feel better wherever you go - for better health | medibank guide to … · • permethrin is a...

Feel better wherever you goA handy health and travel guide for international travellers

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Travel Insurance

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Healthy Travel: Planning and pre-medical advice • Yourhealthytravelchecklist • Responsibletourismandstayingsafe • Pre-tripmedicaladviceandvaccinations • Travellingwithchildren • Travellingwithprescriptiondrugs

Healthy Travel: On your way • In-flighthealthandcomforttips • Minimisingjetlag • Motionsicknesstreatment • DeepVeinThrombosis(DVT)prevention

Healthy Travel: During your trip • Eatinganddrinkingsafely • Avoidinginsects • Animalsafety • Accident,roadandtransportsafety • Climateandenvironmentconcerns • Commontravelailmentsandtreatment

The Travel Doctor-TMVC Clinics • 10%discountforMedibankPrivateMembersand

MedibankTravelInsurancepolicyholders • AboutTheTravelDoctor-TMVC • ListofClinicLocations

Table of contentsPassport number:

Place of issue: Date of issue:

The information provided in this guide is general information only and is not a substitute for medical or other advice. Medibank Private does not guarantee the accuracy of any of the information, representations or advice contained in this publication. To the extent permitted by law, Medibank Private accepts no responsibility for any loss, injury or inconvenience sustained by any readers of this publication as a result of or in connection with the information contained in this publication (whether by way of negligence or otherwise).Medibank Private Limited ABN 47 080 890 259. MPLM20990312This guide produced in consultation with our healthy travel partner

24 Hour Emergency Assistance EmergencyAssistanceisjustaphonecallaway.

Contact Emergency Assistance NewZealand–0800284346UK–08000968821USA–18558023392Canada–18558023392

Chargesmayapplyifcallingfromapayphoneormobilephone.

From all other countries and if you are experiencing difficulties from one of the numbers above call +61 (2) 8907 5672.

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Responsible tourism and staying safeTravellingcanbeanamazing,enrichingexperience,butit’simportanttoalwaysmakesureyou’reawareofhowyoucouldimpactthelocalenvironmentandculture.

Cultural understanding•Travelwithanopenmind•Learnaboutthecountryandcultureyouarevisitingbeforeyougo.

Social impacts•Getpermissionbeforephotographingpeople,homesorculturally

significantsites.Inmanycountriesphotographingmilitaryandgovernmentsitescanresultindetention

•Don’tencouragechildrentobeg.

Environmental impacts •Travelinsmall,lowimpactgroups•Don’tbuyproductsmadefromendangeredspeciesorplants.

Personal security and safety•Don’teverleaveyourbagsunattended.Makesureallyour

documentationisuptodateandcarryvaluablesinamoneybelt•Atyourdestination,avoidwalkinginquietareas,particularly

atnight.Alwaysensurethatsomeoneathomeisawareofyouritinerary,andknowwheretogoorwhotocontactifyouneedassistance.

Abiding by the law•Donotbuyoruseillegaldrugswhentravelling.Remember

that‘soft’drugs(suchasmarijuanaandalcohol)carryseverepenaltiesinsomecountries.

Healthy Travel: Planning and pre-medical advice

Your healthy travel checklist✔ Consultatravelhealthspecialistatleast6weeks

beforeyouleave

✔ Ensureyourvaccinationsareuptodate

✔ AlwayscarryyourTravellers’MedicalKit(availablefromTheTravelDoctor-TMVC)

✔ EnsureyoutravelwithallyourMedibankTravelInsurancepolicydocuments

✔ Don’tgonearortouchlocalanimals

✔ Boilit,peelit,cookit…orforgetit

✔ Respectlocallawsandcustoms

✔ Ifanti-malarialpillsarerequired,followtheprescribedtreatment

✔ Applysunscreenregularly

✔ Visitsmarttraveller.gov.auwhenplanningyourholidayandbeforedepartingtocheckforanyrelevanthealthalertsortravelwarnings

✔ Iftravellingwithprescriptionmedications,ensureyoucarryaletterfromyourdoctordetailingyourprescriptionmedicationsforCustoms.FormoreinformationphoneMedicareAustralia’sTravellingwithPBSMedicineenquiryline1800500147orvisitthewebsitewww.medicareaustralia.gov.au

✔ Intheeventofillnessorinjurywhilsttravelling,contactyouroverseasemergencymedicalassistancetravelinsuranceproviderforadvice(refertonumbersonPage2)

✔ Haveacheck-uponreturnifyou’vebeensick.

