ff&sa explore business potential

Published by National Vocational and Technical Training Commission Government of Pakistan Headquarter Plot 38, Kirthar Road, Sector H-9/4, Islamabad, Pakistan www.navttc.org Responsible Director General Skills Standard and Curricula, National Vocational and Technical Training Commission National Deputy Head, TVET Sector Support Programme, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Layout & design SAP Communications Photo Credits TVET Sector Support Programme URL links Responsibility for the content of external websites linked in this publication always lies with their respective publishers. TVET Sector Support Programme expressly dissociates itself from such content. This document has been produced with the technical assistance of the TVET Sector Support Programme, which is funded by the European Union, the Federal Republic of Germany and the Royal Norwegian Embassy and has been commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ). The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH in close collaboration with the National Vocational and Technical Training Commission (NAVTTC) as well as provincial Technical Education and Vocational Training Authorities (TEVTAs), Punjab Vocational Training Council (PVTC), Qualification Awarding Bodies (QABs)s and private sector organizations.

Islamabad, PakistanJuly, 2018Document Version

Continued page 2

CS Code:1041FFA1A

Level: 3

Version: 1

Candidate Details

Name………………………………………………………………………..…………

Registration/Roll Number……………………..…………………………………………………………………………

Guidance for Candidate

To meet this standard, you are required to complete the following tasks within 1.5 hours’ timeframe:

1. Qualify most relevant potential customer as per the company’s sales policy (Annexure-A)

2. Prepare qualified ‘Customer Profile Card’ (Format-B) 3. Prepare quotation for customer 4. Execute booking note (Format-D)

And complete:

5. Knowledge assessment test (Written)

Minimum Evidence Required

During a practical assessment, under observation by a trainer, you will complete the following tasks. 1. Qualify most relevant potential customer as per the company’s sales policy (Annexure-

A)

• Prepare customer comparison chart/table (Format-A). …………………………….. 2. Prepare qualified ‘Customer Profile Card’ as per Format-B

• Fill ‘Customer Profile Card’ with given data …………………………….. 3. Prepare quotation for customer

• Collect information for quotation from Annexure-A

• Make Quotation according to customer requirements as per Format-C …………………………….. 4. Execute ‘Booking Note’ (Format-D)

• Prepare Booking Note for job execution as per Format-D ……………………………..

Title of Qualification: Freight Forwarding & Shipping Assistant Competency Standard Title: Explore Business Potential

Assessment Date (DD/MM/YY):

Assessors Judgment Guide (to be completed by the Assessor and signed both by the assessor and the candidate after the assessment)

Each Assessment Task (with performance criteria)

Qualify most relevant potential customer as per policy (Annexure-A)

Trainee will perform a task to qualify potential customer from details given in annexure A.

During the practical assessment, candidate demonstrated the following:

Yes No Remarks

1 Prepared customer comparison chart/table (Format-A)

2 Identified potential customer as per company policy and select it in the last column of Format-A

Competent Not Yet Competent

Assessment Task with performance criteria

Prepare qualified ‘Customer Profile Card’ as per Format-B

Trainee will perform a task to fill qualified customer profile from details given in annexure A


Yes No Remarks

1 Filled customer profile card

2 Columns of given data must be filled (sales person, customer name, NTN, STRN, signed, etc.)


Assessment Summary (to be filled by the assessor)

Activity Method Result

Nature of Activity

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Practical Skill Demonstration ✓

Knowledge Assessment ✓ ✓

Other Requirement

Candidate Details

Name: ……………………………………… Registration/Roll Number: ……………………………

Candidate Signature: ……………………………………………………………………………

Assessment Outcome

COMPETENT NOT YETCOMPETENT Name of the Assessor………………………………………………Assessor’s code:………………… Signature of the Assessor:…………………………………………………

Assessment Task with performance criteria

Prepare quotation for customer


Yes No Remarks

1 Collected information for quotation from Annexure-A

2 Made Quotation according to customer requirements as per Format-C

3 Inserted credit limit, credit days and validity etc.


Execute ‘Booking Note’

Current Sufficient Authentic Valid Reliable

Portfolio meet the following performance standards: Yes No Remarks

1 Prepared Booking Note for job execution as per Format-D


Knowledge Assessment Give short answers of the following. (use answer sheet for more space if required)

• Indicate any five sources for the identification of sales prospects.

• What information is considered fundamental when preparing a profile of a customer?

• What are the basic steps in sales.

• Write is the basic process of sales.

True or False • Newspaper and Journals are considered as electronic media.

o True o False

• “Address” is not considered fundamental info while preparing profiles of customers. o True o False

• Making a proposal / quotation is part of closing sales opportunity. o True

o False

Annexure-A Scenario: You are working in a financially strong full-scale logistics service provider (Providing Air Transport, Land Transport, Sea Transport, Customs Clearance, Warehousing, Distribution, VAS etc.) based in Karachi with global agent network namely PIFFA Logistics. You are responsible to explore sales potentials and follow the cycle until the customer retention. Company has defined sales policy as follows for strict compliance.

PIFFA Logistics - Sales Policy

As we are in cargo transport and logistics industry, which is very much different from other industries. It is best to comply with following, in order to qualify for as our clients. Customer Credibility Check

It is critical you perform an analysis of their past credit history to review paying patterns, as well as, their current credit history to review how they are paying today. Your analysis of character must be made based on measurable and verifiable elements:

• Office and address

• Must have NTN/STRN/Registration Certificate

• No past dispute with company

• Any reference

• Credit requirement not more than 30 days

Capital Allocation/Credit Ceiling It is in reference to their present commitments and investments. This is the financial analysis to determine their paying ability and paying pattern.

• Credit limit is not more than one million at a time

After searching on electronic & print media and through your market intelligence, you have found following potential clients.

