforce and Economic Development (GCWED), system partners bring sharper focus on developing and employing more Oklahomans with disabilities.
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Committee Activities – All Met
Activity 1
Promote and increase the number of Job Seeker Success Stories (JSS) to be distributed annually to key stakeholders at the DSA Disability Awareness Day, Council of State Administrators of Vocational Rehabilitation Capitol Hill visits, the Governor, and the Lieutenant Governor. Post new stories quarterly on the ORC website and share with members at the ORC quarterly meetings.
Activity 2
Continue participation and input with VR/VS Division Staff to ensure the DSA policies are in alignment with the Rehabilitation Act, Oklahoma consumer needs and employment outcomes.
Activity 3
Partner with DSA on “Disability Awareness Day at the Capitol”, by marketing the event, setting up an exhibitor booth, and assisting consumers by being legislative guides.
Activity 4
The ORC will partner with the Council of State Administrators of Vocational Rehabilitation (CSAVR) and National Council of State Administrators of the Blind (NCSAB) on federal legislative initiatives by attending the spring and/or fall meetings and by participating in national sub-committee activities and providing updates to full council. Council members to go as well. The ORC Program Manager will provide the Council with any DSA policy updates during each ORC Council quarterly meeting.
Activity 5
Provide public comment on policy changes, promote consumer attendance at all public hearings and distribute.
Activity 6
Interface with the State Treasurer’s Office in November 2016 to inform about the ORC and express our willingness to help educate the public with disabilities about the Achieving a Better Life Experience (ABLE) Act. The result of the Treasurer’s Office’s work is the OK STABLE Program – you can read more about it here.
Activity 7
ORC PM and DRS P&L Liaison will coordinate schedules to annually share information with OK Congressional members in their local district offices.
Activity 8
ORC PM and committee to educate legislators through informational materials as events occur during State election years.
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Committee Activities – All Met (continued)
Activity 9
ORC to provide a one page document and work on developing an app of DRS services to ensure that job seekers know that DRS is about employment.
Policy and Legislative Committee Report
DRS’ Legislative Liaison Kevin Nelson reported to the Policy and Legislative Committee during FFY18, and the focus was:• Budget:
SB 1600, the budget bill, appropriated 7.6 billion to agencies, including a 19.8 percent increase for common education, which includes $353 million to fund teacher pay raises that average $6,100 per teacher. The budget included $11 million for to support criminal justice reform efforts 2 million for DDSD and money to finish out the pinnacle plan. DRS received 2.65 million, covering teacher, support employee and state employee raises.
• Bills affecting DRS:
1. SB1054, a request bill for the business enterprise program, did not get a hearing in House judiciary due to the teacher walkout.
2. HB1244, the support service providers bill, passed the Senate and has been signed by the Governor.
There are also bills that could affect DRS indirectly and those are:• Medicaid work requirements are still moving forward with HB2932, by Rep. Glen Mulready, R-Tulsa and
Sen. Adam Pugh, R-Edmond, in conference.
• In August, the Governor signed SB 972, by Sen. Frank Simpson, R-Ardmore and Rep. Pat Ownbey, R-Ardmore, requiring the Oklahoma Health Care Authority to examine the feasibility of a state plan amendment to the Oklahoma Medicaid Program for diabetes self-management training.
• SB1171: the workforce apprenticeship bill, has been signed by the Governor.
The Policy and Legislative Committee has been working to meet all the objectives for FFY18, starting with the PM’s attendance to SILC Meetings to avoid the duplication of efforts and to keep the working relationship between the Councils and the Centers, to enhance the number of individuals served.
The Committee, also, collaborated with Oklahoma ABLE Tech and printed 300 posters for its new program, Adaptive Baby Care (ABC). This program provides equipment to parents with disabilities or physical limitations that increases the ease and safety of baby care tasks; the equipment is available for loan until the family is able to purchase the item or until they no longer need it.
Linda Jaco, presented the Program and the posters at the February 15th ORC quarterly meeting. The posters were disseminated through the DHS Mail Office, the OKTVR and the public in general. For more information about the ABC program, please visit http://www.okabletech-abc.org/
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The activities for FFY18 have also been a priority for the Committee and as a result, we have 20 Success Stories, from previous DRS or OKTVR Clients that are currently working or finishing their education, and that will be showcased in posters and flyers that will serve to educate Legislators, Senators and Representatives.
The ORC, was also represented by the PM in the DRS Public Hearings and Linda Jaco the Director for Sponsored Programs at the Department of Wellness – OSU, presented ORC’s letter of agreement in the Oklahoma City Public hearing, held on February 5, 2018.
In March, ORC participated in the 2018 People with Disabilities Awareness Day at the Capitol, and the PM provided information about the Council to the attendants from the ORC booth.
Also in March, the PM attended the presentation of the OK STABLE Program at the Capitol. The STABLE Account is an investment account available to individuals with disabilities, it allows the account owner to save and invest money without losing eligibility for certain public benefits program like Medicaid or SSI. The PM shared the information with the Committee and DRS at the committee and quarterly meetings, as it could be a huge advantage for DRS clients. The OK STABLE Account was launched on May 31st, 2018. For more information, please visit https://okstable.org/
Lastly, in an effort to educate and inform Legislators, Senators, Representatives and the public in general, the Policy and Legislative Committee created a Legislator Primer and a Success Story Flyer that included relevant information about Oklahomans with disabilities. The materials were disseminated at the Capitol in Oklahoma, the Hill in Washington D.C and with the public. See Appendix C, page 30, for a view of the Primer and Appendix D, page 31, for the Success Story Flyer.
SandraDisability: Macular Degeneration and Third Nerve Palsy in her left eye Counselor: Debbie Eagle
Sandra is a retired Nurse that likes to stay busy. She contacted DRS in 2015 after a fall caused complete blindness in one eye and macular degeneration limited the vision in her other. DRS has helped Sandra cope with her new reality through training. She has attended the Training Adult Program (TAP), Adult Blind Living Evaluation (ABLE), and the Hadley Institute for the Blind and Visually Impaired where she learned Braille and received orientation and mobility training.
JamesDisability: Depression; Avoidant Personality Disorder; ADD; Major Depressive Affective Disorder | Counselor: Valerie Rogers
James went from being married to separated, sleeping in a car and homeless over a period of time. He got started with DRS through a referral from Workforce. Valerie, with the McAlester office, provided him the much needed counseling and guidance to help him become a business owner.