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Pre-trip vaccinations Whateveryourdestination,makesureyou’reuptodatewithyourvaccinations.VisitoneofTheTravelDoctor-TMVCClinics(seepage14forClinicLocations)formoreinformation,andtakealookatthetipsbelow:

Recommended vaccinations•For all destinations:Makesureyou’vehadyourstandard

vaccinations,suchas:Tetanus,Diphtheria,MeaslesandPolio.YoushouldalsoconsideranInfluenzavaccinationifyou’replanningontravellingduringthecoldermonths

•For most destinations:Dependingonyourdestinationandpurposeoftravel,additionalvaccinationsmayberequired.Thesemightinclude:HepatitisA,Typhoid,HepatitisB,Rabies,JapaneseEncephalitisandMeningitis.

Highly recommended vaccinations•Yellow fever vaccinations:stronglyrecommendedforpartsof

AfricaandSouthAmerica•Meningitis vaccinations:stronglyrecommendedforSaudi

ArabiaattimeoftheHajorUmrapilgrimages.

Forfullinformationontheappropriatevaccinationsspecifictoyourtravel,pleasediscusswithTheTravelDoctor-TMVC.

Travellers’ medical kitsTomakesureyoucantreatanyhealthproblemsbeforetheyinterferewithyourtravelplans,it’salwaysagoodideatocarryafirstaidkit.

Pre-trip medical advice and vaccinations 10%discountforallMedibankPrivateMembersandMedibankTravelInsurancepolicyholdersatTheTravelDoctor-TMVCClinics–seepage13forfulldetails

Travelling with childrenTravellingwithchildrencanbedifficult,soherearesometipsthatcanhelpmakethejourneyrunsmoother:• The flight:Dresschildreninbrightcolourssothattheyare

easytospotinthecrowd.Feedduringtakeoffandlandingtoencourageswallowingandminimiseeardiscomfort

• Eating & drinking safety:Ifpossible,breastfeedinfantsinordertoavoiddifficultieswithsterilisationofbottles.Longlifemilkandpackagedjuiceinsealedcartonsarealsosafe.Talktoyourdoctorformoreinformationorifyourchildrenhavespecialrequirements

• Sun protection:AlwayscarryagoodSPF30+sunscreenandlimitsunexposuretoearlymorningandlateafternoon

• Animal bites:Wherepossible,keepchildrenawayfromanimalstoavoidcertaininfections.

Travelling with prescription drugsInmanycases,medicinesareessentialforanindividual’shealthandtheultimatesuccessoftheirholidayorbusinesstrip.Beforeyoutravel,talktoyourdoctoranddiscussboththeprescriptionandover-the-countermedicinesthatyouwillneedtotakewithyou.Takeonlythoseforpersonaluse.Formoreinformation,phoneMedicareAustralia’sTravellingwithPBSMedicineenquirylineon1800500147orvisitwww.medicareaustralia.gov.au

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Healthy Travel: On your way

Minimising jetlagJetlagusuallydisappearswithinaboutthreedaysafterarrival,buttherearesomewaysyoucanhelpminimisetheimpact:•Ifyouhavealongerflight,trytoorganiseyouritinerarysoyou

flyintothenight•Avoidexcessalcoholandcaffeine•Trytogoforawalkindaylightonthedayofarrival.

Motion sickness treatmentThereareanumberofmedicationsavailablethatcanhelppreventmotionsickness,oratleastreduceitseffect.Thesearebesttakenbeforeyoudepart.•Amedicationcontainingantihistamine(suchasdimenhydrinate)

islongactingandreasonablyeffective.Medicationscontaininghyoscinehydrobromidearealsoeffective

•Freshairandlookinginthedirectionoftravelcanhelp.Maintainyourfluidintakeandavoidalcohol.

TheTravelDoctor-TMVCcanadvisewhichmedicationwillbestsuitindividualneeds.