Customer Profiles: Saghir & Company Saghir & Company headquartered in Karachi is manufacturer and supplier of distinguished fabric for apparel, home and industrial markets with clients in USA and Canada. Core services are fabric-manufacturing, spinning, weaving, knitting, dyeing and printing of woven and knitted fabrics. Saghir & Company has the capacity to fulfill small, medium and large-scale orders. Their customer in the US namely Stanley Inc. has monthly demand of 2x 40ft FCL containers of 300 bales (50 kgs each) of cotton fabric each to New York on CFR basis. Previously, they have avg. rate of USD1950/40ft from ABC Lines and now expected USD 1800/40ft. Saghir & Company has good market reputation as they pay bills by cheque within agreed time, credit requirement is 30 days, also agreed to ceiling limit of PKR one million and also to accept HBL. They also perform some domestic trading under name of Saghir and Sons. Contact Details: Saghir & Company, I-1, Sector 11, Korangi Industrial Area Karachi Contact Person: Mr. Amin Ahmed - CEO Contact Number: +92-321-581000298, NTN: 321456-1, STRN: S321456 Customs Broker: Alpha Customs Brokers

Customer Profiles: Alpha Pharma A quality centric company with focus on acquiring state of the art technology, Alpha Pharma manufactures top quality products with the latest European machinery and analytical instruments and is amongst the fastest growing pharmaceutical company in most of the markets it operates in. The company currently operates in more than 53 countries in South Asia, Central Asia, South East Asia, the Middle East and Africa. Company has multiple cargo for air and sea shipments. Currently, they required 2x40ft Container for Maldives. Company’s credit requirement is 30 days, also agreed to ceiling limit of PKR one million and accept HBL. In recent past company had a financial dispute with our company. Contact Info: 11 KM Ferozpur Road, Lahore, Pakistan. UAN +9242-111-433-433 Fax: +9221-12345678 Email: [email protected] Contact Person: Nasurallah Butt

Customer Profile: ABD Papers ABD Papers started commercial production in 2005 and established its name as major producer of quality Packaging boards in the country. It has attained a position of Market Leader in Packaging Boards in particular and is considered as most Preferred Supplier to Printing and Packaging Industry. The Company is also in export business and its Packaging Boards are successfully competing in the international market. Being vertically integrated corrugation unit with companies. Company has good reputation, no dispute with company and also provided all document as required in Company Policy. They have seasonal demand of 2x20Ft container in the months of May, June, July, and August. Recently they paid USD 1050/20ft container. Company doesn’t have any branch office in Karachi. They have credit requirement of 45 days. Address: Lahore, PAKISTAN TEL.(PABX): 0092 42 323 6994 FAX: 0092 42 111-994-994 E-MAIL: [email protected] Contact Person: Mr. Shuja

Customer Profile: Friends Beverages: Friends Beverages is one of the most popular brands in Pakistan. The brand created on 15th February 1982; Friends bottlers operate one of the most modern can filling plant in Pakistan with a filling capacity of 200 cans per minute. It is the only Pakistani soft drink, which is available in Africa, Afghanistan, US, Canada, Middle East, and The United Kingdom. Recently, they have gone through a financial difficulties and there are no of creditors are waiting for their payments. They need monthly 50x40ft from which 10x40ft for US. They were paying USD 1500/40ft freight for US. Address: Contact Person: Ahmed Friends Beverages (Pvt.) Limited, Karachi Industrial Estate, Pakistan. UAN : 111-FRIENDS (0000-00), Phone : 92-021-73570614-5, 73560225, Fax : 92-021-73263829, 73576583, Email : [email protected], [email protected]

mailto:[email protected]



Your commercial dept. issued the following buying rates for current month.

S. No.

Shipping Line Destination Container Size

Rate/Container (USD)

1. ABC Shipping line US(New York) 20ft 40ft

USD 980 USD 1900

2. Multi Shipping Line US(New York) 20ft 40ft

USD 950 USD 1750

3. XYZ Shipping Line US(New York) 20ft 40ft

USD 1100 USD 2000

Format A

Format B

M/YTo Competitor Trading Partner

Volume per Month (M) or Year (Y)

REMARKS

Mode Shipments VolumeFrom

Customer Profile CardSales Person Name:

Customer Profile Information

NTN #:

Address:

Fax #:Tel. #:

Customer Name:

Direct #Contact Person: Job Title E-Mail Mobile #

Sister Concerns: (if any)

Others

STR #:

Format C

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T & C:

Format D

Means of Transport:

Size and Volume:

Freight Prepaid Freight Collect

Packages Quantity: Net Wt.:

Staff Signature Manager / Supervisor

General Cargo Dangerous Goods UN #: UN

FCR

RR/CN

Transfer

OTHER INSTRUCTIONS

Bilty / CN

Carrier Name:

Buying Rates and Unit:

Other Note:

OTHER INSTRUCTIONS

Liner:Transport Document:

House:

Agreed Terms:

OtherCheque Pay Order RemittancePayment method:

Credit Terms: Credit Limit:

Other Charges On Collect:On Prepaid:

HBL HAWB CN

Payment Terms:

B/L Airwaybill

Selling Rate and Unit:

Class:Commodity Type:

PAYMENT TERMS and RATES

LTL / FTL Loose / Wagon

Rail

HS Code:

Packages type(s): Gross Wt.:

Commodity Name:

Type:

Multimodal

INCOTERMS:

Sea

Loose / ULDLCL / FCL / BBLK

SHIPMENT DETAILS

Mode:

EXW - FCA - FAS - FOB - CPT - CIP - CFR - CIF - DAT - DAP - DDP

Air Road

Customs Agent:

Source: Freehand / NominationKHI / LHE / PEW / SKT / LYP / ISB / MUL / GWD

Place of Delivery:Port of Discharge:

Place of Receipt:

Booking Note

Date:

Station:

Sales Person Name:

Port of Loading:

Customer Name:

Shipper:

Answer Sheet-1

Continued page 2

Candidate Details

Name……………………………………………………………………………………………………………………………… Registration/Roll Number……………………..…………………………………………………………………………


To meet this standard you are required to complete the following within 1.5 hours’ timeframe:

1. Review Forwarding Instructions from customer as per Annexure-A and prepare ‘Booking Note’

2. Prepare ‘Consignment Note’ for the same consignment.

3. Knowledge assessment test


During a practical assessment, under observation by a trainer, you will complete

Review Forwarding Instructions from customer as per Annexure-A, and prepare ‘Booking Note’.

• Consult Annexure-B, C, D, E

• Select shortest route for Peshawar and write answer in Answer Sheet-1 under Heading “Selected Route(s)”.

• Suggest type and number of trucks for the whole shipment and write answer in Answer Sheet-1 under Heading “Type(s) and Quantity of Trucks”.

