feed forward stories: towards open research and policy making for better public services

34
Opening up policy making & research connecting lives and systems with Feed Forward Stories Marlieke Kieboom - KENNISLAND

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Page 1: Feed Forward Stories: towards open research and policy making for better public services

Opening up policy making & research connecting lives and systems with Feed Forward Stories Marlieke Kieboom - KENNISLAND

Page 2: Feed Forward Stories: towards open research and policy making for better public services

Kennisland: a think- and do tank for social change

16 years old / independent / not for profit / 20 people / 140 projects to make societies smarter

www.kl.nl

Page 3: Feed Forward Stories: towards open research and policy making for better public services

from a world about content to a world about context

from inequalities to larger inequalities

from academic & policy experts to laymen in wise crowds

Page 4: Feed Forward Stories: towards open research and policy making for better public services

Alex (27) - “when you are fucked up, you

meet fucked up people”

Danny (30) - “I got my life in order now, i only

still need to go to prison for 10 months

for ‘some things’.”

Nino (22): “I worry so much about my debts,

it clouds my brain”

Linh (18) - “I found support at the youth

centre but the age limit went down, now i’m too

old, but i still need someone”

Linda, youth policy maker: “I don’t really meet youth

myself, but the best workdays are when i do”

Harry, politician: “I want to help. But I can’t favour some groups over others.

There are many problems. How to work

this out?”

Mustafa, youth worker: “Really want to help Alex but I’m

stuck in bureaucratic rules that say I can’t”

Oliver, academic: “I finished my research but for some reason no one engaged with the results

in the municipality.”

From disconnected stories and networks ..

Page 5: Feed Forward Stories: towards open research and policy making for better public services

Young lives The support system

?

Page 6: Feed Forward Stories: towards open research and policy making for better public services

Alex (27) - “when you are fucked up, you

meet fucked up people”

Danny (30) - “I got my life in order now, i only

still need to go to prison for 10 months

for ‘some things’.”

Nino (22): “I worry so much about my debts,

it clouds my brain”

Linh (18) - “I found support at the youth

centre but the age limit went down, now i’m too

old, but i still need someone”

Linda, youth policy maker: “I don’t really meet youth

myself, but the best workdays are when i do”

Harry, politician: “I want to help. But I can’t favour some groups over others.

There are many problems. How to work

this out?”

Mustafa, youth worker: “Really want to help Alex but I’m

stuck in bureaucratic rules that say I can’t”

Oliver, academic: “I finished my research but for some reason no one engaged with the results

in the municipality.”

… to connected stories and networks

Page 7: Feed Forward Stories: towards open research and policy making for better public services

young lives support systems

collaborate!

try something out!

Page 8: Feed Forward Stories: towards open research and policy making for better public services

Try out…

what if there was a Ministry of Open Networks?

what if there was a Ministry for Demolition?

what if there was a police force for in- and exclusion?

what if there were ‘cooperative citizen universities’?

Page 9: Feed Forward Stories: towards open research and policy making for better public services

Feed Forward Stories

dordrecht

amsterdam

nijmegen

hong kong

schiedam

Page 10: Feed Forward Stories: towards open research and policy making for better public services

Feed Forward in Social LAB

research & connect

try out action

sustain

Page 11: Feed Forward Stories: towards open research and policy making for better public services

every lab-team member: learning about innovation, tools & new networks

What does working with FFS deliver?

1. Connecting lives and systems over conflicts and

collaborations

do we see each other, do we understand each other, do we know each other, do we ‘want’ something together?

2. Research and action for (local) government and

organisations

new processes, new interactions in / between

organisations, municipalities and people

3. New action perspectives for people

new or improved public services, initiatives,

networks

Page 12: Feed Forward Stories: towards open research and policy making for better public services

other ways of making policy

other ways of gathering

knowledge

other role for the (local)

government

other ways of communicating

findings

other ways of learning together

5 chances voor system round youth in Nijmegen

Page 13: Feed Forward Stories: towards open research and policy making for better public services
Page 14: Feed Forward Stories: towards open research and policy making for better public services

Open: of multidisciplinary team

citizens

civil servants

social work, professionals

policy maker, politician

artists, entrepreneur

teacher, student

Page 15: Feed Forward Stories: towards open research and policy making for better public services

Outside: an open office (Hong Kong Labschool)

Page 16: Feed Forward Stories: towards open research and policy making for better public services

‘How is it to be young in Nijmegen, what can I learn from you to improve young lives?

… asking ‘open questions’

Power of learning on ‘the street …

“what makes you get out of bed in the morning?”

“You have something to nag about?”