Deep Vein Thrombosis (DVT) preventionTohelppreventDVT,followthesesimplesteps:•Every30minutes,flexandrotateyourankles,andcontract

andrelaxyourlegmuscles•Avoidexcessivealcoholandcaffeineanddrinklotsofwater•Anticoagulantsareavailableforhighrisktravellers•Usevascularcompressionstockingstoimprovebloodflow

inthelegs.

SpeaktoyourdoctoraboutwhatyoucandotohelppreventDVTorifyouhaveanyspecialmedicalhistoryorrequirements.

In-flight health and comfort tipsDuring the flight•Fluids:Reduceyouralcoholandcoffeeintakeandtrytodrink

lotsofwater•Dress:Wearloose,lightclothingandcomfortableshoesand

usecirculationsockstohelpreducetheriskofdevelopingclots•Activity:Takeregularwalksaroundtheplaneandexerciseat

airportstops.Keepyourfeetupwhenrestingandexercisebyflexingmajormusclesoflegs

•Eye care:Ifyouwearcontactlenses,makesureyoucarryalenscaseandsalinesolution.Trytowearglassesasmuchaspossible

•Ear or sinus pain:Ifyouhaveacold,youmayexperiencesomediscomfortwhenflying.Thiscanbeminimisedbyusinganasaldecongestantspraypriortotakeoffandlanding.Youcanalsotryamentholsweettopromoteswallowing,whichhelpsequalisepressureintheear

•Constipation:Amildlaxativecanbeusefultoassistgettingyourbowelsusedtothenewlocaltime.

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Healthy Travel: During Your Trip

Avoiding insectsTomakesureyou’reprotected,takealookatthehandytipsbelow:•Useaninsectrepellentcontainingdiethyltoluamide(DEET).

Thiscanbesprayedonexposedskinandclothing•Avoiddarkcolouredclothingandwearingperfumeoraftershave•Permethrinisasafe,easytousechemicalthatkillsmostinsects

oncontact.Useitonyourclothing,mosquitonets,sleepsheetsandtents

•Ifbedbugsaresuspected,moveawayfromwallsandleavealighton,asbedbugsaremostactiveinthedark.

TheTravelDoctor-TMVChasanumberoftravelproductstopreventinsectbites,includingarangeofmosquitonets.Itisrecommendedthatyoucheckthattheinsectrepellentsyoutakewithyouareacceptableunderlocallaws.

Animal safety Rabiesisadeadlyviralinfectionofthebraintransmittedtohumansthroughanimalbitesandscratches.ItoccurseverywherearoundtheworldexceptinAustralia,NewZealand,theUK,areasofWesternEuropeandpartsoftheCaribbeanandPacificIslands.

Rabies protection•Thebestwaytopreventrabiesistoavoidallanimalcontact–

andconsiderallanimalbites,scratches,puncturewoundsorevenlickstobrokenskinarisk

•Seekurgentmedicaladviceafteranypotentialexposure.

Eating and drinking safelyOneofthebestthingsabouttravellingisenjoyingthelocalcuisineandtryingdifferentfoods.Butyoushouldalwaysbecarefulaboutwhatyoueatanddrinktoavoidanyproblems,especiallyinlessdevelopedcountries.Takealookatthetipsbelow:

Do drink•Boiledwater•Bottledwaterisusuallysafebutcheckthatthesealisunbroken.

Cansofdrinkareusuallyfinetoo•Iodine-baseddrinkingwatertabletscanbeaddedtowater

beforedrinking,andaregenerallysafe•Wineandspiritsareusuallysafe,butalwaysavoidhavingice

inyourdrinks.

Do eat•Freshlycooked(fried,boiled,steamed)food•Fruitswithpeels/skinsstillon,suchasbananasorcitrusfruits•Foodofacceptablebrandsincansorsealedpacks•Inbusyrestaurantsservinglocalfood.

Do not eat•Uncooked,undercookedfoodorreheatedfood•Saladsorfruitandvegetableswithoutpeels•Icecream(unlessitisaninternationallypackagedandlabelled

brand)andotherdairyproducts•Oysters,clams,mussels,barbecuedprawnsormudcrabs.

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Climate and environmental concernsSun sense and sunscreensWhenyou’retravellingtoawarmclimate,itcanbeparticularlytemptingtosunbake.Alwaysremembertoprotectyourselffromthesun’sharmfulrays.