• Prepare Booking Note using above answers as per Format-1 …………………………….. Prepare Consignment Note for the same shipment.

• Prepare Consignment Note as per Format-2 ……………………………..

Knowledge Assessment Test

CS Code: 1041FFA2

Level: 3

Version: 1

Title of Qualification: Freight Forwarding & Shipping Assistant Competency Standard Title: Manage Land Transport




Review Forwarding Instructions from customer as per Annexure-A and prepare ‘Booking Note’


Yes No Remarks

1 Consulted Annexure-B, C, D, E

2 Selected shortest route for Peshawar and write answer in Answer Sheet-1 under Heading “Selected Route(s)”.

3 Suggested type and number of trucks for the whole shipment and write answer in Answer Sheet-1 under Heading “Type(s) and Quantity of Trucks”.

4 Prepared Booking Note using above answers as per Format-1


Candidate Details



Assessment Outcome




Nature of Activity

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Other Requirement


Prepare ‘Consignment Note’ for the same consignment.


Yes No Remarks

1 Prepared Consignment Note as per Format-2


Knowledge Test

Short answers for following questions

1. When booking a shipment with Railway, the following documents filled. Mark which of these filled by the carrier OR the shipper/ consignee.

Answer 1- Consignment note………………………… 2- Forwarding note…………………………… 3- Risk note………………………………………. 4- Railway receipt……………………………..

2. Identify and write names of rolling stock.

Answer

3. Identify the correct rolling stock required for the following commodities.

Answer

Coal in Bulk

Electronics Locomotive

Scrap

Crude Oil in Bulk

4. What is meant by FTL & LTL?

Answer

True or False:

1. Combination freight trains are useful for quick delivery turnarounds.

• True

• False 2. Transshipment is an equipment solution to break of gauge.

• True

• False 3. The term combined-transport denotes to connecting at least three modes of transportation in a

transportation chain, i.e. rail, road and inland waterway or sea.

• True

• False 4. Rail transport has no fixed routes and schedule.

• True

• False 5. CMR and CIM Consignment note are negotiable instruments.

• True

• False

Annexure-A (Forwarding Instructions)

Forwarding Instructions for transportation of goods for delivery at Peshawar from Karachi Port. Execute the full operations and documentation.

Notify Party (if any)

X

X

X

Kg

/

Lb M F

Kg 980 252 200 C

Kg 780 210 275 C

Kg 1155 233 401 C

Kgs

at by

at by

at by

SAME AS RECEIVER

198M

45M

Terms of Delivery:

AFRIDI ENTERPRISES

232000

FT 1

Consignor Name & Address:

AFRIDI ENTERPRISES

KARACHI.

Consignee / Receiver Name & Address:

Reference #:

Received by (name) Prepared by (name)

DELAWAR KHAN

Date, Signature Date, Signature

Freight Charges Payable PESHAWAR RECEIVER

Amount Payable

Total Freight Amount: Currency: PKR In Words:

Documents

enclosed:

Goods Declaration DG Declaration Certificate of Origin

Commercial Invoice Packing List

Total 8 366500 556M

Handling Instruction (dangerous goods etc.)

SHORTEST ROUTE REQUIRED, Clearing Agent Name: AB National Custom Brokers

INST. AR 1 3 AIR RECEIVER INSTRUMENT 87000

Gross Wt.

/ Net Wt.

/lot

1 FUEL TANK 47500

(if DG)L W H

in/

cm

Cube

TANKS 1-4 4 COMPUTERISED KNITTING MACHINES

Terms of pick-up FOT-LIVE LOAD FOT-LIVE UNLOAD

N OT E: The company preparing this note declares that, to the best of their knowledge, the goods have been accurately described, their quantities, weights and

measurements are correct and that the goods at the time of despatch were in good order and condition and further that the goods are not of dangerous and/or hazardous

(DG) nature as per international / national classifications for required mode(s) o f transport. In case of Dangerous Goods same must appropriately be declared.

Marks &

Numbers

Number &

kind of pkgs.Description of Goods HS Code

Class /

UN #

Cube & Dims.

Type fo Cargo: Break-Bulk Bulk Other (dec.):Container

Sea Rail Port/Airport/Terminal of Dest. Place of Delivery

Multi-modal PESHAWAR

NIL

Mode of Transport: Place of Receipt Port/Airport/Terminal of Loading

Air Road EAST WHARF, KARACHI PORT

313M

Insurance Condition

Marine Cargo Insurance by: Consignor ForwarderConsignee

Readiness of shipment: IMMEDIATE Insured Value:

Forwarders

Ref. #:

Forwarding Instructions

PIFFA Logistics & SC Co.

www.pti.edu.pk

Currency: PKR

13 SUNDER KHAN ROAD, PESHAWAR

CP: KAREEM KHAN AFRIDI

Annexure-B (Highways)

HIGHWAY R O U T E Km [Miles]

N5 Karachi - Thatta - Hyderabad - Moro - Multan - Sahiwal - Lahore - Jhelum -

Rawalpindi - Peshawar - Torkham (Grand Trunk Road) 1819 [1137]

N10 Lyari-Gwadar-Gabd (Makran Coastal Highway) 653 [408]

N15 Mansehra-Naran-Jhalkhand 240 [150]

N25 Karachi-Bela-Khuzdar-Kalat-Quetta-Chaman (RCD Highway) 813 [508]

N35 Hasan Abdal-Abbottabad-Thakot-Gilgit-Khunjerab (Karakoram Highway, KKH) 806 [504]

N40 Lakpass-Naukundi-Taftan 610 [381]

N45 Nowshera-Dir-Chitral 309 [193]

N50 Kuchlack-Zhob-Dera Ismail Khan 531 [332]

N55 Kotri-Shikarpur-Dera Ghazi Khan-Kohat-Peshawar (Indus Highway) 1264 [790]

M-9 Karachi-Kotri 145 [90]

N65 Sukkur-Sibi-Saryab 385 [241]

N70 Qila Saifullah-Loralai-Dera Ghazi Khan-Multan 447 [279]

N75 Islamabad-Satra Mile-Lower Topa (Murree)-Kohala (Murree Expressway) 90 [56]

Annexure-C (Available Trailers) A) Flat -bed Trailer

It offers the ability to carry legal loads up to 8.6” ft tall Flatbed Trailer Equipment Dimension