James now owns his own repair technician shop where fixes screens on phones, equipment such as computers and other technological items. He loves his job.
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Transition CommitteeChairperson – Lori ChesnutDRS Liaison – Renee Sansom
Active participation on the Oklahoma Transition Council. Support DRS with statewide efforts to enhance transition activities and services for youth in secondary settings to increase successful employment outcomes.
Goal 5Collaborate with the DSA to address the utilization of in-demand occupation information during the career planning process as well as the enhancement of a job seeker page on the DSA website in accessible formats for all DSA consumers.
Committee Objectives – All Met
Objective 1-1
The ORC will continue to increase and update transition resource links on the DSA website.
Objective 1-2
The ORC will review DSA successful closure data for transition age youth to determine if there is a correlation between agency closures and demand occupations.
Objective 1-3
The ORC will promote and share in demand occupations that could be a potential job match for consumers.• The ORC will disseminate the information to DSA staff, including VR Counselors.
• The DSA Business Service team will use the in demand occupation data to make connections to local businesses.
Objective 1-4
The ORC will promote the use of the Career Index Plus. DSA to share information regarding the Career Index Plus with VR counselors and clients. Also through listservs• WINTAC has hosted a series of webinars regarding the Career Index Plus (CIP). The CIP is an easy to use
application. It is accessible and includes videos. VR counselors need to understand the purpose of the CIP and the importance it relates to the comprehensive assessment.
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Goal 6Develop and conduct a needs assessment of individuals with disabilities for transition career services and pre-employment transition services, including services coordinated with transition services provided under IDEA with a Note of: This goal will satisfy the final requirement listed in the VR Services portion of the Unified State Plan – Description – Statewide Assessment.
Committee Activities – All Met
Activity 1
The ORC will invite the regional transition teams to share information (via a one pager, virtually, in person, etc.) regarding the progress of their team plans, including best practices, at the quarterly ORC meetings.
Activity 2
The DSA Transition Coordinator will share Indicator 14- Post-School Outcome reports provided by the Oklahoma State Department of Education, Special Education Services with the committee.
Activity 3
The ORC will support participation of the Oklahoma Transition Council (OTC) including its collaboration with National Centers- National Technical Assistance Center on Transition (NTACT).
Activity 4
The ORC will highlight Success Stories of transition students with legislators in each region.
Activity 5
The ORC will annually review the State Department of Education, Special Education Child Count Data to study trends and report to DSA in order for the DSA to have an awareness of future needs of both consumers and personnel.
Activity 6
The ORC will collaborate with the DSA Process Improvement staff to expand and refine the needs assessment instrument to determine the needs of youth.
Activity 7
The DSA will conduct a needs assessment to determine the needs of youth, including partnering with parent groups in an effort to reach more parents and share the results in a final report.
Activity 8
The ORC will utilize the needs assessment on transition services final report in the next state planning update.
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Transition Committee Report
The Transition Committee has been working closely with the Oklahoma Transition Council (OTC), to ensure the DRS Counselors have the latest information regarding transition to serve their clients. The PM has is part of the Council and attends the monthly meetings.
During the 2017 OTI, the ORC PM together with Claudia Otto did a presentation on Transition 101 for Hispanic Parents in Spanish.
In an effort to follow up with the Transitions Teams in the State, the Committee invited the Norman Transition team to present at ORC’s February Meeting. Marcie Stickney and Megan Curry were in charge of the presentation and responded to the Council’s questions about transition.
In addition, the Committee’s Chair shared the results of the Indicator 14 – Post School Outcome report and Special Education Child Count Data to the Committee and DRS, to ensure the DSA is aware of the needs of both the consumers and the personnel.
The Committee also provided DRS with resources on Transition Section for website.
Lastly, the Committee determined, after getting the data from DRS, that Objective 1.2 had no Correlation between the DSA’s Closures and the Demand Occupations as listed in the Workforce Website. As a result, Objective 1.2 and 1.3 will be shared with the Employment Committee and they will continue to work on them for the next Fiscal Year if applicable.
During FFY18, the OKDRS PI Unit and the Transition Committee conducted a survey to identify service needs of transition aged youth in the State of Oklahoma, by surveying the parents and guardians of youth with disabilities who are being served by the Oklahoma Department of Rehabilitation Services (OKDRS), or who have applied for services from OKDRS. During April of 2018, the survey was mailed to 1,053 parents/guardians of DRS applicants or clients under the age of 18. Valid responses were received from 341 parents or guardians resulting in a response rate of 32.4%. For the population on the whole, this is enough to be considered representative at 95%, +/- a 5% margin of error.
The following are some of highlights of the final report: • 73.0% of parents/guardians feel they are knowledgeable about transition planning;
• 66.6% reported their child is an active participant in their annual Individualized Education Program (IEP) meeting at their school (20.3% reported somewhat active);
• 93.4% reported discussing a future career and/or employment with their child;
• 89.3% reported discussing college or other vocational training with their child;
• 79.6% of parents/guardians reported their child knows how their disability affects their ability to learn and work;
• 52.3% of parents/guardians have concerns regarding how their child may be treated in a work environment;
• 41.3% reported their child had experience filling out a job application and 44.6% having a paid job;
• Only 21.7% reported their child had experience creating a resume
FFY2018 ANNUAL REPORT
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• 93.2% of respondent parents/guardians agree with the statement, “I want my child to live independently,” but only 55.9% agree their child is capable of living independently;
• 90.8% of respondent parents/guardians agree that they want their child to have full-time employment, however only 75.7% agree their child is capable of this;
• 55.0% agree that their child has clear future career goals, but 93.8% agree that they support their child’s future goals.
• Via a means comparison, parents/guardians rated help paying for college or career tech as their child’s highest need (4.26 mean), with help in finding a job that matches their interests and skills the second highest (4.20 mean), and help gaining job experiences as the third highest need (4.19 mean);
• Parents/guardians rated the need for special equipment and devices to help with reading, speaking, hearing, or using a computer as the lowest need (2.25 mean) and help starting their own business as the next lowest (2.68 mean);
• 90.6% of respondent parents/guardians of youth in service status are satisfied with the services their child is receiving from DRS.
