Παρουσίαση του powerpoint hotel's approach on covid 19.pdf ·...
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![Page 1: Παρουσίαση του PowerPoint Hotel's approach on Covid 19.pdf · Παρουσίαση του PowerPoint Author: Pyrgaki Hotel Created Date: 6/11/2020 2:18:05 PM](https://reader036.vdocuments.us/reader036/viewer/2022071012/5fcaf18ac3915a327c5a6b1b/html5/thumbnails/1.jpg)
Pyrgaki Hotel’sapproach on
Covid-19
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Our priority is the health & safety of our guests and team members.
Now more than ever we need to implement measures for the protection of our visitors
during their stay with us. With a warm smileand the Greek hospitality always in our blood,
we will do our best to create a safe environment for your holiday.
Sofia VakirtziHotel Manager
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• Online & In person Training provided by the Greek Ministry of Tourism & the
National Organization of Public Health
• “Health First” certification provided by the Greek Ministry of Tourism
• All our team members follow the personal hygiene rules against the spread of
Covid-19 virus(safe distance, hand cleaning & disinfection,
avoiding hand-shakes, use of personal protection equipment)
Team Training
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• Constant cleaning and disinfection of all areas of the hotel
• Enhanced In –Room Cleaning
❖ Use of certified products❖ Use of personal protection equipment by
our team❖ All bedding washed in high temperatures❖ Change of bedding & towels only after
guest’s request ❖ Removal of all decorative objects from the
rooms
Cleaning Protocols
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• Restaurant seating & bar follow the safe distance regulations
• Our kitchen team uses personal protection equipment
• Breakfast service complies with the new regulations for Food & Beverage safety. Our
team will be always available to assist.Breakfast Hours 08:00 – 10:30
• Lunch service 13:00-15:00• Dinner Service 19:00-21:30
Menus, cutlery & everything that is used during the service are disinfected on a regular basis
Food & Beverage Protocols
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• Our reception team uses personal protection equipment during their interaction with guests
• The reception desk is disinfected on a regular basis
• During the check-in , the guests should keep between them safe distance of 1,5 meters
• Antibacterial hand gels are accessible to theguests in all public areas & for personal use
upon request
• Check –in time after 15:00 • Check –out time before 11:00
Front DeskServices
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• The guests should use the showers before swimming
• Antibacterial hand gels are provided to theguests next to the swimming pool
showers
• Safe distance of 2 meters is kept between the sunbeds of different umbrellas
Swimming Pool Schedule• Opening Time 10:00• Closing Time 19:00
Swimming Pool Services
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• Our driver uses personal protectionequipment
• Antibacterial hand gel can be provided tothe guests inside the mini van
• Private pick up / drop off available upon request
Transfer Services
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In case one of our guests feels unwell, our team should be informed immediately.
• Official Hotel representative in place related to Covid-19 incidents and health & safety
procedures
• Appointed doctor on call if needed
• Immediate contact with Paros’ General Hospital if needed
Action plan in place for medical
support
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Our cancellation policy has been changed in order to give you
flexibility with your holiday plans for this summer season
7 days free cancellation prior toguest’s arrival available during the
whole season of 2020
Flexibility for your trip
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Looking forward to welcoming you