Trailer Length – 48′ to 53′ Trailer Width – 8’6″ Deck Height – 5′

Space Available for Cargo Length 48′ to 53′ Width – 8’6″ Height – 8’6″

B) Low Bed Trailer – Single Drop. It offers the ability to carry legal loads up to 10 ft tall Step Deck Stretch Trailer Equipment Dimensions

Trailer Length – 48′ to 65′ Upper Deck Length – 8′- 11′ Lower Deck Length – 37′ to 65′ Trailer Width – 8’6″ Deck Height – 3′ to 3’6″

Space Available for Cargo Length – 37′ to 65′ Width – 8’6″ Height – 10

C) Low Bed Trailer – Double Drop. Equipment Dimensions

Trailer Length – 48′ Upper Deck Length – 8′- 11′ Lower Deck Length – 29′ to 50′ Trailer Width – 8’6″ Deck Height – 1.6’ – 1.8’ ( 20″ to 22″ )

Space Available for Cargo Length – 29′ to 50′ Width – 8’6″ Height – 11’8″ to 12′

Annexure-D (National Law)

Pakistan National law: Dimensions and clearances of Trailers

1 Length The maximum length of the semi-trailer shall not exceed 13 meters and the maximum length of the tractor semi-trailer combination shall be 18 meters.

2 Width The maximum width of the semi-trailer or full-trailer shall be 2.6meters.

3 Height The maximum height with payload of the vehicle shall be no greater than 4.8 meters (laden or unladen).

Allowable Axle Loads in Pakistan The National Highways Safety Ordinance 2000 stipulates maximum axle loads and tire pressures:

• Front axle – 5.5 tones • Single axle - 12 tones • Tandem axle – 22 tones • Tridem axle – 31 tones

Useful information: - 1 Cm = 0.01 M 1 M = 3. 28 Ft 01 in = 2.54 cm

Annexure-E (Truck Types, Permissible Weight, and Rates)

TRUCK TYPE PERMISSIBLE

GROSS VEHICLE WEIGHT (tons)

RATES

17.5 PKR 43,750

17.5 PKR 45,000

27.5 PKR 65,700

29.5 PKR 73,750

39.5 PKR 98,750

39.5 PKR 101,000

41.5 PKR 103,750

48.5 PKR 121,250

49.5 PKR 123,750

51.5 PKR 128,750

51.5 PKR 130,000

58.5 PKR 146,250

61.5 PKR 153,750

Answer Sheet-1

Format-1

FCR

Means of Transport:

Size and Volume:

Freight Prepaid Freight Prepaid

Commodity Type:



RR/CN

Transfer

OTHER INSTRUCTIONS

Other Note:

OTHER INSTRUCTIONS


House:

Bilty / CN

Carrier Name:


Agreed Terms:



B/L Airwaybill


Other Charges On prepaid:On collect:



HBL HAWB CN

HS Code:


Commodity Name:

Class:

Sea

Loose / ULDLCL / FCL / BBLK LTL / FTL Loose / Wagon

Rail

Type:

Multimodal

INCOTERMS:

Payment Terms:

SHIPMENT DETAILS

Mode:


Air Road



Booking Note

Date:

Station:

Sales Person Name:

Port of Loading:

Customer Name:

Shipper:

Customs Agent:

Place of Receipt:

Format-2

M F

Signature and stamp of sender Signature and stamp of Carrier Signature and stamp of Consignee

www.pti.edu.pk


Freight Charges Comment

s (if any)Other Charges

Payable ChargesBy Consignor

By Receiver TotalGoods received on:

Advance Balance at place:

Documents

Attached:

Goods Declaration DG Declaration Certif icate of Origin


Handling Instruction (dangerous goods etc.) Special terms

Total (Add rider page for more lines)

L W Hin/

cm

Cube

(if DG)

(Add rider page for more lines)

N OT E: The contents are completed as per sender's instructions and responsibility. Carrier or succesive carriers shall not be held responsible for the misdeclaration

and/or error in handling of goods due to wrong or incomplete or inappropriate instructions provided.

Marks &

Numbers

Number &


Class / UN #

/ Class. Code

Gross

Wt. / Net

Wt.

Kg

/

Lb

Cube & Dims.

Place of Receipt of the Goods Place of Delivery of the Goods

Vehicle #: Driver Name CNIC # Cell # Vhicle Type Vehicle Conf. / Axle

CP:

Tel / M obile # :

Notify Party: Forwarding / Booking Agent

Address: Carrier's Comments and Reservations

CP:

Tel / M obile # :

Address:

Reference #: Forw arders Ref. #:

Consignee Name & Address: Successive Carriers (if any)

CP:CN #:

Tel / M obile # :

Consignment Note (CN)Consignor Name & Address:

Address:

Rough Work

Instructions for Candidate

Continued page 2

CS Code: 1041 FFA1C

Level: 3

Version: 1

Candidate Details

Name………………………………………………………………………..………… Registration/Roll Number……………………..…………………………………………………………………………


To meet this standard, you are required to complete the following tasks within the 1.5 hours’ timeframe (for practical demonstration & assessment):

1. Identify different types of packaging 2. Identify different types of Handling and Hazardous labels. 3. Identify different labels by its purpose. 4. Identify required packaging. 5. Apply required markings on packaging. 6. Apply required labels on packaging.



During a practical assessment, under observation by a Trainer, you will complete: Identify different types of packaging.

• Write appropriate name of each packaging image (Annexure-A) …………………………….. Identify different types of Handling and Hazard labels.

• Write name of the labels (Annexure-B) …………………………….. Identify different labels by its purpose.

• Write whether label is ‘Handling’ label or to indicate goods ‘Hazardous’ nature (Annexure-C)

…………………………….. Identify required packaging.

• From given data identify required type of packaging from given options and write its name (Annexure-D)

…………………………….. Apply required markings on packaging.

• Use particulars of Cargo Details Table (Annexure-D) and prepare packaging with required markings in Answer Sheet

…………………………….. Apply required labels on packaging.

• Use particulars of Cargo Details Table (Annexure-D) and prepare packaging with required labels selected from Annexure-E in Answer Sheet

……………………………..