Methodology
This is the third survey in a series conducted by OKDRS in cooperation with the ORC that sought to obtain information regarding service needs of youth with disabilities to meet the requirements of the Rehabilitation Services Administration (RSA mandated Statewide Assessment. This survey of parents/guardians of youth with disabilities focused on the parent’s goals and expectations for their children and their knowledge and level of involvement in their child’s training and search for employment.
The target population for the survey included the parents or guardians of 668 DRS applicants and clients in delayed or eligible status who were under the age of 18 and the parents or guardians of 385 clients in service status under the age of 18. During April of 2018, surveys were mailed to all 1,053 parents/guardians that met the criteria. The surveys included letters of intent and postage-paid return envelopes.
Valid responses were received from 341 parents or guardians resulting in a response rate of 32.4%. This is enough to be considered representative at 95%, +/- a 5% margin of error. Broken down by case status, valid responses were received by 220 parents or guardians of DRS youth applicants and clients in delayed or eligible status. This is enough to be considered representative at 95%, +/- a 5.41% margin of error. Valid responses were received by 121 parents or guardians of DRS youth in service status. This is enough to be considered representative at 95%, +/- a 7.39% margin of error. Given the typical response distributions, a slightly higher margin of error can be tolerated for the survey results.
Frequency distributions were calculated for the entire population and are included as the first portion of the results section of this report. The last portion of the results section includes statistically significant differences among the parent/guardian responses calculated using Pearson Chi-square statistics. Crosstabs were calculated to look at the differences in responses for the parents/guardians of youth based on the child’s status with DRS and whether the child had a recorded disability status of a cognitive, psychosocial, or other mental impairment.
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Methodology (continued)
It is important to note that some factors could affect a youth’s service status including disability priority group or for those in application status, whether the youth has a disability that would make them eligible for services. As a result, outside factors could be responsible for the presence of statistically significant differences in the opinions of the parents of youth not in service status from those in service status.
Employment CommitteeChairperson – Jen RandleDRS Liaison – Fatos Floyd
With an increased emphasis on employment under the new Workforce Innovation and Opportunity Act (WIOA), this committee will work together to strengthen coordination with employment and training services for individuals with disabilities who are job seekers.
Goal 7The ORC will collaborate with DSA to pro-actively promote Job Readiness and evidence based supported employment and education to increase employment and education rates.
Committee Objectives – Not Met
Objective 1-1 (see explanation in the Employment Committee Report)
Develop a one page document or tool kit involving job readiness and soft skills information to meet the needs of employers.
Committee Activities – One Change, Others Met
Activity 1 (changed, see explanation in the Employment Committee Report)
Develop an Employers Speakers Bureau (ESB)
Activity 2
Support Department of Mental Health and DSA Individual Placement Support (IPS) Model.
Activity 3
Gather Data for IPS to review potential DSA policy changes.
FFY2018 ANNUAL REPORT
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Employment Committee Report
The Employment Committee in FFY18 had several separations that made it impossible for Objective 1.1 to be met. This objective has been included in FFY19 Strategic Plan and will be continued then.
In terms of activities, the Committee decided to change Activity 1 and join DRS in the Business Advisory Council (BAC). The BAC, is a Council that gathers Employers, DRS and other Agencies that work with people with disabilities, to help organize Career Fairs where DRS clients can apply for jobs and practice their interview and soft skills.
BAC meets at three different locations: Oklahoma City, Lawton and Tulsa; each Council has different members but they are all key employers in their community and they hold Career or Job Fairs at different times in the year.
During the job fairs, there is personnel assisting the clients with their resumes and doing mock interviews to give them pointers on how to best present themselves to the employers.
ORC is helping the DRS Business Services Unit, coordinate through BAC the 2019 Fall Career Fair in OKC.
The Employment Committee has also supported IPS through the year. The PM attended the IPS International meeting in Franklin, Tennessee on May 22nd and 23rd, along with Mark Kinnison, DRS VR Division Administrator and Linda Gerber, VR Counselor.
The PM also completed the IPS Course for Vocational Rehabilitation Counselors in August of 2018, and now can give more information to DRS about IPS if necessary.
ORC was a Sponsor for the Oklahoma IPS 2018 Summit; the activity was held at the Oklahoma Credit Union House in Oklahoma City, on October 12, 2018.
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FFY18 in NumbersThe DSA reported the following information for FFY18:• 1,227 cases had successful closures
• 2,194 cases were closed without employment after receiving services
• 1,583 new applications were received which decreased by 28% drop
• 4,485 plans were written in the year
• 13% closed as an applicant (492 applicants)
• 0% closed from delayed/wait list status
• 19% closed after eligibility, before services (1,072 applicants)
• 58% closed after services were initiated (2,173 applicants)
Successful Closures 1,227 vs. Unsuccessful Closures 3,758
• Average days in Application Status: 30 days
• Average months in eligibility: 1.7
• Average months receiving services: 33 months
• Average months in delayed Status 7.4
FFY2018 ANNUAL REPORT
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Cost Per Closure Type
• Average cost per Successful Closure $10,317
• Average cost per Closed Other (with IPE) $4,447
Federal Fiscal Year 2018, was another tremendous success for Oklahoma VR in terms of getting SSI/SSDI recipients off of the disability rolls. 211 individuals were able to complete at least nine months of substantial gainful activity level earnings, which resulted in SSA reimbursement revenue for the agency.
These 211 lives were changed for the better thanks to the individualized plans for employment developed by DRS rehab counselors. $2,303,272.55 in revenue came back to the agency from SSA in reimbursement for the cost of these VR cases. SSA estimates $7 in savings for every $1 reimbursed to VR! (This nationwide estimate is based on benefits that would have been paid over a lifetime if someone were never able to work.)
Order of Selection Information
The DSA was under an Order of Selection for the FFY18.
