feedback workshop
DESCRIPTION
A short workshop to introduce the Hyper Island feedback methodology and get people acquainted with this tool if they have not tried it beforeTRANSCRIPT
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*
*Tools icon designed by Lauren Gray from the Noun Project
feedback WORKSHOP
FEBRUARY 2014
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WHAT ARE WE DOING?today
THEORY A SMALLEXERCISE
REFLECTION(sounds boring
but it is not!)
FEEDBACK IN
PRACTICE
QUESTIONS?
1 2 3 4 5
AND HAVE SOME FUN :)
first part second part
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WHAT IS FEEDBACK?
“RETURN PART OF THE OUTPUT OF A DEVICE TO THE INPUT”
(mathematics & machinery)
1920s
A B
theory
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WHY IS IT IMPORTANTfor a teamJOHARI WINDOW
KNOWN
OTHERSto
KNOWN
OTHERSto
NOT
KNOWN SELFto KNOWN SELFtoNOT
ARENA
UNKNOWNFACADE
BLINDSPOT
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SO IN THE ENDit helps
BETTER SELF AWARENESS
HELP YOURSELF & OTHERS DO A BETTER JOB
sounds familiar?
+
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GIVING FEEDBACKstep by step
OBSERVATION OF A PRACTICAL FACT: IT IS NOT ABOUT THE PERSON BUT ABOUT THE TASK 1
2
3
4
FEELING: SPEAK FROM THE “I”
NEEDS
REQUEST
when you interrupted…
… I felt like you did not consider me as part of the team…
… I need you to let me finish when I speak…
… and I would like you to try and be more self aware
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FEEDBACK FORMATSmany options
1
2
WHAT I MOST APPRECIATE ABOUT YOU…
I LIKE… I WISH
3 START-STOP-CONTINUE
4 AVOID-TRY-DO MORE
5 “BEHIND THE BACK”
5 LOVE BOMB
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THE RULES OF FEEDBACKwhen you receive it
DEFEND
LISTEN TO UNDERSTAND
DISCARD
EXPLAIN
DECIDE
changestay as I amreinforce mybehaviour
IN THE HYPER ISLAND WAY: THE RECEIVER CAN ONLY LISTEN OR ASK FOR CLARIFICATION
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ready?TIME TO PRACTICE
THE MARSHMALLOW CHALLENGE
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THE MARSHMALLOW CHALLENGErules
YOU HAVE 10 MINUTES1
2
3
4
FORM TEAMS OF 3/4 PEOPLE AND…
BUILD THE HIGHEST FREE-STANDING STRUCTURE WITH THESE TOOLS
DON’T EAT THE MARSHMALLOW! IT HAS TO STAND ON THE TOP OF YOUR CONSTRUCTION
ready?!
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countdownMARSHMALLOW CHALLENGE
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MARSHMALLOW CHALLENGEfind out more
HTTP://MARSHMALLOWCHALLENGE
.COM/
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feedback WORKSHOP
second part
*Tools icon designed by Lauren Gray from the Noun Project
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REFLECTIONwhat is it?
Think about the exercise, your behaviour and your team membersLearn from itApply the learnings to future situations
LOOK BACK IN ORDER TO LOOK FORWARD:
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questionsREFLECTION
WHAT COULD WE HAVE DONE DIFFERENTLY?
WHAT WAS MY CONTRIBUTION?
WHAT DIDN’T I DO THAT I COULD HAVE DONE?
HOW CAN I CHALLENGE MYSELF IN THE NEXT PROJECT?
10 MINUTES
WHAT DID WE DO WELL?
look back at the exercise and think about:
group
individual
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FEEDBACK FORMATfor today
CONTINUE1
2 START
e.g. continue questioning the group ideas and bring them to the next level
e.g. start having more fun and relax
OBSERVATION - FEELING - NEED - REQUEST
5/8 MINUTES WRITE ONE POST-IT TO EACH MEMBER OF YOUR GROUP WITH
FEEDBACK FOR HIM/HER IN THIS FORMAT:
remember
GATHER THE TEAM IN A CIRCLE AND GIVE FEEDBACK TO EACH MEMBER READING YOUR POST-IT OUT LOUD
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feedback WORKSHOP
the end
THANK YOUquestions?
*Tools icon designed by Lauren Gray from the Noun Project