Title of Qualification: Freight Forwarding & Shipping Assistant Competency Standard Title: Carryout Packaging/Packing


Assessors Judgment Guide (to be completed by the Assessor and signed both by the assessor and by the candidate after the assessment)


Identify different types of packaging Description of assessment task 1


Yes No Remarks

1 Able to identify different packagings.



Identify different types of Handling and Hazardous labels

Description of assessment task 1


Yes No Remarks

1 Able to name different hazard and handling labels



Identify different labels by its purpose Description of assessment task 1


Yes No Remarks

1 Able to differentiate between handling and hazard labels.


Candidate Details



Assessment Outcome




Nature of Activity

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Other Requirement


Identify required packaging Description of assessment task 2


Yes No Remarks

1 Able to choose appropriate packaging from the list.



Apply required markings on packaging Description of assessment task 4


Yes No Remarks

1 Placed marking as per customer’s instructions on the package diagram for each consignment.



Apply required labels on packaging Description of assessment task 5


Yes No Remarks

1 Placed appropriate labels on the package for each consignment.


***************************

Knowledge Assessment Give short answers of the following:

A. Differentiate between packing and packaging.

B. What is difference between marking and labeling?

C. Place kinds of packages and types of material in their respective columns.

Drum Steel Box Fiber Jerry Can Aluminum Bag Ply Wood Barrel Stone Ware

Kind of Packages Kind of Material

MCQs:

1. ICAO Technical Instruction regulates carriage of dangerous goods by air transport. a. True b. False

2. Fumigation is required when packaging materials is wood. a. True b. False

3. IMDG code regulates carriage of dangerous goods by _______________ transport.

Annexure-A (Identify Packagings by its name)

Annexure-B (Identify below labels and write names)

Annexure-C (Identify below labels whether “Handling Label” or “Hazardous Label”)

Q) Identify and write required packaging as per below details. Also put labels and insert markings for all below shipments in answer sheet, use labels from annexure labels set.

Annexure-D (Cargo Details Table)

COMMODITY PAKAGING TYPE PACKING WEIGHT IN KGS

TOTAL QUANTITY

MARKS & NOS

GARMENTS GENERAL CARGO

25 PIECES /PACKAGE

15 KG / PACKAGE

5000 PIECES

PACKAGE # 1 T0 200

NEW YORK USA

CROCKERY (GLASS)

FRAGILE 2 SETS

PER PACKAGE

10 KG PER PACKAGE

100 SETS PACKAGE #

1 TO 50 WEIGHT 10 KG

CARPET GENERAL CARGO

02 PIECES /PACKAGE

60 KG /PACKAGE

100 PIECES PACKAGE #

1 TO 50 JEDDAH

DIGITAL PRINTING MACHINE

GENERAL CARGO

01 PIECE /PACKAGE

150 KG 01 PIECE 01 PACKAGE COLOMBO

Following are the given packaging types to choose from for each commodity mentioned

above:

• Carton

• Bale

• Wooden Box

• Pallet

• Drum

• Jerry Can

Annexure-E (Labels Set)

Answer Sheet

Instructions for Candidate

Continued page 2

CS Code: 1041 FFA1D

Level: 3

Version: 1

Candidate Details

Name………………………………………………………………………..…………

Registration/Roll Number……………………..…………………………………………………………………………


To meet this standard, you are required to complete the following tasks within 1.5 hours’ timeframe (for practical demonstration & assessment):

1. Identify and compile information for international safety & security programs. 2. Identify and record Safety & security information of customer in checklist (Form-

2) from Annexure-1.



During a practical assessment, under observation by a Trainer, you will complete

Identify and compile information for international safety & security programs. a. Complete AMS form (Form-1) from the Annexure-1. b. Complete ISF form (Form-3) from Annexure-1.

…………………………….. Identify and record safety & security information of customer in checklist (Form-2) from Annexure-1.

a. Identify and record customers’ security profile as per ANF Guidelines Checklist (Form-2) from Annexure-1.

……………………………..

Title of Qualification: Freight Forwarding & Shipping Assistant Competency Standard Title: Ensure Goods Safety and Security Assessment Date (DD/MM/YY):



Identify and compile information for international safety & security programs.



Yes No Remarks

1 Completed AMS form (Form-1) from the Annexure-1.

2 Completed ISF form (Form-3) from Annexure-1.


Candidate Details



Assessment Outcome

COMPETENT NOT YET COMPETENT Name of the Assessor………………………………………………Assessor’s code:………………… Signature of the Assessor:…………………………………………………



Nature of Activity

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Other Requirement


Identify and record Safety & security information of customer in checklist (Form-2) from Annexure-1.



Yes No Remarks

1 Identified and recorded customers’ security profile as per ANF Guidelines Checklist (Form-2) from Annexure-1.


Knowledge Assessment Give Short Answers of the following:

A. What is meant by Safety & Security?

B. List down five precautionary measures to mitigate risks.

C. Write five steps of risk assessment process.

True or False & Fill in the blanks: 1. SOLAS stands for Safety of Land and Sea.

a. True b. False

2. Container Security Initiative (CSI) was implemented post 9/11.

a. True b. False

3. ISPS stands for: _______________________________ 4. Shipper is responsible to declare and submit VGM.

a. True b. False

ANNEXURE 1

Case study:

You are working in the customer service department of PIFFA Logistics & SC Co. (SCAC Code

PK1234). You received contents for B/L from a new customer as follows. Container delivered at

port by shipper.

Shipper: M/s. Alfa Garment (Pvt.) Limited

Plot # 33, Sector 44, Korangi Industrial Area, Karachi.

Tel # +92-21-6969609

Company incorporation number: 1122

Company textile association membership number: K-12344

NTN : 456789-0

STRN: S456789

CEO: Anwer Mohiuddin; Export Manager: Riaz Iqbal

Consignee: Jerry's Trading Inc.,

909 Blueline Area, NJ09090, USA

Tel # +1-909-4796345

Cargo Data:

300 cartons in 01x20'container from Karachi Port to New York, USA.

Commodity: Ladies Wearing Apparel

Gross weight: 7000 kgs

Net weight: 6800 kgs

HS Code: 010:1001

C-Invoice # AB2222

Shipment Information:

Shipping line: MSC Line

Vessel / Voy MSC Integrity v/ 532R

ETD Port Qasim: 07-Jul-2018

ETA New York: 17-August-2018

MBL No. MSCKI444444444

HBL NO. ABS/KHI/NYK/002

Container Number MSCU123456-7 / Seal Number PK1234

Freight Forwarder (origin): PIFFA Logistics & SC Co., 257C, Block-6, PECHS, Karachi. Tel 34322672

Freight Forwarder (origin): FIATA Logistics Inc., 32 Main Boulevard Manhattan, NY, USA. Tel 212-

89969788.