Keeping safe in the sun•Useasunscreenwithasunprotectionfactor(SPF)greater

than30+andregularlyreapply•Wearawidebrimmedhat,goodsunglassesandloosefitting

clothesformaximumbodycoverage•Makesureyoudrinkplentyofwatertoavoidheatstroke

orsunstroke.

Cold climate travel•Dress appropriately:Wearlotsoflayersandchooseloose

clothingwhichallowswarmairtobetrappednexttotheskin•Hands:Trywearingalightweightgloveinsideaheaviermitten

forgreatermovementandinsulation•Headwear:Anestimated80%ofbodyheatislostthrough

theheadsoit’simportanttowearahatthatcoverstheears•Eye protection:Ifyouskiwithoutsunglassesyoucando

permanentdamagetoyoureyes.Choosesunglasseswhichfilteroutallultravioletlightandabout90%ofvisiblelight.

Accident, road and transport safetyWhentravellingoverseas,it’simportanttobeevenmorecarefulontheroads.Hereareafewhelpfultipsonhowtostaysafe:•Don’tdrinkanddrive–ever.Avoiddrivingatnightorimmediately

afteralongflight.Pickupyourvehicleatthehotel,nottheairport

•Alwaysdrivedefensivelyandsticktothespeedlimit,especiallywhenyoumightnotbefamiliarwiththeroadrules

•EnsureyouhaveanappropriateInternationalDriversLicenceforthecountryyouarevisiting,beforedriving

•Motorbikesandscooterscanbedangerous,somakesureyouwearahelmet,closedfootwearandthickclothing

•Donottravelonovercrowdedbuses,trainsorferries.Theminibuskombiisprobablythemostdangerousformoftravel.Sometouroperatorspacklargenumbersofpeopleintosmallvehiclesandexceedspeedlimitsinordertoundertakeasmanytripsaspossibleintheshortestpossibletime

•Seatbeltsareamust–youwearthemathomeandyoushouldwearthemwhenaway

•Insomecountriestrafficmaycomeatyoufromadifferentdirectionandwillnotnecessarilystopforpedestriansonamarkedcrossing.

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The Travel Doctor-TMVC Clinics

10% discount at The Travel Doctor-TMVC ClinicsAllMedibankPrivateMembers,andMedibankTravelInsurancepolicyholders,areeligibletoreceivea10% discountatallparticipatingTheTravelDoctor-TMVCCapitalCityClinicsacrossAustralia.

The 10% discount applies to• VaccinationsadministeredbyTheTravelDoctor-TMVC

atparticipatingCapitalCityClinics;and• Travelproductsandtravellers’medicalkitsavailablefrom

TheTravelDoctor-TMVCCapitalCityClinics.

To redeem the 10% discount• MedibankPrivateMemberssimplyneedtoshowtheirMedibank

PrivateMembershipCardatparticipatingCapitalCityClinicswhenmakingapurchase

• MedibankTravelInsurancepolicyholderssimplyneedtoshowacopyoftheircurrentMedibank‘CertificateofInsurance’atparticipatingCapitalCityClinicswhenmakingapurchase.

About The Travel Doctor-TMVCTheTravelDoctor-TMVCprovidesup-to-dateexpertinternationaltravelmedicaladviceandmedicalservicestothoseintendingtotravel.Thisincludespre-travelpreparation,speciallydesignedtravellers’medicalkits,vaccinations,anti-malarialsandcurrenthealthalertsforoverseastravelandmuchmore.Themedicallytrainedclinicstaff(whoarealsoenthusiastictravellers)canhelpyouwithyourtrippreparation,sothatyouminimisethechancesofsicknessruiningyourtrip.TheTravelDoctor-TMVCisalsopartofMedibankHealthSolutionsandisinternationallyrecognisedasaleaderinitsfield.

Common travel ailments and treatmentTravellers’ diarrhoeaTherearethreetypesofdiarrhoea,buteachrequiresdifferenttreatments.Youshouldalwaysseekmedicaladvicebeforeyouadministertreatment.