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APPENDIX A: Oklahoma Rehabilitation Council Members
Ricky DeRennauxPresident / CEO, Tech-Now Inc.621 Brookwood Dr.Oklahoma City, OK 73139(405) [email protected]
Bill DunhamArea Clinic Manager, AmputeeEmpowerment Regional CoordinatorHanger Clinic, Oklahoma Clinics6052 South Sheridan RoadTulsa, OK 74145(405) [email protected]
Kelli Bates Regional Staffing Manager, Galt Foundation312 NW 13th StreetOklahoma City, OK 73103(405) [email protected]
Lori Chesnut Secondary Transition Specialist,Special Education ServicesOK State Department of Education2500 N. Lincoln Boulevard, OK 73105(405) [email protected]
Deidra Edwards Information and Training Specialist, Oklahoma Parents CenterPO Box 512Holdenville, Oklahoma 74848(918) [email protected]
Audrey FarnumStaff Attorney / Administrative Hearing Office, Oklahoma Tax Commission3700 N. Classen Blvd.Oklahoma City, OK 73118(405) 319-8507
Oklahoma Rehabilitation Council Members
From left to right, back row: Donna Sanders, Rod Van Stavern, Tim Yeahquo, Wade Walters, Jeff Newton, William Ginn, Kelli Bates, Renee Sansom, Tina Calloway, John Ringlero
Left to right, middle row: Rick DeRennaux, Linda Jaco, Jen Randle, Tracy Brigham, Theresa Flannery, Deidra Edwards, Suzanne Williams, Fatos Floyd, Carolina Colclasure
Left to right, front row: Audrey Farnum, Lori Chesnut, Shelby Gladden, Melinda Fruendt
Not pictured: Valerie Thompson, Vikki Walls, Amy Martin, Bill Dunham.
FFY2018 ANNUAL REPORT
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Theresa FlanneryCommunity Resources and Compliance Director, Dale Rogers Training Center2501 North Utah,Oklahoma City, OK 73107(405) 946-4489 x [email protected]
Melinda Fruendt Director, Department of Rehabilitation Services3535 WN 58th Street, Ste 500Oklahoma City, OK 73112-4824(405) [email protected]
William Ginn CAP Director, Office of Disability Concerns2712 Villa PromOklahoma City, OK 73107-2414(405) 521-3756 [email protected]
Shelley GladdenFinancial Loan CoordinatorOklahoma ABLE Tech 1514 W Hall of Fame Stillwater, OK 74078 (405) 744-4254 [email protected]
Amy MartinVR Specialist, Department of Rehabilitation ServicesWeatherford Office (580) [email protected]
Jeff NewtonTransition Specialist , Oklahoma City Public Schools900 N Martin Luther King Blvd.Oklahoma City, OK 73117(405) [email protected]
Jen RandleYouth Advocacy & Training Coordinator, Oklahoma Developmental Disability Council 2401 NW 23rd St., Suite 74Oklahoma City, OK 73107(405) [email protected]
Donna SandersBrookwood Center Manager, Oklahoma Employment Security Commission9210 S. Western Ave., Suite 9-AOklahoma City, OK 73139(405) [email protected]
Valerie ThompsonPresident & CEO, Urban League of Greater Oklahoma City Inc3900 N Martin Luther King Oklahoma City, OK 73111(405) 424-5243 x [email protected]
Vikki Walls Chair of the Oklahoma Statewide Independent Living Council (SILC)3535 NW 58th St., Suite 480Oklahoma City, OK 73112405-951-3581
Wade WaltersVS Specialist, Department of Rehabilitation321 S. Third, Suite 2BMcAlester, OK. 74501-5410(918) [email protected]
Suzanne WilliamsProgram Manager, Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS)1200 NE 13th StreetPO Box 53277Oklahoma City, OK. 73152(405) [email protected]
Tim YeahquoDirector, Cheyenne and Arapaho Tribes Vocational Rehabilitation100 Red Moon CircleConcho, OK 73022(405) [email protected]
Oklahoma Rehabilitation Council StaffCarolina ColclasureProgram Manager Oklahoma Rehabilitation Council3535 NW 58th St., Suite 500 Oklahoma City, OK 73112 (405) 951-3579 [email protected]
Linda Jaco, MSAssociate Director andDirector of Sponsored ProgramsDepartment of Wellness – Oklahoma State University1514 W. Hall of FameStillwater, OK 74078(405) 744-9864(800) 257-1705 (v/tty)(405) 744-2487 (fax)[email protected]
Dawn AaronAdministrative AssistantOklahoma Rehabilitation Council1514 W. Hall of FameStillwater, OK 74078Phone : (405) 744-9748Fax : (405) [email protected]
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VR VS
CLOSED Transition Adults Transition Adults
County Cases Avg Case Cost Cases Avg Case Cost Cases Avg Case Cost Cases Avg Case Cost
Adair n/a n/a 1 $574 n/a n/a 1 $5,810
Alfalfa n/a n/a 1 $14,679 n/a n/a n/a n/a
Atoka 6 $9,274 4 $8,686 n/a n/a n/a n/a
Beaver n/a n/a n/a n/a n/a n/a n/a n/a
Beckham 1 $384 6 $8,476 n/a n/a n/a n/a
Blaine 2 $3,774 4 $18,644 n/a n/a n/a n/a
Bryan 2 $5,377 5 $17,758 n/a n/a 3 $5,609
Caddo 2 $13,671 11 $6,932 n/a n/a 1 $15,586
Canadian 11 $7,556 13 $20,643 n/a n/a 1 $1,049
Carter n/a n/a 4 $10,584 n/a n/a 2 $4,198
Cherokee n/a n/a 3 $7,130 1 $14,819 2 $12,972
Choctaw 1 $15,749 2 $3,728 n/a n/a n/a n/a
Cleveland 8 $9,851 41 $12,233 n/a n/a 3 $19,626
Coal 5 $6,817 1 $31,295 n/a n/a 2 $23,419
Comanche 12 $10,566 17 $9,593 1 $28,867 2 $3,700
Cotton n/a n/a 1 $12,438 n/a n/a n/a n/a
Craig 3 $6,560 n/a n/a n/a n/a n/a n/a
Creek 8 $2,970 15 $12,828 n/a n/a 1 $3,590
Custer 1 $540 5 $8,749 n/a n/a 1 $429
Delaware 2 $9,304 3 $10,534 n/a n/a 1 $6,318
Dewey n/a n/a n/a n/a n/a n/a n/a n/a
Ellis n/a n/a 1 $12,899 n/a n/a n/a n/a
Garfield 13 $11,158 19 $6,975 n/a n/a 2 $6,196
Garvin 2 $7,903 5 $11,242 n/a n/a n/a
Grady 1 $23,268 9 $8,244 1 n/a 1 $3,352