Form-1

AMS FORM (Containerized Cargo for USA)

Filing Carrier SCAC Code

B/L # (HBL)

B/L # (MBL)

Place of Receipt/Port of Loading

Shipper Name and Address

Consignee Name and Address

Notify Party

Container #

Seal #

Description of Goods

Quantity of Packages

Type of Packaging

Weight of the Cargo

Place of Delivery / Port of Destination

Vessel Name and Voyage

ETD & ETA

Form-2

ANF GUIDELINES CHECKLIST

Internal Controls:

Customer Profiling:

NTN

STRN

Full Style Contact Details

Director(s) Name

Other Info.

Form-3

Fax #:

Form Completed By:

ISF Submitted By: BUYER DIRECTLY

Name:

Shipper Details

Name:

Address:

Tel # Tel #:

E-Mail: E-Mail:

Net Wt. (Kgs)

Tel # Tel #:

E-Mail: E-Mail:

Trucker Details

Address:

Address: Address:

Tel # Tel #:

E-Mail: E-Mail:

Address:

Consolidator Details (LCL)

Goods Packed By Container Packed By (FCL=Shipper, LCL=Consolidator)

Name:

Surety #:

AMS Reference (B/L) # SCAC Code

ETA (POL) ETD (POL)

Manufacturer (Supplier) Details

Name:

Address:

Tel #

Bond #:

Name:

Name:

Name:

Address:

Address:

Name:

Tel #

E-Mail:

Freight Forwarder Information at DESTINATION

Vessel Name/Voyage:

IRS / SSN / EIN #:

Bond #:

Surety #:

Consignee Details

Container # / Seal # DESCRIPTION OF GOODSHTS Code Gross Wt. (Kgs)

Port of discharge (POD) Final Destination ETA (POD) PO #

Tel #:

E-Mail:

E-Mail:

IRS / SSN / EIN #:

Port of loading (POL):

Master Bill-of-Lading # House Bill-of-Lading #

Name:

Address:

IMPORT SECURITY FILING Form (ISF)

Importer of Record

Name:

Address:

Tel #

E-Mail:

Freight Forwarder Information at ORIGIN

Instructions for Candidate (to be given by the Assessor before assessment)

Continued page 2

CS Code:1041FFA1

Level: 3

Version: 1

Candidate Details

Name………………………………………………………………………..………… Registration/Roll Number……………………..…………………………………………………………………………


To meet this standard you are required to complete the following within 3 hours’ timeframe (for practical demonstration & assessment):

1. Prepare ‘Customer Profile Card’ 2. Prepare ‘Booking Note’ 3. Prepare ‘Consignment Note’ 4. Prepare data for AMS filing 5. Prepare marking and labelling on the package

And complete: 6. Knowledge assessment test (Written) 7. Portfolio:

Graphical/ written evidences of modular assessments


During a practical assessment, under observation by an assessor, you will complete Prepare ‘Client Card’

• Review Annexure-1 and compile all the information in ‘Customer Profile Card’ as per Format-1

Prepare ‘Booking Note’

• Review Annexure-A and consult Annexure-B, C, D, E

• Select shortest route from Peshawar and write answer in Answer Sheet-1 under Heading “Selected Route(s)”.

• Suggest type and number of trucks for the whole shipment and write answer in Answer Sheet-1 under Heading “Type(s) and Quantity of Trucks”.

• Prepare Booking Note using above answers as per Format-2 …………………………….. Prepare ‘Consignment Note’

• Complete ‘Consignment Note’ as per Format-3 using Booking Note you have prepared.

…………………………….. Prepare data for AMS filing

• Gather data from Annexure-2 and fill AMS form as per Format-4 …………………………….. Prepare marking and labelling on the package

• Apply marking and labelling on the packages in Answer Sheet-2 from options in Annexure-F

Title of Qualification: Freight Forwarding & Shipping Assistant


Assessors Judgment Guide (to be completed by the Assessor and signed both by the assessor and by the candidate after the assessment).


Prepare ‘Customer Profile Card’ Description of assessment task 1


Yes No Remarks

1 Reviewed Annexure-1 and compile all information in ‘Customer Profile Card’ as per Format-1

2

3



Prepare ‘Booking Note’ Description of assessment task 2


Yes No Remarks

1 Reviewed Annexure-A and consult Annexure-B, C, D, E

2 Selected shortest route from Peshawar and write answer in Answer Sheet-1 under Heading “Selected Route(s)”

3 Suggested type and number of trucks for the whole shipment and write answer in Answer Sheet-1 under Heading “Type(s) and Quantity of Trucks”

4 Prepared Booking Note using above answers as per Format-2


Candidate Details



Assessment Outcome




Nature of Activity

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Other Requirement ✓


Prepare ‘Consignment Note’ Description of assessment task 3


Yes No Remarks

1 Completed ‘Consignment Note’ as per Format-3 using Booking Note you have prepared.

2



Prepare data for AMS filing Description of assessment task 4


Yes No Remarks

1 Gathered data from Annexure-2 and fill AMS form as per Format-4

2



Prepare marking and labelling on the package Description of assessment task 5


Yes No Remarks

1 Applied marking and labelling on the packages in Answer Sheet-2 from options in Annexure-F

2


Portfolio

Portfolio of integrated assignment Modular assessments and pervious experience records


Yes No Remarks

1 Graphical/ written evidences of modular assessments

2


***************************

Knowledge Assessment

Write down short answers of the following 1. Write process of sales.

2. What is meant by FTL & LTL?

3. Write any five types of packaging and their usage

4. List down 05 precautionary measures to mitigate risks.

5. Identify the correct rolling stock required for the following commodities.

Answer

Coal in Bulk

Electronics

Locomotive

Scrap

Crude Oil in Bulk

6. True and False

A). Newspaper and journals and considered as electronic media.

• True

• False B). CMR and CIM Consignment Notes are not negotiable instruments.

• True

• False C). Transshipment is an equipment solution to break of gauge.

• True

• False D). There are total nine DG Classes.