Treatment for adults•Rehydration:Drinkatleast3litresoffluidaday,ideallywith

ORS(OralRehydrationSalts)orGastrolyte•Antibiotics:Dependingonthesymptoms–seekmedicaladvice• Nausea:Prescriptionmedicationsareavailable–seek

medicaladvice•Food:Eatblandfoodssuchasrice,pastaorbread• Special cases:Ifyouhavediabetes,HIV/AIDS,kidneydisease,

pepticulcer,colitis,orothermedicalproblems,pleasediscussthisfurtherwithTheTravelDoctor-TMVC.

Treatment for children•Beawarethatsmallchildrencanbecomedehydratedvery

easilyandmanytreatmentsarenotsuitableforchildren.Itisrecommendedthatyouseekmedicaladvicewithregardstotreatmentforchildren.

Coughs, colds and chest infectionsRespiratorytractinfectionsarethesecondmostcommonproblemfacingtravellersoverseas.Therearelotsofmedicationsavailable,butrememberyou’llneedtoseekmedicaladviceifyouhave:•atemperatureover40°C•copiousgreenoryellowsputum•severesorethroatandswollenglands•prolongedillnessformorethan7days.

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AdelaideTMVCHouse,27-29GilbertPlace

Brisbane75aAstorTerrace,SpringHill

CanberraLevel5JacobsHouse,8-10HobartPlace

DarwinHSALevel1CavenaghCentre,CavenaghStreet

Fremantle85SouthStreet

MelbourneLevels2&3,393LittleBourkeStreet

Parramatta74MacquarieStreet

PerthLevel2,553HayStreet

SydneyLevel7,DymocksBuilding,428GeorgeStreet

(08)[email protected]









The Travel Doctor-TMVC Clinic LocationsThe Travel Doctor-TMVC Participating Clinic Locations:

VisitTheTravelDoctor-TMVCwebsite:www.tmvc.com.autoviewthefulllistofservicesortobookanappointmentonline.

Medibank Private Limited ABN 47 080 890 259MPLM2099

Your guide to helpful phrasesA list of common basic phrases in 6 major languages to help when travelling overseas

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Wewanttohelpensureyourtripgoesassmoothlyaspossible.Sowehopethislistofbasicphrases,insixmajorlanguages,willhelpyougetmoreoutofyourtravelexperience.

Keepinmindthattheselanguagesareusefulbeyondtheircountryoforigin.ForexampleSpanishisspokeninmostcountriesofSouthandCentralAmericaaswellasinMexico,andmanycommunitiesintheUSA.FrenchisanofficiallanguageinLuxembourg,MonacoandFrenchGuyana(SouthAmerica)aswellaspartsofCanada,BelgiumandSwitzerland.ItalianisunderstoodinitsformerAfricancolonies,LibyaandEthiopia.GermanisalsospokeninAustriaandLiechtensteinaswellaspartsofSwitzerlandandLuxembourg.AndIndonesianiswidelyunderstoodinMalaysia,BruneiandEastTimor.

Bonvoyage!

Languages in this Guide:

FrenchChineseGermanItalianSpanishIndonesian

Helpful Phrases French

English Translation Phonetic Translation

Hello Bonjour Bohzhoor

Goodbye Aurevoir Orvwaar

Please S’ilvousplaît Seelvooplay

Thankyou Merci Merhsee

WherecanIbuy? Oùest-cequejepeuxacheter…?

Ooeskazhapaashtay

That’stooexpensive C’esttropcher Saytroshair

Howmuchdoesthiscost?

Combiençacoûte? Combeeahsahkoot?

Whereis(atoilet)? Oùsont(lestoilettes)? Oosonhlaytwahlait

Ineedadoctor/pharmacy

J’aibesoind’undocteur/d’unepharmacie

Zhayb-zooanhdanhdoktar/dewnfarmacee

Whereisthepolicestation?

Oùestlecommissariatdepolice?

Ooaylerkomisaryadahpolis?

Whereisthebusstation/trainstation/post?

Oùestl’arrêtdebus/lagare/laposte?

Ooaylaraydotobus/lahgahr/lahpost?

Howlongwillittake? Combiendetempsçavaprendre?

Combeeahdahtanhsahvahpranhdr

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GermanChinese


Hello GutenTag Gootantaag

Goodbye AufWiedersehen Affveedarzeehan

Please Bitte Beeta

Thankyou Danke Daanka

WherecanIbuy? Wokannich…kaufen? Vohkaaneek…kaffan?