Grant n/a n/a n/a n/a n/a n/a n/a n/a
Greer 2 $7,259 4 $15,424 n/a n/a n/a n/a
Harmon n/a n/a n/a n/a n/a n/a 1 $864
Harper n/a n/a 1 $20,963 n/a n/a n/a n/a
Haskell 8 $3,481 5 $25,359 1 $0 1 $14,611
Hughes 2 $10,374 4 $9,039 1 $25,242 2 $9,328
Jackson 1 $9,809 9 $15,112 n/a n/a 1 $12,852
Jefferson n/a n/a n/a n/a n/a n/a 1 $2,928
Johnston 1 $5,381 2 $12,687 n/a n/a n/a n/a
Kay 1 $2,168 6 $12,878 n/a n/a n/a n/a
Kingfisher 3 $5,402 3 $20,891 n/a n/a 1 $10,163
Kiowa 3 $3,381 2 $23,944 n/a n/a n/a n/a
Latimer 2 $4,632 4 $9,829 1 $11,343 n/a n/a
APPENDIX B: Cost Breakdown by County
FFY2018 ANNUAL REPORT
VR VS
CLOSED Transition Adults Transition Adults
County Cases Avg Case Cost Cases Avg Case Cost Cases Avg Case Cost Cases Avg Case Cost
Le Flore 2 $3,630 10 $4,635 2 $3,473 n/a n/a
Lincoln 4 $7,343 3 $6,999 n/a n/a n/a n/a
Logan 1 $18,839 9 $11,279 n/a n/a n/a n/a
Love n/a n/a 2 $1,208 n/a n/a 1 $2,509
Major 3 $8,584 1 $8,208 n/a n/a n/a n/a
Marshall 12 $4,158 2 $5,341 n/a n/a 1 $7,314
Mayes 8 $2,825 3 $10,136 1 $34,419 1 $9,944
McClain 2 $32,249 6 $12,582 1 $2,896
McCurtain 3 $27,558 6 $14,089 n/a n/a 1 $8,240
McIntosh n/a n/a 1 $11,458 n/a n/a 1 $8,316
Murray 1 $2,791 3 $9,368 n/a n/a 3 $1,351
Muskogee 2 $15,077 7 $6,979 n/a n/a 12 $7,296
Noble 2 $11,572 2 $1,900 n/a n/a n/a n/a
Nowata 1 $6,411 1 $4,837 n/a n/a n/a n/a
Okfuskee n/a n/a n/a n/a n/a n/a n/a n/a
Oklahoma 72 $8,953 211 $10,383 4 $15,332 6 $7,611
Okmulgee n/a n/a 4 $3,634 n/a n/a 1 $9,370
Osage 7 $11,825 3 $5,217 n/a n/a n/a n/a
Ottawa n/a n/a 9 $9,091 n/a n/a n/a n/a
Pawnee 3 $6,464 n/a n/a n/a n/a n/a n/a
Payne 3 $4,534 9 $8,042 n/a n/a 1 $55,082
Pittsburg 7 $12,890 10 $12,804 n/a n/a 1 $4,751
Pontotoc 12 $6,566 10 $10,787 n/a n/a 1 $13,246
Pottawatomie 3 $11,727 4 $4,276 n/a n/a 1 $4,021
Pushmataha 3 $7,004 n/a n/a n/a n/a n/a n/a
Roger Mills 1 $6,898 1 $7,252 n/a n/a n/a n/a
Rogers 10 $9,388 17 $14,160 n/a n/a n/a n/a
Seminole 1 $1,967 4 $5,168 n/a n/a 1 $1,248
Sequoyah 1 $128 2 $8,778 n/a n/a 3 $4,457
Stephens 2 $13,327 4 $17,803 n/a n/a 4 $5,199
Texas n/a n/a 2 $51,858 n/a n/a n/a n/a
Tillman n/a n/a n/a n/a n/a n/a n/a n/a
Tulsa 78 $8,524 152 $10,452 4 $36,166 17 $5,516
Wagoner 3 $5,354 9 $10,148 1 $41,555 3 $5,515
Washington 9 $8,201 12 $9,343 n/a n/a n/a n/a
Washita n/a n/a 4 $34,360 n/a n/a n/a n/a
Woods 2 $18,132 2 $3,222 n/a n/a 1 $467
Woodward 2 $16,488 6 $9,342 n/a n/a n/a n/a
Grand Total 363 $8,539 742 $10,917 19 $20,671 90 $7,569
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APPENDIX C: Legislative Primer
The Oklahoma Department of Rehabilitation Services (OKDRS) delivers quality services to Oklahomans with disabilities, increasing opportunities to achieve productivity and independence.
People with disabilities WANT to work!
In Oklahoma, has a disability. Oklahomans with disabilities are poor at a higher rate than Oklahomans without disabilities. 72.9% of Oklahomans age 16 and over with disabilities were NOT in the labor force, compared to 29.5% of those without disabilities.
1 in 6Dear Legislator, are you aware of these facts?
In FFY 2017, DRS successfully placed 2,014 clients in employment by individually overcoming work-related barriers. This unique partnership strives to provide Access to ALL under the Workforce Innovations and Opportunity Act (WIOA) and the OK Workforce System, ultimately increasing household wealth and independence for Oklahomans with disabilities.
The poverty rate among individuals with disabilities in Oklahoma is 27.4%, compared to 13.7% among individuals without disabilities.
With this small card, we want to introduce, or re-introduce you to the Oklahoma Rehabilitation Council (ORC). ORC’s mission, as a partner with the Oklahoma Department of Rehabilitation Services (DRS), is to assure the services of DRS are of high quality leading to employment of individuals with disabilities. Additionally, ORC facilitates consumer education and empowerment.
For more information, please review our 2017 Annual Report online @ http://orc.okstate.edu or contact us. Thank you.
There are a number of barriers that pose a challenge to finding and maintaining successful employment for an individual with a disability. The U.S. Bureau of Labor Statistics reports significant barriers as: lack of education or training; lack of transportation; the need for special features (accommodations) at the job; the disability itself; and difficulty completing work duties because of their disability.
Yet, people with disabilities unanimously report they WANT to work and be independent, productive citizens who can make a meaningful contribution to society! What is the solution?
Naturally, the solution will be different for each individual. However, many options do exist in today’s society to overcome employment-related barriers – thereby providing a career opportunity for ALL. Successful solutions include: new or modified equipment; physical access changes to the workplace; technological access changes to the workplace; policy changes to the workplace; changes in work tasks; job structure; access to bus routes; changes in communication or information sharing; training; additional education; work from home; flexible work schedule; temporary and/or part time employment.