• True

• False E). Shipper is not responsible to submit VGM.

• True

• False

Annexure-1 Scenario: You are working in a financially strong full-scale logistics service provider (Providing Air Transport, Land Transport, Sea Transport, Customs Clearance, Warehousing, Distribution, VAS etc.) based in Karachi with global agent network namely PIFFA Logistics and SC Company. Your company is also a self-filer of AMS and their SCAC code is PK1234. You are responsible to explore sales potentials and introduce new customers. After searching on electronic & print media and through your market intelligence and sales efforts, you have found one new customer whose details are as follows:

Customer Profiles: M/s. Afridi Enterprises Afridi Enterprises headquartered in Karachi is manufacturer and supplier of distinguished fabric for apparel, home and industrial markets with clients in USA and Canada. Core services are fabric-manufacturing, spinning, weaving, knitting, dyeing and printing of woven and knitted fabrics. The company has the capacity to fulfill small, medium and large-scale orders. Their customer in the US namely Stanley Inc. has monthly demand of 2x 40ft FCL containers of 300 bales (50 kgs each) of cotton fabric each to New York on CFR basis. The customer has good market reputation as they pay bills by cheque within agreed time, credit requirement is 30 days, also agreed to ceiling limit of PKR one million and also to accept HBL. They also perform some domestic trading under name of Saghir and Sons. They currently have provided you opportunity to ship dismantled machinery to USA from Peshawar factory. They had rate of USD3950/flat-rack from ABC Lines and now expecting USD 3800/flat-rack. You have received rates of USD 3600/flat-rack from XYZ Lines. Contact Details: Afridi Enterprises I-1, Sector 11, Korangi Industrial Area Karachi Contact Person: Mr. Kamal Afridi - CEO Telephone Number: +92-321-581000298 NTN: 321456-1 STRN: S321456 Customs Broker: Alpha Customs Brokers

M/YTo Competitor Trading Partner

Volume per Month (M) or Year (Y)

REMARKS

Mode Shipments VolumeFrom

Customer Profile CardSales Person Name:

Customer Profile Information

NTN #:

Address:

Fax #:Tel. #:

Customer Name:

Direct #Contact Person: Job Title E-Mail Mobile #

Sister Concerns: (if any)

Others

STR #:

Format-1 (Client Card)

Annexure-A (Forwarding Instructions) Forwarding Instructions for transportation of goods for delivery at Peshawar from Karachi Port. Execute the full operations and documentation.

Notify Party (if any)

X

X

X

X

Kg

/

Lb M F

Kg 980 252 200 C

Kg 780 210 275 C

Kg 1155 233 401 C

Kgs

at by

at by

at by

Forwarders

Ref. #:

Forwarding Instructions


www.pti.edu.pk

Currency: PKR

909 BLUELINE AREA, NJ09090, USA

TEL # +1-909-4796345

313M

Insurance Condition

Marine Cargo Insurance by: Consignor ForwarderConsignee

Readiness of shipment: IMMEDIATE Insured Value: NIL

Mode of Transport: Place of Receipt Port/Airport/Terminal of Loading

Air Road PESHAWAR PORT QASIM

Sea Rail Port/Airport/Terminal of Dest. Place of Delivery

Multi-modal NEW YORK

Type fo Cargo: Break-Bulk Bulk Other (dec.):Container

Terms of pick-up FOT-LIVE LOAD

N OT E: The company preparing this note declares that, to the best of their knowledge, the goods have been accurately described, their quantities, weights and

measurements are correct and that the goods at the time of despatch were in good order and condition and further that the goods are not of dangerous and/or hazardous

(DG) nature as per international / national classifications for required mode(s) o f transport. In case of Dangerous Goods same must appropriately be declared.

Marks &

Numbers

Number &


Class /

UN #

Cube & Dims.

L W Hin/

cm

Cube

TANKS 1-4 4 COMPUTERISED KNITTING MACHINES

Gross Wt.

/ Net Wt.

/lot

1 FUEL TANK 47500

(if DG)

INST. AR 1 3 AIR RECEIVER INSTRUMENT 87000

SHORTEST ROUTE REQUIRED FROM PESHAWAR TO PORT QASIM, Clearing Agent Name: AB National Custom Brokers, ALL

UNITS TO BE LOADED ON FLAT RACK CONTAINERS IN KARACHI AND MOVE TO NEW YORK.

DG Declaration Certificate of Origin


Total 8 366500 556M

Handling Instruction (dangerous goods etc.)

Total Freight Amount: Currency: PKR In Words:

Documents

enclosed:

Goods Declaration

Freight Charges Payable KARACHI CONSIGNOR

Amount Payable

Received by (name) Prepared by (name)

DELAWAR KHAN

Date, Signature Date, Signature

Consignor Name & Address:

AFRIDI ENTERPRISES

KARACHI.

Consignee / Receiver Name & Address:

Reference #:

SAME AS RECEIVER

198M

45M

Terms of Delivery:

STANLEY INC.

232000

FT 1

Annexure-B (Highways)

HIGHWAY R O U T E Km [Miles]

N5 Karachi - Thatta - Hyderabad - Moro - Multan - Sahiwal - Lahore - Jhelum -

Rawalpindi - Peshawar - Torkham (Grand Trunk Road) 1819 [1137]

N10 Lyari-Gwadar-Gabd (Makran Coastal Highway) 653 [408]

N15 Mansehra-Naran-Jhalkhand 240 [150]

N25 Karachi-Bela-Khuzdar-Kalat-Quetta-Chaman (RCD Highway) 813 [508]

N35 Hasan Abdal-Abbottabad-Thakot-Gilgit-Khunjerab (Karakoram Highway,

KKH) 806 [504]

N40 Lakpass-Naukundi-Taftan 610 [381]

N45 Nowshera-Dir-Chitral 309 [193]

N50 Kuchlack-Zhob-Dera Ismail Khan 531 [332]

N55 Kotri-Shikarpur-Dera Ghazi Khan-Kohat-Peshawar (Indus Highway) 1264 [790]

M-9 Karachi-Kotri 145 [90]

N65 Sukkur-Sibi-Saryab 385 [241]

N70 Qila Saifullah-Loralai-Dera Ghazi Khan-Multan 447 [279]

N75 Islamabad-Satra Mile-Lower Topa (Murree)-Kohala (Murree Expressway) 90 [56]

