feedbackstr mediakit english
DESCRIPTION
Would you like to know, if your business is on the right track when having your morning coffee? Feedback is the main source for improvement & success of your business. Instead of doing a time-consuming survey once or twice a year, a feedback management system enables you to receive all the data you need for your business automatically on a day-to-day base. Instead of managing surveys you focus on managing your business.TRANSCRIPT
Manage Feedback in Real-Time
Feedbackstr a registered trademark of Spectos
Feedback is the main source for improvement & success of your business.
Would you like to know, if your business is on the right track when having your morning
coffee?
The Problem
Long and inconvenient online/offline surveys bother customers.
Results come too late for direct improvements and are outdated quickly
Feedback therefore often remains unused in the day-to-day business.
Today it is very hard to get regular and REAL Feedback from your customers.
Our solution for you:Constantly get feedback and act on it to improve your business day-to-day.
Listen Understand ImproveUse mobile forms & questionnaires to get instant feedback via all channels. All in one tool.
Learn from feedback results if you are on the right track. Simple and in real-time.
Improve your service with the results day-to-day base. Invite and engage your team.
Feedback Managment vs. Surveys
SocialInvite your customers to give feedback, when they think it’s the right time and don‘t bother them by emailing surveys anymore.
LocalGet feedback right on the spot an in the moment of truth. All the data is available immediately for you and your team onsite.
MobileTalk to your customers in the way they communicate today.
Instead of doing a time-consuming survey once or twice a year, a feedback management system enables you to receive all the data you need for your business automatically on a day-to-day base. Instead of managing surveys you focus on managing your business.
Create & share your feedback forms online and collect feedback via smartphones, tablets, PC‘s.
Get the results in your cockpit and dashboards, whenever and whereever your are at the moment.
React: Engage and invite your team, share reports and make the right decision directly on the spot.
How it works?Listen Understand Improve
Why are we different?
Out team has more than 10 years of know-how and expertise in feedback management, customer satisfaction monitoring and service-quality management.
Our system is audited on an annual base and certified by TÜV Süd so you always know, what your get.
Feedbackstr is the only solution, that combines real-time feedback with tool to improve on the spot.
What‘s this mean for you?
You receive valuable feedback day-to-day directly from your target group via all channels in just one system.
Forget high efforts on analytics and reports to support your team to make good decisions based on REAL feedback.
You manage feedback without hassle and more cost-efficient than today with a modern cloud tool that makes it easy to get started in minutes.
Our Customers
Your Contact
Niels Delater
Email: [email protected]: +49 351 320250Mobile: +49 163 4441785Twitter: @nielsdelater
Feedbackstr a registered trademark of Spectos