The mission of OKDRS in partnership with the Oklahoma Rehabilitation Council (ORC) is to assure a high quality of service provision that results in employment of individuals with disabilities.
Renee Sansom, Program Manager3535 NW 58th Street, Suite 500Oklahoma City, OK 73112(405) [email protected]
FFY2018 ANNUAL REPORT
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S U C C E S S S T O R I E S
Oklahoma Rehabilitation Council • 3535 N.W. 58th Street, Suite 500 • Oklahoma City, OK 73112800.569.7974 | 405.951.3579 V/TTY | www.orc.okstate.edu
Presenting the following success stories – just several of many – as evidence of ORC’s mission “to provide true consumer involvement into the current and future vocational rehabilitation process.” To view more stories, go to orc.okstate.edu/success
CARLOS – LAWTON – PEER MENTOR – VR
MICHAEL – LINDSAY – TRUCK DRIVER – VS
Carlos is a peer mentor working at OU Medical Center as a volunteer while he is currently working on obtaining his Bachelor’s Degree in Psychology. He has certifications in peer mentoring with OU Medical Center, United Spinal and Reeve Foundation.
Carlos was involved in a car accident in 2013 and was hit by a drunk driver, which left him paralyzed. He had an injury of an incomplete C6, but is able to utilize his upper body. He competes for Cross Fit and spends his spare time at school and in the gym.
Carlos received services from the Comanche and Apache Tribal VR programs as well as DRS. He utilized both agencies for his financial burden with tuition and books for school at Cameron University, his wheelchair parts, his modified van and driving school. Carlos has a huge amount of support from his family and he continues to be grateful and have a positive attitude.
The Oklahoma Rehabilitation Council (ORC) works in partnership with the Oklahoma Department of Rehabilitation to serve Oklahoma citizens with disabilities through information sharing and advocacy efforts which promote employment.
Successful employment levels the playing field for individuals with disabilities by allowing them to become tax paying citizens and function independently.
In FFY 2017, DRS successfully placed 2,014 clients in employment.
Please take a moment to review the client success stories which we have prepared for you. We urge you to support legislative efforts that advance services and programs which will ensure high quality and lead to the employment of more Oklahomans with disabilities. We are happy to answer any questions you may have and encourage you to contact us if you have any constituents who can benefit from the services of ORC!
Michael makes his living driving an 18-wheeler and began having vision problems. After 30 years of driving, his upcoming Department of Transportation (DOT) physical was causing him great concern. It was going to be devastating for his family if he couldn’t pass the physical to keep his job. He was told by the doctor that he had cataracts and would need to have surgery.
Michael knew he wouldn’t have the money for surgery due to financial burdens already incurred from taking care of his wife’s health. The eye doctor in Lindsay referred Michael to Gladys
Monroe at the DRS office in Ada, OK. Gladys works in the Visual Services office and she helped Michael with needs related to his surgery. The services, surgery and recovery began, and ended, within 3 months. Michael passed the DOT exam and kept his job.
MICAH – ALLEN – CHILD DEVELOPMENT – TRIBAL VRMicah was born with Down Syndrome. He applied for services after he graduated from high school and together with his counselor and the Chickasaw Nation Child Development Center, a position was created for Micah and he is responsible for cleaning the center’s large amount of laundry. Micah worked with job coaches for months to learn his new job and he is able to do his job on his own each day.
Micah states “I like my job. I have made a lot of friends”
I N P A R T N E R S H I P W I T H
M O R E S U C C E S S S T O R I E S
Oklahoma Rehabilitation Council • 3535 N.W. 58th Street, Suite 500 • Oklahoma City, OK 73112800.569.7974 | 405.951.3579 V/TTY | www.orc.okstate.edu
ZACHARY – GUYMONBANK TELLER – VR
CHARLES – TULSAPHYSICIAN – VR
Zachary was raised in Guymon, Oklahoma, and has a close relationship with the community. Due to an accident that occurred to his shoulder and hand, he lost some utilization of his right hand and writing was very difficult.
After the accident, Zachary had to re-learn the basics of everyday living:
typing, writing and shaking hands. He completed his degree from OSU in Agriculture Economics and DRS assisted him with school finances and provided a computer to help him with writing for college.
Zakary now works for the Bank of the Panhandle in Guymon, OK as a loan officer. He has been there a little over a year and is doing well financially and physically to only be 23 years old. He especially loves that he is giving back to the community of Guymon who supported him when he needed it the most. He says, “I have overcome pain, and accepted the challenge of my situation. I use it as a reason to be better.”
Charles is a diabetic and has dyslexia but he didn’t let that stop him from becoming a doctor. Charles is currently employed at Northeastern Health Services as a 1st year
resident in Tahlequah, OK.
He graduated in 2012 with a B.S. in Biology from Cameron University in Lawton, OK. He graduated in May 2017 from OSU-CHS in Tulsa with his Doctorate in Osteopathy.
“DRS helped me meet my educational goals, which allowed me to match into the Family Medicine Program in Tahlequah after doing clinical rotations in family medicine.”
“DRS has also helped me overcome financial barriers to education, alerting me to resources that are available for people with dyslexia and help obtaining medical supplies.”
Charles has a huge supporter, his wife, also pictured. He states “through education, I was able to reach my goal of becoming a Doctor of Osteopathy. I will be able to support my family financially and give back to the underserved in Oklahoma by practicing in rural areas.”
I N P A R T N E R S H I P W I T H
CHRISTI – BARTLESVILLE ASSISTANT MANAGER – VR
Christi was diagnosed with anxiety back in 2008 and she had extreme panic attacks and she wouldn’t leave her house. She finally got her anxiety and other disorders under control with the help of DRS and her counselor, Krista McKelvin. She attended Culinary Tech School at OSU-Okmulgee and graduated with honors
in December 2016 with a 3.7 GPA. Christi states that “Krista was a huge help.”
OSU-Okmulgee helped her find a job since doing so is part of the class, but without DRS help, Christi would not have been able to afford the schooling plus all of the supplies and kits needed. Christi is now employed where she did her internship for 12 weeks at Reasor’s Bakery in Tulsa.
ERICA – MEEKERPARA PROFESSIONAL – TRANSITION
Erica graduated from Meeker High School and soon began working as a para professional for the 5 Star Inter-local Coop and her worksite is Meeker Public Schools. Her Special Education teacher, Troylene Kinnamon asked if she was interested in the position, she interviewed and then was asked to fill the opening as an on-the-
job training. Erica exceeded all expectations and has been hired as a full time employee. Erica was terrified of losing benefits, but with the help of counseling from the Social Security Benefits Counselor and Brenda Gossett at DRS, she maintains her ability to be successfully employed and loves her job.