That’stooexpensive Dasistzuteuer Daaseestzutoia


Wievielkostetdas? Veefeelkohstatdaas?

Whereis(atoilet)? Woist(eineToilette)? Voheest(ainatoilette)?


IchbraucheeinenArzt/eineApotheke

Eekbraakaainanarst/ainaapohteeka


WoistdiePolizeiwache? Voheestdeepohleezaivaaka?


WoistderBusbahnhof/derBahnhof/diePost?

Voheestdaboosbaanhof/dabaanhof/deepohst?

Howlongwillittake? Wielangedauertdas? Veelangadaauartdaas?


Hello Nihao

Goodbye Zaijian

Please Qing

Thankyou Xiexie

WherecanIbuy? Shenmodifangkeyimaidao?

That’stooexpensive Taiguile


Duoshaoqian

Whereis(atoilet)? (Weishenjian)zainali?


Woxuyaozhaoyisheng/yaofang


Jingchajuzainali?


Bashizhan/huochezhan/youjuzainali?

Howlongwillittake? Xuyaoduochangshijian?

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SpanishItalian


Hello Hola Ola

Goodbye Adiós Adeeos

Please Porfavor Porfarvor

Thankyou Gracias Graseeas

WherecanIbuy? ¿Dóndepuedocomprar?

Dondaypooaydocomprar?

That’stooexpensive Esdemasiadocaro Esdaymaseeadocaro


¿Cuántovaleesto? Kooantovarleyesto?

Whereis(atoilet)? ¿Dóndeestáelbaño? Dondayestaelbarnyo?


Necesitoundoctor/unafarmacia

Neseseetooondoktor/oonafarmaseea


¿Dóndeestálacomisaría?

Dondayestalakomisareea?


¿Dóndeestáelterminaldebuses/laestacióndetren/elcorreo?

Dondayestaeltairmeenaldaybooses/laestarseeondaytren/elkorrayo?

Howlongwillittake? ¿Cuántosedemora? Kooantosaydaymora?


Hello Salve ’Salve

Goodbye Arrivederci Arrive’derchi

Please Perfavore Perfav’ore

Thankyou Grazie ‘Grattsje

WherecanIbuy? Dovepossoacquistare? ’Dove‘possoakkwis’tare?

That’stooexpensive Quelloètroppocaro ‘Kwelloe‘troppo‘karo


Quantocostaquesto? ‘Kwanto‘kosta‘kwesto?

Whereis(atoilet)? Doveè(ungabinetto)? ‘Dovee(oongabì’netto)?


Hobisognodiunmedico/farmacista

Obizo’nyodioon‘mediko/farmachista


Doveèlastazionedellapolizia?

‘Doveelastatzionedellapolit’sia?


Doveèlastazionedellecorriere/lastazioneferroviaria/l’ufficiopostale?

‘Doveelastatzionedellekor’ryere/lastatzioneferro’viarya/l’oof’fichopos’tale?

Howlongwillittake? Quantotempocivorrà? ‘Kwantotempochivor’ra?

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Indonesian


Hello Halo Hull-o

Goodbye Sampaijumpa Sum-pyejoom-pah

Please Silahkan See-lah-kunn

Thankyou Terimakasih Ter-ree-makah-seeh

WherecanIbuy? Dimanasayadapatmembeli…?

Deemah-nasyadah-patmem-ber-li

That’stooexpensive Ituterlalumahal Ee-tooterr-lah-loomah-hal


Berapaharganya? Berr-rah-pahhar-gah-nyah?

Whereis(atoilet)? Dimanakamarkecil? Deemah-nakah-marrker-chil?


Sayaperludokter/apotik

Syaper-loodok-terr/ah-poh-tik


Dimanakantorpolisi(or:Kantorpolisidimana?)

Deemah-nakahn-torrpoh-lee-see


Dimanastasiunbis/stasiunkeretaapi/kantorpos

Deemah-nastah-see-oonbiss/stahsi-oonkerr-reh-tahah-pee/kantorrposs?

Howlongwillittake? Berapalama? Berr-rah-palah-ma?

feel better wherever you go - for better health | medibank guide to … · • permethrin is a...

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