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Federal Acquisition Service
U.S. General Services Administration
Management Services Center Industry Days May 2010
Management Services Center Industry Days May 2010
Nancy S. Goode GSS Office of Acquisition Operations
Nancy S. Goode GSS Office of Acquisition Operations
Federal Acquisition Service
U.S. General Services Administration
Acquisition Operations Overview
Key Statistics Delivering on Administration’s Priorities --- and what you need to
know to succeed Strategic Sourcing – what does it mean? Process Improvement Initiatives Business Process Integration
Federal Acquisition Service
U.S. General Services Administration
Acquisition Operations Sales Growth
FY06 --- $16.9B FY07 --- $18B FY08 --- $19.3B FY09 -- $20.5B Total growth FY06 – 09 --- 21.5% Average annual growth --- 7.2%
Federal Acquisition Service
U.S. General Services Administration
Key Performance Statistics
Sales YTD $11.1B, on track to meet $22B goal Offers up 14.3% Modifications up 17.3% Timely renewal of options: 48.2% Customer satisfaction: 72.2 CORS files processed 5 days or less: 73.7% C/O’s responsiveness for offers: 78 C/O’s responsiveness for mods: 79 Green Gov - electronic offers 29.4% goal for FY10 30.3% electronic mods 15.8% goal for FY10 15% Number of environmental items on GSA Advantage over 169K, nearly 1%
of total items. Long term goal – increase by 250,000
Federal Acquisition Service
U.S. General Services Administration
Supporting Administration Priorities through Operational Excellence (Innovative Acquisition)
Achieve Savings FSSI - Office Supplies FSSI - Copiers Agency BPAs for Strategic Sourcing
Move Toward Sustainability Comprehensive Professional Energy Services BPA (CPES) Greening our offerings
– Updated green icons on Advantage– Determining and designating “Green Only”– Expanding available green products and services
Federal Acquisition Service
U.S. General Services Administration
Strategic Sourcing Initiatives Federal Strategic Sourcing Initiative (FSSI)
Office supplies and copiers – in process of adapting new solution to meet participating agencies’ needs
– Commodity team meetings being held regularly– Talking with and listening to industry and their current
practices Wireless telecommunications expense management
services Express and ground domestic delivery services President’s 2011 budget request stresses strategic sourcing
Federal Acquisition Service
U.S. General Services Administration
Being Green Initiatives
Because of the greater emphasis on greening and sustainability through EO 13423 and 13514, GSA is creating solutions for federal customers Updating green icons on GSA Advantage
– CPG, Energy Star, FEMP, Watersense, Biopreferred, SNAP, EPEAT, PRIME, NESHAP, Forest Stewardship Council, Greenguard, Biodegradable, Low VOC, EPA Primary Metals Free
Devising solutions to address the push on agencies to buy environmentally preferable items
Working with services providers to understand their methods for greening their business practices
Federal Acquisition Service
U.S. General Services Administration
Making Schedules Easier to Use
Schedule improvements Adding new services FAR 51 Deviation Ancillary Repair and Alteration SINs Merging of schedules/SINs Solicitation standardization
Electronic contracting Updating how we portray ourselves and communicate to federal
agencies
Federal Acquisition Service
U.S. General Services Administration
Solution Centric Web Pages and Publications
New web pages and publications that focus on logical groupings of solutions We listened when our customers told us they needed help
finding solutions across various schedules Move away from schedule oriented solutions
Solutions/categories were based on how federal customers would buy (e.g. Human Resource Solutions, Management and Operational Consulting Solutions and much more)
Categories in publications align to web pages From the Products and Services tab on gsa.gov, click on NEW
Acquisition Solutions link
Federal Acquisition Service
U.S. General Services Administration
Federal Acquisition Service
U.S. General Services Administration
Business Process Integration Goals
Partnering with CAR to engage top customers via CSD/BMD interaction with contracting offices
Focusing on opportunities Conducting joint visits/training Influencing decision making within contracting offices
Results FY2009, 10 opportunities totaling over $380 million So far in FY2010, 4 opportunities totaling over $182 million For FY2009 and FY2010 (YTD), 14 opportunities TOTALING
OVER $562 million
Federal Acquisition Service
U.S. General Services Administration
For Service Contractors
Customers identified a need for a SOW/SOO library Share best SOWs/SOOs via the web Submit to your council lead or to [email protected] Joint Services IGC has agreed to review, help categorize and
recommend which ones to post to the web Any ideas on new services to add to schedules program?
Federal Acquisition Service
U.S. General Services Administration
Questions?