Erica comments, “I enjoy my job. It makes me happy and I get to still see my friends working and gaining knowledge.”
Erica’s supervisor says: “Erica knows what to do, she is never late, works every day, loves her job, has self-pride and is very responsible.”
APPENDIX D: Success Stories Flyer
32
APPENDIX E: Sponsorship Activities
Foster Walk Sponsorship
2018 IPS Summit Sponsorship
FFY2018 ANNUAL REPORT
33
October 25, 2018
On behalf of the members of the Oklahoma Rehabilitation Council (ORC), we proudly present you with this 2018 Annual Report. It is the intent of the Council to have this annual report be a summary of the activities undertaken by the ORC during the past year. Council members are extremely proud to work with and advise the Department of Rehabilitation Services and to represent the voice of the consumer.
During FFY18, the Department of Rehabilitation Services received 4,485 new applications and 1,227 people completed Individual Plans for Employment and were successfully rehabilitated. The ORC would like to congratulate Oklahoma’s Department of Rehabilitation Services (which includes both Vocational Rehabilitation and Visual Services) in providing superior services statewide to individuals with disabilities. These accomplishments would not have been achieved without the dedication of the entire DRS staff who worked diligently to provide quality services that enhance Oklahomans with disabilities excellent career opportunities.
The ORC’s five standing committees (Program and Planning, Executive, Employment, Policy & Legislative and Transition) continue to work with DRS on major program issues as has been expressed in this report. Several members of the ORC continue to grow their understanding of disability concerns by attending national training and education opportunities, which increases the knowledge, skills, and abilities to improve the overall effectiveness of the Council. This effectiveness was brought to bear over the past few years, throughout Oklahoma and while in Washington D.C., when the Council in partnership with DRS actively provided critical information and support to Oklahoma’s federal legislators. ORC and DRS provided them with the concerns and policy options related to the reauthorization of the Rehabilitation Act and advised on issues related to Workforce Innovation and Opportunity Act. The council continues to focus on understanding the law and appreciates all the support DRS is providing to ensure we are more aware how this law will impact consumers.
It has been an honor and privilege to serve as Chair of the Oklahoma Rehabilitation Council and I am excited to continue to serve in this capacity through 2019. The ORC members are a diverse and dedicated group who take their advocacy role seriously and are honored to partner and provide leadership to the Department Rehabilitation Services and its consumers.
Respectfully,
Lori Chesnut, Chair
Oklahoma Rehabilitation Council 3535 NW 58th St., Suite 500 Oklahoma City, OK 73112
Phone: 405-951-3579 Toll Free: 1-800-569-7974
Fax: 405-951-3532October 19, 2018
APPENDIX F: Support Letters
34
Oklahoma Departmentof Rehabilitation Services
Empower Oklahomans with Disabilities
Executive Director Melinda FruendtCommissioners Emily Cheng, April Denahy and Jace Wolfe
3535 NW 58th Street, Suite 500, Oklahoma City, OK 73112 | Office: 405-951-3400 | Fax: 495-951-3529
www.okdrs.gov
October 19, 2018
Oklahoma Rehabilitation Council Members,
The Oklahoma Department of Rehabilitation Services (ODRS) is a dynamic agency committed to service quality and excellence. This excellence requires building successful relationships and a system of high performance. The successful partnership ODRS has sustained over the years with the Oklahoma Rehabilitation Council (ORC) has resulted in Oklahomans with disabilities attaining a high quality of life through the provision of quality services leading to quality employment outcomes and independence.
The mission of the Oklahoma Department of Rehabilitation Services is to deliver access and quality services to Oklahoman’s with disabilities. The purpose is to model Access for All in the disability employment community. The support, guidance, and commitment of the ORC remains critical to our agency by providing input on state and national policy issues and other key issues related to vocational rehabilitation services.
The ORC excels in formulating and executing strategies all while focusing on the future. The membership provides visionary thinking and planning and is able to turn visions into actual action. The partnership between ODRS and ORC is long-standing and will be sustainable into the future with the same commitment and dedication as in the past.
Thanks for another great year of partnership!
Sincerely,
Melinda Fruendt, Director Oklahoma Department of Rehabilitation Services
APPENDIX F: Support Letters (continued)
FFY2018 ANNUAL REPORT
35
Empower Oklahomans with Disabilities
Executive Director Melinda FruendtCommissioners Emily Cheng, April Denahy and Jace Wolfe
3535 NW 58th Street, Suite 500, Oklahoma City, OK 73112 | Office: 405-951-3400 | Fax: 495-951-3529
Oklahoma Departmentof Rehabilitation Services
www.okdrs.gov
November 5, 2018
Oklahoma Rehabilitation Council 3535 NW 58th Street, Suite 300 Oklahoma City, OK 73112
Dear Oklahoma Rehabilitation Council Members,
I would like to express my sincere appreciation to the Oklahoma Rehabilitation Council (ORC) for its outstanding collaboration, and partnership with the Oklahoma Department of Rehabilitation Services (OKDRS).
During the past year, ORC has been actively involved in participating in our Policy and Re-engineering Committee, which is improving and streamlining OKDRS Policy and Procedures. The ORC is involved in many activities including Job Seekers Success Stories, Statewide Assessment, implementation of WIOA, and development of the State Plan and Workforce Initiatives for OKDRS.
The ORC continues to be involved in projects such as Disability Awareness Day and various activities involving youth in transition services and activities. The ORC partners with OKDRS to continuously improve relations with consumers as well as other groups that provide services to Oklahomans with disabilities.
I would like to thank Carolina Colclasure for her work and increased involvement with the Division of Vocational Rehabilitation. I look forward to working with the ORC next year and for many years to come.
Sincerely,
Mark Kinnison, Division Administrator Vocational Rehabilitation
APPENDIX F: Support Letters (continued)
36
Oklahoma Departmentof Rehabilitation Services
www.okdrs.gov
October 24, 2018
Oklahoma Rehabilitation Council3535 NW 58th Street, Suite 300Oklahoma City, OK 73112
Attn. Carolina Colclasure
Oklahoma Rehabilitation Council Members:
It is a pleasure to submit this letter of support for the Oklahoma Rehabilitation Council. I have been with the Oklahoma Department of Rehabilitation Services for many years and in many roles working alongside the Council.