Page 17: Feed Forward Stories: towards open research and policy making for better public services

Collaborative: of knowledge co-production

Page 18: Feed Forward Stories: towards open research and policy making for better public services

Action oriented: stories for action

Page 19: Feed Forward Stories: towards open research and policy making for better public services

License of the image

Power dynamics: a reflection network

Page 20: Feed Forward Stories: towards open research and policy making for better public services

scouting citizens

Page 21: Feed Forward Stories: towards open research and policy making for better public services

… publish story

… collecting story……checking story …

Page 22: Feed Forward Stories: towards open research and policy making for better public services

1. Title of this chapter Optional subtitle of this chapter

collective analysis & networking

Page 23: Feed Forward Stories: towards open research and policy making for better public services

Power of public prototyping

Page 24: Feed Forward Stories: towards open research and policy making for better public services

Process to action: prototyping

practice: prototypes

problems,evaluate

outcomes

sustainable collaboration

political agenda

societyGEMEENTEBELEID, HOE KAN HET BETER?

NA AM:FUNC TIE:

Waarom?

Wie?

Waarom wordt beleid volgens jou gemaakt? Schrijf op waarom en

voor wie of wat volgens jou beleid gemaakt zou moeten worden.

Wie zouden beleid kunnen maken in de toekomst? Denk na over

wie beleid zou kunnen maken en beschrijf ieders rol.

Actie!Hoe wil jij zelf invloed uitoefenen in het beleidsproces? Beschrijf

jouw eigen rol en bespreek met elkaar wat er moet veranderen om

deze nieuwe rol goed te kunnen uitoefenen. Waar zou je vandaag

nog mee beginnen?

Hoe? Teken!Hoe ziet een nieuw of beter beleidsproces eruit? Wat moet er jou volgens jou veranderen? Teken het nieuwe beleidsproces.

Denk aan: wie hebben invloed? Wanneer hebben zij invloed?

Iconen van www.thenounproject.com, CC BY 3.0 US:

“People” door Benjamin Harlow, “Businessman” door Carlos Dias,

“Team” door Stephen Borengasser, "Question" door Jessica Lock,

"Tool" door Maciej Świerczek, "Rocket" door Simon Mettler.

Deze poster is gelicenseerd onder een Creative Commons Naamsvermelding-licentie (CC BY 4.0)

Ontworpen door Kennisland - www.kl.nl

in het kader van het project JongLAB -

www.medium.com/jonglab-nijmegen

Gebaseerd op de infographic over beleid

maken, gemaakt door Lisa Hu.

inwoners organisatiesambtenarencollege b&w wijkraadgem. raad

Page 25: Feed Forward Stories: towards open research and policy making for better public services

1. Who are your ‘co-s’?

Where and with whom to start? Your outcomes depend on where you start your co-knowledge productionLicense of the image

Page 26: Feed Forward Stories: towards open research and policy making for better public services

License of the image

2. Do your ‘co’s actually want to work together?

Page 27: Feed Forward Stories: towards open research and policy making for better public services

how to survive the social sector conference? …

License of the image License of the image

3. What do your co’s normally do?

Page 28: Feed Forward Stories: towards open research and policy making for better public services

Do they make / use this…

License of the image

Page 29: Feed Forward Stories: towards open research and policy making for better public services

…. or this?

License of the image

Page 30: Feed Forward Stories: towards open research and policy making for better public services

License of the image

Do they work here….

Page 31: Feed Forward Stories: towards open research and policy making for better public services

License of the image

…. or here?

Page 32: Feed Forward Stories: towards open research and policy making for better public services

4. How to support co-knowledge production practices?

License of the image

Page 33: Feed Forward Stories: towards open research and policy making for better public services

connect!

“Where to start a collaboration? Well… not with mental parasites in the system, where people keep playing their roles.”

Birger Lindberg Moller - Head of centre for synthetic biology, University of Copenhagen. In: “Collaboration – On the Edge of a New Paradigm?” www.collaborativesociety.org

Contact! Kennisland - Marlieke Kieboom [email protected]

Deze presentatie is gelicenseerd onder een Creative Commons Naamsvermelding-licentie.This presentation is licensed under a Creative Commons Attribution license.

Page 34: Feed Forward Stories: towards open research and policy making for better public services

• Make groups of two, assign roles: one note taker, one interviewer + take a photo

• Go out of the room, and generate a story from someone who in this neighbourhood. Try to be creative: someone from the street, someone in a shop

• The main focus: what is this person experiencing: what does it mean for him/her to live well in this neighbourhood and how could it be better?

• Come back in 30 minutes, Write a very short story that goes. This is Maria, she is 37. She works in …

• 15 minutes exchange with another group, tell the story and exhange experiences

• Discuss plenary: experiences in working with stories, how does this methodology for social experimentation differ from your own methodologies? what works well, what do you find more complicated?

Surprise surprise, today you are the lab-team