Annexure-C (Available Trailers)

A) Flat -bed Trailer It offers the ability to carry legal loads up to 8.6” ft tall Flatbed Trailer Equipment Dimension

Trailer Length – 48′ to 53′ Trailer Width – 8’6″ Deck Height – 5′

Space Available for Cargo

Length 48′ to 53′ Width – 8’6″ Height – 8’6″

B) Low Bed Trailer – Single Drop. It offers the ability to carry legal loads up to 10 ft tall Step Deck Stretch Trailer Equipment Dimensions

Trailer Length – 48′ to 65′ Upper Deck Length – 8′- 11′ Lower Deck Length – 37′ to 65′ Trailer Width – 8’6″ Deck Height – 3′ to 3’6″


Length – 37′ to 65′ Width – 8’6″ Height – 10

C) Low Bed Trailer – Double Drop. Equipment Dimensions

Trailer Length – 48′ Upper Deck Length – 8′- 11′ Lower Deck Length – 29′ to 50′ Trailer Width – 8’6″ Deck Height – 1.6’ – 1.8’ ( 20″ to 22″ )


Length – 29′ to 50′ Width – 8’6″ Height – 11’8″ to 12′

Annexure-D (National Law)

Pakistan National law: Dimensions and clearances of Trailers

1 Length The maximum length of the semi-trailer shall not exceed 13 meters and the maximum length of the tractor semi-trailer combination shall be 18 meters.

2 Width The maximum width of the semi-trailer or full-trailer shall be 2.6meters.

3 Height The maximum height with payload of the vehicle shall be no greater than 4.8 meters (laden or unladen).

Allowable Axle Loads in Pakistan The National Highways Safety Ordinance 2000 stipulates maximum axle loads and tire pressures:

• Front axle – 5.5 tones • Single axle - 12 tones • Tandem axle – 22 tones • Tridem axle – 31 tones

Useful information: 1 Cm = 0.01 M | 1 M = 3. 28 Ft | 01 in = 2.54 cm

Annexure-E (Truck Types, Permissible Weight, and Rates)

TRUCK TYPE PERMISSIBLE GROSS

VEHICLE WEIGHT (tons)

RATES

17.5 PKR 43,750

17.5 PKR 45,000

27.5 PKR 65,700

29.5 PKR 73,750

39.5 PKR 98,750

39.5 PKR 101,000

41.5 PKR 103,750

48.5 PKR 121,250

49.5 PKR 123,750

51.5 PKR 128,750

51.5 PKR 130,000

58.5 PKR 146,250

61.5 PKR 153,750

Answer Sheet-1

Format-2

Means of Transport:

Size and Volume:

Freight Prepaid Freight Prepaid




FCR

RR/CN

Transfer

OTHER INSTRUCTIONS

Bilty / CN

Carrier Name:


Other Note:

OTHER INSTRUCTIONS


House:

Agreed Terms:



Other Charges On prepaid:On collect:

HBL HAWB CN

Payment Terms:

B/L Airwaybill


Class:Commodity Type:


LTL / FTL Loose / Wagon

Rail

HS Code:


Commodity Name:

Type:

Multimodal

INCOTERMS:

Sea

Loose / ULDLCL / FCL / BBLK

SHIPMENT DETAILS

Mode:


Air Road

Customs Agent:



Place of Receipt:

Booking Note

Date:

Station:

Sales Person Name:

Port of Loading:

Customer Name:

Shipper:

M F

Signature and stamp of sender Signature and stamp of Carrier Signature and stamp of Consignee

www.pti.edu.pk


Freight Charges Comment

s (if any)Other Charges

Payable ChargesBy Consignor

By Receiver TotalGoods received on:

Advance Balance at place:

Documents

Attached:

Goods Declaration DG Declaration Certif icate of Origin


Handling Instruction (dangerous goods etc.) Special terms

Total (Add rider page for more lines)

L W Hin/

cm

Cube

(if DG)

(Add rider page for more lines)

N OT E: The contents are completed as per sender's instructions and responsibility. Carrier or succesive carriers shall not be held responsible for the

misdeclaration and/or error in handling of goods due to wrong or incomplete or inappropriate instructions provided.

Marks &

Numbers

Number &


Class / UN # /

Class. CodeGross Wt.

/ Net Wt.

Kg

/

Lb

Cube & Dims.

Place of Receipt of the Goods Place of Delivery of the Goods

Vehicle #: Driver Name CNIC # Cell # Vhicle Type Vehicle Conf. / Axle

CP:

Tel / M obile # :

Notify Party: Forwarding / Booking Agent

Address: Carrier's Comments and Reservations

CP:

Tel / M obile # :

Address:

Reference #: Forw arders Ref. #:

Consignee Name & Address: Successive Carriers (if any)

CP:CN #:

Tel / M obile # :

Consignment Note (CN)Consignor Name & Address:

Address:

Format-3

Annexure-2 Shipper: Afridi Enterprise

Consignee: Stanley Inc.

Cargo Data:

As per Forwarding Instructions (Annexure-A)

HS Code: 010:1001

C-Invoice # AB2222

Shipment Information:

Shipping line: MSC Line

Vessel / Voy MSC Integrity v/ 532R

ETD Port Qasim: 07-Jul-2018

ETA New York: 17-August-2018

MBL No. MSCKI444444444

HBL NO. ABS/KHI/NYK/002

Container Number MSCU123451,2,3,4,5,6,7,8-7 / Seal Number PK1231,2,3,4,5,6,7,8

Freight Forwarder (origin): PIFFA Logistics & SC Co., 257C, Block-6, PECHS, Karachi. Tel 34322672

Freight Forwarder (origin): FIATA Logistics Inc., 32 Main Boulevard Manhattan, NY, USA. Tel 212-

89969788.

Format-4

AMS FORM (Containerized Cargo for USA)

Filing Carrier SCAC Code

B/L # (HBL)

B/L # (MBL)

Place of Receipt/Port of Loading

Shipper Name and Address

Consignee Name and Address

Notify Party

Container #

Seal #

Description of Goods

Quantity of Packages

Type of Packaging

Weight of the Cargo

Place of Delivery / Port of Destination

Vessel Name and Voyage

ETD & ETA

Annexure-F

Answer Sheet-2

Rough Work