The Oklahoma Department of Rehabilitation Visual Services Division is pleased to have a partnership with ORC in support of individuals who are blind and visually impaired. It is vital to continue advocacy and awareness to promote independence and employment of these individuals. The ORC has played a continuous and important role in events such as Disability Awareness Day, job fairs, conferences and joint partner meetings, as well as, maintaining membership on committees such as the Oklahoma Transition Council and the Independent Living Council. Remaining active in organizations and in the community assists OKDRS and Oklahomans who are blind and visually impaired to live the lives they desire.
The ORC, in partnership with OKDRS, is so important in ensuring individuals with disabilities are represented well in Washington, D.C. The ORC involvement in House and Senate visits assists in promoting positive relationships between the consumers, the agency and the legislators.
Additionally, the Council’s knowledge of legislation and the Rehabilitation Act helps to provide the advocacy that Oklahoma consumer’s need on a state and national level.
Please accept my thanks on behalf of the Oklahoma Department of Rehabilitation Visual Services Division for the work the ORC does in community education, advocacy and support of individuals with disabilities in Oklahoma.
Sincerely,
Tracy Brigham, MBS, LPC
Division Administrator, Visual Services
APPENDIX F: Support Letters (continued)
Empower Oklahomans with Disabilities
Executive Director Melinda FruendtCommissioners Emily Cheng, April Denahy and Jace Wolfe
3535 NW 58th Street, Suite 500, Oklahoma City, OK 73112 | Office: 405-951-3400 | Fax: 495-951-3529
FFY2018 ANNUAL REPORT
37
LyndsiDisability: Orthopedic | Counselor: Tim Holt
Lyndsi was injured while she was in High School, and because of it, she needed a sedentary career field. Once she graduated, and in order for her to have a successful employment outcome, she needed to obtain a higher education degree.
Lyndsi attended Southeastern Oklahoma State College where she received a Bachelor’s Degree in the Health Field. When she graduated, she was hired at the Choctaw Nation as an Elder Advocate where she supports Native American elders who are physically, emotionally and/or self-neglected.
KennethDisability: Learning Disability | Counselor: Mary Ross, Tribal, Cherokee Nation VR
Kenneth reached out to the Cherokee Nation Employment Program for help to find a job. There, his Counselor, Mary Ross, assisted him in obtaining a day work position in Culinary Arts; however, due to extreme shyness he was removed from this position.
The Cherokee Nation VR Program provided Kenneth with Counseling and Guidance, and a one on one Life Skills Training with emphasis on social and communication skills. After this training, he was hired at the Warehouse Market as a Dairy Stocker and has developed good work ethics including attendance, completing assigned tasks and good communication; he now exhibits improved self-esteem.
CollierDisability: Cortical blindness | Counselor: Shyreeta Hearne
Collier’s young life looked positive but due to bullying in school, she had a difficult time. At 19, she was pregnant with her first child and had a bad cocaine addiction. She overdosed, fell and hit her head, causing stroke-like symptoms. After leaving the hospital, she applied for DRS services and attended ABLE. Her DRS counselors encouraged her through several relapses but eventually she left Oklahoma.
When she returned, she was ready to get her life on track, and contacted DRS. With Shyreeta’s help, she attended college and is on track to become a paralegal.
JasonDisability: Hearing Loss | Counselor: Nichole Stuart
Jason worked in the oilfield for 30 years and was laid off. He worked odd jobs here and there and put an application in at ODOT. After his interview with ODOT, he received a call for him to come in and work because of his experience. He was so excited, but one thing still remained, he couldn’t hear.
A friend helped him get his hearing checked and the report was sent to Kristi in the McAlester DRS office. Jason was fitted for hearing aids thanks to DRS. Jason has now worked at ODOT for over 2 years and his boss says very good things about him.
APPENDIX F: Support Letters (continued)
38
RhondaDisability: Retinitis Pigmentosa | Business Enterprise Program (BEP)
Rhonda was diagnosed with an acute case of Retinitis Pigmentosa at birth. She attended public school, with much difficulty, through the 5th grade and was then transferred to the Oklahoma School for the Blind in Muskogee where she graduated in 1977. She attended Northeastern State University, married and raised a son.
In 2005, she contacted DRS to enroll in the Oklahoma Business Enterprise Program (BEP) and was awarded her first facility – servicing vending machines – in 2006. She continues today in this business and is very grateful for the BEP opportunity.
VickyDisability: Diabetes, Stroke (that caused her blindness) | Counselor: Simonne Jones
At 17 years old, Vicky had a stroke that left her with amnesia and almost blind. She had a very difficult recovery but with the help of her mom she graduated High School and eventually got a job. She worked for many years but in 2008, her health issues kept getting worse and she had to apply for Social Security.
Vicky applied for DRS services and with the help of her Counselor, Simonne Jones, they discovered that she could turn what she thought was a just a hobby into a business. She started crocheting and knitting as therapy and kept doing it because she loved it; now, Vicky has started her own business called WiiVii Knit Designs.
Mary AnnDisability: Cataracts | Counselor: Jeannette Redman
Mary Ann is very excited to be a success story for Department of Rehabilitation Services (DRS). Jeannette, with the Enid office, and other staff assisted Mary Ann with counseling and guidance, glasses, and job placement. She lost her job at Norris and went to Workforce. After working for 3 years, her place of employment closed. She then met Jeanette through Workforce and was assigned a job coach, Sindy Clemons. With just a few days working with Sindy, Mary Ann got a new job. Her new employer hired her at the intreview and is very pleased with Mary Ann’s work.
ToddDisability: Anxiety | Counselor: Janice Seard
Todd’s story started when he began believing in God and accepting Jesus Christ as his savior. He had made many mistakes over the years and dealt with high anxiety and social exclusivity among other issues. One of those mistakes landed him in prison for 15 years.
When released, Todd applied for DRS services and was assigned to Janice Seard. Eventually, Todd pursued a career in technology and maintained a 4.0 GPA while attending Metro Technology Center. He now is a Copier Service Technician.
APPENDIX F: Support Letters (continued)
To contact the Oklahoma Rehabilitation Council: 3535 NW 58th Street, Suite 500
Oklahoma City, OK 73112(405) 951-3579
www.orc.okstate.edu